Jose’, Jose’, Jose’!!!! What can I say?! He is the best mechanic I’ve ever encountered. Not only did he contact me on multiple occasions to update me about my vehicle repairs, he went above and beyond to keep his deadline to have the job done. Furthermore, Jose’ cleaned and detailed my car inside and out! I am more than pleased with the service I received, and highly recommend Watkins!
I’ve used Watkins collision twice to repair my car in the last 6 months. Both experiences were great! They have excellent customer service, especially Michael! He kept me updated every step of the way and was extremely polite. I would recommend this shop to anyone that needs any kind of car repairs. Thank you!
I picked Watkins because of the high ratings/good reviews they already had, and they still managed to exceed all of my expectations. I anticipated this process being stressful and lengthy but they were extremely helpful throughout the entirety of it. They even helped me deal with the red tape of working with my insurance & rental car provider. And of course, they did a fantastic job on my vehicle (you can see the before and after pictures attached). Id like to give a special shoutout to Lazar (I hope I spelled it right) for being so kind and helpful and always keeping me updated on where we were at in the process. I of course hope no one needs to receive body work in the first place, but if you do, this is the spot for you.
I would highly recommend Watkins! They are very professional. I was referred to them from my insurance company and I seen not one bad review, so that was good. Laok helped me throughout the process which I was grateful for because this was my first time. My car came out great and doesn’t even look like any damage was done and thank you for taking the time to fix my side mirror for me !!
Jose was amazing at taking care of us and our car. He was always available to answer our questions and did an amazing job with the repairs. Would definitely recommend!
They are the best in town. I got my car back after they fixed it. It drives better then before
I not only had to take my car to get repaired from accidents not once but twice & on the second time I requested for my car to be sent to Watkins because the first time was done with such immaculate professionalism, I knew that this would be my forever collision repair center. If the other parties insurance company didn’t allow me to go to Watkins I probably would have cried! Their staff exemplifies what I like to call the 3Ps! Professional, patient, and proactive! My car looks brand new each time! Michael was such a great help that it made the transition from car repair drop off to rental and vice versa super easy and less stressful! I am thankful to Watkins Collision for all that they do as a team and will refer as many people and always come back :) prayerfully this is my last accident for a while, but they exude in paint and body work as well! TAKE YOUR CAR HERE !
My car was repaired in the center due to a crash. The repair was perfect. Especially I thank Hose for his kindness and professionalism
This body shop was the highest rated shop on State Farms list, so I chose them for my claim repairs. They have earned every star! A problem with a refurbished part kept my car in the shop longer than anticipated, but they quickly ordered and installed a brand new part. Thanks to Laok for handling my repairs!
Very Professional, all employee”s were cheerful, adjusted back blooper on Q60 SUV, Dealers say I would have to replace it. Work was done in less then a hour. Very please
They did excellent work. They even washed and detailed the inside of the car.Jose was very helpful
They were AMAZING!!! They kept in touch with me, informing me about every detail even down to the smallest. The customer service was amazing as well everyone was very professional and take there jobs very serious. Watkins Collision Center is highly recommended!
I loved my experience with Watkins Collision Center. They were very professional, efficient and kind. I can’t say enough. I am new to the area and happy to have “my” body shop! The pricing was good and they communicated every step of the process as progress was made. They did a great job and stayed on schedule. Will definitely do business with them again.
This place has done an absolutely amazing job on my Subaru Forester!! The best part was that when I went to pick it up they WASHED AND VACUUMED my entire car!!! What place does that? They are fast, friendly and professional. I will forever only take my car here! They’re amazing!!! 😍
A loads of thanks to Jose and the crew at Watkins for their professionalism, attention to details, and courtesy.The mustang is back on the road and looking better than ever, love it!!! Thanks again Team!
Watkins collision is the definition of professional service and professional quality work! Been there twice and each time has been better than the last, thank you guys so much! Also shout out Michael!!
I had a great experience!! The staff is professional, honest, and offer excellent customer service! They did a great job and quickly returned my car! I highly recommend Watkins Collision.
