I took my car in around February for some rear end work. I paid in cash and was happy with my results. Fast forward to this May I noticed that there was condensation build up in the tail lights during the morning. I called and the front desk lady was very nice and explained that there was a lifetime warranty on their work and that I could bring it in the following week to have it looked at. Today when I did bring my car in I was greeted by a man in the front office who explained that they do not offer a lifetime warranty on anything other than their “workmanship”. He then explained that I had no such warranty on my car because I had them buy used parts. Their for he said I did not meet the warranty requirements. I could not get him to give me an answer on how them putting in my tail lights did not qualify as “workmanship”. If you ask me, any work done on my car by your company is “workmanship”. They would not help because they already had my money. This company does not honor their word.

A guy hit our car, and his insurance recommended this service, as they work directly with each other. They were very professional, communicated well, and did a great job on my car. I was even able to leave the rental at their site for the agency to pick up later. Easy peasy. Great job!

They did a great job with my car. Excellent work and service. The turnaround was also fast. Would definitely use again!

Very quick and friendly service. Everyone was very helpful and kind. They fixed my car in 3 days and it looks good as new! I will definitely be coming back if I need anymore work done and I will be recommending to others.

Love, love, LOVE Color Customs! The team is so nice and down to earth. Weve taken our cars there for years. Most recently I had some body work done and they did everything they could to keep costs down, helped separate bids for different responsible parties, and theh were very knowledgeable and friendly. I received text message updates while they had my vehicle and had the work done on time. I will be a lifetime customer!

They did a very good, professional job on my truck. It looked great when I picked it up. The only down side was that it took a few days longer than they told me it would.

The work that was done on my vehicle was absolutely perfect! I really appreciated the friendly customer service and timely repair. The cherry on top of the experience was finding my car had been completely cleaned, buffed and had been taken care of really well! I would definitely use this business again!

Great staff and quality work. My Truck looked like new, perfect paint match.

They did a wonderful job with our hail damaged truck! Very fast service too.

I have used CC for years. Their work is excellent, the staff is friendly and competent and I appreciate the directness and honesty of the company. Ingrid Scobie

Great service, friendly and interactive employees, I would definitely recommend, and if I ever need to again I will be coming back.

Color customs did a great job. I was hit coming home from work and I called Craig. He took care of everything and also fought the insurance when they tried to not pay for all the damage. They went above and beyond and my vehicle came back looking better than before the accident. Will definitely always take my vehicles there.

Excellent expertise and care for my entire experience. I trusted my Jeep with them and am very happy!!

My husband recently had an accident and we found out the car is actually going to be a total loss. However, I’ve been in constant contact with Holly and Craig and they have been absolutely amazing! Their customer service is just fabulous. My insurance has been an absolute nightmare and these folks have been nothing but kind and accommodating. They have been the light in this awful experience.Side note: they actually did work on a previous car for my husband years ago and did a mind blowing job. You couldn’t even tell he was ever rear ended.Great people with even better service. Highly recommended!

They did excellent work and went above and beyond vacuuming and washing my car I am so pleased. I will reccomend color custom collision.

Repair for front end damage. Great work with well communicated updates.

Took my car in to get the front bumper fixed and they were very clear on everything. Updated me when something changed or needed to be done and always let me know what was going on. The car came out amazing! They did a wonderful job and I highly recommend them to anyone!

When I was Rear ended, my insurance recommended this location as a preferred body shop. I’m glad they did!! They did awesome work and maintained communication throughout the process. I’m so excited to have my baby back and she’s better than ever!!

This place is great! They worked well with my insurance and do great work. I got my truck back completely detailed and cleaned. That’s going the extra mile for their clients. They even text you updates as they’re fixing your vehicle. They also got it to me earlier than estimated. You don’t get that with many body shops.

I didnt drop my car off so cant speak about the intake.Cant speak about price because insurance covered that since I was hit.What I can speak very highly about it the way my car looked when I picked it up. You couldnt even tell there was any damage done. They matched the color perfectly so cant tell work was done either. I absolutely love and cherish my car. They took very good care of it. The customer service was also good when I picked it up. No one ever wants to get repairs or body work done, but if I need it I know who to call.

I used Color Customs Collision through my Geico insurance and the shop was super professional, honest and they delivered on time. The entire process was super smooth. I dropped off my car, the rental was near, I filled out a simple information sheet and left. I received texts with updates almost daily and when my vehicle was ready, I left the rental with them and got my car back in perfect condition. Thank you for taking the stress and worry of car repairs and making it look so easy.

