Put the request in late night to fix my AC, dude was there next day and I have no problems so far. Dudes great 👍!

I have had nothing but a great experience here. I had a problem with my ac and they just replaced it! It’s brand new! The ladies in the office (Lystra) are all wonderful. Thomas too! They responded to my work order immediately. My neighbors are all super sweet and conscientious. Bravo! Great place!

The staff is friendly and helpful. The neighbors and community is awesome. The atmosphere and amenities are very good. The only down side is parking, but the staff and management are trying to address the issue and resolve it. Over all pleasant experience.

The parking situation here is terrible. If you work late or even want to take a ride at night expect to park far away from your apartment. This issue could be solved but is ignored and they will put a boot on your car if you park on the curb. I have never parked on the curb so no boot but I am sick of driving around looking for parking in my own neighborhood. The Preserve solution is to park at the office but that is usually full too. This issue can and should be solved immediately but it has gone on for years.

Dara and Thomas were so helpfuland kind. They are the best. So far I love how clean my apartment was on move in day and facilities are so nice, they are fast to complete maintenance requests! My neighbors aren’t super loud and parking is great. I am yet to use the clubhouse pool, gym and sitting area but it looks very nice and can’t wait to use it! The area is great as well. So much so close by ( Target, Ross, Marshalls etc...)

Love the grounds and amenities. Friends efficient maintenance staff. All my issues were handled and follow up checks to ensure resolved as well. Great job providing feedback options.

Great place, and they have many options to choose from. The staff were very helpful, and patient. The place looks very nice, and quiet. Wish their one bedroom townhouse had a walk-in closet...

If i could give 0 stars to this community I would. I have been at the preserve for 2 years and about 6 months in, one of the bedrooms started to feel around 80 degrees or more every single day. I reported the issue for months and tried every Avenue to get it fixed but all they did was evade it and make excuses.We have never missed a payment but during covid we had one month where we were short on the rent. I notified them that I’d be paying the balance in 2 parts and to please help me with the late fees as I was still staying current on all upcoming rent bills. They did nothing to help and instead added another 20$ charge for not having insurance on the apartment when I have the document that says I am covered 04/01/21-04/01/22. Truly unprofessional and not considerate at all to their residents.They will boot your car even though you’re a resident WITH a decal.... happened to my sister and she had to pay to get the boot off because the office once again didn’t care.I could go on forever but please AVOID this place. It’s not worth the couple hundred dollars you’ll save. You’ll have never ending headaches dealing with them, only for them to steal your money whichever way they can.We’re moving out and never recommending this place again.

I am a current resident at preserve at deer Creek I have awesome experiences here. I’ve been here 3 years .. my community is very cleaned, quite . The staff are great, professional and friendly. During the pandemic I was out of work for like 6 to 8 months the manager reached out to me and told me about resources that I can apply for to receive help.. i wouldn’t have never none .. I got help I needed . I got caught up on my rent I was able to sign another lease ..it was scary there I thought I was gonna be homeless… manager and her assistant Where there to help me with paper work.. very caring staff ..

The apartment is great! The community is very clean and beautiful. The fitness center is amazing, and the pool is really great! There is a lot of species of animal in the lake.

I’m visiting my son and I was incredulous at a situation that happened today. His townhouse has a balcony and there’s another apartment, under his, with a tenant living in it. Unfortunately, the balcony has a drain and it’s located up the neighbor’s parking space, which means, every time when the balcony is cleaned up with water, or even when it’s raining, the dirty water will fall on the neighbor’s car. Unfortunately there’s nothing to be done. I can’t change the position of the drain. I was at home today and an assistant manager Laila was knocking so hard on the door wanting to complain about the whole situation. In the midst of so much complaining and shouting, I felt embarrassed, mainly because I dont speak English properly and the way that she talked to me was so unprofessional for someone in her position. I am very upset and I believe that if this is the type of professional we have to deal with, imagine when we have to face a serious problem.

