This place is the best they did everything in they power to fix the leak that I had they was affordable and professional I wont be taking my Audi anywhere else but here definitely trustworthy did not walk away feeling ripped off.

Great service. Reasonable prices. I have found a trustworthy mechanic that I will continue to use going forward.

Wholesome and honest. Rare in this world. Will be back

With the old thoughts how will they treat my wife for bringing her car in. Well they did a phenomenal job tell her what and why and when to expect the next thing. Awesome job

Great guys. Very knowledgeable. Also work on older BMWS.

Fair, honest german car repair.

Munich West is the best mechanic in GA for European cars. They are very helpful and kind people, I trust them. Thanks for all your help, you guys!

Have taken my E46 to MW since the warranty ended nearly 20 years ago. Fantastic work and they dont go fishing (trying to sell other services).They also currently employ solid COVID19 protocols.

These guys helped me out in a big way. they are honest and do great work. they are also kind and helpful. i recommend them

Great service

Just like to give a great thumbs up to Munich West. Mike and staff were great. I had some major issues with a rodent wrecking havoc with my engine belts on my 2003 M5. Long story short they did an excellent job getting it right and it’s back running perfect. I know they spent many more hours on it then they billed me for and I appreciate that. I’m sure the dealership price would have been double or more. Thanks again Mike. I’ll be back.

I rarely write reviews, but I have to give Munich West 5 stars for great customer service and honesty!A couple weeks ago I took my car in to the dealer for a recall and they found an oil leak during the courtesy inspection. I brought it in to my regular mechanic for a second opinion - they confirmed the leak and gave me a quote that was more than $100 higher than the dealer.I started looking for a better price and found Munich West. Steve gave me an estimate over the phone which beat out both the dealer and my regular mechanic by 10-20%. When I brought my car in, they inspected it and found that the leak was barely seeping. Steve called me to recommend that he put a note in my file and monitor it the next time I come in.While they may not have billed a repair today, they gained a new regular customer!

Good automotive repair shop for Mini and BMW. A little pricey but they get it done right.

Ive been taking my BMWs to Munich West ever since it opened in 1976, because they are unfailingly honest, the pricing is always fair, and their expertise and quality of work is second to none. Theres no better European car repair shop. Id never consider taking mine anywhere else.

Weve been using Munich West for several years and are very happy with the service weve received for our 2 BMWs. On more than one occasion we were told by the dealer that repairs were needed only to have MW disagree, which has saved us hundreds of dollars or more. They are extremely knowledgeable and trustworthy and we highly recommend this business!

These guys are the best!!!! From start to finish it was a great experience... They fixed a problem with my BMW that global imports couldnt.. They didnt try to take advantage of the fact that Im a woman.. And they are super nice!! Theyre def my new go to people.. THANK YOU GENTLEMEN FOR EVERYTHING!,Oh and they also referred me to another company for an alignment since they couldnt do it.. (my car requires a certain machine) I wish I could give them more stars..

Professional, reliable, affordable. I screwed up and ran over something, Pep boys screwed me up (wont be returning there), and Ive just need general maintenance, such as oil changes & tune up. Whatever the issue, they get my car in tip top shape.

If been going to these guys for the better part of 20 years. They are hands down the best European car mechanics in the Atlanta area.They have worked on my 76 BMW, 2005 Volvo, 93 Saab and my 2014 BMW. Their prices are fair, they are true to their word and they dont jack you around. I trust no one else with my current ultimate driving machine.

I generally dont like to write reviews over things that take a long time to truly know what level of service was provided to you. Ive taken in my 2005 Saab 9-3 to them twice in 3 years for regular scheduled major service.PRICE: They are head and shoulders above the dealership on price. The quality of work is fine. My latest visit I also needed them to install a new rear quarter panel lens, of which I was only charged a fraction of an hour for labor (i supplied the part). No gimmicks.SERVICE: My first visit with them I believe did take a few days to do, but I prepared myself for that. Sometimes you just need to ask the right questions ahead of time so YOU are the customer are prepared and informed, which is what should always be required of the customer. For, the most recent visit last month, I had to go out of town so I dropped off my car for the WEEK and Steve happily arranged for a ride to the metro to get me to the airport. Great service. Free parking also! :) Some older reviews paint Steve as a terrible provider of customer service, but I found him to be a good guy, albeit a little straightforward. He did let me know up front what he would and wouldnt be able to fix on a recent inquiry. But seriously though, where else are you gonna call that has Guns N Roses Sweet Child of Mine blasting in the background? Stay awesome, Steve.

