Probably the worst experience Ive ever had going to a mechanic. I went there for a transmission rebuild in January of 2020 and it took three and a half weeks to rebuild the transmission. I called shop for a couple of days and was ignored so I went down there and found out my vehicle was crashed. The owner or manger ignored me and I had to find out by going there. The front tire also was damage due the bumper being pushed in and the tire grinding against the bumper. The truck was fixed to an extent. The tire was never replaced and the bumper was put on wrong. Their is still a dent in my front fender. After the car was fixed my transmission failed within a month. I inspected under the truck to see if the torque converter was changed and that was never changed. On a 1994 Ford Bronco you can drain the torque converter through the belle housing and I noticed the same torque converter was still in. The shop took my truck back in and rebuilt the transmission once again. I had to wait another three weeks and little if any priority was taken to get my vehicle up and running again. The transmission is leaking fluid around the belle housing. I would never recommend this business to anyone. If Im responded to Im eager to see this businesses response. Again the tire was never replaced and little effort was made to fix the dent in the fender. Also the headlight was damaged along with the headlight bezel. Lastly No policed report was made when they crashed the truck. I have never written a review for any business but I needed to share this. Again minus the car being damaged to the transmission failed within a month. I also was charged way too much money Im embarrassed to even write the amount. I honestly think most of the five star reviews on here are false and if you’re thinking about having work done here look at the one star reviews. Theirs several of them. I do believe its comical that the shop is called A-1 quality. Believe me their is nothing that is quality about this business.
Chuck took care of my Silver 300C. Called me daily with updates and installed a transmission. I had no issues and a fast turnaround. It definitely saved me in need.
Worst experience I have ever had with an auto repair. Do not take your car here. He says he cant get mechanics . Ofcourse I didnt find this out until the first deadline was missed. A 2nd deadline missed. Had my van well over a month. Didnt fix everything that was promised. Tried to put it back on me. Also when someone is constantly telling you how great they did you, beware. This guys skill is talking you out of your money
I will definitely, return with any car problems, they worked with me and got me back on the road and have excellent customer service, this is the place to go for car repair!
Thank You so much these guys are very professional & was done with my car earlier than expected. My car is back running perfect thanks to these guys.
Repaired my transmission for the fraction of the price the other shops wanted to charge me
Good work but if you want you vehicle back in a nice timely fashion choose somewhere took them almost a month to rebuild my transmission
I had my transmission rebuilt and I’m really pleased with the service and very affordable mike was very sweet my Buick drive like a new vehicle they towed my car Friday and got it back Tuesday thank you so much A1 quality
Called talked to somebody they said theyd have someone else call me back and never did guess they dont like business so I went elsewhere
I had the pleasure of working at A-1 Quality Transmissions with Mike and with his Uncle Mike fine men honest good character and integrity the crew is ineligible down to earth anyone who needs honest repairs done I assure you this is the place
DO NOT BRING YOUR CAR HERE!!!! SCAM!! SCAM!!! HORRIBLE SERVICE AND WILL HAVE FOR CAR IN WORSE CONDITION THAN HOW YOU BROUGHT IT. THIS PLACE NEEDS TO BE SHUT DOWN! THEY ARE NOT EVEN CREDITED BY THE BBC.
Polite staff bring your patience they will fix your transmission excellent remember a transmission has a lot of moving parts so once again bring your patient
This shop guy charge me 36 hundred dollars for transmission and they broke transfercase passenger side excel they spent 3 months to my car ofter that I spent 11 thousand dollars for fix everything i am thinking to take cuort
Excellent service 👍 thorough mechanic 👍 done in timely fashion 👍
Good skills and good treatment to customers
I only needed Transmission fluid checked and Very Nice Mechanic checked it and everything was fine 😊 Appreciate the good needed service.
Went to have A/C fixed in 07 Ford Expedition A1 put new compressor on it. It worked for like a week. Took it back to A1 they had it for a week couldn’t find the problem! I picked it up and took to the ford dealer they found the problem to be broken clips on the new compressor plug. Won’t stay connected. So who put the new compressor on? I called A1 Quality to let them know! thinking they might reimburse me. But instead he mocked the situation. Very unprofessional. Take those notes 07/13/2020
Great place to give your business JR is the absolute best went in for brakes they were done quickly and correctly and all for an affordable price! Will definitely be going back to give them more of my business and recommending to my friends and family!
Quick and efficient work done at an amazing price! Staff is personable and really take an interest in your car and your safety while driving it.
I came in April 29th with my HHR vehicle after my undergarment (covering underneath car) came down after hitting a pothole. I asked a Manager by the name of Alan if they could help get the piece that was hanging off of my car. He then proceeded to get 2 of his best employees to fix & cut unnecessary garment off with no hesitation or payment necessary. They were very friendly, & available especially with the tension going around with our unfortunate pandemic. I will go back for any of my car needs & I will refer my friends. Thanks Guys!!
Be patient with them your car will get fixed it may take a few days but the job will get done. They really have helped me out alot since the pandemic especially Mike and today Joe.
Al is an awesome guy he had me in and out in acfew days and my truck is fixed...would def use them again
New to the Detroit area and after reading the reviews I decided to give this place a try and I do not regret it one bit! Manny, the manager I believe, is an awesome guy, I won’t be going anywhere else! Highly recommend. 😇
Going to a transmission shop is like going to the dentist, youd rather not but if you have to go to a good one! A1 is a very good. They gave me an honest assesment If my car was worth fixing, then gave me two options a used or rebuild. I decided to go with a rebuild and could not be happier. They made my transmission like new and corrected a small issue after a couple days driving showing me they stand behind their work. If you want a fancy office and want to pay too much look else where, look to A1 for a fairly priced job done right.
