Barbie Hayes is the best insurance agent, & trusted advisor. She is professional, caring, polite, and a joy to do business with. Also Barbie and Heritage Insurance Solutions provided a much higher quality insurance protection that also provided a lot more coverage and to top it off it was for way less money than the insurance I had and less money than all the others I checked. I looked into all of them and this was and is by far the best and saves money. It’s the ideal situation, the blending of two perfect outcomes into one. We have this now for all our insurance needs, auto, home, personal liability etc…A Big THANK YOU to Barbie Hayes, Heritage Insurance Solutions and their entire team.Kevin

Terri was so wonderful! She listened and listened and listened to me. She was so gracious about all the while taking care of both our auto and homeowners insurance needs. Terri saved us $400 dollars a year with more than twice as much coverage! Thank you!

Heritage found me very affordable auto and home coverage without sales pressure. They listened to my specific needs and offered very clear options. They are very personable, and I know that they have my best interests at heart. I feel very confident that I made an excellent choice going with Heritage Insurance Solutions. They are a great team!!

Barbara was very professional and helpful throughout the whole process. Any questions we had she succinctly answered, and she only supplied us with the correct answers that were best for us. Highly recommend going with Barbara and Heritage Insurance Solutions. They will get you a competitive rate that gets you everything you need in order to have peace of mind and great value for your money spent. Thanks again, Barbara.

Barbara with Safeco has been such a dream to work with. I was with an insurance company where I could NEVER get in touch with my agent. No one would ever call me back. The first day I called this company they referred me to Barbara and she has been the most kind, helpful and informative agent Ive ever had. I switched to them the same day. Customer service is perfect here and I’m so glad I switched. It makes owning a home so much less stressful when you have good agents to work with. TOTALLY RECOMMEND x100!!!

My experience with Heritage Insurance Solutions was absolutely wonderful! Teri was a HUGE help and went above and beyond to help me find the best coverage at an affordable price for my new home and my car. They always got back with me in a very timely manner. I definitely recommend them!

Barbara Hayes provided our family a throughout consultation for choosing insurances. Professional and personalized approach. Best agent we have encountered. Highly recommended.

I just started doing business with Heritage Insurance based on a referral. Jennifer and Hannah have been super helpful and responsive. Looking forward to this new business relationship. Their insurance products were exactly what we needed for our small business and very affordable!! I highly recommend you take a look at what they have to offer.

Jennifer Ricks was really sweet and warming she took care of what I needed. She was very informal and you could tell that she loves what she is doing! Thanks Jennifer Ricks for your Help

My new insurance agent, Teri, helped me find much more coverage for less than what I was paying for my old insurance. She was friendly, honest, and very attentive!

I did a ton of research and got quotes from numerous insurance agencies. Heritage Insurance Solutions won by a landslide.They actually compare rates to find you the best deals with their partner companies. They also do this during renewals also so you know you’re getting the best rates based on your particular needs.Barbara was absolutely phenomenal to work with. I learned a lot and feel so much better about my savings and all the extra coverage I have now.I saved hundreds of dollars and am getting a lot more coverage than USAA provides. Even if you’re happy with your current insurance company, you need to check them out!

Well been with state farm for almost 2 years. They have gave me good but of run around. Even had to drop my husbands insurance to liability. I called this insurance company and got full coverage back on my husbands truck and got better coverage rates and cheaper payments.for and I like this company better so far

Barbara Hayes, at Heritage Insurance, made everything so easy. She found me a much better deal. I have added renters insurance to my car insurance and my monthly payment is still over $20 less. I would highly recommend Heritage Insurance Solutions. I believe that they are honest, dependable, and trustworthy.

Barbara is great to work with, very responsive and knowledgeable. Shes willing to go the extra mile! Got a very competitive quote, too. Give Heritage a call, youll be glad you did!

Thank you Barbara for your patience and follow up. You have come through everytime without fail. The premiums are awesome and for more coverage on home and auto insurances. We are completely satisfied!

Jennifer was extremely professional and helped me pick the right product to ensure my companies protection without over selling. She gets back with you very quick to address any concerns you might have and the staff will make sure to get you any certificates and paperwork you need as soon as you need it.

Great people to deal with. Prompt customer service. Teri did a wonderful job bundling my home and auto to save us premium $$$ on our auto with improved coverage. This is one more satisfied customer.

