My husband took me to Reed’s while we were in town celebrating our 5 year wedding anniversary. We were greeted and treated with great care by Robert! He listened to what we were looking for and helped us find the perfect necklace to commemorate this special milestone in our marriage. Wonderful experience - we highly recommend!!
This place was amazing! Got in super quick and easy, and all the workers there were just fabulous!! I went in to make my watch smaller and Gary did it super quick and easy and It fits perfect!! Highly suggest you go there for any of your jewelry desires!
The customer service and knowledge here is top notch. They helped with Tag watch I purchased elsewhere without a question. I will be bringing all my business in here in the future. I suggest you do the same as well. Wish I would have years ago.
Went to reeds to get my watch re sized. Absolutely amazing place and friendly staff I wanna give a big thanks to GARY. 10/10 would come back again
Went in to get my new Breitling sized and Gary was extremely helpful. He took his time removing links to make sure the watch would fit perfectly in the end. He was very professional and I will definitely be back to buy another watch from him and this location. Highly recommend to anyone in the market for a luxury watch, especially a Breitling.
Large selection of jewelry! the service is the best in our area. special thanks to Robert. he approached my order very carefully, helped me to choose and my order came earlier than we expected. if you want to buy good quality jewelry and for real prices, then I recommend you only Reeds. you will be feel like VIP person!
Reeds Jewelers in Destin has the best customer service in town ! They are kind, professional and are good at their jobs. I had some questions and needed some assistance concerning a watch and Alex answered them all and helped me with everything I need and she did it with a smile! 10/10 recommend if your in need of repairs or some fine jewelry and expertise !
Went there Sept 18th to get my Aeromat watch band adjusted. They did it for free and Alex was very helpful! Great store w/ an amazing selection of Jewelry and classic timepieces.
My husband and I were visiting Destin and shopping around when we walked in to browse at Reed’s. My husband is a watch fanatic and starting talking with Sarah who KNEW HER STUFF! She was SO knowledgeable and helpful. We ended up leaving with a watch for each of us after Sarah shared her insight and genuine love for watches! Such a pleasant experience…we’ll definitely be visiting her again when we come back!
Brought a watch in to get sized and a battery replacement. Ask for Sarah she was amazing and really knew about the type of watch i brought in. Highly recommend her!
Robert is the man! He helped me get my wife something that she LOVES. Additionally, he was able to ship it quickly and accommodated my purchase perfectly! That is the exact reason why I drive from Alabama to get my wife’s jewelry from Reeds. Thank you again, Robert!
We found Reeds, by chance, just strolling through Destin Commons. We met Alex J, and it has been smooth sailing ever since. She gives us personalized attention every time. We had our engagement ring custom made, and we couldn’t be happier with the process and end result. It is easy and dependable!! We will use Reeds, and Alex, through our entire wedding process and beyond.
My fiancé and I came to Reeds on 3/6/21 in search of an engagement ring. Robert was AMAZING in helping us select our ring. He was helpful, friendly, informative, knowledgeable, and not pushy. He respected our price range and answered every question we had. We couldn’t be more thrilled with the quality of ring we purchased and will use Reeds for any future purchases.
I visited Reeds to service one of my watches and Alex was right on it! She helped me out with the quickness, I was in and out in less then 5 minutes.
So let me tell you about Sarah at Reeds Jewelers in Destin. Sarah is def one of the best sales people Ive ever met in my life. Genuine, professional, nice, and extremely helpful. She helped me get this watch when I didnt think it was possible. I am very grateful for her help. Everyone that I had contact with at Reeds in Destin are top notch professionals. Sarah just so happened to be the one to help me get this awesome piece. I def recommend her to anyone looking to get a watch.
My first time at this Reeds location and it couldn’t have went better! Sarah was very friendly, knowledgeable and helpful. Will definitely be back!
Gary was so helpful and knowledgeable!! Really took his time with me. Made a great purchase.. So happy!!😊😊
Gary was awesome to work with. While on vacation in Destin with family and friends, we found ourselves looking at Omega timepieces. Gary took the time to show us all they had to offer and let us try on watches until we found exactly the right ones. My friend and I each walked out with brand new Omega’s and were thrilled with the service we received. Highly recommended.
