Just one visit is all it took for me to see that this is a great place to get myself healthy and back into top shape! Alexis my coach was extremely helpful and very encouraging to do my best and push myself throughout my 60 minute class. Cami & Michael are so friendly and professional, they both helped me get enrolled and all set up. They made it super easy and I’m excited and can’t wait for my next class!

The best workout ever! Great team too!

The place is great to workout and very motivating - until you have to freeze your membership. I started a new job asked for the account to be placed on hold. They insisted to get a new credit card number on file agreed to a 90 days freeze and at day #60 my american express was charged for one month I called 2 times and no one called back. I called again and the person on the phone said the options are $15.00 a month fee to keep the freeze on the account and or $99.00 fee to cancel the account. This is unfortunate. I am asking to keep the account on a freeze until I am able to get my schedule together. These options leave such a bad taste and still not resolved.

Hi there, my name is Margie, I have been a member of OTF for a little over 5 years off and on. I started going to Delray and net Megan. She always had a smile on her face and no matter my attitude, she always kept it positive. She had great customer service and even got me to buy a heart rate monitor, which I swore Id never do because I didnt know if I was going to keep my membership. I started to see so much positive change in the South Florida stores and then I realize that she was gone. She cared about the customers and she did everything to make sure they left knowing not only her name but the positive impact she had on from that day on. She inspired me and made me want to upgrade my membership. I unfortunately, I will be discontinuing my membership after May. It hurts to think that you dont think about your customers but about the money. I know we are in a pandemic but pig get fat and hogs go to slaughter.

Horrible! Customer BEWARE! At first, I thought OTF was going to be a great fit with friendly staff but later realized this franchise is only about making money and not about customer satisfaction or good customer service. The class itself and instructors are fine, but this review is really about the organization as a whole and the management. Due to pregnancy related health issues, I was unable to attend OTF any longer and although a staff member ensured me due to my urgent onset of medical issues I would not be charged my upcoming membership fee and I would be taken care of, they went ahead and charged my card. After about 15 calls and emails trying to get a refund due to their staff telling me I wasnt being charged, they refused to honor what the staff member informed me and I was then told by management their top priority is following written corporate rules (clearly my health or well being or leaving feeling valued as a customer was not). I paid out over $600 over the course of just a few months and deeply regret giving this organization any money. Do yourself a favor and give your money to another fitness studio that actually values you as a customer, cares about your health and fitness, and most importantly, does the right thing. The franchise owners should also consider looking at who they have representing their franchise and take a look at how their management teams are handling issues. Very unprofessional. I also just read through other reviewer complaints and im seeing that i should have viewed these reviews before attendance. Lack of professionalism seems to be a huge issue here! Kelly is rude and unresponsive and lacks professionalism. Any of the comments below noting that theyd like to know what they can do to fix your experience are inaccurate and not truthful as they truly dont care...

Great place to get a fantastic workout. The coaches are great and will push you. Never went below parallel on a squat and now I do it without being told to

I have been going here for years and the experience has been awesome. They have everything you could want in a gym. I recommend!!

I have been a member for over 3 years and everything was fine until the pandemic. I pay for the 8 visit per month plan, and they always bill me on the 1st of the month. After they reopened they changed my bill date, did not inform me, and I consequently used more than 8 visits in a month and I was charged $18 for the overages multiple times. I called the manager hoping they can help me, I was even willing to upgrade my membership to the unlimited, but I was told that they reserve the right to change the date the classes replenish at anytime they wish and they do not need to inform me, and the manager was extremely rude to me and ultimately did not even let me talk when I called and kept talking over me. I quit an otherwise nice gym because the management is extremely rude, condescending, and they do not care at all about customer service.

This place is amazing! Let’s start with the staff...the entire staff from the Front Desk to the Coaches are super welcoming and supportive. They are incredibly friendly, helpful, and kind. The location is very clean and you can tell they take pride in how they keep their studio. Regarding the workouts...they are totally doable no matter what level you are. The beauty of this place is that it is about you and challenging yourself. Nothing else matters. I have a lot of medical issues, but they work with me to help me modify things as needed. I’ve only been going a short time but the results I’ve seen are huge. I love their use of technology to help push/guide you to better yourself. Lastly, the sense of community here is great. There aren’t cliques...just one team lead by incredible Coaches.

Front desk staff and coach Gabi are all great, love the environment, music and workout!

I love being able to see my results on the screen. It motivates me to work harder for those splat points. I feel so incredibly satisfied when I see my splat points going over 35. I know I’ll be burn calories all day long. The coaches there are all amazing, each with their own style. Good music that i want to groove to. Honestly, the best money that I spend on myself.

Great studio, best customer service, amazing workouts, and very professional trainers! Try to get a session with Kai or Barb, they are both, the best instructors I have ever had 🙏

My wife and I were visiting from NY and decided to take a class in Delray Beach Florida. The facility was clean and well kept. Mallory was our coach and was very clear with her instructions. She was very enthusiastic and alert to the members needs. I would highly recommend this OT to anyone in the Delray Beach area.

