IT company that believes in a proactive approach and values relationships with companies that desire the guidance they provide. Love Iconic IT!
Today, I had the opportunity to work with two different technicians (Scott and Keith) on two separate issues on machines in our office. Their communication, skill and determination to solve the problems were extraordinary and it was a very positive experience. We dont often think of IT issues with an expectation that it will be a pleasant experience however they delivered.... And, of course, we generally hope that we dont have to talk too often to IT but if we have to, its great to know we have such awesome teams available to us!!
Iconic is a superb IT company to work with. In 20 years of working with IT firms of every variety, Ive never liked working with another one as much with Iconic. They are knowledgable, efficient, responsive, reasonably priced, and always pleasant to deal with. Their customer care is unmatched!
He worked diligently to get the issue resolved. Its done. thank you
Great team - their responses are always timely and helpful.
Super service and good follow up with a rare MS Outlook glitch I encountered.
Always helpful and patient. They can always fix whatever I’ve managed to mess up.
Quick to respond and solve my issues. Thanks!!!
I had previously worked extensively with Nick Nyberg at the real estate company that I was the Managing Broker and was always impressed with Nick and his team. They took very good care of our large office and I would highly recommend Iconic IT to help with your business needs. Then, this past month, I needed a new personal computer for my home and reached out to Iconic IT once again to assist me with setup and get everything just right. I wasnt disappointed and worked with Kyle who took great care of me remotely.
Elliot was amazing, he was patient and understanding when listening to my problem, came up with a quick and concise solution explaining it all to me along the way. 10/10 I recommend!
Thanks for the help...in a few short hours...on a Monday...my situation was resolved. Thank you!
Excellent team, we love working with Iconic.
As always, Ethan is extremely helpful, considerate and patient. He listens and takes the time to understand your specific concern
Staff was very helpful & professional
Iconic is amazing! The people are so great, always working as fast as they can, and I know they’re busy which makes it even more amazing!
IconicIT is friendly and efficient. I highly recommend them to any company looking for an MSP to partner with!
Fast response! David was awesome!
Corey Salcines was faced with a surprise when I told him that my PC was not working right. It took him the better part of a couple of days to overcome what ended up being a very difficult, very technical, problem. Nonetheless, he stuck with it, informing me of each step he took. I think the team at Iconic IT is amazing, but Corey really shone on this one. This is why I depend on Iconic for all of my IT issues. Problems solved, no drama, great work!
Generally, every interaction I have with Iconic IT has been painless and efficient. They have, without fail, solved every problem with which Ive come to them. Good job guys.
David always does a great job!!
Tyler worked tirelessly helping me resolve my QB Error. He was gracious enough to help me with Quickbooks support.
The team is excellent! Thank you for turning this one around with a little less notice than normal. I really appreciate it!
Trysten is excellent - responsive, professional, and competent.
Chris is always helpful and responsive!
Kyle did an amazing job! Thank you, thank you, thank you.
Elliott has been wonderful to help me with everything I need from IT.
Very quick and efficient!
They took care of an issue that another company had tried 3 times without success!
Yall rock. Fixed issue quickly
Great response and patience!
One of the best IT firms Ive had the privilege to work with. Quick, responsive, and knowledgeable.
Colorado Retina Associates use LIVE on a daily basis, we have 6 offices and a few hundred users that constantly require their expertise. Their process is timely and effective, especially if you get one of their fabulous techs - we love Karly and Ben C! Thanks for the continued support and great communication.
They are so helpful and quick to respond to tech issues.
Awesome, these guys are all Awesome!
Have never had a negative experience, always polite and thorough! Gotten me through some frustrating times!
When my new Surface crashed I thought I was toast or would have to wait while they researched how to fix it or get an RMA but Grant solved it instantly. He knew exactly what to do. I thought I was doomed but in less than five minutes I was up in running. Amazing! Thank you. Signing up with Live saved us when economy hit the fan and we had to work remote.
Great response time!!
Super fast tech service!
Scott was able to help me take care of my issue in 5 min.thanks for getting back to me so quickly and helping me with both issues.
Glad to see my wife, Angie, has found a great place to work! Seems like a bunch of really great and caring people that like what they do and they want it to be a great place to work....unlike some of Angies previous employers. Turns out I also have acquaintances at other firms that are clients of Live and I hear good reports through those channels too. Nick and Tony seem to have built a great foundation and have a bright future in growing this solid business.
Matt did a great job of fixing my employee signature. Appreciate his assistance.