Theres not enough parking spots. The neighbors are very disrespectful. HOA is increasing the complexity to enter into and leave the complex. Overall this place offers a terrible experience.

I am a resident here. The biggest issue here is the parking. They dont have enough parking for the residents especially the ones that work till 10 p.m. Then we get booted for parking on side. There is no assigned parking for residents. No Parkin... No Parking...No Parking...

I have lived here for 2 years. The community itself is nice and I have liked my neighbors. Trash and parking have been up and down but it seems they have a better handle on it. The biggest issue is you can expect your rent to increase every year by 6-7% due to current market rates.

Small but a cool place run and bilking

The property itself is really beautiful. I love walking around the lake and sitting at the picnic table. It is located next to everything you need. Grocery stores, shopping, restaurants, highway, beach is 15/20 minute drive. It is kept well maintained and for the most part, maintenance responds to requests pretty quickly. Their biggest downfall is parking in certain areas of the complex. If you plan on moving in, I would sit down and have a thorough conversation about the best buildings to live in for parking. Their new parking policy enforces vehicles (residents and guests) to register their plates to avoid being booted. You are prohibited from parking on any form of curb. This was frustrating at first, but I can also understand how it is helping the community to not resemble a junk yard with cars everywhere.At one point I had some concerns and issues with parking and my windows being dirty. Management called me almost immediately. We had two phone meetings and also a sit down meeting to resolve my issues. This means a lot and goes a long way to show they do care.

The Preserve at Deer Creek has been my home for almost 6 years. It’s been a great place to call home. More recently the maintenance staff have been great in fixing an issues I have within 24-72 hours(mostly dead light bulbs). The office staff have done a great job helping me on the few occasions I’ve needed it but most importantly the community has improved.A few weeks ago, there was a lost dog in the complex running around without a leash. We all know the dog from seeing him and his person walking around, but his person wasn’t with him. So I called the police to send out an officer to catch him and get him back home. The police took a while as it wasn’t an emergency. During that time my neighbors helped keep the dog around, and even figured out where the owner lives, apparently he is friends with another dog owner in the complex. Long story short, the police caught the dog and brought him back to his home, but without the help of quite a few neighbors the dog would have left our gated community and been lost forever.That’s what living in the Preserve is like, not everyday, but when it counts the most.

Ive updated my review from 1 to 4 stars.Pros:Nice, clean, friendly neighborhood in a good area.The amenities are always clean and having 2 pools is always a plus.I normally get the maintenance orders completed in a decent timely manner. Dara at the leasing office is very friendly and she was the one who assisted me and made my moving process easy.Cons:Amenities hours-10am - 6pm. Inconvenient hours.Parking - Unless you live in a town home or lease a garage for an additional $150 monthly, then the parking is first come first serve in your building. & in my case, you need to walk home late at night if you get unlucky and have to park far. At the beginning I had issues with the new parking rule and was very upset with getting a $75 boot for parking against a curb with no signs.

Service was handled quickly and correctly! Thank you for your fast response!

Amazing area. Very clean and quiet. Most of the staff tries to keep everyone satisfied.

I used to love living in the condominium, the facilities are excellent, the condominium is very beautiful and clean, but unfortunately in the last few months the customer service has dropped a lot! First, the new parking policy, which is not fair and affects the lives of residents on a very bad way, especially those who arrive late at home and are unable to find parking spots near their building. Then the attempt to help resolve this issue is vague and not efficient at all! Even abusive, as I was offered help in exchange for removing my old bad review of the complex, which was done on my part, but the opposite did not happen. Now Im trying to pay my rent on the website with my debit card, as I always did, and the processing fee is absurd (It was around $ 3, now its $ 42!) and when I call the office to ask for help about it, again no one can do anything for me. I renewed the rent for this year, but I regret it already! Perhaps it is a new administration or what really matters is just the money. Regrettable, ridiculous and no consideration with a resident of almost four years who pays her rent absolutely on time all this time!