Very accommodating and courteous. I was very satisfied. Having your car in the shop is always an inconvenience at best; Watkins was in contact with me throughout the process, keeping me apprised of the progress.
I shopped around for estimates at three different Atlanta body shops, including Watkins and two others that also get very positive reviews. Watkins won out because they did a thorough review of the vehicle, provided reasonable prices, and had a team that was especially professional and service-oriented. I was not disappointed by my choice. My car was in great hands with Jose and his team, and Jose communicated with me throughout the process. I picked up my vehicle and it looked better than ever. Would highly recommend Watkins Collision to anyone in Atlanta.
They did a great job of repairing my Jeep after I was in an accident. They worked with Progressive, were very communicative, and did an amazing job fixing the car -- highly recommend using them!
I highly recommend Watkins Collision Center. They offer great customer service from the moment I first dropped off the vehicle to time my vehicle was ready for pickup. They made sure to coordinate with both the Insurance and the Rental Companies to make sure that the customer was taken care of. Also, the work done on the vehicle was amazing, everything looks brand new now, including the paint job which they were able to match like the original. They also were able to meet the expectations regarding the total timeframe to complete the work, they provided step by step updates to make sure that the customer was aware of the progress being made. 5 Star Service. Thank you Watkins Collision Center
Let me start by saying Watkins Collision deserves a standing ovation! I was referred to this body shop by my insurance company when my car was vandalized and this company exceeded my expectations! From the time I dropped my car off after hours to the time I picked it up I knew my car was in good hands because they constantly communicated with me about my vehicle! Specifically thank you to Jose for the outstanding service! Jose went above and beyond to keep me informed every step of the process! If anything changed he called. His tone as well as his attitude was always very pleasant and he was very informative about future preventive measures. Thank you thank you thank you Jose for everything! Watkins Collision is now my go to whenever I need anything done on a vehicle! Before I forget my car was even returned to me detailed! Service gets no better than this!
I’ve been to these shop a couple of times over the past 2 years and every single time it’s the easiest process ever. Not only are they professional, but they have a warm atmosphere that makes you want to come back. Loak has been knowledgeable and helpful with any questions I’ve had about the repair process! Definitely recommend!
My experience with Watkins Collision Center was great. The staff was professional and friendly. Any questions or concerns that I had they were able to help me with everything. Laok was this person I spoke with regarding my car and he was able to get everything taken care of in a timing. Watkins Collision Center is the place you need to go if you need any work done to your vehicle.
Very professional and time sensitive. Told me how long it would take and stayed in touch with updates. Great workmanship. Awesome experience.
Everyone I spoke with was extremely helpful, professional, friendly and knowledgeable. They walked me through the repairs being done in great detail and I was very impressed. They kept me updated and made it super easy to pick up and return a rental car I used while work was being completed. Highly recommend!
I would highly recommend this place! My insurance company referred me to them. Not only are they professional, but they fixed my car quickly. My insurance company only paid for a few days for me to have a rental, but Watkins covered the other days until my car was completed.
Everyone at Watkins Collision was very professional and the work they performed is excellent. My car looks perfect. They worked with my insurance and completed the repairs in a week - less than the estimate. I highly recommend this business.
Laok took care of my 2019 Subaru Outback. He even followed up with the insurance company. Very professional team. My car was handed to me, spotlessly clean. The damage was caused by shopping carts and the repairs performed at Watkins were impeccable
Just left Watkins Collision and my Hummer looks great! Staff was so wonderful and pleasant. Thanks for your great work and patience. Special thanks to Jose for fantastic job on my vehicle and being so kind. Definitely two thumbs up!
Well I cant take nothing away from what has been said about Watkins everything that is said add more. I got my car back today from Watkins, and boy was I blown away on how good it looked . I lived across the street from this place for ten years and never knew they were back there no one but Mike lol. I meet the owner who was a very pleasant man and his staff was wonderful always kept me updated on my car and when it would be ready .Thanks Watkins for everything. They even took care of the rental car for me by allowing me to drop off there. I recommend Watkins collision to anyone who needs their car repaired by professional, and dont have a clue where to go .I took my 2020 there based on all the great comments and great reviews,and heres another one. Thanks a million I will be referring any and everyone who needs bodywork done. .. to Watkins.
