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Acceptance Insurance
416 N Oates St Ste 2, Dothan, AL 36303, United States
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Acceptance Insurance

Comments
Pa
Review №1

Andrea been very helpful, and she gets the job done . Great customer service, just amazing! I’m Lost of words of how amazing she is !!

Re
Review №2

Tynesia Flowers was beyond helpful. I had no idea what I was getting into nor any idea what I needed but she was very patient and understanding and handled all my needs in just one call. Great service and keep up the extraordinary work. Definitely will be recommending you guys. Thanks

Qu
Review №3

I needed Insurance for my business and Tynesia Johnson assisted me and she went over and beyond to make sure I got the best rate on top of having the best coverage. I recommend 5 stars such I could give more. Very professional!

Br
Review №4

Tynesia Flowers and Andrea Bailey are very polite, understanding and professional.. I love the patience and commitment they have for their customers. I can’t see myself switching to any other company.

mo
Review №5

Ive needed Andrea and the team at acceptance services on numerous occasions and she has been great whether it was during business hours or at 10:00PM. If you need a caring insurance agent give Andrea and her team a look!

jo
Review №6

Ive got a pleasure of meeting Andrea an she was has a great personality and got me to quote I needed.. one of the best places Ive been.

Sa
Review №7

I could not have been more pleased with my experience with this company. Tynesia was my agent, and I instantly fell in love with her. From her professionalism, to the way she was patient with me answering what seemed like a million questions that I had, to ensuring I got the best possible affordable rate. You can honestly see that Tynesia loves what she does and the company she works for.

Je
Review №8

The people that work there are awesome as far as the company its self well thats a whole different story

Mi
Review №9

I went to the Acceptance in Dothan Alabama and the agent Tynesia Flowers was very professional and knowledgeable, her customer service was definitely worth 5 stars and Im happy with my insurance coverage price.. thank you young lady for helping me..

Sh
Review №10

This was my first time at this location and all I can say is WOW! The agents are so sweet, store is beyond clean, and accessible! I love visiting this team!

Ka
Review №11

Andrea Was My Agent And She Was Wonderful. Very Professional and Reasonable. I will recommend anyone to go see her for insurance.

Er
Review №12

Very helpful, professional and friendly. Found us great coverage at a great price.

Ca
Review №13

Regine is an amazing sales representative! She is extremely professional and made sure I had a quote with EVERYTHING that I needed. She was extremely thorough and asked all the questions needed to make sure I had what I needed.

To
Review №14

Great team over here, very knowledgeable. I was visiting from another market and this team is awesome.

Ta
Review №15

Great service, friendly staff, and great pricing...couldnt ask for much better

Ta
Review №16

I have been searching for the best car insurance for years. I came across Acceptance Insurance and they gave me the lowest quote and I have been with them for 2 years now! Also the staff took care of a mix up really fast and I really appreciate them very much!

No
Review №17

I appreciate Mrs. Regine, at the Dothan location. Her amazing personality is great. Thank you for your time and patience, with me, in finding me the best quote and coverage!!!!!!

St
Review №18

Very well spoken and helpful every step of the way.

Tr
Review №19

Andrea Bailey was very informative and knowledgeable about the process of getting me the best Policy for my situation. I really appreciate her for her efforts in getting me taken care of... Great job Ms. Bailey. Keep up the great work.

De
Review №20

Great atmosphere! The women are very respectful and helpful. Great rating for insurance and also roadside assistance.

Ed
Review №21

Great location and great customer service. Regine is really professional and worked really hard to get me a great quote.

Mi
Review №22

They are very helpful in insuring even unlicensed vehicle owners

ID
Review №23

I would like to publicly thank Temeshia McCree for her awesome customer service and willingness to help me whenever I call. She goes above and beyond to get the job done and is efficient every single time.

Fe
Review №24

MS. Andrea was very nice and friendly to me and got me a great deal. I love this new found car insurance relationship

Gi
Review №25

I would like to thank Andrea Bailey on helping me get my car insurance very caring and nice would recommend anyone to go get their insurance with acceptance

Sa
Review №26

Great costumer service my agent Tynesia Flowers was very helpful and would recommend her to anyone else

ca
Review №27

Wonderful nice people very professional.

La
Review №28

Temeshia is a great at what she does.. I do not have coverage here, but my mother does. We went in this morning to make changes to her policy and she was able to make the process quick and easy for my mother. I’m Very pleased to know that she is In good hands. Very professional company and great customer service .

Oc
Review №29

Always good. And very fast waitress.

