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Rob Enfinger Allstate Insurance
115 New St Ste D, Decatur, GA 30030, United States
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Rob Enfinger Allstate Insurance

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Eb
Review №1

I love my agency that I work with. Everyone in this office is always so pleasant and keeps me in the know. They get things done quickly!And Mr. Enfinger does a Referral Tuesday where he sends out an email list highlighting local businesses that he personally knows and would recommend for anything. I dont know any other agency that does that.They truly make me feel like they care about their customers! So glad I chose to go with this agency. Would recommend them to everyone!

Be
Review №2

I dont need to contnact the company for things at this point, and had not in the past. I will say Rob really helped when I got my home insurance because the company I was going with did not respond in a timely manner and Rob did what he had to within less than a day (or some other really short time). But on a day by day basis - this to me is just something there in the background. It is there and if I need, I can call.

Ju
Review №3

I was referred to Rob by a co-worker after State Farm quoted me about 30% more than Rob. I switched all of my accounts over and haven’t looked back since. His team is very responsive when I’m needing to prove updated policies and they politely recommend other policies that I would benefit from. I highly recommend Rob and his team to take care all of your insurance coverage needs.

Je
Review №4

Rob is the best! So knowledgeable, quick to respond, helpful and genuinely cares about his clients. His prices are competitive but in addition to that, we went with him because of how personable he is and giving with his time. Over the years Ive had many questions and hes always so thorough and detailed in his responses. Highly recommend him!

To
Review №5

Outstanding personal and responsive attention to our needs and request. Top notch. Well done.

Mo
Review №6

Five stars for Rob and the crew at his office! We switched to Rob/Allstate from a competing agency several years ago and havent looked back. Not only did he offer a more competitive rate, he is very accessible and quick to respond. I wholeheartedly recommend Rob and this office in particular.

Am
Review №7

Recently had a water pipe break in our home. Allstate was a dream to work with through a mess of a situation. Our agent (Rob Enfinger) was always available, had answers to all our questions and good advice. The claims representative was easy to work with and we got every penny we needed/asked for with no hassle. We got an initial payment the day after the pipe break to help get us started with damage control/repairs. The rest of the money was in our account before the contractor sent the final bill. We could not be more pleased with this service.Allstate is the best!Plus (even before the pipe break) Robs service is always phenomenal. Hes easy to reach, knowledgeable, polite, and professional.

Bi
Review №8

The BEST insurance agent Ive ever dealt with. Very responsive, professional and trustworthy!

Je
Review №9

Rob and his team are very knowledgeable and highly professional. Rob takes the time to evaluate coverage needs and desires, not just price. He also takes the time to explain various options and recommendations. They have always been very responsive and available, even on short or no notice. Great agency.

As
Review №10

Rob and his team were very caring, prompt and easy to work with. They helped me through the entire process effortlessly. Special props to Whitney McKee who has been available all the time with her support and care. Thank you very much!

Ke
Review №11

Searching around for car insurance can be a stressful situation, hearing quotes when you are adding a teen driver to your policy can send you into a cardiac shock. I am so impressed with how Whitney answered all of my questions, walked me through all the possible options and kept me in a positive space due to her upbeat personality and professional knowledge. Thank you so much for your assistance, you are definitely an asset to Allstate insurance, customer service at its best. Thank you!

Ju
Review №12

Rob and his team are responsive and personable. They are quick to offer ideas and recommendations that improve our premiums and support our needs. I am thankful to have a local, human team to care for my family.

Ca
Review №13

The loveliest people! Everyone has always been so kind and responsive to me. I only have a small renter’s policy but they treat me like I have a massive home owner’s policy. Cannot recommend them enough!

Na
Review №14

Rob and his team are amazing. They give my clients top level service and the response time is fantastic. All of my clients that use Rob for their home and auto insurance are extremely happy with the service, the cost and the professionalism. Best insurance agent I know!! So fast and responsive!!!