Amazing place, I went in there awhile ago on vacation and they were super nice. I had a chain bracelet from a different store and needed it resized. They helped me out and I was out in 10min.
Went in to look around at some watch options. Didn’t walk out with one but they did add a couple links to my current watch. The lady was very friendly, patient and helpful. Highly recommend!
Thank you Reeds Jewelers! Great customer service, helped us quickly resize our watches with ease!
The ladies at REEDS Jewelers were so helpful! Great customer service and I was able to find exactly what I needed within my first visit. Highly recommend if you’re in Destin
I went into Reeds to try on several different watches after researching for months.Sarah was able to help me, trying on a range of watches. She was very knowledgeable and helped guide me.I’m very satisfied with my purchase.
Robert was amazing! Very knowledgeable and professional. The ring came out absolutely perfect and was ready to go much sooner than I expected. Thank you!
Gary and Sarah were amazing. They made me feel at home and they were extremely knowledgeable about the watches they had available. Great selection and great service, I definitely will be back.
Amazing service, amazing place! After years of looking for a ring guard for my wifes ring, Tiffany listened carefully to what we were looking for and spent some time with us and found the perfect match! While I was in there I told her about watches I was interested and when one came through, she let me know and it was also perfect! I highly recommend Reeds, all of the staff is very friendly and ready to help, we will be back, thanks again!
Brought in a watch to have a link or two removed. Gary took care of it quickly and was extremely friendly. He also did a great job explaining the Omega service process for me. I will be back to see Gary when it’s time for a new watch. Thanks for the great service!!
Working with Reeds has been so amazing. They made a custom twig ring for my engagement and it turned out exactly like I wanted. Zach was great in facilitating and executing everything, and David the jeweler is exceptional in his craft. I couldnt have asked for a better jeweler to go to for getting my fiancees engagement ring made!
Stopped by Reeds today to get some work done on my Bremont watch — Sarah was a rockstar! Friendly, professional and super helpful. I’ll definitely be back. Thanks Sarah!!
Gary is the man. Great service, polite and FAST!!
Sarah at Reeds in Destin fl, was an absolute joy to work with. She took the time and explained the difference, between all the watches my husband and I were looking at. If you are in the market for a new watch, I highly recommend Ms. Sarah at Reeds.
Brought in my citizen watch to get links out. they were so nice and accommodating. love Reeds. Thank you so much! Sarah is the best go see her!
I LOVE reeds. Alex helped my fiancé with my engagement ring, and helped me buy my wedding band. She helped me find an amazing deal that fit my budget and was so sweet and patient. They also have an incredible warranty. Highly recommend!
My husband bought me a necklace and diamond earrings for Christmas and the necklace broke the first day I wore it. I took it back to exchange it and was told that they can’t exchange it, they can only have it repaired which will take a couple weeks. I expressed my concern that I didn’t want a band-aid fix when I only had it for a day, and the employee was rude and not at all helpful. I decided to return it after all of this and they almost didn’t let me return it, saying that the item has to be in “pristine condition” for a return. The necklace was obviously not “pristine” when sold to my husband. I would’ve given one star, but, we purchased a ring there months back and did have good service; nothing like what I just experienced. We will certainly be taking our business elsewhere.
I came in to resize my watch and they were kind/helpful. Although I did not purchase it from them, they were able to help me and fix it. I am so happy I am now able to wear my watch. I look forward to coming back and purchasing from them.
What a great experience with Gary at the Destin Commons Reeds. He was incredibly knowledgeable, presented me with all my options and was extremely patient. His customer service was very professional and I could not have been happier with my experience at this store. Gary has really gone the extra mile to make sure my buying experience was perfect! I would certainly recommend this store and Gary to anyone.
Fantastic store and incredible help. The selection of watches is unparalleled to any other store in the area and Gary was a huge help. I am very happy with choosing to shop at Reed’s and I will absolutely be back.
