It’s a Sunday morning, so I checked the website it says they open at 7am perfect, I arrive at 640 am . I wanted to get there in time be get in and out ! Well it is now almost 9 am and I am still. They website said they open at 7 am but when you get here they tell you don’t open til a technician gets here . I asked the manager why they don’t update their website hours or even post a sign on the glass on the door with their hours. Very poor experience and excuses from the people all I needed was an oils change and a new tire mounted that I purchased online from their website. Had I know it would be taking this long I would have went elsewhere!!! I never even got an I am sorry from the manager . Walmart store opens at 6 so I even called before I drove over here just for them not to even answer the call
What is up with all the trash. All the trash containers outside are full to the brim and blowing out into the parking lot.☹
Needs to answer phone more quickly
They took good care of me when a different Walmart Auto Center could not. The employees were very nice and accommodating. I will bring my vehicle here from now on.
Sloooooow! Couldn’t change oil in two cars in front of me in an hour. I’m sitting in waiting room and moving faster than any employees around here. I will not be back.
The manager, Kendall, is VERY rude, and so are most of the other employees!! Rasaunn is the only one that tried to make our situation better. I commend him for smiling while he has to work with so many negative and rude people.We will NEVER do business at the service center again!
The service manager, Raeshaun (sp?), really went the extra mile to ensure my vehicle was taken care of quickly. Service was courteous and Raeshawn was very knowledgeable. I recommend this Service Center to all my family and friends.
Terrible. Took my jeep in for a simple blinker light (which they couldnt find). Employees yelling at eachother, Randy in particular was rude, disrespectful and down right mean. I will not be returning, and do not recommend the Walmart Autocenter.
Got a new tire put on my vehicle and a short time later the tire went flat, when I brought this to the attention of the service center they made every excuse in the book to not replace the tire. The manager of the department was rude and lacking in any tire knowledge what so ever. The wait time is well over 3hrs at any given moment and the only reason to go there is price, but it is not worth it in the long run. I will NEVER go to there service center again. They do not stand behind there product or there service.
Good price. Usually a pretty good experience. My go-to place for tires.
Because of the corporate control over Walmart, the mechanics were unable to do the job they told me they would be capable of doing. I will never return to a Walmart Tire and Auto location because of their lack of customer service and desire to get your vehicle back on the road.
Poor customer service and lack of mechanical knowledge. I went to this autocare center after getting a flat. AAA came and easily put on the donut. We went to the walmart to buy a new tire and were informed we needee 4 tires because the vehicle is 4 wheel drive. This is a real thing so we gave them a go ahead to change all 4 tires. After about an hour Walmart called to inform us they could not remove the locking lug nuts. Andrea, the mechanic, was baffled by the crack in the key and asked us, the customers, for advice. Although she was in a automotive shop with 7 other able mechanics she asked us for advice. So we gave it to her. Either apply enough horizonal force so the key doesnt slip, as AAA had done, or force a large socket over the nut. She went back to the car and we went back to waiting. 2 hours later we went to check on the progress. The car had been left unlocked in the parking lot. They had given up and neglected to inform us. The lug nut key was significantly damaged further. Firestone was able to change all the tires with no issues for cheaper.
Came in 3 weeks ago. got two new tires put on. took 2 hours. yesterday i noticed a tire went low. found a bead leak. brought in today get the bead resealed. shoudve take 10 minutes to break it down clean the bead reseal and out back on. iv now been here for an hour and a half and its still not done. i understand they get busy. but theyre organization is absolutely terrible.
Been here 10 minutes. 5 mechanics standing around 1 car. Not even a greet.
Best service an auto care center has to offer. Great work by technicians. They are very helpful with great prices.I not only get my work done here but I also work here. If you need work done im in mon tues thurs fri sat. Come see me for tires and other work in limitations of course we are not a full service shop. So no brakes alighnments or any major repairs. Come see us for a great deal on oil change prices.
They are slow and the workers are rude at times. Anticipate longer wait and plan on doing lots of shopping while waiting.
They patched my tire in a way that completely ruined it, then then stripped my wheel lock key. When I brought the car back (with a newly-ordered replacement wheel lock key) they stripped/ruined the second key. Do not let these people touch your vehicle. If you need your tire patched, take it across the street to Discount Tire, and they will do it for free.
For starters stop lifting cars and trucks by the pinch welds . They are designed for emergency use only ! Example you get a flat and have to change a tire on the side of the road . They are not for supporting the entire weight of ANY car or truck ! Use the FRAME RAILS . Pinch welds ( lower rocker panels ) are the first area to rust . Educate your Techs before they really screw up someones car or truck .
Went there for an oil change. They had two guys working and they said it would take an hour before they could even get started. Horrible customer service, guy was rude. Go somewhere else
Not helpful, closed their doors on us even though we were there a few min. prior to closing -with a flat tire in a terrible storm.
Rude and damaged my vehicle, also overpriced. Only went because it was the only place open on Sunday.
Soooo slow and the workers will make eye contact with you and still not ask if you need assistance, would not recommend.
Went in for an oil change. Came out with mud/greased tracked floor mats. I went in to complain a couple days later and the manager came out with cleaner & a rag and cleaned it himself in the parking lot! Ill go back again.
I got 2 tires there 9:30 am. They talked to me like they didnt want me there. Very rude.
Dont go on Sunday they wont help you
No WALMART HERE!!!