Ch
Review №15

The Rob Enfinger Agency is absolutely amazing. At a time where my anger took over my emotions due to another driver totaling my vehicle. I called Rob and he was very professional and calmed me down. He walked me through the accident process and did not miss a beat. I am very thankful for finding this agency and will be a customer for years to come.

Dr
Review №16

Phenomenal customer service, reasonable rates, and knowledgeable staff. Whitney was a rock star and I’d never go to anyone else again for my insurance. I cannot recommend this place enough!

Se
Review №17

Rob has helped us with our insurance needs for years. He and his team are responsive, thorough and honest. He does what he says when he says hes going to do it. Additionally, he stays on top of trends and makes us aware of ways we can save money. Rob Enfinger is our go-to guy for all of our insurance needs and Id highly recommend him to others.

Jo
Review №18

Rob Enfinger is great! Always available to help.

Ai
Review №19

Great people who went above and beyond to help service my insurance needs. highly recommend!

Da
Review №20

I was referred to Rob by a friend while looking to update an insurance policy for a family member. Rob put me in touch with an agent by the name of Whitney McKee and WOW is all I have to say.Whitney was super responsive to calls and emails, professional, she listened, answered ALL my questions and in the end, she saved our family almost $500 a year! I cannot speak highly enough of my experience getting this coverage.Thanks Rob and THANK YOU Whitney for making this the most painless insurance shopping experience Ive ever had.

Mi
Review №21

Rob with Allstate has been very reliable and responsive. What more can you ask for! Keep up the good work.

Pa
Review №22

Rob and his team at Allstate take care of my home, auto and umbrella liability insurance. They are knowledgeable, responsive and professional with very competitive rates. Highly recommend.

La
Review №23

Rob and his staff (shoutout to Whitney) add the little things in communication to make you feel less like a transaction and more like a neighbor.

Al
Review №24

Had some missteps with a prior agent rep who moved on, Rob and his team immediately jumped in and helped solve my issue. Communication has been great! Highly recommend!

El
Review №25

So responsive and gave me the best quote. Professional and kind. Great team.

Br
Review №26

When I asked Rob to assist with insurance coverage for a newly purchased home, he was very prompt, attentive and easy to work with. And it also helps that Allstate is a very fairly priced carrier.

Ju
Review №27

Robs services are great. He is constantly finding ways to save on my insurance.

Al
Review №28

Whitney is our go to agent! She handles everything quickly and efficiently. She has assisted us when processing claims, adding new homes to our rental portfolio and taking care of our primary residence. Could not ask for better service.

Ca
Review №29

This agency is doing all things well. No complaints!

Sh
Review №30

Rob Enfinger and his Allstate team are quick to respond to questions or concerns. We are happy with his service.

Ge
Review №31

The Rob Enfinger Allstate agency is the BEST, bar none . Theyre attentive and try everyway possible to satisfy their clients . Im a realtor with 50 years in the business and Ive dealt with all of them at one time or another . I m not being paid for this endorsement either . Their prices are extremly good but far exceeded by their service !!

Pa
Review №32

Rob Enfinger always helps us find just what we need and responds quickly with needed information regarding options and rates. He is the best!

Ma
Review №33

I cant say enough good things about Rob. He is a top quality agent, and I would highly recommend him.

pe
Review №34

Rob Enfinger is very informative & responsive. He is always willing to help. Would highly recommend!!!

Ke
Review №35

Whitney really helped make things easy at a time when not a lot of people were and I really appreciate that.

Br
Review №36

Rob & team are solid! I’ve always had great interactions with them and they are very helpful to make sure that I have exactly what I need for the best price.

Ke
Review №37

Rob and his staff get right back to me with any and every question. We feel very safe and secure insuring our property with Allstate.