A great store amazing service thanks to Gary and Robert they readjusted my watch super fast for an amazing price would recommend going there again whether its for a watch or just to get a watch fixed
My husband and I come to Destin, FL every year. Its our home away from home. We eat at our favorite local spots and always swing by the commons for some good shopping and ice cream. Dane and I always stop by Reeds and Sarah has been there year after year to greet us with a warm welcome. Dane has always wanted a Tag Heuer. He has been trying them on for years in Destin and had his eye on this special one but never could pull the trigger. I knew this year would be different. We were celebrating our 2 year wedding anniversary and we both thought this would be the perfect time to go for it. We walked in and Sarah was there just like she was in the past, to us, she is the face of Reeds in Destin. We also were fortunate enough to meet Alex this year. They are the DREAM TEAM!! Dane tried on several watches, asking what seemed like a million questions and they both answered with confidence/no hesitation. They know their stuff. We compared watches, we laughed, we got to know each other, it felt so personal. At the time, we were the only ones in the store and we were treated like family. Dane left with the same watch he has been eyeing all of these years. This experience was one I will never forget because of the amazing customer service provided by Sarah and Alex. We plan to continue our annual visit to Reeds in Destin. It will always hold a special place in our hearts! Until next year..THANK YOU!!Dane and Erika Maurer
Robert Merritt was fantastic, funny and a real likable guy! He is very professional and He really knows his stuff. He helped me find the perfect watch and didn’t pressure me. Thank you so much! I would highly recommend Robert.
I called today to see if Reeds Jewelers in Destin Commons would take some links out of a watch I received at Christmas which was not purchased at Reed’s so without missing a beat Sarah graciously said yes and drop in anytime, which I did later that day. Sarah sized my watch perfectly and did not try to up sell me or pressure me to try on items making the visit so much easier for me, that I actually found myself looking around and inquiring about their beautiful Forevermore Diamonds. No, I did not buy a diamond, wish I could, but it was fun to look. No judgement and no pressure, so I’ll be back! Thanks again Sarah! Happy New Year!
My favorite jewelry store in Destin! Sarah is amazing and has been a cornerstone at this location for several years. Sarah always takes amazing care of me every time I come in with questions or service on my Omega watch and or any other items. Regardless of what Jewlery you are in the market for, please be sure to stop by this location and ask for Sarah if you are looking for top notch customer service in Destin!
Went in to look at a watch in high demand on Thursday. Reeds had it in by Saturday. Great service and responsiveness from the staff.
I stopped in just to peek at a few watches on my honeymoon and met Alex, who was very nice and friendly. My loose fitting watch had been bothering me so I mentioned it to her and she was eager to help. Took her 1 minute and it fits perfect. Very happy I stopped in!
Alex is the sole reason Ill look back on my engagement and choice of ring, 20-30 years down the road, harboring zero regrets, knowing I made the right choice. Her knowledge, expertise, and opinion helped guide me through the most difficult decision Ive ever made. By far, the most professional experience Ive ever had in the retail business, in its entirety. Not knowing what I wanted, what my future fiance will want, became irrelevant very quickly. She begun running me through a number of options, with the very minimal information I provided about what I was looking for, and ended up helping me customize my ring and financial options to fit exactly what I didnt even know I wanted. Unfortunately, Ill never be looking for another engagement ring, but for anybody who is, Alex at Reeds is your best option. The stress of the decision process, she bared, and made me walk out of the store feeling confident and optimistic about the future, truly. Thank you, again. I hope this review is read by the right set of eyes to give you the recognition you deserve, Alex.
My wife and I went into Reeds to look for a new watch for me. We met Robert, the store general manager, who was extremely knowledgeable of watches. Are a long discussion and multiple different watches that we looked at, we finally found the watch. A beautiful Tag Heuer. During that time of prepping my new watch, Robert went above and beyond and cleaned our wedding rings while we waited. Even though we are from Texas, we hope to come back in the future and continue to do business with Robert and Reeds Jewelers. The experience there was hands down the best buying experience one could have.
Sarah Is always amazing. She goes above and beyond every time.I will always go to her for anything I ever need. If it isn’t in store, she will source it.You won’t be disappointed.Thanks Sarah!
I came in randomly as i was strolling by the commons only because i wanted to check my ring sizes and a lady named alex i believe came to assist me. (alex if thats not your name im so sorry) but she was so incredibly patient with me and so helpful. she even suggested rings for me at a good price range to come back for even though i didnt necessarily come in to buy a ring that day. super clean place and a very friendly helpful staff.
