At this time of year, all appliance repair services are backed up. I know this from being an insurance adjuster. So, I did not mind it took a couple of days to come and look at my GE Dishwasher which was acting up after a series of thunderstorms in our area. Scott called before coming. He arrived, dressed neat and clean, and quickly diagnosed the problem. He was unable to get the supplier on the phone, so he drove to the supplier and returned a short time later with the solenoid which was damaged and not operating properly. He quickly installed it and had us fixed up in no time. The cost was in line with what I was expecting, and he did use OEM parts. I will be using him again, not only on my own home, but if I need his professional opinion on insurance claims for damaged appliances.

We called them and it took a day or two for the guy to show up. After repairing the refrigerator for an hour he left and the refrigerator was not fixed and the freezer wasn’t working. Called him back and it took him a couple more days to come back and fix what he didn’t fix. After coming the second time the refrigerator worked for two days and now the temperature is rising again. Was only briefly told what was wrong with the refrigerator. The guy was nice but not the best service. I understand if he was busy but it’s best to let your customers know that you’re going to be late.

Came over to evaluate my stove and he had to order a part but he kept saying it was on back order. 6 months later it was still on back order. He had no intention of fixing my stove.