I was in need of insuring a lake home (my first) in a state which I have not lived and wasnt certain of the coverages I needed as the home also had a detached garage and apartment as well as a boat dock. I began my search and I dont remember exactly how fate brought me to Heritage Insurance Solutions and Teri Dyess but it was a blessing to have Teri begin this process for me in researching and determining my needs. I was so impressed with Teris knowledge and professionalism, especially when she gave me the final numbers on the coverage for my home and auto; I jokingly told her to let me sit down first and when she gave me the yearly premiums I thought surely it was a mistake; I asked her to email me everything so I could look it over expecting there to be a glitch in what she quoted me but unbelievably it was right there in the proposal! I received quotes from other companies up to 2.5 times higher than what she found for me with her knowledge in finding the best coverages and rates. I cant stress enough how I would encourage anyone in need of insurance to allow Teri the opportunity to work with you and serve you needs as well as she did for me. Her personality is charming and she can tell you where the best restaurants are in the area as well! Thank you Teri for everything!

Terri was wonderful in helping us find better insurance at a more affordable rate. Would highly recommend Terri and Heritage Insurance.

I was looking for a new insurance and I wasnt looking forward to the process. I had been with my old insurance company for many years. I was surprised at the experience with Teri Dyess at Heritage Insurance. She was very helpful and responsive. I now have new homeowners and auto policies and the process was seamless, my questions were answered fully and my husband and I felt confident in our decision to change. Thank you Teri!

I worked with Barbara to get my insurance set up and she was extremely responsive. She explained everything to me so that I clearly understood my coverage.

Teri did an excellent job researching my insurance needs. Called me back on the exact day that she promised, with comparable rates for me to choose from. I will definitely recommend Heritage Insurance to my family and friends.

Barbara helped us find coverage equivalent or greater than our existing Home and Auto providers at a much better rate. Thank you again!

Teri Dyess was very helpful and took her time going over and explaining everything to me, also went over where I might want a better policy on things . Thanks Teri look forward to your help in the future

I highly recommend Heritage Insurance Solutions for good quality insurance and at a very reasonable price. Barbara Hayes was extremely helpful in answering all my questions and finding the right insurance coverage for my family. She did a terrific job of examining all of the options and helping us bundle our home and auto insurance at a very affordable price. Equally important, she was very professional and courteous during the entire process.

Teri is incredibly helpful and knowledgable. She got back to me in a timely manner with great insurance coverage. She made this small part of my first time home buyers experience smooth and seamless!

They were very helpful and got me great service for less than I was paying previously with my other agency! I ended up bundling 2 homes and my autos and I saved a lot of money switching!

I absolutely 💕 Barbara Hayes! She’s one of the best people on this side of the universe and the greatest insurance agent of all time literately. I recommend Barbara Hayes to anyone looking for a hands-on, people oriented, honest, professional, patient, caring, empathetic, genuine God loving lady. She is not only my new insurance agent. She is now my new friend. Love her! Thank you so much for all you’ve done to help me out. Forever grateful!

Amazing!From start to finish Teri walked me through all my choices and reviewed my needs.Teri tailored the products to our needs.We have had a few different companies in the past and always felt like another number.We feel very confident going forward with this company!Rates were very competitive as well.Highly recommended!

I responded to a mail solicitation that I could save hundreds on my mortgage insurance. (Normally I threw the solicitations away). I gave it a try and ended up buying home, auto and an umbrella policies from Barbara Hayes. She shopped for the insurance carriers that ended up saving me over a $ thousand on combined policies yearly.The process was painless and easy because she did the ground work shopping for me getting me the best deal. Recommended highly, Barbara was courteous, worked late evening hours, professional, knowledgeable and no pressure at all to dealt with. She earned my business.

Teri is fantastic!! Worked with me & went back and forth with my indecisiveness!! Really was there to explain every detail to me when needed. Was very satisfied and felt so comfortable making a decision with someone who is willing to talk to me and break everything down so I understood what I was purchasing in home owners!Thank you Teri!!!

Y’all, BARBARA is who you NEED for your insurance needs. She walked me through step by step and dumbed it down to my understanding to make sure I was getting QUALITY insurance and coverage and I didn’t have to lift a finger. She is seriously so fabulous and everyone needs a Barbara!!

Heritage Insurance Solutions decreased my homeowners policy by almost 50% and my auto policy by 35% while maintaining equal coverage in some areas and increasing coverage in others. I was impressed with Barbaras responsiveness and professionalism. She promptly and clearly answered every one of the many questions I asked. My only regret is not reaching out sooner.

Hannah is Awesome! Always goes the extra step to meet your needs.

Thanks so much to Barbara Hayes for helping me with my insurance coverage. She was a pleasure to work with and so very kind. I appreciate her follow up and getting me taken care of so quickly. Also thanks to Hailee for helping with my paperwork. I will recommend this team for sure. Thanks again Barbara!