I live here with my mother and we have two cars. Every night we have figure out what we are going to do about parking my car because I get home late and all the parking spots (which at most is like 15) are taken. I’m pretty sure people who don’t live here are taking the spots and it’s become an increasingly worse problem because even all the front office parking spaces get taken up. I’ve been booted even though I live here which is extremely frustrating because you go to sleep not knowing whether or not you have a car for the day in the morning. They desperately need to do something about this, whether it’s giving a fine to the people who don’t live here or not booting the people who do..

This place is awful. The leasing office will knock on your door in the middle of the day for something that could be a simple email or phone call. There is no parking and the guest sign in so glitchy good luck ever having guests stay over. The leasing office doesn’t return phone calls or emails. Maintenance stands outside your window and yells all morning. Landscaping starts before 830 AM. Trash men come over an hour before the scheduled time to have your trash out and sometimes don’t come at all even though you pay for it, and again no one will address it. Overall customer service is awful. Good luck if you’re planning to move here.

Our place was very clean upon move in and Dara was awesome, she explained everything and went out of her way to make she we had everything we needed.

Believe me, if you want a problem with your life, rent an apartment or townhouse at Preserve at Deercreek. The phone almost never answers, but if you have a problem with a condominium, be prepared to have the worst customer service of your life.

I have lived in the preserve since 2015 and I can honestly say its the best apartment community that I have ever lived in! The wonderful office staff, and a great place to be.

There’s now where to park at night and the office dose not care if your car get booted or not they will literally let it happen

I have lived at the Preserve for almost 2 years now, and my whole time here has been genuinely a wonderful experience. Its a quiet neighborhood with great amenities that has the feeling of being safe and secluded. Its the perfect distance from i95, the Turnpike, the beach and shopping; not too close, and not too far for an easy commute. The upkeep of the property is very regular. in fact, it actually looks just as beautiful as it does in the websites photos, unlike many other complexes that can be deceptive. Under the new management company, Milestone, any minor problems here have/are being quickly improved. There have been major investments in new grounds upkeep, improvements to the gym, construction to community areas, and building refurbishment. The staff in the office are always friendly, welcoming and willing to help. I always see Odette for any of my concerns and shes always professional and prompt. Upon my experience I would recommend the Preserve to anyone.

Management is super responsive to any maintenance requests. Awesome maintenance crew!

LeBron was fantastic and helpful.

It’s been pretty cool so far. It could be amazing but the details are missed and don’t seem to be cared about. It seems like they are ok with just being ok

I just moved in on October 16th, but so far its been a great experience. The neighborhood is well kept and I havent experienced any of the things that people complain about on their negative reviews. Lystra helped me through the application and leasing process, and she was amazing and extremely helpful. The apartment is beautiful and clean. I love it. The only reason Im giving four stars is because the dish washer was broken upon my arrival to the apartment. Although I think this is something that should have been taken care of before I moved in, the maintenance staff answered my request within 12 hours of submission and have already ordered a replacement washer. I am extremely pleased with this beautiful neighborhood.

I have lived at the preserve for many years and I am extremely happy. The office staff and maintenance guys are always ready to help very quickly regardless of what the issue is. The office staff is polite, friendly and easy to work with to resolve issues. The property is and has always been clean and well maintained. My only recommendation if you choose to move to this awesome community is to also get a garage for a secure place to park. Absolutely love the community events and atmosphere at the Preserve!

Do not rent here. Management could care less about the residents. Water started leaking from the ceiling of third floor bedroom a few months ago. They sent a roofer to “fix” it & after some heavy rains this October, it appears the leak was actually rerouted to the 2nd level!!! Pieces of the ceiling started falling on living room furniture. I had to place buckets on the tile to catch the nonstop waterfall. So now, I likely have mold growing inside the walls and an even larger leak in the second level. After multiple phone calls & emails they sent roofers to “fix it again.” Come Tropical Storm Eta now THE CEILING IN THE ENTIRE SECOND FLOOR IS SOAKED. Not only are they incompetent, their roofers are too! Save yourself the headache and don’t move here.