Couldnt have been more pleased. Staff was friendly and knowledgeable and kept me updated on progress. I definitely recommend Color Collision.

Color Customs had outstanding service and amazing communication throughout the entire process. Regular updates on the status and they delivered early in the repair.I have used them before and will use them again. I only had to place one phone call and everything from getting the vehicle towed to making it perfect again was taken care of.

Was quoted over $4,000 here for a small fender bender accident that happened. Took my car later on to get quoted somewhere else and came out to just alittle over $1,000... Company is a total scam.

From beginning to completion this was an extraordinary experience. I was given an acceptable quote with a statement that they would try to do the damaged fender repair for less. My finished payment was less that the contract price, the workmanship was perfect, color match also perfect, shuttle service from workplace to my home provided, with office atmosphere professional and also cheerful.I recommend Color Customs Collision wholeheartedly.

Beyond happy with the service and professionalism!

From the moment I called, Holly greeted me with energy and enthusiasm that is unmatched. I already felt like apart of the family when I brought my car up there, knowing that they could handle the job. After talking with Craig, who has so much experience in this field, we got a game plan together and he made it happen in a week and a half. The quality is unmatched, and the customer service is excellent. Make sure that you use them for any collision repair needs, and don’t waste your time at caliber collision. Hopefully I won’t have to use them again, but if it ever comes to it, I would for sure go back! Thank you color customs for saving my baby!!

The service was ridiculously slow. Customer service is almost non- existent and Jeff was a nice guy but lacked the awareness of what true customer service is. Until I got an attitude about how the work was being done, the lack of knowledge about what I wanted, and the lack of importance about what I wanted; did Jeff begin to show some effort. Parts not ordered correctly, unfinished work & that caused my car to be delayed (a week in a 1/2) past the original finish time. Also treated me like I was in the wrong place to get work done & acted like they really didnt want my business. It was my mistake for even doing business with them. So much for #SupportSmallBusinesses. Take you business somewhere where they wont blame their ineptitude on the amount of vehicles they accept to service.

I dropped my Jeep off here for some hail damage repair. They helped me set up and get my rental within minutes. They are fast and on top of the work. They communicated fast with my insurance and everything was specified so no hidden charges. They had my Jeep ready to go when I got there. I worked with Craig and he was great with calling me back and keeping me updated. I would definitely recommend coming here.

Great experience and very timely. Feel they offer great value and professional service!!

They did an amazing job at fixing my 2013 Ford Taurus. It looks good as new. Great service, very professional. My car was fixed before the actual date they told me, which was great. Highly recommend!

FANTASTIC SERVICE AND QUALITY OF WORK.

I was hit in my truck recently. Craig at Color Customs was outstanding! I was dealing with a cut rate insurance company who was giving me the run-around and kept saying they never received any of my emails or pictures of the damage to my truck. Craig got the job done. He sent the claim to them which got the ball rolling. My F-150 looks as good as new. Craig and Color Customs really came through for me.

This was the best experience I have ever had with a collision repair service. Color Customs Collision was Recommended to me by my dealership.I made a call to set an appointment and I was immediately put at ease after speaking to Holly, their receptionist. I was able to get right in, no wait. Craig inspected the damage, gave me a very reasonable quote, and I had my car back a day earlier than estimated, and this was before the holiday!! It looks absolutely brand new!! You’d never know where the damage was!!I can’t recommend them enough and I will definitely go back, but hopefully not anytime soon, because they are a REPAIR service!! HaBut if you do need repair work, go see Craig at Color Custom Collision on Ft worth Dr in Denton!!

I had an accident. A friend recommended that I use Craig at Color Customs. They were courteous and helpful! I was not able to use their business because my car was totaled. However I knew it was a great place from the minute Hollie answered the phone!! Thank you Craig!

Shady practices, did half the job then wanted me to pay more. - Insurance had me go here to fix damage from car accident. They told me everything they could fix with my vehicle, one of which being the electrical system. I get my vehicle back to find that now only my headlights work. I take it back to tell them. They admit they missed the taillights and will get in touch with my insurance to get it fixed. My insurance calls telling me that the manager had said that if I wanted my taillights fixed that it would further have to be paid out of pocket as a new job. Find somewhere else if your insurance mentions these people.

Fantastic service, very friendly and open customer service, AMAZING work on my car!! Came in to get what turned out to be quite a bit of hail damage taken out, they did a flawless job with no repainting. I would highly recommend this business!