Have to give a shout-out and h/t to Munich West Auto Repair in Decatur. Last Thurs. the front air strut on my E550 blew out. The next morning as I was having it towed to Munich West it looked as though the rear strut had blown out also. Mike from M-W called and said also that the rear strut was bad and needing replacement. He also commented that the rear replacement was an all-day job and I should consider replacing both rear struts to save a future labor bill, to which I agreed, probably a $2K+ bill. Mike called this morning to say that the rear strut actually was good, it held air throughout the weekend, so they replaced and charged me for only the front strut. Probably 8 of 10 shops would have just gone and replaced all three struts. Its refreshing to see this type of honesty. In the 2 years Ive been going there, theyve always provided master-level service at very reasonable prices. Its obvious they love the cars and always treat your car as one of their own.

We had a Saab and a Volvo for a few years so we saw Steve and his team a bit more than we wouldve liked. But we always felt like we got great service, workmanship and advice. If we end up with cars they specialize in again we would absolutely be back.

They dont even deserve a star really. My girl friend took her BMW Munich-East after it was recommended and the I was very disappointing for her. they keep finding things wrong she agreed to have the repair done. The vehicle has not been running right since. I was told Steve the little fat dude was very rude and raised his voice at her when she was explaining what was going on with her vehicle. I think he has some real issues and it may be with people of color. Hes very some time-ish and a way that people that have to deal with the public should not be when people are spending thousands of dollars at there business establishment.. Mike tried his best but still the vehicle was not repair to satisfaction for the price. Took it to BMW and they stated no way they could have done that type of work from what they found. Hope this is a reality check for them and others. dont get ripped off. still have $5,000. worth of work to be done on the vehicle.

Fast, friendly, knowledgeable service and always at a fair price. Highly recommend. Steve will take care of you. Not me, Munich West Steve. Heh.

Took my SAAB there several times. They do decent work, but overcharged me one time too many. They also dont care much for people who actually know something about their cars and ask questions. Went in for a coolant flush earlier this year, they quote me around $120, which is fine. Then hours later, they say they cant get the radiator drain plug off. Instead of fixing the plug, they say they gotta drain through the radiator hose. So now it is not a flush, but just a drain and fill. AND they charged me $30 more.But the kicker was when I asked them, as an afterthought, to replace a broken screw holding down one of the ignition coils. I had broken the head off when tightening it after changing my spark plugs. I just didnt have a replacement screw or I would have done it myself. Figured it would be 5 or 10 bucks, a five minute job. Nope...$45. To remove a 2 inch screw and replace it. The last money theyll get from me.

Munich West solved a problem with our bmw. They have been honest and helpful and we will bring our car to Munich West from now on!One single repair from Munich West helped us save thousands of dollars compared to the bmw dealership around the corner.Thank you Munich West for your integrity, respect and expertise!

When the A/C went out, they found that part of the repair was covered by a recall and took my car to a dealership to do the covered work, saving me several hundred dollars. I have always had great service. We take our VW there now too.

They have been servicing my cars for the past 22 years. I currently have a BMW and they have maintained my vehicles and I have well over 200,000 miles of each car. I like them. I trust them and they do great work and I would recommend them to anyone. Thank you.

Bottom line, Ive been using Munich West for 30 years and theyve been the only people that maintain my automobile. I think they do excellent work. They are honest. You can trust them. You feel comfortable with them, and they have good pricing. So, they cant be any better in my opinion!

I drive a 2009 Passat and they always excellent care of my car.

I’ve been going to Munich west for years - first with my BMW X5 and now with my 328i. I’ve always received quick appointments, excellent service and great prices! Can’t imagine going anywhere else!

Every time I have come here I am pleased.