Just wanted to take a few minutes to write a POSITIVE review for any potential tenants who are interested in this property. The Preserve at Deer Creek has an amazing staff (big kudos to Danielle and Dara - they are amazing!) and also has a wonderful and friendly maintenance team. They strive in assuring any request are taken care of and pay close mind to what is a priority. The location is IDEAL and the community offers a lot of amenities. This is also the only community I know of (and Ive done my fair sharing of apartment looking within Broward) who has a split floor plan with a three bedroom layout. This is fantastic for any family or roommates needing/wanting privacy. Oh, and theres no restrictions on breeds. Hope this helps!

They don’t have enough parking for their residents and they boot resident cars instead of the unregistered nonresident cars. They fire alarms are always going off and the maintenance only does patch work, they actually don’t fix your problems

Welcome to south FL living. The complex itself isn’t bad. Layouts are spacious. The top floors have vaulted ceilings, gives a little boujee taste. They KEEP UP on the landscape. Most of your neighbors are friendly. There is never trash on the ground. Pets are kept after pretty well. The gates work 80% of the time.Amenities could use a little help (in the back) but the leasing office pool is beautiful.The parking isn’t great, at all. So if you have more than 1 car, it might not be the place for you. It’s a tight complex. We are all very close to one another, and that makes the parking extremely limited. Especially at night.The location is pretty great. You have target, publix, 3 gas stations, dollar tree, restaurants, all cellphone companies literally all within walking distance. Each corner at the neighboring intersection is a booming shopping plaza. Super convenient.I’ve never had an issue with those in the leasing office. They’re polite, do what they can to address the situations, and move from there. It’s a pretty hefty complex to manage and they do a pretty good job.I personally won’t be renewing my lease, but maybe this place fits better for someone else :)

The management and staff here are helpful and attentive. Great experiences with the maintenance people. Odette (property manager) is especially helpful and nice. There is an issue with parking since some of the residents have more than 2 cars and it can get tough to find a space after work hours, but there are apartments with garages if you dont want to worry about finding a parking space.

Beautiful neighborhood next to plenty shops

Very helpful with getting a place rented in short notice.

Amazing community, great amenities, great maintenance staff now let me get in to why I gave it a 3 stars after living here for less than 2 months....Before you move in make sure you do your homework and speak to your soon to be neighbors regarding noise, peace and quiet.Since day 1 I have been dealing with a neighbor who has zero consideration for others and my house litteraly shakes with loud music from the moment I wake up until just before 10pm every single day! With covid here and working from home you can imagine how this has become unbearable. I have gotten the office involved several times in person and via email and basically there is nothing they can do when they do respond - The cops have been called 3 times and they have asked this individual to tone it down but tell me ultimately its up to the leasing office to do something.Summarizing Im paying 1500 a month to live in HELL so do yourself a favor and do your homework before picking your unit but outside of this youre looking at a great place.

I recently moved out of the Preserve at Deer Creek after living there for many years. Without question, the current office staff and maintenance crew are professional, helpful and often go above and beyond to ensure a positive living experience. The grounds are beautiful and well-maintained. The no smoking environment Is a plus. You will love living here!

Just moved in with my boyfriend and Dominique in the leasing office made everything so easy and smooth! The first time I walked through the leasing office door to the moment we moved in she kept in contact with us and made sure everything was up to our liking. :) Dominique and the staff at The Preserve are super nice and attentive. Definitely recommend paying them a visit if you’re looking for a new home in the area :)

Just moved in with my girlfriend and Dara in the leasing office made everything so easy and pleasant! The place is beautiful, location is great and the best thing is how much they love animals like us! Can’t wait to create great memories here. Thank you Dara for making everything possible for us to move even during this crazy time! :)

The maintenance people are great. They respond quickly to requests entered. And they are very friendly when doing maintenance on our unit or just driving around they all stop and go out of their way to say hi.