Excellent service, knowledgeable peopleSecond vehicle we have had repairs at Color Custom. Both great experience

Very professional experience with A+ quality!!! Communication, service, cleanliness, attention to detail and a good attitude is just some of what you can expect from these guys!!!

Did a very quality repair and paint match on my rear bumper. Came in less than the quote. I would definitely use them again.

These guys did an awesome job on my Dodge Ram 3500. I was continually updated on the progress, they were always accessible when I had questions. We have 4 vehicles here at the ranch and if and when we need any other work done, this will be where we come. The work done was top notch, my truck looks great. Thanks again guys!

Best experience I’ve had with any repair shop. Tech savvy (text updates throughout process), car was ready & waiting when I arrived to pick it up, & friendly staff.

No joke. They have serviced a few of our vehicles and have taken great care of us. Recently had a bad experience with an insurance company taking a super long time to get payment agreement which delays getting your vehicle repaired, this prolonging you having your vehicle..thank you Color Customs Collision for your help in getting the job done always doing repairs that look excellent not settling, working hard to getting the quality and doing it in a timely manor..thank you Craig and team!

Excellent service from everyone there! Great job vehicle looks like new!

Color Customs Collision has the BEST customer service in the area. They go above and beyond all expectations. I have used them several times and everyday time I get consistently GREAT service. The Body work they do is just as impressive.

My favorite auto repair shop. Always make me happy again😄

I had someone back into me in a parking lot in the corona pandemic. Color customs collision they had a outstanding job keeping me informed of how the repair was going even though I know their supply chain was running exceptionally slow they helped me with the rental car and everything else along the whole way extremely professional and extremely appreciated

The quality of the finished job is outstanding. Todays multiple faceted paint can be very tough to match and Color Customs did a great job.

I just happened to meet the owner the day that I got in a car accident. I felt confident his business after our conversations. There were some small issues I wanted addressed prior to delivery. He personally ensured that each issue was taken care of and that my my car was to its original condition prior to delivery. This is a business I can stand behind and will return to if the need arises. I recommend all to utilize their services. Thank you for taking care of my stang.

This was a well organized place and everyone was courteous.

Great service

They did a great job repairing my Jeep. When during the Great Pandemic of 2020 they were able to keep me apprised and get it done within two weeks.

The staff are happy to see you and provide good customer service. They helped me with my rental car and did a good job fixing the damage on my car: color matches perfectly, seamless and they also spent the time to detail her. I had her back in just over a week. Will definitely use again.

Friendly, efficient, and did a great job on the repairs to my Honda Accord. They made the entire process as seamless as possible and provided text updates, which I appreciated. They were finished with the repairs 3 days before expected and handled my rental car return when I picked up my car. Would definitely recommend!

We’ve use Color Customs every time! They always do a great job and are very professional!

I had an accident which left the right side of my car damaged.Took it to Color Customs for an estimate and they were the lowest bid.They had my car for three weeks and did a magnificent job in making it look like new,I would give them the highest recommendation.

Color Customs was fantastic! We were rear-ended at a car wash and had to take it to a shop for a new bumper. I went with Color Customs and am I glad I did. I dropped the car off on a Friday and it was ready for pick up on Tuesday. Very quick and friendly. They also called the rental place to pick me up and took care of the rental when I picked up my car. Great work! Will use them again if I need body work done.

Color Customs Collision is great. They fixed my van and it looks great. I would recommend them to everyone. I give them 5 stars. Would go back again if I ever need them.

Great place to bring your car. They kept me updated on what was happening with my Jeep and got all of the repairs done very quickly and it looks great.

The staff was very friendly. They got my car in quickly and did a great job. It would have been nice if they had saved me my deductible but fortunately my deductible is fairly low.

Great repair shop & excellent service. They fixed our Hyundai Ioniq within 10 days even though parts had to come from manufacturer. The car looks better than brand new, and they kept us updated on progress every few days. Highly recommend this shop to anyone!! Thanks so much Color Customs!!!!

Super easy to work with, had truck done in just a few short days and even returned rental for me....would for sure use them again. Invoice was even less than what the estimate was for....cant beat that!

They did a GREAT job on my Explorer. Everyone that I spoke to on staff were very nice and courteous. I will NOT take my vehicles anywhere else for body work, EVER! Thank you Color Customs!

