We recently moved to the area and were looking for a local agent. When our policy with another insurance company came up for renewal, I looked around and compared rates. Not only were State Farm rates better, the staff was outstanding! Ruby answered all my questions with professionalism. You can tell that she not only has great knowledge but also outstanding customer service skills. Thank you Ruby for your time and patience. I look forward to being a State Farm customer for many years!
Tommy and his crew are amazingly helpful. Not only did they save me almost $100 a month (I was formerly with Progressive), they also took the time to introduce themselves and answer all my questions. AND they went above and beyond getting me all the coverage I could hope for at such a good rate! Such a better experience than Progressive in every way, shape, and form!
We have been insured with this office for approximately 3 years now. Tommy and his team have been very responsive to all inquiries and help me to feel confident and secure in our policies. I know that if I ever have a question regarding a policy or an issue that arises, Tommy and his team will help me to make sense of the situation and provide the guidance I need to make well-informed decisions.
This place is awesome! Great staff. They always keep me updated on everything on my account. Even if it’s the smallest thing. I will continue to use them for as long as possible! All around GREAT! A+++
So pleased and impressed with our State Farm Insurance. My family has been customers for over fifty years. They have the best of service and always responsive and available. I highly recommend.
My husband and I have been insured with this office for more than 20 years. Prior to Tommy Rosales, Larry Harberson was the agent and they both were blessed to have an AMAZING staff.I cannot put into words how knowledgeable and helpful these women are. Ms. Ruby and Ms. Sharon are beyond PHENOMENAL and theyve become like an extended family. For all of your insurance needs, I highly recommend Tommy Rosales State Farm Agency.
This location is so quaint! I love it. They treated me like they had known me forever. They were very knowledgeable and were able to help navigate me through homeowners insurance, car insurance, and life insurance. The life insurance policys are awesome! They were not pushy at all. We went in and stayed for about an hour (maybe an hour and a half) or so to go over the different policys. That day we didnt end up getting anything and left. They called back to see if we were interested, and we were. We scheduled another time to come in and finalize details. The people were extremely nice and respectful of our time. Of course I was offered something to drinks and they ended up having cupcakes that day in office and offered those as well.
I’ve been with State Farm for almost 40 years. I have always been with this particular agency. Tommy took over for Larry Harberson after his retirement. He is kind and caring. I find him to be genuine and will always do what is best for the customer.His staff is awesome and puts the customer first . What impressed me is if you are in need, they work quickly for you and everything goes smoothly. So call and visit them, you’ll be glad you did.
I had an amazing experience with the agent I spoke with. Ruby explained everything to where I understood it clearly. I got a cheaper price with better coverage. Ya can’t beat that!!! I highly recommend to EVERYBODY, Thank you Ruby from State Farm!!!!
This is the first time in years they I have used a hometown insurance agent. Ruby was so helpful and answered all of my questions through email and telephone calls. Anything that was convenient to me. I would totally recommend this agency!
Tommy and his team are amazing they are quick to return phone calls and get claims done! They are all very nice and friendly!!Ruby is amazing she calls and make sure everything is going ok checks on her clients!State Farm is a great insurance company!!
Ruby is an excellent agent in this office. She was able to provide exactly what I needed and made some valuable suggestions.
I live my State Farm ladies! They always take care of me and help me with my insurance challenged mind. They truly make your “unfortunate “ time a pleasure. Thanks for always being there.....
This is the best insurance team I have had, they were so kind and helpful. Tommy made it a point to meet me personally. I respect that and feel like they want what is best for me.
Thank you, Sharon Hardin for being such a great insurance agent.
The office is friendly and inviting, never had a bad moment here, I will be staying with this office for a while
They are amazing! Miss Ruby is above and beyond! Thank you.
Extremely courteous and professional!!!