The new parking policy is unacceptable. There is not enough parking to begin with and now I have to pay $75 to get a boot off my car because of lack of parking. There is a pandemic going on, $75 is food on the table or a bill that can be paid.

Well organized neighborhood. Quiet, clean and graceful. Security is moderate

Honestly I love this place. if it wasnt for me having to move to take care of my family I think I would have done another renewal of leasing this place. the staff is great the management team is great maintenance is pretty good here its a nice quiet neighborhood huge complex it really is and my space is awesome. The leasing team was always ready to help you with anything, Dara Alex Odette whos the manager of the office or Dominique all great people it was a pleasure living there.

Great maintenance service as usual 👌

Great community, great neighbors! Its really quiet and there is a lot of engaging things to do here. Sherry at the leasing office was phenomenal, and was actually the reason we chose The Preserve. We were on the fence between two places and Sherry was the deciding factor. She is extremely friendly, and genuine, and wed rather live somewhere with people like that.

Been living here for 5 years with my family. We absolutely love it. Very good place to raise and family. Great place to go for walks around the lake. Gym, pool, grill and tennis areas make it for a great living experience. Staff is also very friendly.

Guys were very nice and professional.

Its has been Great for the most part. Maintenance guys are great, Office staff is super friendly and helpful. Special Thanks to Dana for a stellar professionalism and courtesy accommodating all my needs

Maitenence came ASAP and did a great job!

WAY TOO OVERPRICED, AND ALL AROUND BAD PLACE TO STAY. To anyone reading this, don’t consider this place as your next home! Lived here for 2 years, take my advice. Soon to be leaving next year. Due to limit of characters for reviews, I had to post my review as a photo instead. Please read my full review posted on the pictures section of their google review page as to why this place deserves a bad rating.

How happy my family and I have been to call The Preserve at Deer Creek home for nearly a year! We love living in this lovely, warm and caring community; and are continually grateful to the superb staff who make sure all our concerns are met. Our home is beautiful and we have welcomed so many friends to become neighbors here with us at The Preserve. We hope we are residents for many years to come. We especially thank the extraordinary efforts of Team Members Dominique Frederic, Odette and Dara for making life here so exceptionally pleasant. The Preserve at Deer Creek is definitely South Florida living at its best!

I lived in this property for 2 years and I had the most wonderful experience ever. Everyone is really kind at this property, from the leasing consultant to the maintenance team. I never met the Maintenance Supervisor or the Property Manager until the end of my lease not because they are not there but because of everyone does their job in an excellent way that I didnt even felt in need to meet the managers. They really work as a team and they are always working on improving the bad things. I felt really special because the leasing consultant knew my name and even my unit number without looking at the computer, that was a surprise to me because in other property sometimes they treat you like you are a stranger and they do not even know if in reality, you live there or not. Thanks to The Preserve at Deer Creek team for making my stay a 5 stars stay. I would definitely recommend this property to my friends and relatives.

This is a great community. I have lived here for a year. It’s clean, quiet, gated, and has 24/7 security! Dominique and the other staff members are so helpful, and really care about their residents!

***THIS COMPANY DELETED MY REVIEW FOR EXPOSING THE PROPERTY MANAGER***I will now post this review for a second time since the company DELETED AND PREVENTED ME FROM REVIEWING. This goes to show you guys really are hiding something. You are violating LAWS by keeping ODETTE HANSEN EMPLOYED. What kind of company allows someone to DISCRIMINATE HOUSING LAWS AND KEEP SOMEONE EMPLOYED. Im literally contacting whoever I have to for legal advice.PEOPLE READING THIS REVIEW: A friend of mine whos son goes to the same school as my little boy - she overheard ODETTE HANSEN Literally MAKE FUN ON special people. So she wrote a letter to the Regional Corporate Manage. She got a response from Corporate manager BEN... YET SHE IS STILL EMPLOYED. My daughter had gone in to see what its all about and she said the same thing. ODETTE HANSEN is a horrible person. I am going to keep posting every time you guys delete my reviews I will literally call and find out who the owner of this poor excuse for a company is and write him an EMAIL EVERY DAY. Every day I will fight for kids who are targeted by people like ODETTE HANSEN. This company is a joke and protects PREJUDICED PEOPLE.ANYONE WHO HATES SPECIAL KIDS APPLY HERE, THEY WOULD LOVE TO HIRE YOU

A/c keeps breaking

Good neighborhood.