As
Review №30

Ms . Temeshia McCree help me today and was amazing, explained everything very well and helped me get insured on my car !!!

Je
Review №31

They always go above and beyond to help with any issues I have ever had. Quotes are always very affordable and competitive.

Co
Review №32

I felt very welcome and In a clean environment. Tynesia Flowers Was my Agent and was very helpful with getting me the insurance I needed and in a timely manner

Ch
Review №33

Acceptance should be PROUD of their Dothan employees. Always extraordinarily courteous, helpful, and professional.Thank you folks for making doing business with you pleasurable and easy!

Al
Review №34

The absolute best customer service!! Tynesia will go all out for her customers. I wouldnt do business anywhere else

Du
Review №35

The ladies at Acceptance will take care of your insurance needs with a smile! Ive worked at Acceptance for a year and a half and havent met a better team than the team in Dothan!

la
Review №36

The staff are professional and nice.

Su
Review №37

Tynesia flowers was amazing and fast service! Wonderful place to do business!

Ol
Review №38

They were fine until I needed road side assistance that i pay for faithfully every month and they told me id have to pay $60 for someone to come jump me off but they would reimburse me....so I said no and then come to find out the person I talked to gave me the wrong info so I wouldnt say they have the smartest of ppl working for them. But they are really cheap. I guess u get what u pay for

Vi
Review №39

Their Was an issue, but it was fixed. Thank you

Ny
Review №40

Temeshia mcree was a big help. He pointed me in the right direction

Ty
Review №41

Very nice people work there

Pa
Review №42

One call and the Team took over. My house is covered and with auto pay there are no worries. Thank you acceptance for taking care of my needs with affordable options.

Ak
Review №43

Always friendly & available. acceptance insurance really takes their time, answering all your questions, being patient & thorough. I am really happy that I found an insurance company that I know will take care of me & all of my concerns. I feel like a valued customer & I appreciate the great customer service that Mrs.Mccree and the others give me Thank you all for your service!!

Ji
Review №44

Was quick and effortless. Affordable prices as well. Very nice staff as well as professional. Thank you for your help

Da
Review №45

The best insurance company around dothan

La
Review №46

They try to help you in any way they can theyre very friendly and I really like the place very much

Ki
Review №47

Andrea is the best! Always friendly and willing to help!

Al
Review №48

Very friendly service and knowledgeable agents! Regine always makes time to find the best plan to fit my budget and needs. I highly recommend Acceptance Insurance.

Zo
Review №49

Tamesha is a great agent she always help me when I have any questions I love talking to her she is very polite and respectful

Es
Review №50

Andrea was great and helpful and a joy to deal with

L.
Review №51

I had a brief email exchange with one of their agents and provided her with the requested information. I never got a quote, by email, phone or in person. I’ve since left two messages and get no returned call. Both times I spoke with another employee who stated he would have the agent return my call. The premium for the current commercial vehicle policy I asked to be quoted by them is over $4000 annually, so one would think they’d be interested in the business, or at least courteous enough to answer that they cannot provide me with a lower quote on the premium, if that is the case.

An
Review №52

Temeshia was a big help. I had been searching for insurance for a few days. She took over the shopping process for me and found me a great rate. Def give them a call!

O'
Review №53

Great company to work with when dealing with insurance for your vehicles or even your boat. I have my boat and 2 cars on insurance with them and the process is super easy. I have been here over 10 years for a reason. The management prior and current have been great and there have been multiple times they have reached out the extra mile to make things easy for my family.For example, I forget the date of my insurance all the time, but luckily they will call and remind me to pay in order to maintain coverage on my vehicle.Thanks to the enire Dothan team for taking care of me over the years.

ke
Review №54

Great and friendly customer service !!

Ja
Review №55

Been with Acceptance for years and I think they are a great issuance provider.

Th
Review №56

Marcus showed great care through the whole process. He’s a great asset when it comes to servicing his clients.

Lu
Review №57

Very pleased with this company. Never had an issue, everyone in the office is so kind and willing to help with any problem or question that I have. Highly recommend

Ja
Review №58

Great customer service and friendly staff. Go see Andrea Bailey for all your insurance needs!

De
Review №59

They have good service. The workers are very caring and they treat you with friendly and respect. I will recommend this company Dothan,Al to everyone. Acceptance you have my 100%. I want to Thank You.

Ke
Review №60

Low prices always. 💘 them

Ke
Review №61

Very pleased with my coverage. We went in looking for cheap insurance and left fully covered. Highly recommend Ms.Temeshia for all your insurance needs

Vi
Review №62

The women at Dothan Al. Office are so nice

Dr
Review №63

Been with them for years and I wouldn’t use any other company. Everyone is so friendly and helpful. They give me courtesy reminders each month which come in handy with my busy lifestyle. Thank you Temeshia, Rhonda and Marcus.