We did extensive research -- both of local and national firms -- before selecting Live Consulting as our IT provider. Im incredibly happy with our choice. Live Consulting is responsive, thorough, fair, and professional. Large projects are broken down to achievable parts, scheduled appropriately, and executed in a way that brings minimal disruption to our workforce.In addition to our larger projects, we also use them for ongoing maintenance. They keep us up and running, and have also ferreted out and resolved long-standing issues that weve never been able to fix previously. In my experience, they have provided incredible value for the money.Finally, I really appreciate the warmth and professionalism of the Live Consulting team. While they bring a wealth of tech knowledge, they also get the customer service part of their job. My sense is that they love what they do and genuinely want to help.
We have been using Live Consulting for the past 3+ years and never have regretted making the switch, we just wish we would of made it sooner. We were originally working with an IT firm that specialized in CPA practices that over charged us for everything and did most things remotely. When it came time to upgrade our server, Live Consulting was a fraction of the cost and got us up and running with the latest and greatest and made the transition a smooth one all while talking us through the changes. They put in lots hard work behind the scenes so when it came time to implement, it seemed like all they had to do was click the easy button.Their technician/client relationship is great. I have both of my technicians I am assigned to on my speed dial and if either one of them are busy, you receive help as soon as anyone else in the firm can step right in. They leave detailed notes on your account so working with any tech is as smooth as possible. During tax time we can rely on them 100%. I almost could request them to pick up my dry cleaners and I know they would without hesitation because their main goal is to make my life easier.Live Consulting never tries to sell you anything. They are just there to give you options and let you make the decision you feel is best for your business. If you ask honest questions, they will give you honest answers.With the assistance we receive from Live Consulting, it gives us more time to follow up on the ever changing tax laws. Gee, Thanks Live Consulting!
Scott has always been easy to work with and very knowledgeable.I always know that he will help me through any issues I have with Caliber.
Extremely pleased with the service provided by Live Consulting. Everyone is pleasant and easy to work with. I love that I have not just one but a team of people that know my system. That is peace of mind. They have helped us get back on track. We had another company doing our IT services before that just kept putting patches in to fix our network and at the end, our system was crippled with quick fixes.
Live Consulting has been providing our organization with great and prompt costumer service for about a year now. Their team has been a valuable addition to our operation, allowing our staff to focus on our mission while leveraging technology.
Tony and Kyle came to our office and immediately gave us different options that would meet our IT needs. This new computer and communication system made us more efficient from the day it was installed. We were concerned about having our computers down while the installation was happening. But the installation took one day and we were able to work during the installation. Overall it was professional service from start to finish. I would highly recommend them.
LIVE Consulting provides excellent IT services! Their team approach enables them to serve all of our IT needs because each team member contributes a unique set of skills and experience. Our IT professional, Jay Poules, is the perfect mix of knowledge and reliability. He is always determined to solve any issue we encounter no matter how small it may seem. Because he consistently provides the best services that fit our needs and system structure we also trust his judgment which is crucial to the operation of our firm.
We have been working with Live Consulting for one year now. We are very happy with their initial assessment of our situation. Their recommendations and implementations have been impressive. They are very responsive to our needs/requests. They are a knowledgeable, friendly, professional group of people. I would highly recommend Live Consulting for your IT needs.
Our company recently underwent a complete IT make-over, thanks to Live Consulting. They were friendly, efficient and really listened to our unique needs as a small business. The technical changes they suggested and then implemented have made a remarkable difference in the day-to-day operation of my job. We can now meet the needs of our customers quicker and with greater effectiveness. Their customer support has been outstanding!
Live Consulting is always quick to respond and fix any issues I have.
As usual, the team was great to work with and resolved the problem quickly.
Great work, great company.
We recently worked with Karly and Jason on an organizational merger. All interactions with them were commendable. Jason was very knowledgeable and efficient and Karly was extremely prompt with responses and assistance. Thank you Live Consulting
My professional background has been in the IT industry, doing pretty much what these guys do. The company I now work for uses LC for their IT support, and they know their stuff. Response times are great, and if its a problem they cant immediately fix, theyre really good at getting back to you with a solution as quickly as they can. They are always available whenever I need them. Technically, I can fix most of the problems I encounter on my own, but having these guys on my team takes the pressure of extra work off me.
Robert Heckman is awesome! He has helped with two properties I have worked at and has been nothing but professional. Definitely knows his stuff. If I could give a better rating I would!