The community is amazing, filled with superb amenities including a dog park and very clean and well up kept. When we first came in, without an appointment, they were incredibly kind and quick to show us the available apartments and help us with the application process. Alex at the leasing office was tremendous help, he even gave my wife and myself tour twice when we could not decide between the two available rooms. After searching and visiting many locations in the search for our new home, we had the best experience at the preserve at the deer creek from beginning to end.

I am happy with my residence, the community, and the neighborhood. It is clean and relatively quiet. The only reason I didnt give it 5 stars is the timeliness of my maintenance requests. Other than that, I have no complaints.

Maintenance here is A++. Job taken care of and completed quickly.

We just moved in today, but during all the procedure Dara was really the best, she guided us from the beginning to our moving in day.And the community is pretty beautiful, let’s see for the next 13 months how it’s going to be, hopefully as good as the welcoming.

Great location, and nice community. The only reason for not giving them 5 stars, is because of the parking. Kind of limited. Other than that, buildings are being renovated and is looking great! Really quiet community

Beautiful community! Everything has been great so far. Been here a week and I feel welcome, happy. and safe! Sherry was super helpful and nice!

Il9ve everything cone when call over all Im happy 03-113

The only issue here is the lack of parking. But thats 100% due to all the people that live here that dont use their garages. The property is always well maintained, and being upgraded. The staff is super nice, and the value for the area is excellent. I have never been bothered by noisy neighbors and when I see other residents out everyone Ive run into is friendly. I would recommend this property if youre looking for a great home in the Deer Creek area.

This place is amazing, I have been living in this place since 2012 and the only thing I can say is thank you for all you have done in all this years.

I am enjoying my new apartment experience. My neighbors are very friendly and considerate. I am utilizing the gym and I am looking forward to using the other amenities soon. The location is centrally located to so many stores and the complex grounds are visually appealing and well kept. I am glad I chose The Preserve at Deer Creek for my new home.

I lived here for three years and I absolutely love the community. The office people are cool, you can always count on them to get things done. Brunel and Chris is always a pleasure to deal with. The community is safe, clean and welcoming. If you have an issue the property manger, Odette goes above and beyond to make you happy.

Ive been living here for three months and they NEVER clean building hallway. It is SO dirty that I feel embarrased when I receive guests at home. I clean the area right in front my door, but it doesnt make such a difference since the remain area is dusty and dirty. It is disgusting!Apart from that, the staff is very nice, maintenance works very well and the condo itself is a good place to live in.

Im about to renew my lease for the fifth year because Im very happy living in The Preserve at Deer Creek. The grounds are kept up beautifully, the maintenance requests are handled with remarkable speed and the office staff is very helpful and friendly.There are a number of apartments with garages incorporated into the floor plan, and there seem to be a lot of other garages available to rent separately.There are lots of amenities - two large swimming pools, several BBQ areas, a very nice workout gym, and a nice reception area adjacent to the office were they frequently hold something like a pancake breakfast or an ice cream social or a wine and cheese gathering in the afternoon. Im not a fisherman but I frequently see kids catching fish in the two small lakes on the property.The residents are pretty family oriented, and I dont believe Ive ever heard a loud party that was offensive or bothersome.Location is great with a large Publix Mall and a Target two blocks away, and usually its only a 12 to 15 minute drive today Deerfield Beach Pier and boardwalk.Highest ratings!

Nice complex apartments. It is quite, clean, nice amenities. Although the parking seems to be te only issue. Not enough parking spots.