To no fault of Watkins, they were having problems getting parts for our vehicle. Jose called us regularly with updates. He went above and beyond to get us our parts as quickly as they could and went to extremes to get us our parts. If we called him, he knew the answer immediately most of the time and if not he found it and called us right back. He made us feel like we were his only customer and certainly his most important one. We had a transport company bring us our car and he even took the time to send us pictures of our vehicle on the truck and made sure it was all taken care of on his end. Then he called a couple days later to be sure all was good. He truly earned our trust that he was making sure EVERYTHING was done correct. I have no plans to be in Atlanta area again but if we ever are and need anything, Watkins would be our first choice. Thank you Jose!
I love Watkins collision because their very efficient very organized and on time and knows how to run a business the right way if I was anybody in the world that needed repairs on their car or damage fixed on their car I would recommend Watkins collision great staff very nice people and one guy that stood out to me and help me and my family was a guy name laok he’s cool helpful and really helped us out in a big way thanks again Watkins for the hard work and the effort you all put in
Watkins got my almost 10 year old baby looking like it just drove off the lot after some shoddy work done years prior at a different shop began to corrode. It was done on time and my contact, Jose, was always available to answer questions. He also noticed an area where rust was beginning to form that two other shops had missed when I had the car evaluated while I was shopping around.Highly recommend!
It was a good experience. Loak and the rest of the friendly staff were wonderful. If you have to have auto work, this is the place to go. The best.
I cannot say enough good things about these people. I had a terrible experience with a stolen recovered vehicle and they fixed it and brought it back to perfect condition. I was updated timely on every development in the work was completed beyond my expectation. Fantastic place to take your vehicle if you need their services.
Very professional, automotive service center! Knowledgeable about everything that pertained to my car. I recommend them to everyone, the staff was nice and the atmosphere was AWESOME! Thank you Mr & Mrs Watkins
I was referred to Watkins Collision by my twin brother who is in the auto industry ( hot rods and custom cars), he knows how picky I am with detail. I have taken my Maserati twice for multiple scratches over the past 3 years and always experience the best professionalism. Not only am I impressed with the staff but the quality of work is top notch. If your needing minor paint work or a major repair I would highly recommend this facility to anyone including my family and friends!
Laok and the Watkins team were excellent and handled my car with no problems. Come to them for any vehicle needs.
Everyone here is very professional with pleasant attitudes! When I pulled up, my car was sparkling from how they detailed it and the repair work looked great🙂
There was zero wait time when I came in today, I was immediately greeted and helped by Laok Siripanhya! Laok was amazing! He fixed my car door, and gave me a fair estimate on the rest of my damage. I will definitely be coming back to fix my front bumper!
Very happy with the work performed. Friendly, helpful staff. Laok helped me figure a reasonable alternative to fix the my hatch latch.
Watkins Collision did a fantastic job repairing both of our vehicles body damage. Our vehicles are frost white in color, and they did a phenomenal job blending the paint. Theyre friendly, personable, and detail-oriented. We wouldnt trust our vehicles with anyone else!
I brought my Chevy Cruze here after an accident and the car was in shambles. The two weeks that it took to finish (No fault of their own the car was in bad shape) I was constantly updated and made a sure that I was in good hands. Picked up the car last night and you would have thought I just bought it off the lot how amazing it looked. Hopefully I won’t have to be back, but if so WATKINS COLLISON CENTER will forever have my business. Thank you guys!!
I felt Mr. Jose Gonzalez rolled out the red carpet for my BMW! Communication over the phone was friendly, clear, and efficient. This shop fixed a sub par job from another shop without any fuss or large expense. Jose was laser focused on the project and provided me with updates every step of the way. I would recommend this business to anyone and tell them to call Jose directly.
I am not one to write reviews, but I found it in my heart to do so about this business. Watkins Collision Center did a great job on my vehicle. The process was laid out from the beginning to the end. Leonede, Alan, and the team not only met, but they exceeded my expectations. If your vehicle is ever damaged or in an accident, go to the best. I will definitely recommend Watkins Collision to my friends, family, and anyone who needs their car repaired.