We had the best experience at Reed’s! My fiancé and I purchased both of our wedding bands here. We were able to find the perfect wedding band for my fiancé, and also worked to create mine as well. Robert was incredibly helpful, patient, and so kind throughout the entire process. I had planned to use the diamonds from one of my grandmother’s rings for my wedding band, and Robert ordered a couple bands that I liked for me to look at before customizing it with my family’s diamonds. It turned out beautifully, and I am so grateful to have this ring forever!
Sarah and Alex in Destin were amazing and provided great customer service. They were very thorough and gave us great insight into making our purchase. Highly recommend for everyone within the area. We will be returning in the future.
Sarah was very helpful and she explained everything in great detail. She was able to help gain knowledge on what kind of diamond I wanted to get. She also went over the finance plan very thoroughly and really helped me understand the process. She was willing to answer any question I had.
Wow! Excellent customer service. Highly recommend!
Reeds in the commons is the best! Robert really helped me a lot decide which path to go on a ring. I would say he needs to be in a higher office somewhere for how helpful he was, but then he wouldn’t on the floor in the store helping people. 11/10 experience and found the most perfect, gorgeous ring for my lady.
We went looking for a nice watch for my wife’s birthday. They are an authorized Tag retailer and had an amazing selection of many brands of watches and jewelry. We ended up purchasing a Tag Formula 1 for my wife from Alex. She was AMAZING. It was very low pressure and she took plenty of time showing my wife options and letting her try on as many as she wanted. I love they are privately owned and the prices and service are amazing. I will definitely be back!
I personally worked with Alex buying a chain for my husband and then a new wedding set for myself for our 5yr anniversary and she was absolutely amazing. She helped me find the perfect pieces of jewelry both times, she feels like family now. THANK YOU ALEX, AND THANK YOU REEDS JEWELERS!!!
Ive shopped here for many years and the staff and the selection has always been exceptional. Alex has always been so helpful and knowledgeable. Definitely ask for her when you go!
Went yesterday to change the bracelet,I pick a different one, ask about price difference, lady never gave me an answer,she start doing the check outAfter that without asking me, she add a protection planShe gave me a price, I change my mindThen she said wait I’ll fix a price for you and take away the protection plan on it .Poor service .
Gary was super helpful assisting me, definitely recommend!
Came to Reeds with a stone, wanting to custom make a ring and the process couldn’t have been easier, or more pleasant. Sara and the team really knows what they’re doing. Highly recommended!
Alex was the best! Awesome customer service
WOW - I had the chance to work with Sarah at Reeds Jewelers. Incredible store. It was clean and specifically Sarah was so welcoming. I came once with my fiance. I didnt come back for a month... when I came back they remembered my name and her name! Incredible service. They have a small store feel with big store buying power. The ring I wanted wasnt in the store speciflcally but Sarah found it and made it work. They really make it easy and they make it feel like a once in a lifetime deal which is special considering how much they sell rings and jewelry. Amazing experinece! 5/5!
Alex was a great help! She educated me on a lot of things while I’m the store and helped me make my first purchase! Amazing store.
Gary helped us find the PERFECT ring upgrade while staying in our budget. We had a great experience, and will definitely be back in the future.
Gary is awesome. Showed me options and wasnt overbearing trying to upsale. I love going to Reeds.
Gary was great!
I usually don’t enjoy going into jewelry stores because it’s a little intimidating. I’ve visited Reeds in the Destin Commons on two occasions; once with someone who was buying a wedding band and once as someone who was shopping for an engagement ring. Both times the service was excellent. As soon as you walk through the door someone is there to help you if needed. The staff is extremely friendly and knowledgeable. Tiffany was extremely friendly and helpful! She helped me look at different shapes, sizes, and styles of engagement rings and figure out which one I liked best. They also have a pretty good selection and will help you to customize a ring to your liking so it will truly feel like yours. So overall I would definitely recommend Reeds for your jewelry needs!
Went in for a watch adjustment and Robert was very professional! Quick and easy service! I’ll definitely be back!
I came in and Gary almost immediately new what I was looking for. He helped me find a amazing bracelet that didn’t break the bank. Very good experience at reeds
Great experience and wasn’t pushy at all. I recommend this store. Robert took good care of us.
