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Patrick J Delatte Agency Inc. American Family Insurance
105 1st Dr W, Decatur, IL 62521, United States
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Patrick J Delatte Agency Inc. American Family Insurance

Comments
Ch
Review №1

During to past two weeks I called Pats office for information and quotes and each time I was given a speedy and accurate price quote. My past dealings with this agency have always been pleasant and completely accurate. Even the time the home office made a mistake, it was corrected in a very quick and efficient manner. The office is located in a convenient location also.Charles Smith

Sa
Review №2

Everyones so nice and very helpful.

Au
Review №3

John Holmgren Jr.- My family has been with American Family for 25 years for Auto, Home and Life Insurance! After our first 2 agents both retired, Pat became our agent. He has seen us through the sale of 2 properties, purchasing a new house and many vehicles bought and sold. Pat has been there and helped us with every problem we have had. When our son went out on his own, Pat was his choice for auto and life insurance as well. Pat and his staff have always made time for us to stop in and always knows exactly who we are when we call. It is wonderful to have a friendly, local person like Pat watching your back!

Je
Review №4

Pat and his staff do a remarkable job of representing American Family insurance group. They are polite, well informed of consumer options and work hard to assure their customers receive the best possible outcome for their individualized insurance needs. The environment is welcoming and you feel right at home in their office. I highly recommend Pat and his staff to anyone looking to protect their best interests, they go above and beyond! If you have to have insurance, they are the people to discuss it with. You wont be disappointed!

Ta
Review №5

I had insurance with Pat for several years. I was pleased with them in every way. He and Krista were always very friendly and there when I needed them. I hope to return to them and their policies when we ca agree on a price😊

Di
Review №6

Patrick is a straight shooter, gets me my prices for the new year quickly and covers claims professionally. Plus, his staff always is helpful

Pa
Review №7

Pat and his staff has always been very pleasant to work with, great place to cover all your insurance needs

Ci
Review №8

Weve had American Family Insurance for our home & cars for over 40 years and have always been impressed by the efficiency they handle our claims with! I always recommend Pat & American Family to family & friends who are looking for a great insurance company to work with.

Ti
Review №9

We have had Pat as an agent for several years! He responds to messages quickly and gets the information/assistance you need quickly.

Sh
Review №10

Pat and his staff have always gone above and beyond to take care of us. Always professional and always makes us feel welcomed. We have several friends that are insured there and they all are extremely happy with the service they get too.

Ma
Review №11

Pat and his staff are wonderful! They are very helpful, professional, and always make you feel that you are their #1 priority. I highly recommend this agent!

Sa
Review №12

Unfortunately I experienced the worst occurrence one could have. The front desk was extremely unprofessional, within minutes I was greeted with profanity and telling me to f*** off before I could even begin to explain why I had come. Unbelievable that one would be working as an insurance agent but doesnt have the decency to hear someone out. I would not recommend coming here, no one deserves to be treated as such. Please be cautious, respect is something that should be treated with delicately, especially with customers.

Lo
Review №13

Very friendly and awesome to deal with. Have always had a great experience with them. Would highly recommend.

Sc
Review №14

Awesome Agency - Pat is extremely pleasant to deal with - would definitely recommend!!

si
Review №15

I thought they was good until they closed down the place I was faithful going to. Then I had to take a break on the insurance due to car breaking down. I kept in contact since march and I was going to start it back 3 weeks they said I could now I cant. Most horrible experience I think i have had.

Sh
Review №16

Awesome office! Very quick and helpful with any needs!

Gi
Review №17

Walked in to speak with someone and was greeted by a woman who clearly seemed disinterested in doing her job. I asked her a question and she got mad and proceeded to flat out tell me goodbye.

Ka
Review №18

Best agency in town!

Information
8 Photos
18 Comments
4.3 Rating
  • Address:105 1st Dr W, Decatur, IL 62521, United States
  • Site:https://agent.amfam.com/Patrick-Delatte/
  • Phone:+1 217-422-3200
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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