This place is awesome.... Got in a car accident (my first one, so very new to the process). They took the time to explain what to expect, the process, and kept me in the loop along the way. Also, they took care of most of the coordination with the insurance company and rental car. Even had some complications with the repairs being expected to be completed over Thanksgiving - they again made sure everything was squared away! Really appreciated them taking the time (esp. on a day they weren’t technically open) to make sure all was sorted! Highly recommend!!!!
My insurance company told me to choose a company and this one had the highest reviews...now I know why. When I first pulled up, my baby was shining in the sun from a wash and they even cleaned the inside. Jose and Laok made sure my car was finished in a timely matter and went above and beyond on my repairs. The receptionist, Leonede, always sounds like she is smiling when she answers the phone and they even gave ME a thank you letter for allowing them to service my vehicle.
I bought my car here for repair because of an accident. They did an amazing job. I recommend everyone to come to Watkins collision center. Make sure you ask for Laok. He is the best. He goes above and beyond for the customers. I’m very satisfied with the work.
Watkins had really easy and professional service the whole time. The work done by Laok Siripanhya was excellent to my car which had been rear-ended. I appreciated the constant communication and updates on my car’s status and their flexibility in taking it in and getting the work done! They also took care of all of the insurance related junk too.
Loc is amazing!!! He was extremely professional. Kept me updated of the process for my car and what was going on. They also guarantee their work for life.I appreciate Loc for all his hard work. They will always have a returning customer.
Told me I will get a quote for never got back to me. Edit (They resolved my issues and provided great service)
This is the second time Ive used Watkins Collision Center (2 different cars) and I couldnt be more pleased with the entire process. Reliable, friendly and excellent work. Id use them again should the need arise.
I have Ram 1500 and got in a fender bender. State farm recommended I use Watkins Collision and I am glad I did. Loak helped me from the moment I walked in the shop until my truck was finished. He was very responsible and gave me a heads up every few days of what parts they were waiting on and updating the date of completion. Watkins comes with a lifetime warranty of parts they fix so will gladly use them again (but hopefully wont have the opportunity haha)
This was my first time using the services of Watkins Collision Center. I highly recommend Alan and his team for their quality workmanship, excellent communications, and friendly staff. From the moment I entered Watkins Collision Center, I noticed the guest area to be clean and very welcoming. I was greeted by staff members, who immediately took control of the repair process. My advisor José, kept me informed of the complete repair journey; from ordering replacement parts, painting and assembly, all the way through to my vehicle being ready for pick up. The whole staff takes pride in their work, and made sure I had the highest level customer satisfaction. Great job to the team at Watkins Collision Center!
This was my first time using the services of Watkins Collision Center. I found them through my insurance company after a small accident required me to get some body work done. The team did an excellent job and handled the project with care and professionalism. I would definitely recommend Watkins for their quality of work, friendly staff and solutions oriented approach. A+ experience.
You dont want to have to make friends with a collision center, but if life puts you in that situation, you want to have Watkins Collision in your corner! Jose has updated us every step of the way, been very friendly and professional, and was patient with giving us estimates for work additional to our insurance claim. The quality of the work is also excellent!
Watkins collision is the best. The office is very clean and they are very professional. I would highly recommend this shop if you need one
I give everything about this company 5 stars. Alan and his wife, Leonede, are amazing. From the moment you walk in the door, you are treated like family but also professionally. I recommend Watkins to anyone! They are nice, welcoming, helpful and the auto body work they perform is professional grade. I could not be more pleased with my experience with them!
The staff was exceptionally polite, professional and courteous. The service was excellent and I was very pleased with the services rendered. I will DEFINITELY use them for future auto body work. They were recommended by Quantum Mechanics, who also provides exceptional service.
Laok took care of me, got the repairs on my car just right and the turnaround time was lightning fast. Great service, I recommend them to everyone!
Jose the best. Miss Watkins is awesome. Choose Watkins collision for all your body work
They are amazing! Communicated with me the whole time and we’re very efficient. Def would recommend!