Good value and answered all my questions clearly.

Barbara is professional and represents well the service and great attention from Heritage. I recently had someone hit my car and Barbara-Hayes has been following on my case diligently... AWESOME customer service plus Im saving more $$$ now after changing my insurance with Heritage Insurance...

My experience with buying home / autoinsurance with Teri was very pleasant a dprofessional.Teri answered all my questions and provided me with quality products for my home and car.I look forward to working with Heritage again in the future.

Great service. Barbara, my agent, put extra efforts into finding the best insurance policy that would fit the variables I had for property and auto.I was impressed with Barbara’s patience and her knowledge.Heritage Insurance Solutions staff is pleasant, professional, and quick to respond. I will be referring my friends to Barbara at Heritage Insurance Solutions. Anyone who seeks to find the best coverage and costs needs to contact Barbara at Heritage, you will not be disappointed Kathleen

Teri Dyess worked with me compiling, thoroughly explaining & implementing the four (4) policies we purchased. She is very congenial, making the change process very easyI had been with the former company for over 40 years. Teri was able to get me more coverage for many dollars lessI am very pleased & recommend her & Heritage to anyone needing insurance coverage at a fair priceThank you !!

Very courteous and helpful. Im very pleased with the service I received from them, recommend them highly

I am so glad that we found Heritage! Excellent prices and stellar service! I couldn’t be more pleased!

Great service that provided me with more coverage at a better price.

Teri was awesome to work with and answered any questions that I had thoroughly and with a quick response. Really made the process smooth and easy.

My agent Jennifer Ricks is very professional and very knowledgeable. She cares about her clients needs. I felt she had our best interests in mind. I would recommend Heritage Insurance Solutions to my family and friends without hesitation!

This is this best Insurance company in Decatur, in my opinion. Terri was Professional, nice and she worked very hard to get me best price for my budget. Try her for a quote, dont think you will be disappointed. Thank you Heritage for everything!

Teri was fantastic to work with. She was able to save me around $200 a month on insurance. And that’s with adding a renters insurance policy along with my auto policy. She was also able to secure an auto policy on my classic mustang. If you need a good agent that’s on your side, Give them a call. You won’t be disappointed!

The people at Heritage Insurance are wonderful. Staff professional, but down to earth as well. That balance is hard to find these days. Barbara was quick to get back to me with quotes and then more quotes. I cannot vouch yet for quality as I have not used the insurance yet, but if the quality is as good as the people then thats another star.

Jennifer new what she was talking about and answered the question we had. Most of all she was own time and was willing to go over everything with us.

Awesome insurance Company ! Teri was great to work with.saved me a lot of money with better coverage !!!!! Moved all seven of my policy’s to them ! Now I only make one call for any problems or Questions 😎

Teri, and the Heritage team, worked hard and fast to get us quotes that provided the best coverage for less. Ultimately she saved us $1500 a year between homeowners and car insurance and she made the transition super easy.

The best service I have received with an Insurance Company! Highly recommended.

Teri was extremely helpful and responsive in helping us find the best deal for all of our insurance needs. She listened to our needs and concerns, and then found the best options for us. I have already recommended Heritage to some friends and family, and I would highly recommend giving them a call to see how they can save you money too!

Barbara Hayes quoted me with rates that were much better for my family and situation than what I had with my previous carrier. She made the transition for us easy and effortless. We are extremely happy with our coverage and the customer service we receive on a regular basis. Barbara and her team are professional and courteous. Not only is Barbara our agent but she is a person whom understands the needs of our family and yours.

Barbara put her time and effort in getting me the best possible deal for my insurance needs, good affordable coverage is important to me.

Heritage Insurance has been the absolute best agency I’ve ever used. Brad was the initial reason I decided to have the company quote all my insurance needs but customer service was the reason I decided to make Heritage my new insurance provider. Not only did they save me hundreds of dollars but they weren’t pushy when trying to win my business. They were super patient with me as I requested multiple quotes on multiple policies. Teri has worked with me for weeks getting all my personal insurance needs taken care of, she often offered after hour calls due to my unavailability during office hours. She’s guided me to ensure I’m covered properly in the event of an accident and took the time to explain all my options. I’m now currently working with Jennifer for all my commercial needs and James for life insurance. They both have shown the same dedication and patience as Teri. They have earned my business and I’m happy to say I’ll never have to shop another insurance company.

Jennifer did exactly what she said she was going to do I recommend this agent if you need gen liability or w.c. she is great

The very best professional team you could ask for. They work hard to find you the best rates. And delivered better coverage than I had before.