Excellent atmosphere, good energy, very clean & organized.Very Friendly & Helpful front desk staff.Motivated Trainers.Slackers don’t workout at Orange Theory.

If you are serious about getting fit and staying fit this never gets tedious or boring. Cardio, resistance, and flexibility training focus on building and maintaining endurance, strength and power. Fun - probably the best coaches in the region - and friendly staff. Easy access and parking.

I had an amazing experience at Awaken! The staff is all very supportive and takes the time to get to know you. I would recommend Orangetheory Fitness to anyone wanting something new in their fitness routine.

Orangetheory completely transformed my life and Delray is my favorite studio. I would never commit to a gym before coming to OT. I love that the workout is always changing, making it challenging and keeping me in shape. I have been able to lose weight and get fit with minimal changes to my diet. I love the coaches and have made some great friends in the classes. Its expensive, but worth the price in my opinion-- its an investment in myself.

I love this place 💪🏼

The best workout ever!

For the working professional Orange theory gives you a complete workout in an hour. I am from Chicago but use the Delray Beach location while in town. All the employees and coaches are top notch. They could not be friendlier Even though I am from out of town they have made me feel part of the Delray Beach family. Most of the classes I have taken have been noon with Mallory. 5 Stars all the way With Mallory and Orange Theory Delray Beach.

Love orange theory great A++

The group setting and the trainers are great! I like the music and motivation. The variety and the constant moving is great. And all done within 1 hour. 90 mins ones are great too. Mallory in the Delray beach location is fantastic!

This is my favorite Orange Theory studio - the staff and coaches are wonderful. The studio is clean and organized well. The classes are amazing. Im in the best shape of my life and having a great time exercising (not something I would have said 2 years before I started OTF).

I had an amazing experience at Awaken! The staff is all very supportive and takes the time to get to know you. I would recommend Orangetheory Fitness to anyone wanting something new in their fitness routine.

After recently moving here from up north I went and checked out Orange Therory. I foolishly thought this place was more like an aerobics center. Wow was I wrong! What a great workout in a positive, high-energy environment that is beautiful and clean. Kristina was Amazing!! Very professional and knowledgeable. Everything was done with a great big smile 😃 ! I am very happy with my decision and truly enjoy and look forward to my workouts. Simply a great group of people, and it feels like Family!

I have participated in 30 Orangetheory Fitness classes over the last couple months. Each session is different, and equally engaging. The time goes by quickly because you change activities rapidly. The trainers are helpful and encouraging. I highly recommend both the program, and the Delray location.

Really enjoy working out here! The work outs are very intense and the staff is all friendly and helpful! They even reach out to me when I have missed a few days.

When I do go to the gym, I enjoy having an instructor who is both knowledgeable and enthusiastic about what they are teaching. I feel my workouts are more consistent and productive when Im in a group and I have someone telling me exactly what to do to get the desired results. I prefer taking classes to working out on my own, as I believe exercising in a group makes me more accountable for my overall fitness goals.

I was happily greeted by Gia, who took me around the gym and told me what to expect during my first workout. She was awesome! Then, Rudy quickly (yet thoroughly) explained what we were doing that day, and asked my comfort level on the tread, which was pretty much power walker. He told me “not today, I’m going to be a jogger!” I’ve never run so much in my life. He continuously observed me throughout the class and gave me feedback on form and slight improvements to really feel the exercise. I absolutely LOVED my first OT experience, and joined right after class. As a CrossFit enthusiast, I enjoy the motivation of a coach and variety of workouts / days. The fact that you can see where you are heart rate-wise makes you push yourself to get the most out of your workout. Huge plus. I love it and can’t wait till my next class!

The staff made me feel like a member of the Orange fam immediately. Thrilled at the progress Ive made and its such a fun workout!

You get so much done in so little time, and I have the experience of it being highly effective. The heart rate monitor provides continuous feedback, and working out in a group leaves you feeling highly motivated (and I am most often the big slow guy in the back - truth is you never really know what everyone else is doing, it is very individual.)

A perfect place to have your body exercises. Professional guys working there!!!

Kristina was the nicest and most helpful person at any fitness studio EVER. She explained the workout well and helped me prepare for what was coming. She was kind, personable and very informed. Ill be coming back mainly because of her and the great and challenging workout!

OTF is a very good balanced workout in a reasonable period of time. Delray Beach East has great coaches and staff!

Out Of all the orange theory studios this is by far my favorite. Great location, friendly staff and bright interior with good energy. Classes tend to start and end on time unlike other locations. To me, it’s very important that classes are punctual.

Cardio coaching is the best and most unique feature of this gym. Classes are intimate and creates an atmosphere to vunlerably improve. Prepared workouts takes the guessing out of what you would have to do in the gym.