Great folks, very professional,clean place,didnt even look like a collision centre. (CLEAN) From the moment I walked in theyre very friendly and helpful. The young lady at the front desk has the best customer service .HASSLE FREE!!!.JOB WAS COMPLETED AHEAD OF TIME .Flawless work .I found them via Google, and I highly recommend them.I choose them based on the reviews I read and the really didnt DISAPPOINT.GREAT!GREAT! service.Keep it up guys.
Jose was extremely professional and helpful with getting my car fixed! Watkins is an honest body shop that truly cares for their customers. Would highly recommend them
I had the best experience from Watkins Collision. Great customer service and very fast turnaround on my vehicle. High quality work. If you need help ask for Jose! 👍
Probably the nicest collision center I’ve ever been to. From the moment I walked in everyone was friendly, professional and the customer reception area was spotless.They even finished my ahead of schedule and the repairs were flawless.Thanks for such a great experience! Keep up the good work.
We had the best experience getting our car repaired at Watkins Collision. They went above and beyond to provide quality work and completed the work quicker than expected. The staff (especially Leonede) communicated well and provided excellent customer service! They went as far as driving back to the center twice after business hours. Once so that we could pick up the car AND again when we left our personal items in the rental car. After picking up the car we couldnt tell that it was ever damaged. The paint matched perfectly and the glass was tinted appropriately to match the other windows. If we ever need our cars worked on again we will bring them to Watkins Collision!
I needed the roof of the used car I bought painted, due to weather damage. I got three estimates, and the crew at Watkins were the most like a family business: they clearly are not just there to punch a clock but listened, asked questions, and they enjoy working together. The cost was competitive, the work was done earlier than promised, and the results were flawless: they took the extra trouble to not just read the paint code and spray, but adjust the tint to match the slight fading of the rest of the car. Highly recommended.
Very good work and communication. Very efficient with timing and given warranty on the service
From the moment Alan wrote the initial estimate to Laok providing updates every day, the customer service was great. Laoks experience helped me navigate with my insurance company. The quality of the work was great. And they delivered the car by the promised time even though it was a tight turnaround. If I ever do need body work done again, then I am definitely using Watkins Collision Center.
Laok and the team @ watkins were amazing. Everything they did exceeded my expectations. They were very helpful, pleasant and timely. Keep up the good work!!!!!
I was involved in an auto accident with damages done to my passenger side right quarter panel. At Watkins Collins Center Laok Siripanhya took great care of me and the team provided quality service to my vehicle. I am extremely satisfied with the work, the staff, and the customer service at Watkins Collins Center. I recommend Watkins Collins Center they got you.Thank you again😊
They did Excellent work on my Spark.The staff was wonderful They deserve the 5 Rating💯👌🏾🔥
Great customer service very professional honest hard working people
Watkins Collision and Jose went above and beyond to correct some cosmetic damage to our Ford F-150. Their customer service and attention to detail to make everything right was refreshing. Thank you for everything.
You never want to find yourself at a collision center, but if you need one, I highly, highly recommend Watkins Collision Center. Seriously, this place far exceeded expectations. The office is pristine, the staff are very professional and the service impeccable. They are expert at communicating. They are extraordinarily friendly and helpful. They take the stress out of a stressful situation. Thank you for your amazing service.
Jose was so professional and kind.i will recommend this place to all my family and friends.
Honestly they deserve more then 5 stars theyre able to make an unpleasant situation into a enjoyable one highly recommend
They did an amazing job with my auto repair. Laok handled the repairs on my car very well and kept me updated. They even washed and cleaned my car. Leonede is great!! Definitely should come to this place for auto repairs!