I am a returning customer and have had different vehicles serviced here. I take comfort in knowing A-1 Quality can handle a wide range of repairs. The staff is courteous and helpful. When a vehicle is in need of repair it isnt the happiest moment. However A-1 Quality helps to assure you that they will have your vehicle fixed in no time.
Stayed open 30 mins late just for me to get my bulb above my License plate! They’re very considerate!!! It even said they closed at 7 but they really close at 6! Very grateful
They made sure issue was dealt with and were available to correct. They are fair about follow up.
Great service at A-1 Quality Transmissions! I dont even live in the area and have a transmission shop right next to my house. But I will always come here. Thanks for all your help:)
JR hands down best mechanic in the city! Highly recommend!! 👌🏾! #SS
This shop is amazing. Quick, helpful, honest and offered different options to accommodate us. J.R. and everyone did an amazing job. Would highly recommend this shop to any one.
They treat customers rite they made me feel at ease i highly recommend
I’ve been going to these guys for 3+ years and they are the best. i love all of them
It’s nice too know that honest mechanics still exist thank you too everybody at A1 for the great work my car is running great
Great service and very professional. I am very pleased with their work. I highly recommend them.
Very knowledgeable crew . Manny had my trucks trans done in 3 days now my truck runs like a brand new truck
Been here 3 times for my transmission that they never fixed correctly. The car broke down 300 miles away and they wont pay to get it repaired at the break down location. They insist I tow it 300 Miles to try to fix it for the 4th time. They usually had my car tied up for a week or more at a time. I lost 2 driving jobs with their faulty repairs, could not make money without my vehicle and eventually lost my house because I had no transportation to get to work. I lost $2400 in repair cost to A1 and my car is still not working 4 months after the first visit to these rip off artists. Mike the guy responsible for the repairs dodges my calls and gets loud on the phone when I do reach him after several attempts. I would not send anyone here unless you want to lose a friend, because they are the terrible. Go somewhere else!!!
Stopped By On A Whim And Was Provided A Thorough Analysis And Diagnosis By the A1 Transmission Team.Instead of The Previous, More Expensive, INCORRECT Diagnosis; A1 Transmission pointed to a Bad Passenger Side Hub Bearing - Something I Suggested To The Previously Utilized Shop, Who Was Insistent About The Fly Wheel Being The Root Of The Problem ... A More Expensive Repair.I Appreciate The Honesty and Professionalism Afforded Me By A1 Transmission Staff and Management and Will Check With Them From Here On Regarding Repairs.
Went here after reading all the great reviews and felt compelled to write my own! I have an older vehicle and always went to the same place that I felt ripped me off, but everyone at A1 was extremely friendly and you cant beat the prices. I would refer all friends and family here!
Customer service was fantastic they did my transmission and the service was great
New management, just not the same. Im a returning customer of two prior transmission jobs that were great(under old owner/management). However my expectations were missed by a large margin. I wont be returning.
One stop shop with honest people!
Mike is the Man!!! In fact, these folks are just all around stellar individuals. Took my 96 E150 conversion van in due to what I thought was a problem with my torque converter and -due to their VERY resonable tare-down costs- found out that most of the clutches in my transmission were burned out as well as several other things. Long story short, they rebuilt my entire trans in just two days for a price that simply cant be beat by any shop within a 50 mile radius! I now feel safe to travel cross-country with it again! Should I have any transmission problems with any other vehicle, this is the place I am taking it!
Great service and very prompt. Super friendly!
Very professional, great price. They do it all. I would go back to them for everything. I have used them multiple times
Mike is the best around!! If you want quality work at a great price then this is the place to go!!
Had my transmission rebuilt the staff were helpful professional and the work was done in a timely manner
My experience with A-1 Quality has been GREAT. They make you feel comfortable with leaving your vehicle in their hands. I will be returning for my future vehicle needs.
Great warranty on rebuilt transmissions and fair prices
Best job done on my transmission & front differential on my 2003 Yukon Denali! Its been over 100miles since theyve fixed it and my SUV is still running great!
Great service! Very professional, friendly, and efficient. Highly recommended and will definitely be back for future sevices
Convenient and good customer service.
Good fast QUALITY work... Honest and reliable... Thanks Mike and crew!
Trust worthy people. They dont beat around the bush either. Mike is my man!
Good price for great work I had my rear-end replaced on my dodge ram and now there working on my trail blazer
Good service fair pricing.
GOOD PEOPLE THAT DO GREAT WORK!😘
Very friendly and helpful staff who are willing to take the time to explain the issues with your transmission and even show you the exact problems so you have confidence in their decision. Highly recommended.
Chuck did me right got me back on the road and they have great people working 4 him good experience!!!! Will be back for a rebuild soon thanks again for the nice work!!!!
Great service. Great staff and great price
Went in with a problem with my transmission from previous work and the new manager took really good care of me I can honestly say I left with a smile I couldnt thank him enough
Great service and quality people
Mike is a honest person in a setraight up. Guy
HORRIBLE Set me up for a catastrophe and 1800.00 for a garbage repair that lasted less then 30 days. Took vehicle back and blamed me for the issues that came back and failure of there repair they did 1st rims DISSATISFIED
So far so good
They left the bolts loose on my transmission and gave me a hard time about fixing it.
Soon as I walked in I was taken care of right away No wait
Honest and very informative walked me through and showed me my transmission and explained to me what caused the problem and physically showed me the parts that went bad I will recommend these guys to everybody
Great service good quality work
Great service and honest assessment of my problem. If the time comes, Ill be back!
Thank you Chuck and Amy for all your work and communication
Friendly staff and they go the extra mile.
Expensive but good service and they have payment plan too
Great company
Great service
Nice people
Excellent Service
Chuck is honest and fair
Chuck is great!