An awesome experience and the best work out I’ve had. I burned close to 900 calories in an hour. Any goal is within reach with O T 💪🏽

I have been coming to Orange Theory Fitness Delray Beach for almost 3 months now and was completely addicted to it after taking my first class! It was recommended to me by my doctor (who is also a member and a huge success story himself, btw) and I cannot thank him enough! I am losing weight (finally!), building muscle and can see the difference in my body. The trainers and front desk staff are the coolest, friendliest people and Im totally looking forward to my next class at 5:45am tomorrow morning!

I love all the trainers here! OTF gives you endurance, strength, and power. Quick commitment- in and out in an hour! good job!

Really enjoy working out at this place! The work outs are very intense and the staff is all friendly and helpful!

East Delray OT is the best by far. Great instructors, light, bright environment, prime location too.

I decided to join orange theory after my friend suggested I check it out. I had hit a plateau in my normal gym working and thought the classes would help push me through. It not only helped me bust through my plateau, I have noticed significant increase in lean muscle and cardio stamina. I have taken classes with all of the trainers at orange theory and love them all. They really push you to do your best and care about you doing the exercises with proper form (one aspect I have found lacking in other group training programs). I am so addicted to orange theory that I recently added more session because of the very obviously results I have been seeing. I recommend to anyone at any level joining orange theory! You wont regret it!

As a former Marine, I have struggled to find that high the military gave me after a good workout. I have run marathons, lifted weights, and only found moderate joy in it. Since joining OTF Delray, that has changed! I have the adrenaline push, the attention from the coaches, the community feel when you walk in. In two months, I have lost 20 lbs and found that void has been filled.

After struggling to get back in the gym, I bit the bullet and joined OTF a month and a half ago and Im obsessed. All of the coaches are so knowledgable and motivating. Due to scheduling, I take a lot of Jhoels classes and he is awesome! Not cheap, but so worth it. Ive never worked out so hard in my life.

The staff is top notch, the trainers are amazing and the gym is always clean. Best place to work out on Earth.

I am very glad that I joined the Delray OrangeTheory. The workouts and trainers are great. My only disappointment is that I cant bring my 11 yr old to sit in the front office with his ipad while I work out. An 11 year old can sit for 1 hour to make it easier for their parent to make a work out session without having to hire a babysitter.

Its always a tough workout. My overall strength and fitness has improved greatly. The trainers in Delray are amazing, motivating and enjoyable as are the wonderful desk staff. Thank you.

Bright color keep you energetic and motivated friendly staff are always there to help if needed fun up beat place!! Clean really kept up nice

Best workout, and best trainers and staff of all the OTF’s I’ve been to in the area.

One of the best, one hour workout in the world. High intensity interval training. Friendly, courteous, and knowledgeable staff who will motivate to you to workout at your full potential.

Its never the same workout. And it pushes you beyond what you would ever push yourself to do. The environment is always upbeat, motivational and positive.

Ive always worked out here and there throughout my life, but I never actually committed to my goals. Until I joined OTF!!! Not only did it transform my body, but my entire lifestyle. I cant picture my life without OTF anymore. Lets just say Im not going anywhere anytime soon! All my friends/family want to join because they cant get over how fast I got results. Join and you wont regret it!

Very disappointed with the service here and attitude of the staff, specifically the weekday morning crew (including instructor). This location does not seem to care about its members, only making money. Will not be coming back any more, theres plenty of other gyms in the area that do similar group classes (Slash, Purlife, Dirt, and Lifetime) that care more about service and their members.

Great workouts, trainers, and people. Have been a member for over two years now and still love it.

A great workout every time. The DelRay Beach location was able to accommodate my one-off bookings while I was staying in Boca Raton for work.

Its challenging yet adaptable and a complete body workout. The visual prompts are very helpful.

Just another great OT workout! Coming from NY, looking at palm trees while working out is something I could get used to!

Great trainers and you can take the classes at your own pace and improve as you go.

Honestly, this is the most amazing life changing experiences ever. I was so addicted to barre class. I was convinced that I could loose weight and be thin long and lean by going to pilates everyday.. I never thought in a million years I would fall deeper in love with a workout that kicked my ass, gave me tons of stamina and energy, and for the first time in 37 years, I can say, Im in the best shape of my life. I feel like a super hero. Thanks OTF, Delray Beach - By the way the trainers are the bomb and the front desk staff is super cool.

Great place to workout!

Good spot for work out and good community vibe

This is a great place! The instructors are great!

Fantastic workout, love the coaches!

The staff are rude

Instructors, equipment, facility, location, other staff, music, and regimen great!

Zach is a great trainer, but manager, Kelly, at front desk is a bit brash and way too pushy.

Great workout!

Great

One word Unbelievable!!!

Excellent!

Love it!