Always friendly customer service. Great deals and prices
Very professional staff. Friendly and extremely helpful.
Choosing rings for my fiancé and I was the best experience here! Robert is so personable and full of knowledge. My fiancé had no idea what he wanted but Robert took time to pull out almost every ring until he came to a decision. I would recommend to anyone! They also have one of a kind Kleinfield rings!
Beautiful jewelry and wonderful employees. They definitely care about each person who comes in.... whether they are buying something or not. Alex has helped my husband and I so many times and I can’t thank Reeds enough for being so awesome! Best jeweler in Destin area.
Sarah was extra helpful and super knowledgeable while helping select a watch. She even had a couple of pieces brought in to help me comparison shop and ensure that I selected the best watch. Overall, it was a great experience and I highly recommend Sarah to anyone looking for a little something special.
Best service Ive ever received! The environment is welcoming and everyone working there is so kind. I was helped by Alex, who was extremely kind and helpful, and I was in and out in no time with exactly what I wanted. Will definitely come back again!!
Sarah was a great worker that provides a lot of information for me and my friends about the pricing, payments, and qualities about Reed’s engagement rings.
My boyfriend and I have stopped in many different stores looking around at engagement rings and this store is the only one where we felt completely comfortable. Sara sat and talked with us for an extended period over a particular ring I fell in love with. She made my boyfriend comfortable enough to discuss buying the ring with her, which was a first. I truly hope he bought or buys a ring from this store just so we know we are dealing with nice and honest people who aren’t just trying to take our money!Edit**** Turns out he did in fact buy the ring from Reed’s and it’s so perfect! It also came with all the diamond registration and a cleaning kit. So happy! Thank you, Sarah!
When no other Jeweler had my back when I wanted to size my watch. Reed was there for me. When I wanted to purchase an even better watch for an amazing price, Reed was there for me. This jewelry is filled with personnel who are approachable, and are very knowledgeable in their field. For fine jewelry, great service, and amazing pricing, This Reed is the way to go.
Great associates at this location! Friendly and willing to help or answer questions you have.I’ve gotten all my jewelry from here since getting our wedding bands!
Hands down best customer service. And you can’t beat there watch prices. Really great knowledgeable staff.
Reed’s Jewelers in Destin Commons knocked it out of the park! Alex and Zack did an incredible job helping me find the perfect diamond while DAVID translated my ideas into an amazing ring! It all paid off when she said yes!
Alex was amazing with helping me! I was provided with multiple options that fit within my price range as well as under and never felt like they were trying to upsell me on something
Where to begin. This was such a wonderful experience for my girlfriend and I. We had been to a few other jewelers before we came to Reeds. The first time we walked in, we were greeted in a friendly manner by the associate, Sarah. She could tell we were new to this whole thing and this was in fact our first rodeo. She asked us questions about what we were looking for, she was patient, kind, friendly. We took our time looking at and trying on different rings. Sarah was so knowledgeable and professional. She made such a lasting impression on us that a few months later, we came back. Mind you, we live in Birmingham Alabama. We decided that we wanted to do business with no one but her and definitely with Reeds. All in all, I think we have been back to see Sarah about 5 times now and we finally bought our rings last week. She treated us with such respect, no judgment (being that we are a same sex couple). She became our friend and I am so happy and glad that we met. This store is absolutely amazing. The atmosphere is welcoming, laid back, no pressure, have fun, elite and beautiful products. We had so much fun and it was honestly a wonderful experience that words really couldnt express.
The experience here is one of a kind. The staff was extremely friendly and helpful. When I first walked in I was unsure and nervous when purchasing engagement ring. I explained the personality of my now fiance and showed them her Pinterest board. They made me feel comfortable and welcome and was able to to create a one of a kind ring that my fiance loves. Highly highly recommend Reeds. Ask for Zach
I have purchased numerous higher priced items with Zach and Alex. When I bought a TAG watch, as a surprise for my (now) husbands 30th birthday many years ago, Zach was the one who sold it to me. He was great, and talked with confidence and ease, ultimately calming my nerves. This was the most expensive gift I had ever bought for someone. He showed me several options within my price range and provided honest feedback. Several years later, my husband still wears it everyday. The Engagement Ring that we finally chose was from the combined help of both Alex and Zach. I chose a forever mark ring, with its unique design, thin band, and vibrant color, after some research, found it could not be offered or built anywhere else. During our engagement, which was slightly over two years, Both Alex and Zach assisted us in the purchases of both of my two silver wedding bands and my husbands band. They are always helpful, knowledgeable and always offering to clean our jewelry, check for any loose diamonds, and assist with any warranty needs. We also have a Reeds Card as well, which Zach opened during my watch purchase. 5 stars!
