I would definitely recommend always plumbing and use them again for future issues. I mainly dealt with Jim who was absolutely professional and seemed sincerely concerned about our situation. We had a gas leak at our mobile home and needed everything repiped. It took us two weeks looking for contractors to come and fix this. Nobody wanted to do it. But I got a hold of Jim and he was out here the next day to give us an estimate. I don’t think it was an easy fix. He couldn’t fix it the first time he came out. So he was back within two days to fix it completely. I have heat and water again thanks to him.

Set up an appointment for 2:00 to get a quote on some plumbing work. I was still waiting at 2:20, so I called to get a status update. I was told the representative would be there shortly. Called back several times to get a status between 2:45 and 4:05. Always Plumbing did not pick up any of these times, nor did they call me back to provide an update or reschedule. Their lack of communication was extremely unprofessional.

Was running late and did not bother to call and say anything. Utility sink still leaking at pipe below which was corroded and should have been replaced along with faucet. Did not really explain what whole job entailed. Poor workmanship. Sorry but communication is key for good customer service. As a fellow business owner I believe in good communication and explain how job is going to be done.

They came out for a second opinion for my water heater per my insurance company. Guy was knowledgeable about code and fixing the issue. Unfortunately they were only a second opinion and not the actual installers. Thanks for the help anyhow.

Was referred to always plumbing. The lady who scheduled the appointment was very friend. I was told I was going to get Jim (the gentlemen I was referred to) but Dave, I believe his name was, showed up.Dave was professional and on time but no call to let me know they were on their way like the lady scheduling the appointment said they would.He fixed the main corroded pipe that caused me to call plus a toilet issue he found while removing it to get to the pipe and upgraded how the draining was set up under the sink. I appreciated all of that.He offered to clean everything up which I appreciated but wish clean up was done better. Have some stains on my tile I’m currently having a hard time getting up to include blue toilet water stains.Wished I would have been shown receipts for materials so it didn’t seem like he just made a number out of thin air for materials. Also wish I would have been told by him or the girl scheduling appointments that they charge even for driving time to go get parts.I appreciated how fast he worked and never acted like he was trying to “suck away the clock time.” I also appreciated availability. They were available next day from when I called.At the end of the day $80 an hour is on the better deal side for Quad Cities plumbing and one of the few people I could find that was willing to come out and not charge for inspection. That’s a huge selling point.They charged me 2 hours at $160 plus $56 in parts plus $16 in tax for a total of $232 to get the plumbing issue, I called about fixed, plus getting two additional things taken care of. I would recommend them to friends in the future.

I hired them to install a water heater for a mobile home. The other places I contacted either were way out of budget, would have us wait for a few days for the water heater to come in (our old water heater was completely dead), or simply did not work on mobile homes period. Office staff were quick to give me a quote (very reasonably priced) and were very friendly. They were able to schedule me for installation the next day. Installation was on time and very professional. Installed the water heater in no time. End price matched what I was quoted. Will recommend them to the park manager to add Always Plumbing to their referral list.

I had a serious leak in my bathroom wall under my sink. They came out and got me all fixed up. Decent price and fixed my outside spigot while he was here. I was very happy with their work. Thanks Manny Martinez for the referral.

Ive used them in the past and they did great work. Set up an appointment to have a valve replaced.The plumber showed up saw the job, said he didnt have the correct tools and would come back the next day. I called the office to verify the time and they told me they didnt know who was supposed to do the job, but would find out and call me back. Nope.....never happened. Over a week later there still hasnt been any response.I found another company that wants the money and has the tools to get the job done.Unfortunately while I did have two good experiences with them, I wont call them again.I dont recommend them.

Replaced water heaters at two of my rental properties. Did a good job with the plumbing, but been waiting for two weeks for their FEIN as required by IRS bus large business expenses. Guys? Got FEIN?

I have actually lost sleep over the poor service I have received. We contracted out a Sewer Scope for our clients 5 days ago, I have called every single day multiple times, including the owners cell. I have left voicemails, texts and emails to receive the report for my clients. Nothing, crickets. Completing ignoring us. Now my clients are without their report when I had told Always they were on a tight deadline, and now that deadline is over today.And I should have known because first job they did for us, the report was simple, no letter, no recommendations on repairs, and I called 3 times to pay my bill and they said only the owner can take payments. I asked them to please note my account that I have called numerous times to pay.

Had scheduled an appointment, the plumber showed up in a wrong day/time when no adults were present. Then was awaiting for him to show up on the scheduled time slot, and called earlier to double check, the lady on the phone stated that she will check and will call back. She never had. Set for an hour waiting then called her again, she said there was no time scheduled for this time. Then she stated he only can do Tuesday and Thursdays certain times. My impression is that they get customers and dont care to acquire more customers or provide good service.

We posted on Facebook a iso plumber they responded after hours and set up an appointment for the morning! They came and fixed our drains that were backing up and super friendly and courteous! Also didn’t cost an arm and leg! He (jimmy the service tech) gave really helpful advice to make it easier to clean!!! Would recommend to anyone!!!!

We have used Always Plumbing for several jobs at our house, from simple sink installations to replacing all our water lines with PEX. They are Always professional and get the job done right the first time. Cant recommend them enough!

On time. Very professional. Liked the job he did!