Craig is awesome!!! I am a grandma and live with 2 daughters and 3 grandkids. Really not able to spend much on cars, but I had scraped across a black basketball goal and it left paint on rear fender so I thought I would stop here (since I passed by everyday) and ask what i could use to get it off. Craig came out and looked and said, wait just a minute. He went inside and came back with some compound and electric buffer and took it off for me!!!! Just took a few minutes and No Charge!!! There really are good companies out there who employ great people with a giving heart! Thank you Craig!!!!

To Saeed A... I think your review is inappropriate to bash on a business that does exceptional work based on the owner being personable with clients. This review section is here to base the quality of the work a business does from a customers viewpoint. Its certainly NOT a tool for socially slandering an employee thats there to explain information that YOU walked in to receive for a service. Post your negative social opinions on facebook, not on a business critic rating feed. Thank you color customs for the fine quality work you provide and excellent customer service.

Excellent customer service. My suv looks great after being rear ended. They kept me informed on the stage and progress my car was at during repair. Communicated very well and took great care of me and my suv! Highly recommend

Awesome customer service and great work on my vehicle! Highly recommended.

Just had my car repaired there. No complaints about the paint/bodywork, however, one of their employees stole a bluetooth transmitter out of my console. I called them soon after I discovered it missing and the person I spoke with ACTED all upset and said hed investigate and get back to me, but that was a week ago..... no word since then.So, if you use them, be sure you remove anything you care about, or it might go missing

Just got my car back today and it looks way better than when I first got it! The process only took 5 business days as I expected it to, there were no delays and I appreciated them calling me to update me on what was being done on the car.

Had to have the headliner in my daughters car pulled so they could repair hail damage. Roof work was fine, headliner was a terrible job. Frustrating for an out of town dad whos daughter is there going to school.Update:Talked with shop manager Dusty and am happy with the end result of this issue!

Always a pleasure to work with these folks. They make the whole process quite painless and the repair work is very high quality. Last few times, their turnaround times were quite a bit longer that usual, so I deducted a star.

This is hands-down the best body shop I have ever dealt with. They are friendly, courteous, stand by their work, and do an awesome job. I wouldnt take my car anywhere else.

AWESOME warm & fuzzy staff and quick, high quality work! I was initially overwhelmed by my teens latest wreck, but after my initial call to the shop, the guys took every burden possible off me, making it a smooth & easy process, from start to finish. Love them!

Customer service is awesome, everybody is nice and friendly

They were quick, and very nice staff.

Color Customs did a great job repairing my car and made the process extremely easy for me. They worked with my insurance company and set up for the rental car to be ready when I dropped off my car at the shop. What could have been a stressful or time consuming process for me was made much easier because of them.

Excellent service. Highly recommended.

They did a great job on my car

I came here for an estimate and I was pleasantly surprised by how nice and quick everyone was. Very friendly people and efficient. I believe the estimate was fair, which is something I cant say for a lot of places.

I will never choose this shop to repair my car. They have multiple delays, they suppose to get it done in two weeks, but it is still in process after a month! during this process, they never update me by text or anything. i dont recommend this shop to any one.

Awesome staff. Dealt with them through an insurance claim and it was very smooth. No problems.

This place is awesome they do great work and trust me they will make it right if there is a snag or your not happy. They are great with communication and dealing with me boing a bit emotional over my car getting side swiped. Every person there i had contact with cared and wanted me to be happy. I will drive here from wylie tx because i now fully trust them.

Ill start by saying, I went through them for some body repairs/replacemsnt mid 2017. Though the staff was very nice, the repairs took longer then expected (which I understand happens sometimes). It became very frustrating for me as they told me different dates everytime. I was not being kept updated on the status of the repairs, and the both times I was told it wasnt going to be ready on the estimated date I was previously given, I only found that out because I called myself multiple times for the updates I was given without me asking.I will say, the second time they told me my car wasnt going to be ready on time I expressed my concerns and they provided me with a rental that they paid for.The second time I went through them, early 2018, my car was finished the day they had told me it would be ready, they provided me with multiple updates through both phones and emails all along the process, and all with the same customer service and smiles I had experienced the first time. My car looked great when I picked it up and it was clean!Apparently they made some changes to the system between the two times I went and I now give them both thumbs up! Im loving the updates.Will use them again.

Great service and communication, highly recommend, Thanks

Great and quick service Zach was great!

Ive used them a few times they do great work.

They did good work but did not finish the job. Failed to replace my chip guard on my vehicle which now has rock chips on the new paint. Be sure before you leave that the work is complete. Also they say that they will finish the job but has not followed through..

They repaired my car quickly, professionally, and were easy to work with.