Very positive, straight forward truck buying experience today. Sales price of the truck was what it was advertised to be. No bait and switch. Coach spent some extra time after our initial test drive to look up a couple technical specs on the vehicle I was uneasy about to make sure it would work for what I needed it to. I feel like Manager Mitch really stepped up to the plate on my trade-in and made the dealership buying process as painless as it could be.No high-pressure tactics, no mandatory overpriced dealer care packages, no overpriced locking lug-nuts or door etching for theft protection, - nothing of the sort.I would highly recommend.

Courtesy Ford is a great place to do business with. Their sales staff are very knowledgeable on the Ford Product! I would highly recommend Courtesy Ford to all my friends and family! Thanks again Courtesy Ford!

Very reliable service dept! Can’t go wrong with my ‘Stang!

Wish I could choose a 0. Worst ever!Had an agreement on a vehicle made with the Internet Sales person at 10:00 this morning. Offered money down to hold vehicle if needed, offer denied. At a bit after 5:00 tonight, received an email that now the vehicle was sold to someone else. No courtesy call with an explanation. Can only assume that the someone else paid more money. No way to run a business!Update... next day, noon, still have not heard from anyone at the dealership.

Salesman Chad done excellent job the fastest deal no high pressure

The service was fantastic. They made the stress of buying a car so much more relaxing. I would definitely recommend them to anyone looking to purchase a vehicle. Thank you guys for a great experience!

After I got home. I found the driver side window didnt work properly. Went back the next day and was told on the sheet they give me that it wasnt fixed. I looked on the sheet and it stated customer declined. I did not decline because I didnt know about it. I remember the sales person during the test drive state they fixed a lot of things and the worst thing is to put money into a new purchase. Apparently they forgot about the window. Now after spending $$ on the vehicle I have to put more into it

Came in looking for a used F150. Was greeted by Kyle Johnson who had a great attitude and worked with him on the truck. They had a great selection of used and new F150s, Escapes, Edges, etc. Also had quite a few used cars and vans as well. I ended up purchasing a F150 that met my needs, mileage, price etc. I had searched the vehicle out on Blue Book and NADA before hand their price was extremely fair. Everyone I worked with was kind and I never felt pressured. I met Jason, Randy the sales managers and Patrick in finance. I’ve since used them for service and everyone has been very kind and I’ve been satisfied by their prices and their service. Highly recommend them for any new or used vehicles.

The staff at Courtesy Ford Trucks went of their way to help me get my deal done. Their customer service is second to none. If you are looking for a vehicle they are the dealership for you. Please if you want people to work for you give them a chance!

Tim is the man! Guy quoted me two sets of tires and I ended up going with the more expensive set with his recommendations and couldnt be happier with the choice. Honest, helpful and up front. 10/10 would recommend

Always great service!!!!!They look out for their loyal customers!!!!

Great service, they were able to do all the work to our truck with expert knowledge. They even will do oil changes on my non Ford car.

Kyle did an awesome job! Go check him out if your looking for a car.

I worked with an awesome guy named Travis. He was very straight forward, which I love. All the other staff was very friendly and helpful when needed! They do very fast and friendly business, best experience Ive had buying a car!!

This dealership is hands down the best place in the QC to get a truck. They have the lowest prices around and they will do everything they can to make sure your getting the best deal you can get on your purchase. The staff is courteous and friendly and always helpful. Service is top notch. There is no reason to go anywhere else.

Ive been getting my Enclave serviced there since we purchased it a few years back. Ill look there first when it comes time to trade. Great service and they know me by name.

Dont stand behind There product. 2017 Ford F 150. Cant repair before next week. Service electrical light on control panel cant provide a loaner vehical.

Very nice not pushy at all!

Wouldn’t even give it a 1, my significant others car had been taken to the shop told him what was wrong told him it would be a week. come a week later “oh the wrong part was ordered be another 2-3 days”, 3 days later give them a call “yeah it’s fixed but the other part we have to replace that was ordered isn’t right either it will be another 2-3 days!” No rental car just nothing been 2 weeks! Making sure take our car issues elsewhere since no one can order properly.

Great service. Very courtesy.

They got our car in before our appointment. But we sat there until I went to the bathroom and noticed my car outside. Our papers were stuck under other papers and they didnt see it.

Sales and Service is Awesome!!!!! This is a great place to buy a truck and I love the service department!! These guys are #1

Just an oil change.

Very helpful working everything out to get us in our new Edge! Highly recommend checking them out if you are looking for a new vehicle.

I was approved over the phone, because I lived 3 hours away. They had a hard to find vehicle just in on trade, but no pics online . Contacted them they sent 5 pics .... I drove the 3 hours already having my credit ran, test drive was hurried, the truck had totally dry-rotted tires that they told me nothing about. Would not negotiate about them ...I bought the truck and before I even returned home I had a service air bag light on (hence the hurried test drive..) so no air bag now for my b passenger then the first warm day u find out that the AC doesnt work... some service and inspection dept....turn and burn kind of place.very disappointed. Response was Im sure we tried the ac on the original test drive.?

It was nice there and Patrick lynch was nice to me and my wife

Excellent took very good care of my elderly father fast friendly service

Purchased a truck last June. Since purchased truck has been towed twice back to shop leaving me stranded on the road. Then had to replace brakes and rotors. And now battery is dead needing to get a jump. Must say that their 5 point inspection is not working. Will not recommend this dealership.

Had tire pressure indicator show that I had a low tire. They took my car in,found a nail,fixed it and had me on the road in an hour.Very courteous!

Awesome dealership! I’d been researching Ford F-150’s for several weeks and found what I was looking for on the internet website for Courtesy Ford. I had a few questions that the internet manager, Brandon Luloff, answered very quickly. He then set up a time (no pressure on me) to meet with Travis Troxell. You can’t go wrong with any of the sales guys as they’re all very friendly and laid back. However, I’d recommend Travis as he’s very down-to-earth and very customer focused. While they were very busy, Travis made sure that I was not made to feel as just a number. Brent Seibel, the General Sales Manager, was just as friendly and personable as Travis. I can’t say enough about the Finance Manager, Pat Lynch. Everybody has heard horror stories about the Finance Office when buying a vehicle. Pat didn’t try to use any high pressure sales tactics to sell a bunch of add-ons. He was very professional and explained the financing in a very easy to understand style. I truly had a good day at a car dealership (I can’t believe it actually happened). I highly recommend Courtesy Ford if you’re in the market for a new truck. I’ll definitely be going back when it’s time to trade...

Service advisor was very polite and friendly

Very bad service. I would not recommend buying a vehicle from them.

I stopped at the dealership to pick up my husband and found out I had a flat. They fixed the flat just before closing. I cant thank them enough for their amazing service. This is a dealership you can put your trust in!

Very courteous and helpful. Had to have the dash air fixed in the MH. Not a Ford warranty part so I had to pay for the repairs.

Quick service.

Any company that treats employees this horribly I would absolutely NEVER recommend purchasing a spark plug from let alone a vehicle.

Always a pleasure to do business with them.

Told us we could get rebate 5k if we get a loan. They fast talked us into paying more then we agreed to get rebate. So, we end up giving them the rebate! Unethical!!

Excellent service thank you

Fast and quick service

Watch your self

Purchase went very well. Communication for getting some issues fixed was really lacking

Not to Happy with this service visitDropped off car in the morning 7 am for recall work came back at 3 and had to wait over 2 hours to have repairs completedNot sure what the issue was

Travis at Courtesy Ford was great to work with.

Friendly knowledgeable staff

Friendly great work

Awesome service

Great dealership!!!!