Sherry Fray was Extremely helpful throughout the process of getting my apartment, if not for her I would be living somewhere else. Very Responsive and Dedicated to helping her clients!! 10/10

Ive been living here for over 3 years now and I really like the new management company. They care about the residents. I Love all the resident events the manager odette host.

I moved here almost two months ago and have had a great experience. Dara Clark was excellent helping me choose an apartment, and I have had no issues with the leasing office. The apartment was very clean when I moved in and is a far better value than the one I moved from about a mile north. I have recommended this community to several of my friends looking for apartments. Im legitimately disturbed by the recent negative reviews, but umm it kinda looks like one person obsessively submitting negative reviews that dont fully add up. Ive had no pest issues. Everyone in the leasing office seems genuinely nice.

My family have been living here for two years and I can honestly say we are very happy. The leasing office team are very pleasant and accommodating. I have read some of the reviews and am surprised that others have had a different experience. Maintenance usually reports within 48 hours and the property is maintained very well. I highly recommend trying out this property. The property mgr Odette and her assistant Dominique are such kind people. Thank you for making this a pleasant experience. We plan on staying until we are ready to buy a home.

I had a pleasant moving in, people in the office are nice. I am glad moved here. It’s a beautiful place

Great place to live, good neighbors. The management team makes sure that the grounds look nice. They just painted all the buildings and it looks like a brand new development.

The Pinnacle team made our move-in experience very smooth. Make-ready did a good job. The few things we noticed on our walk-through were attended to by the time we had our keys. The management staff are professional and friendly. Everyone is enthusiastic to help out their residents. They have an attitude of personal accountability that is self--evident with every contact. We appreciate the warm welcome we felt. It makes a difference to move into such a collegiate community. Thank you Pinnacle!

I love how clean the Naborhood is.. also how friendly the staff is they do a great job of making you feel welcomed.

Property manager is horrible, and extremely rude. I was harassed by her while I was at the pool with my children she even went as far as to call the cops on me and my family for doing nothing. I pay a lot of money to live here. This has to stop she needs to be fired. I should be able to enjoy the peace and comfort of living at the Preserve instead we are being harassed and menaced by this tyrant property manger Odette. I will be contacting a attorney corporate, and moving out.

I have just signed my 10th lease in this beautiful residence i call home. The grounds are beautifully kept. Ghe apartments are spacious and comfortable. The residence is safe and secure. The management is outstanding. Odette is a brilliant and proactive manager who keeps coming up with innovative ideas for the property and invests in many celebrations and social events for the residents. The staff are great and all maintenance requests are handled swiftly. I feel privileged to call this exquisite place home

Nice place to live, quiet, serene, beautiful landscaping, although some of the residents need to take pride in their, community and CURB THEIR DOGS....thank you their are lots of kids in the community some love to walk on the grass but there is lots of poop left behind . PLEASE. you know who you are take pride.

Great apartments, lots of room and storage plus garage. Things for kids to do such as 2 pools, a park, volleyball bike riding. The people in the office are great and very on top of requests, very friendly.

The condominium is very good and is undergoing improvements and renovations. I recommend living here! Sherry is amazing

In a recent email my corridor was posted I guess for something that goes against the rules for valet trash. I am very conscious of the garbage I put out. Never leaking, never more than allowed and most times we take it to the dump ourselves. The reason I’m guessing my area was photographed was because the trash men drag leaking garbage from across the hall to pick up my trash, leaving a mess on my floor in front of my area. I have asked the men not to do that and I have washed my floor several times. I think I’m the only one who even sweeps the corridor.I guess I was really upset getting a bad rap for my neighbors lack of cleanliness.Thank you,LuAnn PremockBldg 29 #106

I recently moved into the Preserve at Deer Creek and could not be happier. I took my time researching and visited over 20 communities within a 10 mile radius and the Preserve was by far the best option! The process from viewing the apartment, getting approved, to moving in, was all painless and made my transition here smooth and easy. Everyone in the leasing office was helpful and friendly. I love all the amenities and its a great location, close to everything.