An
Review №64

Tamesha is sweet and helpful as always. She gets me In and out in minutes when I’m making a payment or just need documents ... i appreciate the attentiveness of all the agents.

EM
Review №65

Absolutely the best people! Professional friendly and just great people! They will always have my business! Thanks Marcus!

Le
Review №66

Ve always had great experiences with this company. I recommend them for all your insurance needs.

Bi
Review №67

The Staff at acceptance is second to none, never had issues with anything, Vonda always goes out of her way to assist with any and all questions regarding coverage and or claims...

Br
Review №68

Great staff that always go above and beyond to help their customers.

Ca
Review №69

Very awesome customer service! Highly recommended!

Br
Review №70

Great service and attention to detail! Answered all of my questions and handled my concerns.

Ir
Review №71

They are show excellent customer services!

Ka
Review №72

I’ve had such a great experience with this Dothan location Marcus is a great representative for the company.

Ca
Review №73

Ms Vonda Guinn at Acceptance Insurance was truly an amazing agent and more than enough help she gave and offered all great rates with wonderful customer service I would love to continue to my business with and through her company she was greatly appreciated Thanks!!!!

Tr
Review №74

Very professional agency. Great employees

Bl
Review №75

Got me a much better rate with the same coverage.

Pa
Review №76

Very polite and helpful go over and beyond to get you the best quote

Ma
Review №77

Definitely the best place to go for all of your insurance needs. Ms.Temeshia is the best !

Le
Review №78

Most of the women that work there are very professional and nice, except for the one to the right as you walk in in that little office. Someone needs an attitude adjustment. You dont argue with customers.

Da
Review №79

Temeshia is the absolute best can’t go wrong with her

De
Review №80

Marcus Ward is the ideal guy to work with for your home insurance and automotive insurance. Always has your best interest at heart!

Ca
Review №81

Andrea Bailey was very professional and nice

De
Review №82

They always help me when needed no questions asked everyone have great attitudes and great customer service

Ka
Review №83

I am very pleased with the Dothan Al location . They always have a smile and a solution . Vonda is the definition of customer service. You guys definitely have my 100% support !

Ma
Review №84

I give them 3 stars cuz they can be decently rated... They have free road side assistance an they will let you reinstate your insurance for just $15.00

Ru
Review №85

Great insurance and great employees, especially our agent...Vonda Guinn.

Ni
Review №86

Professional and friendly. Great agent. Will choose again.

Au
Review №87

Very professional and helpful! I will definitely recommend to others!

Ti
Review №88

Awful insurance

Do
Review №89

Mrs vonda guinn is fantastic answers all our questions very friendly great prices

Ja
Review №90

Great staff. Highly Recommend this company!

Ak
Review №91

Temeshia Is awesome. I refer all of my friends and family to Acceptance Insurance

Ja
Review №92

Went in with my mother to get a policy for her new vehicle and was greeting with smiling faces. The ladies there are so sweet. No rushing and actually cared about getting her the protection she needed for a great price.

Mi
Review №93

Always friendly

RI
Review №94

Mrs. Nyra and Vonda are absolutely the most professional and kind people I’ve ever had the pleasure of doing business with.

Wr
Review №95

I wish no stars was an option here !!! Worst insurance company ever!!! Do not!!! Repeat.. Do Not under any circumstances do business with them.They should be under criminal investigation at best and at the very least be banned from doing business at all.Most horrible experience with any business ever!!!Unproductive, incompetent, self absorbed, did nothing but make excuses, and botched the claim.They have an agenda and it is at best theft... or better yet extortion!!!!

PL
Review №96

Agent : MS Temeshia McCree is EXCELLENT!!! Doing business with her makes me feel (fully covered) & (Accepted at Acceptance) :) dre of Player-1 video games & collectibles (334) 8/1/2019

De
Review №97

Real good rates and good people

Ma
Review №98

Great service

Tr
Review №99

Very knowledgeable agents Friendly and pleasant staff

Te
Review №100

They do a real good job here

Information
6 Photos
100 Comments
4.7 Rating
  • Address:416 N Oates St Ste 2, Dothan, AL 36303, United States
  • Site:https://locations.acceptanceinsurance.com/al/dothan/416-n-oates-st
  • Phone:+1 334-678-0090
Categories
  • Auto insurance agency
  • Insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:9am–6pm
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