Mike worked on my Saab couple times and did a great job. I will recommend this shop. Great experience

I have been taking my 3 series BMW to Mike and the guys for nine years now, They have always given me great customer service and very fair prices. I would never take my BMW anywhere else, and I would recommend Munich West to all my friends and family. Keep up the good work Munich West.

Munich west is very reasonable, and are quick to help. They do what needs to be done, with no hidden surprises, such as cost going up. Theyre honest, and very decent pricing. I would go back, and I would recommend my family and friends to go there too!

I have been going to Munich West for many years, and I have to say they are the best repair shop I have ever been to. They have worked on my Volvo, and my husbands BMW and they do nothing but the best work. They are very honest people and in the mechanic world that is very hard to find. They have never charged me for something my car did not need, and have always been very friendly. I would recommend this shop to anyone with a German car.

Always extremely conscientious and frugal, knowledgeable and pleasant. I trust this place completely; theyll never steer you wrong.

Ive owned two SAABs and I have only used Munich West for all of my services. The prices are amazing considering the service received. Ive gotten quotes from different vendors and they can never beat Munich West. Fair, honest, affordable, friendly, professional, and really nice people. Im not sure what burr got into the guys tail that wrote the negative comment, but, then again what kinda name is that anyway. Disregard the negative and you will have identified a new service provider for your imported vehicle for a lifetime.

Expect the best with honesty. No worries with being misguided. Very honest...

Ive been going to Munich West since 1991. Ive had 3 previous BMWs, 1 previous Saab, and 3 current BMSs all serviced here.They keep my 28 year old 1990 BMW 535i that Ive owned now for 20 years, the 31 year old 1987 BMW 325i weve had for the past 4 years, and the recently acquired 2001 BMW 330i in perfect running condition.Their dedication and expertise is unparalleled. Always open, fair and candid, I trust them completely.

Believe you me, you will be satisfied having your car serviced here! The mechanics are friendly, honest and direct!

What you dont get is a cappuccino machine in lobby and a copy of USA Today. What you get is great service at a much much better price than the dealership up the street. No frills at about 2/3 the price.

I like munich west auto service.... they have reasonable price...

Munich West is now my primary mechanic thanks to their friendly staff, timely, and efficient service. They are fair with their service prices and I am pleased with their work on my vehicle every time. HIGHLY RECOMMENDED company!

Took my BMW in for service and these guys did a great job. I had gotten a bad oil change at a shell station and oil had leaked all over inside the hood. They fixed everything for me at a very reasonable price. While I was driving the car home, a warning light came on, and the owner himself came to my house (30 min away) to fix the problem, all without additional charge. He even called me the next day just to make sure things were all ok! These guys do great work, have great customer service, and really go the extra mile! I would highly recommend Munich West as a place to take your car. I won’t be going anywhere else in the future!

Great job on my honeys BMW. ✌🏾💯

It is tough to find a good shop in Atlanta, so I am glad I found this place. There is a reason Munich West has been doing business for 35 years and it was evident as soon as I got there. Great customer service...Issues were diagnosed quickly and they let you know various options and pricing right away.Will be back next time I need service.

Mini having the same issue, this will be the 5th time taking to Munich for repair since June..Im baffled..and so tired.

Thanks to the Munich West team for going above and beyond to keep our Saabs running in peak condition. Their resourcefulness and attention to detail are greatly appreciated.

Great job on my daughters car

I love the service I receive from Munich West. They drive me to my office and work on the car while I am working and then the car is ready to go by the time I get back. 206,000 miles and still runs like new :)

A fantastic place to go if you have a Volkswagen or BMW Mercedes

Mike and Steve have serviced my Volvo XC90 for the last 8 years and have saved me a lot of money while keeping my vehicle running like new.

Great spot for BMWs. I took my M3 in here to have a belt checked out and they replaced it and did a tune up for like $500. A dealership off 285 told me I was going to have to pay $1200+ to get everything running like new again. Why cant more mechanics be like Mike? I refuse to ever go to a big dealership again. Thanks Mike for being an honest guy. I will refer all my BMW-owning friends to yall.

Been going to Munich West for 10 years and 4 Audis. Very solid service and advice! Highly recommend

The people at Munich West take great care of my Audi. Theyre very knowledgeable, give great advice, and have even called me to see if an unusual problem my car was having had been solved.