Our company needed an IT partner in Denver, CO since keeping a part/full-time employee was not financially reasonable at the time. We have outsourced a few PC/network troubleshooting and wiring projects to Live Consulting and have been very satisfied with the quality of work performed. Among things to note are an easy to use online portal to submit IT requests from PC or phone and quick follow up/scheduled calls. Thank you.
I have used Live Consultings services before and was astounded at how professional they are. Needed some assistance setting up some networking gear and Live Consulting was able to assist. They setup the switch exactly how I needed it with knowledge and patience. Have used them in other IT situations and always enjoyed working with them. Would highly recommend Live Consulting to anyone.
We love Live Consulting! Our small nonprofit has used them for a couple of years and its such a relief to have constant IT support. Bradley and Jake are the best - they take great care of us!
In a business such as ours, it is imperative that our systems are always running smoothly. Live Consulting has come through consistently with flying colors. The support service is top notch, and they are always able to diagnose and fix whatever ails us. I would have no problem recommending this company to any one of our numerous clients for any of their technical needs
I have worked with Live Consulting since their inception. Great group of people with great skills and competencies. We use them on a contract basis where they are in the office a couple of afternoons per week but always available when the need arises. They are great at realizing our needs well before we see the need (upgrades, updates, etc.). Technically very sound but also very easy to work with.
Live Consulting had my issue fixed within minutes of me sending the first email. Thank you for your Awesome Service and incredible staff!!
We have been using Live Consulting for a year or so now and have had no complaints!!! They are great with remote use and will also stop by our office if they can not take care of the problem remotely. I would and have recommended them to many people from Thornton to Lakewood and Golden. They have never refused to go anywhere, and have always translated the problems from techie talk to laymans terms I can understand. I think they are a great group of guys that dont talk down to us non-techies.
Lead by Nick and Tony, Live Consulting is an excellent company. The onsite and remote support they provide our company are experts in all facets of technology,. More importantly to us, they are easy and wonderful to work with. RE/MAX of Boulder highly recommends Live Consulting.
We have a Hardwood Flooring company and the guys at Live Consulting are Great! They are always quick to respond to any of our needs. Our move to our new office went very smooth - Matt had Aaron lined up and he was here on site on time and hung out until everything was working!Thanks Guys!!!
I cannot say enough great things about this company. They are a one stop shop for great IT Consulting. I have referred them several times; in fact I bring them with me to every job lol. They can come into any situation and really give you a good perspective on how to make your business run better. Their prices are very competitive plus they are locally owned and operated no calling and outsourced person you are barley understand.Great example they are willing to work with the IT support you already have and help you get an integrated IT system without any hassle. We have a internal IT server that we work with but the guys at Live just work right with them to help us do our job better.Nick, Tony and Matt have an amazing group of techs that can solve just about any IT issue from small computer problems, to big huge integrated server issues.They are really amazing they are my go to in IT.
We have worked with Live Consulting for the past five years as a customer and we have moved three times in that cycle. The team at Live has always delivered, followed through and made our transitions very very smooth. They also manage our day to day IT operations and we are very pleased with their service. We highly recommend them.
We have been a client of Live Consulting for several years now and are very pleased with the level of service they provide. Live Consulting offers great customer service and have been very responsive to urgent situations. We would highly recommend them to companies seeking reliable IT support.
I have been very happy with services provided by Live Consulting. In the many years I have been working with them, their IT professionals have always been responsive to troubleshooting issues, willing to help, patient and personable. I can confidently recommend Live Consulting to any business that is looking for help with valuable technical advice, service and support.
My organization recently switched our IT services to Live Consulting and I couldn’t be happier with our choice. Knowledgeable, responsive, professional and cost efficient - Nick, Tony and the entire team at Live Consulting are an absolute pleasure to work with. I highly recommend their services.
We have been using Live Consulting for 7+ years. We changed from an in house IT person to them and have never regretted the decision. They are very responsive to our needs and stay up to date on the last technology. I would highly recommend them to anyone looking to change IT support!!!
I bought a desk top 1st quarter 2013 from a specialty computer shop. They were to transfer all my date from my laptop to the desk top. After weeks of failure and frustration and the new machine freezing constantly I contacted Live Consulting. And inside one hour all my date was up and running on the new computer. They were knowledgeable and efficient in their work...with real results...Happy Camper!Dave.
These people are very patient and helpful!!
I wanted to make a nice comment about your staff. When they come to our office they are friendly and nice and they actually LISTEN to what we want and fix it! I know that sounds basic but our previous providers were not always so; I would mention needing help with something and they would either not stop by my desk or loosely allude to the idea of fixing it remotely or whatever. But the other day Tony actually came to desk to help me because a co-worker mentioned to him I may need help. Then he stayed with me until the problems were fixed, tested them with me, and asked if there was anything else. Very good customer service! And they are fun and pleasant to have around. All of them!