I have been here 8 months and love it the staff is great nice quiet great location Dominique is great and she really cares about the residents I fell behind cause I had an stent put in my heart and she work with me and was very kind and understanding a lot of this places dont care they just want there money but she really did and work out an arrangement thanks for everything may God always blessed you

The preserve is a great community . I just renewed my lease and want to especially express my gratitude to Dominique she went over and beyond to ensure my request were taken care of in a timely manner. She is very professional, courteous, and has always offered me genuine service was very nice and well spoken. I recommend this property as it is a beautiful one with a great staff.

It’s over priced and the staff at the front is ridiculous. The only good thing here is that they have move in deals. They raised the rent over $100 a month when your first lease expires, they don’t care about the tickets you submit to have repairs done and if you want to be home while someone is in your house making repairs they make it near impossible. They won’t tell you when the one maintenance man is going to come to handle your maintenance ticket, so you need to leave the whole week open while you wait for the one day the repair is getting done. They tell you they will give you a 30 min window to get to your apartment to let the maintenance man in but realistically it’s 10 min and if you miss him your tickets gets closed and you need to submit a whole new ticket and wait another week. I had a leak in the roof and it took them three weeks to fix and only because I emailed the entire executive staff at milestone management. They have no consideration for the residences who work a 9-5 jobs. You get charged $40 for trash and the restrictions they place make it near impossible to utilize the trash valet you pay for. The most recent email states that we need to bring the trash binds (that are covered with dirt and spider webs) into our apartment on non trash pick up days and after the trash is picked up (which is sometimes after 11pm). Oh and they consistently have homeless people dumpster diving in the “recycling center” because the gates in the community are a joke. Only move here if it’s your only option.

I have lived here for a year. I suggest to rent somewhere else! The major downfall of this neighborhood is dealing with the leasing office. The main lady is EXTREMELY rude and disrespectful. She was so demeaning to me when I went in to discuss what I needed fixed in my home. She made it clear she was too busy for this and belittled my questions. Stay away from dealing with the property manager in the leasing office. Horrible experience!! Dont sign a lease here.

The preserve at Deer Creek is a great community. Gym is a plus. Grounds are pretty clean. The office staff is very warm and caring. The highway is close to by my job I believe this is the right place to live with you and your family.

Our apartment fits our large family snuggly (2 adults, 4 kids). The layout is nice and I do appreciate the two pools which are pretty much always clean. There is a tennis court and dog run in the back. The playground isn’t very good. It is too small for big kids to enjoy, but the height is too large for little kids to play on safely. It also isn’t covered so it is uncomfortable to sit at. There is a very nice park within walking distance though. The turn around on work orders is very good, from my experience. I’m not sure with emergencies as I haven’t had to file one. Parking is terrible. We are lucky as in we live off in a corner and there are more spots than cars but overall the community doesn’t have enough spots and if you rent a garage you’ll be required to use it as a parking space. There also is no guest parking. So your guests will have to fend for themselves to find a spot. I also do not like that almost all of the interior walls (except for a small one in the kitchen) are painted with either just primer or flat paint. Because of this, they are incredibly difficult /impossible to clean. When you do clean them if you manage to clean the grime, fingerprints, beautiful drawings of your child, you’ll also take some paint off. Your washcloth/rag will be ruined with paint and the walls will have streaky marks from the paint being gone.

Maintenance requests are always handled quickly and professionally. I’m very happy with the staff

So far my experience has been great. Good response time to concerns and good at communicating to the residents. This is definitely one of the best communities I have lived in.

I love to live here! Very clean, organized, green area always maintained. Great pools and gym. Nearly two best of Deerfield beach marketers. I only find the value of the rent a bit expensive.

As always, the Preserve staff and maintenance are great! The guys have helpful personalities and nice to residents. Thanks to all of staff!