Great service and great mechanics..

Rude, doesn’t explain the problem, but charges full. Stay away. There r other repair stores with good customer service. These guys think that customer is a liability to them. Welcome to rudeland of car servicing.

If you love your vehicle do not take it to Munich West. I gave these guys more than 10 chances. Many different jobs were performed on my BMW wagon. Nearly every single job was done very poorly and or they broke something else in the process. Attention to detail is nonexistent. On one occasion I picked my vehicle up and smelled gas/fuel. Upon lifting the hood, I found my fuel line had been tampered with. It was steadily dripping onto the engine block! The job they performed did not call for fuel line removal in any way. I am the only one that works on my wagon now. I am still finding half rate work and broken things here and there that are left overs/reminders of how little they care. Dont even get me started on the super smug attitudes that youll find at the counter and in the shop. These are real issues that I hope youll avoid. If you love your car...please take it to Quantum Mechanics. Those are the real pros. For the same cost or less.

Always a pleasure. Very helpful.

Ive had several issues since my warranty ran out on my BMW. The first one I had was when my check engine light came on, so I took it to Hank Aaron BMW knowing that dealerships love to screw you.Well bingo they came back and told me I had a cracked radiator and needed a new one and it was going to cost $2500. Well a friend told me about Munich West, a bmw repair shop in Decatur. I took my car over there and they ran some tests and guess what... There was a small leak in my radiator, but no replacement radiator was needed just a minor fix, final bill just over $200. Theres no telling how much money these guys have saved me since my warranty ran out. Im guessing well over $5000. These guys are great and very affordable. I highly recommend!

I actually have used them once before for my wifes Audi, and they actually treated her good to the point where I even have referred two other friends . But this last time for me they made me feel like I was asking to get into the VIP section of some snobbish club and they controlled the velvet rope. First off my problem. I had an 04 Passat that was sitting up for a few months because a STOP light came on saying the car was overheating so I parked the car and took awhile to get around to it. I have 3 other cars btw and rarely drive this one so it wasnt a priority when it went down. So the tag expired a few months ago and I decided against selling so I needed tohave it fixed and get it registered. I called Munich on a Fri and explained the situation and they told me to bring it in on the following Thur. I told them I needed to tow it in so I wouldnt get a ticket driving it up there plus I thought it may overheat. All good so far. I called that following Thur morning to let them know I was about to have the car towed there and they say Let me get STEVE. I explain to Steve that Im towing the car in and he asks if I had it registered. I politely try to explain I need a mechanic to fix my issue THEN I would go get it registered. Steve replies he cant work on a car with expired tags. What kind of mechanic says that!!! Then he tells me to take it to a dealer as if that was my only option. I mean this guy acted as if I was bringing him a piece of trash to restore and I intended to leave it at his shop for months. At the very least I could tow my car in and tow it away if needed. Anyhow I took it to Karma and at the end of the day the car was actually fine just a bad sensor, oil change, and some new spark plugs and I was on my way. Happy ending though is now its registered and I found a quality mechanic. Anyhow good luck using them. Just figure Id give my 2 cents because had this been my only car and Im taking Uber back and forth to work from Mon till Thur just for Thur to come and I have to hear they wont work on it then I wouldve been in a very time wasting situation. Even if that is their policy which Ive never heard from another mechanic then get on the same page and dont waste peoples time.

I recently purchased an Audi S4 and used Munich West before I bought the car to do the PPI (pre-purchase inspection). Even with no appointment, they were able to fully inspect the car by 10am the following day, and even faxed me over a copy of everything they found. All for only $150!Steve (service advisor), was great to work with. Id definitely recommend Munich West, whether for service or a PPI.

Bad customer service, I called this place about a basic oil change and they were very rude.

Im keep it short, they the best in the church!!!!!!! They got my white 2010 Audi running like horse 🐎 🐎 🐎,

Very pushy, very expensive. Skip this place and go somewhere else where your money is better spent.

Great service

Always courteous and upfront with costs.

My friend got his BMW repairs

Excellent work and customer service

Our go-to mechanic for our BMW

Awesome guys..

Very friendly people

Volkswagen specialists.