Da
Review №38

Rob treats customers like people, rather than a source of income; he is incredibly responsive, in terms of time to respond and the care and effort he puts in to managing our policies. I wouldnt have any other agent!

ye
Review №39

We have had a very bad experience with this agent from day one. You have to remember that these agents are sales men first. They take care of themselves. If you have worked hard for your investments do not trust them with Allstate or with Rob Enfinger because in the end ....you will lose and he will reap the benefits of low payouts. Buyer Beware!

Da
Review №40

Fantastic customer service and patient with confused, older clients.

Ma
Review №41

I have been with company for over 30 years and would not change

An
Review №42

Rob and his team have been very easy to work with and have saved me considerably on my insurance needs. i highly recommend them!

sd
Review №43

Great customer service! especially Rob!

Ly
Review №44

Allstate is very prompt to answer concernswith issues regarding my acct.

pe
Review №45

Rob Efinger assigned a A.C.V. on our rental house.Given the option of course we would have chosen replacement value coverage. We are not ones to gamble with our investments. After a fire we have lost at least 200k on our property.Sounds like Rob is trying to say that since house was built in 1953 it was assigned an A.C.V. in underwriting. Should not have trusted Allstate or Rob Efinger with what we had hoped would be our retirement. Now I know that Allstate is one of the worst rated ins.companies and that you cannot trust a person that works for a company with such a poor reputation.

Jo
Review №46

Rob is an incredible agent. My wife has been a long time customer of his and she referred me to him. I am a relatively new customer and I simply couldnt be happier with the quality of service we get from Rob. Hes honest, reliable, responsive, friendly, and an all around good guy. Im no big fan of insurance, generally speaking, but Rob makes it all so much more bearable. I highly recommend him to anyone looking for insurance.

Al
Review №47

Great rates and professional service!

Ch
Review №48

He is an awesome insurance agent!

Ca
Review №49

The customer service was personalized and great pains were taken to explain the different options available to me and the pros and cons of each one!

Aj
Review №50

Rob is very responsive and great person to know !

Te
Review №51

Responsive to my questions and professional in their service.

Ab
Review №52

Rob and his team have amazing customer service. We have all of our properties and vehicles under them, and we continue to be impressed. We have had really bad experiences in the past with other agencies, but not here! Rob even helped us get a policy on a new car during the whole hurricane event a couple years ago. Would highly recommend this group!

Ka
Review №53

Rob is very attentive and always helpful!!!

Sh
Review №54

Everyone is wonderful

Wa
Review №55

Weve been long-time customers of Allstate, and have generally had good agents -- one of whom (our first in Atlanta) was admirable and the best ever. That said, I want to say that Rob has and continues to provide the excellent service we experienced with our first Atlanta area agent. Rob clearly cares about his clients, and is ready to go the extra mile to provide top notch service!

Su
Review №56

Rob and his colleagues are very responsive and informative. I feel no pressure to from any of them and they were available to answer all my questions. I would highly recommend them!

Bo
Review №57

I found that car insurance in Georgia is much more expensive than in Pennsylvania, from where we moved. But Rob Enfinger really works to find every possible savings. A good man who knows his stuff and a very thorough Agent. We are glad he was recommended to us. Try him!

To
Review №58

After I paid in full for a six-months coverage, this office has cancelled my policy and will not communicate with me about why this has happened. Horrible service, not recommended.UPDATE: has finally contacted me, offered a poor apology with no explanation. They claim that they will restart my policy. Still not recommended.UPDATE 2: has reinstated my policy (with less than 36 hours until the cancellation horizon). Now providing adequate customer service. Still not recommended.

J
Review №59

So helpful and quick to respond to any emails or calls! Great agent

Ro
Review №60

AWESOME

Information
12 Photos
60 Comments
4.5 Rating
  • Address:115 New St Ste D, Decatur, GA 30030, United States
  • Site:https://agents.allstate.com/rob-enfinger-decatur-ga.html?utm_source=GMB&utm_medium=Website
  • Phone:+1 404-537-1343
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–6pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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