Want to Thank Sarah for the incredible service with my watch...was a very enjoyable time. Adjusted my watch band like there was no tomorrow . Outstanding service and I highly recommend Reeds in Destin Commons to everyone. Big Thanks Sarah
Ive had the best experiences here! Jen and Sarah are great! Jen really made it feel like I was ring shopping with a friend and she genuininely cared about how much I loved the ring. They kept everything I loved about certain styles in mind while they helped us find the perfect rings. I have to go back one more time for my grooms ring, but theyre a dream to work with! The turn around time on my custom made engagement ring was maybe a week! Im so thrilled with Reeds and especially these two ladies!
Went in to find the perfect anniversary gift for my husband to celebrate a major milestone. Alex (manager) was wonderful! She walked me through all my options, and offered to have the item I wanted transferred from another store to meet my need. When we brought it back to be sized, Sarah was so very helpful in orienting us to the new watch and its functions. She also sized it perfectly. We will use this store and ask for both ladies every time!
Came here based on the reviews and now I’m here to add my own.This store has absolutely superb customer service, employees want to help and do a great job at doing so. I first purchased an engagement ring while wanting to use the diamond from my mothers. Myself and my fiancée went back to pick out wedding bands and shortly thereafter I decided to exchange my band for something a little different. At no point was I an inconvenience to the employees and they made every visit and pain-free and seamless as possible. Highly recommend this Reed’s if you’re anywhere near it.Thank you!
Great store! Clean, friendly staff, and amazing selection of watches, rings, and bracelet. Thank you guys for helping me and always going the extra mile :)
Zach was absolutely awesome! After Kay’s was very very rude we came into Reeds to look around and he helped us out very much and his customer service skills were great! We ended up buying way more than we planned and are very happy with our decision. Thank you for being an amazing company with awesome people working there!
Nice and friendly staff, they took care of me today with removing some links from a watch. It was the same atmosphere today as it was 3 years ago when I got my wedding band. Consistently professional!
I was in the market for a certain cut diamond. I met Cheryl and it was obvious that she knew her diamonds. When I could not find the right diamond, she aggressively sought to find the perfect diamond for me. She was able to find two options; I was thrilled beyond measure. After picking the diamond, she was talented enough to help me design the band. I love my new ring; cant stop smiling. I have no regrets. When I am in the market for more jewelry, I will always seek out Cheryl.
This is a wonderful jewelry store! Alex is so helpful! She is very versed in everything they carry. She helped my husband pick out the perfect watch!!! She also helped me pick the most gorgeous diamond necklace, and zack helped my husband with getting me a surprise. Needless to say we shop here a lot. They are always kind and welcoming. It is worth a trip in!!!
Great Customer Service, amazing variety !
No matter what day I stop by, they treat me like I’m their favorite customer! Alex, the Manager, & Sarah are always so helpful and knowledgeable ! If I ask for something and they don’t have it in the store they get it and call me a soon as it arrives. Everything I’ve bought at Reed’s is high-quality and top-of-the-line jewelry. David has done all of my repair work and even customized a couple of pieces for me that I absolutely love! I cannot say enough good things about the staff at Reeds Jewelers at the Commons in Destin Florida.
Love this Reeds store!! The staff is very helpful and the Manager Tim is amazing! Customer service is phenomenal and they make each customer feel appreciated. I dropped my wedding set off to be adjusted and the jeweler called out sick. Tim went the extra mile and drove to another Reeds location to make sure my rings were completed on time! Tim has earned a reputation for being reliable and trustworthy. Im very happy with my purchases and the quality as well. Something else worth mentioning is that I also bring my 2 toddlers with me each time I visit the store. The staff is so friendly and personable when interacting with them! This keeps me at ease and allows for a pleasant shopping experience. I couldnt be happier. Thank you!