Live Consulting is easy to work with and responsive to my IT needs. The team will troubleshoot and explain technical terms in a way that is easy to understand. I would recommend Live Consulting to any business that is looking for real service from their IT professionals.
Fantastic service, very professional, friendly and effective.
Bradley Niehaus does a wonderful job for our firm. He is very knowledgeable at what he does. Thanks for all the hard work.
Live Consulting has provided us with outstanding technical and customer support for the past three plus years. Their team approach works great.
We have an Auto Glass business in the Vail area for 33 years now and didnt realize how much more efficient, professional and competitive are business could be until we had a consult with Live Consulting staff Tony and Kyle! Kyle came back quickly with a quote on various options that we were happy with and within about 3 weeks we had an entirely new computer and communication system. This new set up has helped our small business tremendously. We thought that doing this over the summer, during our busiest month of the year would be crazy. But is was a one day install while we still worked away, and they were able to follow up with a few issues remotely and quickly! We are their first Auto Glass company and they were total pros!I would recommend them highly. We have signed a 2 yr service agreement and know that we are in great hands with their whole staff from sales & tech service, to Patty Jo in the front office. Thank you!Dennie Mooreco-owner Novus Auto Glass, Avon, CO
For small businesses, dealing with IT issues can be extremely stressful, time-consuming, and expensive. During the last year in which we have been outsourcing our IT work to Live Consulting, that stress and anxiety has been eliminated. I appreciate Kyle Moores work in setting our company up on a plan that fits not only our needs, but also our budget. I would encourage any small business owner to contact Kyle @ Live Consulting to find out how Live can eliminate your IT headache.
Great IT support! Always available when needed! I didnt realize how much we needed IT support until I met with them, but they came in and did a great job.
We have had great experience with them, they are very helpful and responsive. Nando is amazing!! Really willing to go the extra mile.
Live Consulting is by far the best IT company in Denver. I have used other companies, that claim to specialize in CPA firms. Live Consulting is truly my technology partner, they have my best interest in mind!
I have worked with Live Consulting over a year and have excellent results. My rep is always responsive and any technical issues are resolved quickly. I would recommend Live Consulting to any small business.
We’ve been using LiveConsulting for some time. The techs are friendly, patient and responsive. They’ve got a great team approach. Bradley, Jake and Robert all know our system and are able to work individually or together to get the job done. Thanks LiveConsulting!
Helpful and nice to work with on problems.
Andrew is always great to work with. Gets things taken care of quickly! T
Ive worked with Nick and Tony for almost 3 years now and couldnt be happier with my partnership with Live Consulting. These guys know what their doing and really care about their clients!
Always appreciate the quick and friendly service from Robert, Jake and Bradley! They are great members of our extended team!
I was never there haha
These guys are top notch! They are responsive, professional and prefectly handled the IT needs my new company needed at a very sensative time. They made me feel as if I was their only client and took great care of us. I would highly recommend them.
It has been a pleasure working with Live Consulting over the past few years. Their professionalism and response to our needs is top notch. They get the job done right the first time. I would recommend them to anyone.
We have worked with Live Consulting since 2008 and would recommend them to anyone. They are always a phone call away to help with our issues but it is their friendliness and customer service that separates them from everyone else. Thanks Team!!
Tony and Kyle came to our business, listened to our IT concerns, designed a new system and then integrated it with minimal disruption. Awesome service and follow up! Our business is more efficient and set up for success for years to come.Thank you Live Consulting team!!Steve-Novus AutoGlass
Live Consulting has always done a great job in a timely manner and fulfilled all of our IT needs. Highly recommend!
The team at Live Consulting was able to work directly with our company to quickly provide us with customized solutions for all of our IT needs. Live Consulting has been, hands down, the best IT company we have worked with.
We stuck out many times with other companies, paying thousands of dollars trying to get our system fixed. LiveConsulting came in and within a couple of visits had EVERYTHING fixed in our building. These guys are the best.
Live Consultings staff is friendly, helpful and provides a great service. The techs we have worked with are more personable and down to earth compared to other companys. I would definitely recommend Live Consulting!
HUGE kudos to Kegan - he was a master at problem solving an issue to get my Prosci and my personal email account synced. He was patient - thorough - very professional during the entire experience - It all works perfectly now - THANK YOU Kegan!! -- Jim Simpson (Prosci)
Thanks for always being awesome