FIVE STAR REPAIRS FIVE STAR SERVICE - COULD NOT RECOMMEND LAOK AND THE REST OF THE WATKINS COLLISION CENTER TEAM MORE. I brought my car into Watkins Collision Center after a driver carrying State Farm Insurance rear-ended my car. I was somewhat nervous about the repairs because I never worked with Watkins before, and had to use State Farm to do so even though they arent my carrier.Fortunately, Laok and the rest of the Watkins team not only did a great job of repairing my car, but also did so ahead of schedule, provided frequent status updates, and navigated dealing with two insurance companies as well as managed a snafu with Enterprise (they mixed up my rental reservation with my sisters reservation for a completely different claim/accident/car). I was so pleased with their work that I came back a couple of months later to get some out of pocket body work done. Laok and the Watkins team again blew me away with the speed and quality of their substantive work, as well as their fantastic communication and customer service. I was impressed that they were able to provide a reasonable estimate and timeline for repairs on the same day I brought my car in (Monday), complete my repairs a day earlier than anticipated (Thursday), and come in under their original estimate. I could not recommend Watkins Collision Center more.
Laok and Watkins collision did a great job. I highly recommend them!
This was my first time bringing my car here and I had an amazing experience! Everyone I interacted with were so friendly and also they serviced my car very fast. I will definitely come back for any other needs I have.
Laok was extremely friendly and communicative throughout the process of getting my car repaired. The car was completed ahead of schedule, and his helpfulness made a stressful situation much better.
Amazing experience! Very friendly staff, professional, high-quality work, and just an overall great environment. Will definitely return & recommend.
My Audi A5 was involved in a collision and I took it to a shop that scammed me and left the car in worse shape than after the accident . Watkins Collision Center took the car in and was very honest with me . They knew I had experienced a lot from the past shop and they truly helped me to out with getting my car back to how it was. Repairs were very fast and now my Audi looks like the accident never happened! They are very professional and communicated with me along the process. I will definitely be recommending them for vehicle repairs to friends and family !
As soon as i walked in staff were super nice and positive. They helped me get in touch with rental company and even had my car ready 2 weeks in advance. The car looked brand knew, couldnt tell it was ever in an accident. Great people with great energy. i highly recommend.
Thumbs up to these guys!!!! They treat your car as if it’s their own child. I took my 2020 dodge rebel to these guys and I’m please to say it looks as if it just left the show room floor again. BIG THANKS to these guys.. Excellent work💪🏾💪🏾💪🏾
OMG I was very happy professional 😍 courteous staff, They are the bomb, my car looks better after the work, I walked past my car and couldnt recognize it. Lol
I hit an object in the road with my Lexus, messed up my front and whatever it was rolled under the car messing everything under it.I went to Watkins Collision Center because they were highly recommended by my insurance company. Now the customer Service was amazing!! They schedule the tow pick up from my home, worked with insurance company and myself on getting a rental car.They kept me informed and updated on the process. They handled all the paper work with my insurance company and when they were done they called me and I went to pick up my car and it looked amazinggggg!!! SUPER happy with the Service which was TOP notch, A one, I have recommend them to family and friends!! GREAT JOB!!!
I took my car to Watkins Collision Center, because I was still having problems opening and closing my trunk, after paying over three thousand dollars to another auto repair shop in Stockbridge. Alan took the trunk portion of my car apart and was able to ascertain that the original repair shop charged me for a new part but left the damaged/original part inside of my car, which is why the trunk was not closing properly. He put a narrative together for me which I handed over to an attorney so that I can sue the original shop owner. I offered to pay Watkins Collision for all of the time spent dismantling the car, taking pictures, reviewing my original invoice and writing the narrative but Alan refused to take any money from me. The next time I have any damage to my car, I will be taking it to Watkins Collision Center. First class all the way and honest service!
Staff is very friendly and the owners are always going above and beyond to help their customers. The work they do is always top notch. I will continue to take my car to Watkins Collision.
Seem to be unsure of whats going on. Tried to have work done but they forgot about me. Its ok tho. Big city, plenty of places.
I would like to thanks Mr.Alan for the fast and friendly customer service at his shop y’all did an amazing job thanks a lot
Had an amazing experience with Loak. Ten stars
Watkins Collision did an awesome job...Laok provided great services
Excellent service. Highly recommend
Watkins collision did a awesome job on my car. Laok siripanhya is one of the best advisors I ever met. This place is very professional and surrounded with good people. I recommend this place for anyone who wants great service for their vehicle.