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Creekmur Car Care Center
3690 E William Street Rd, Decatur, IL 62521, United States
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Creekmur Car Care Center

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Ju
Review №1

Creekmur saved me today. Literally saved my day.I travel for work and I was 3.5 hours away from home. I called at least 5 other shops in the surrounding area. There wasnt a single opening until later next week.I had called Creekmur expected the same answer. Instead a friendly voice answered the phone and told me he had an opening for today. Quoted me that he might be able to get it done today if I arrived soon enough. I arrived and met John. Friendly, professional service. Right away I felt I could trust that he was not trying to rip me off and sell me services I didnt need. We agreed on a price for the parts and labor for front end rotors and pads as well as passenger side wheel bearing. It was about 230 in the afternoon when I arrived. I was honestly not expecting the work to be done before they closed up shop for the day. I was already making plans to find a place to stay the night to pick up my vehicle in the morning. But after some friendly conversation a few hours later, his team had pulled my vehicle around. I was thoroughly impressed with the quickness in which my vehicle was fixed on such short notice. I highly recommend Creekmur for your automotive repairs. They are a honest hard working shop. And I will make sure to schedule a visit anytime I am near by if I need a repair.Thank you John and thank you Creekmur Car Care Center crew.

Mo
Review №2

I loved this place.definayely I would recommend it to everyone.Daniel and all team are kind and friendly.

Mi
Review №3

Fixed our manifold within 3 hours, couple hundred saved here compared to other companies, would visit them again if needed.

Lo
Review №4

Very good place to get your car maintenance!Customer service is A1!

Da
Review №5

Great business, good guys! Up front and get it done!

Mi
Review №6

They are the best in town. I will trust no one else for my alignment on my vehicles.

Ru
Review №7

Ive never found a better car care place. Owner and mechanics know all makes and fix most anything at reasonable rates. Ill take my car there from now on.

Or
Review №8

REDICULOUSLY OVERPRICED!!!! Charged me(a workin man) over $400 just to change the rear brake drums! They didn’t even change the front pads!!! Then after all that, I had to bring it back!!! It wasn’t even fixed correctly!!!Couldn’t be more dissatisfied😡👎🏼

lu
Review №9

John is great to work with, very knowledgeable and truly cares about his customers. Completed the claim quickly and efficiently for his customer. Labor times are very fair.Lukas with EFG

Se
Review №10

I needed a quick rent of a uHaul due to having an open bed on my truck and some unexpected rain. It was surprisingly hard to get a hold of anyone but the guys at Creekmur not only had what I needed but great service to boot. I cant tell you about their mechanic skills but I can say, if its anything like their positive attitude and helpful demeanor, I wouldnt have any hesitation in bringing my car in.

Ka
Review №11

Had them tow my vehicle and was told it would be checked over and completed by next morning. But they would call me and let me forsure know if my suspicions about the issue were correct. Didnt hear anything called next morning and they said they hadnt looked at it yet and would have it done by end of the day. Called the evening after work and they said they had to get a bigger vehicle from somewhere else to move my vehicle into the shop so it wouldnt be done till the following evening. Their communication was terrible. I had to keep calling them for information when they said they would call me over and over. Otherwise once they actually started working on it service was great and staff was very friendly. Would recommend if they fix their communication!

Ja
Review №12

Was very professional and quick. Asked permission to do extra repair first.

ve
Review №13

Have been a loyal customer for over 30 years.

St
Review №14

Worst customer service ever, called multiple times and the gentleman I needed to speak just stepped out each time Id call.. Dannys muffler was the right choice, thanks Creekmur for helping me find that place

T
Review №15

Best mechanic experience I have had in Decatur... they really care about their customer and I do great work at a good price

dr
Review №16

Good service and fair prices.

mi
Review №17

Charged for an alignment for front and back when they could only do front. ... Said they needed shims to do the back. ... Well if your place on the side of the building in bold letters says u do alignments, you think youd b prepared for that.... I came in my suv was pulling hard to the right. Still pulls to the right just not as bad. Then i have a question about a light being on in my suv and you tell me its in the brakes. Well in bold letters on the side of your building it also says brakes. Youd think you could tell me something about it. 1 STAR is generous

Da
Review №18

Good prices they are very good at what they do fare and honest.

St
Review №19

Great staff that know what theyre doing.

Jj
Review №20

Tried everything to make sure my exhaust was afforadable as wellnas well done! Great service

Sk
Review №21

Did a real shirty job on my sons truck

Ja
Review №22

Very quick and good work very friendly and helpful.

Ja
Review №23

Bled and fixed my brakes as well as replaced a bad callaper that i had no idea was damaged. Exelent service overall!

Ge
Review №24

Great customer care...more than just service.

SI
Review №25

500 job that didnt get done correctly. Ill stick with dealer!

Mi
Review №26

John and the team do great work and care about their customers.

Ju
Review №27

I called them and never got a call back.

do
Review №28

Great service!

Sc
Review №29

Creekmur is the only mechanic in Decatur we will use!

Ch
Review №30

Good experience, will go back

st
Review №31

Great people

Ra
Review №32

Great service

Ry
Review №33

Quality place

Information
2 Photos
33 Comments
4.1 Rating
  • Address:3690 E William Street Rd, Decatur, IL 62521, United States
  • Site:http://creekmurcarcare.com/
  • Phone:+1 217-428-3345
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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