Thanks to Barbi for her help and attention to detail in finding me the best coverage for my home and auto insurance. Barbi has helped me and my wife in the past and continues to be my, go to person, for protection of my hard earned valuables.Thanks BarbiRobin and Jerry

Wonderful people, wonderful service.. absolutely a pleasure!

Jennifer Ricks was so teriffic to work with! From start to finish she replied in a timely manner, and informed us of policys that we needed and didnt have. Heritage Insurance and Jennifer are wonderful to work with. -Playtime Playground Equipment

Worked closely with me to match my coverage to my needs

Miss Teri is awesome! She took the time to help me in many ways . Thank you so much again for you help.

I highly recommend Teri Partridge Dyess for any of your insurance needs. She is knowledgeable and very efficient in handling your insurance needs. She saved me/us over $700 over a year for my auto insurance, and a very low cost on our Homeowners. I will be spreading the word to others about Heritage Insurance Solutions and to be sure and ask for Teri!!

Barbara made the process of switching my home & auto insurance seamlessly easy. Not only did she save me a lot of money but she was also a pleasure to work with.

Very pleased with Barbara! She saved me $300 on my home owners policy. Also, a better auto policy for less money!

Teri was very helpful and friendly. Very good experience!

Barbra very helpful. Didnt waste no time taking care of my situation.

Mrs Barbara is the most hard working caring woman you’ll ever get the chance to work with. No doubt you’ll have the best quality and timely service and know that your agent truly cares about what’s best for you and will work hard to get you just that. Trust her with your life, I do.

Barbara was a pleasure to work with. She helped me get what I need for what I could afford and I even ended up saving money in the process! I recommend if you are looking to purchase insurance or needing a quote to compare what you have to give them a call!

Barbara was very helpful and answered all or our questions in a way we understood. Loved working with her.

Jennifer Ricks and Heritage is doing a great job for us. They take care of things quickly and efficiently and they saved us a lot of money over our previous insurance agent.

Very much to the point got a great deal better than other insurance. Nice to work with very polite. Very good experience

Barbara Hayes is a super woman. She knows what she is doing. Trust her.

What wonderful customer service, and all the money they saved me was such a surprise. I am highly likely to share this company with my family and friends.

Heritage was recommended to me by a friend, have been working with them for a while and couldn’t be any more pleased. They seem to take a real personal interest in their customers, need to call them if you’re in the market for insurance.Jim Woods

Hannah was great to work with and provided excellent service!

Ms. Barbara and Ms. Jennifer were both outstanding in customer service. From reaching out, to staying on top of things, to making sure quotes were in on time!! I would recommend Heritage Ins Solutions for all of your Ins needs! Thx ladies 😊

I spoke with jennifer ricks and i really was about to go bald trying to figure out my insurance quandary . She took over and had me going in like 10 minutes ....... i was absolutely thrilled with her great service . Honestly i have never met her nor spoke with her before that day and she was probably the best person Ive ever dealt with over the phone .

The best experience I have ever had with insurance. Barbara Hays was knowledgeable, professional, and made buying insurance easy

Met With Barbara about 6 months ago. At that time she could not help me, however, she kept my info. She contacted me and could help me. She is very nice and helpful. I have dealt with others there-computer problems, and they were nice and helpful too.

Heritage Insurance handled all of my insurance needs and found me great coverage for an affordable price. I highly recommend Barbara Hayes and Heritage for your insurance needs.

Teri did an amazing job answering all of our questions quickly and accurately. She was great to work with.

Mrs. Jennifer was AMAZING and very helpful from start to finish!

Barbara Hayes helped me everything was so fast and she was so sweet!

Jennifer was helpful and efficient. She answered every question we had and saved our company a ton. Thank you

Jennifer was great to work with. Got me some great rates.

Had a great experience getting insurance from Jennifer and now I covered properly!! Thanks again

Barbie was extremely responsive and helpful - I forward to working with her for our insurance needs.

Barbara was very helpful and responsive. I will definitely be recommending to family and friends.

Everyone was professional yet personal while providing the best value for my insurance needs.

Friendly people. Terri definitely knows what she’s doing

Very good experience. Saved $500.

Excellent customer service. Very professional and patient with those of us that not the sharpest. Thank you Barbie

Jennifer was very knowledgeable and professional, I definitely recommend her

We love the personal relationship we have with staff it feels like family and how they answer all of our questions and concerns and how they go above and beyond to take care of our needs!!! 😍😍😍

First class service. Jennifer is phenomenal!!

Great people to work with on your insurance needs.

Great staff, very helpful. If you are looking for a partner for any insurance needs, give this team a chance.

I loved the marketing girl!!!!