The people are very professional and friendly and did a very good job on my Volvo XC 60 T AWD R Design which I love.i do recommend them.
I was recommended this place by a friend who told me they are the best for Mercedes work out of any place he had ever been beating even the dealership. I would have to say he was right on, my car runs like a dream and with 176k miles on it that was a blessing. I will definitely be going back, thanks guys😀
Very amazing team and crew theyre very experienced and knowledgeable and efficient from the front office to the shop everyone knows whats going on a lot of teamwork a lot of professionalism with great personalities .. I dont speak car they schooled me through every step of the way. They told me the good bad the ugly upfront honest. I was very pleased and I wont go to anybody else ever again
Excellent service, great place to go for high end car repairs. I have a Mercedes.
Oh where do I start, these guys are highly unprofessional and incompetent people. Three weeks ago I spoke to the owner (George) and asked if he could replace the head gasket of my BMW M3 and I inquire if they have done any head gasket replacement for performance vehicles like this. Owner assured it can be done and he has perofrmed many tasks like this. End of first week, I called to get a status of my car and he mentioned one of his mechanics are sick and wasnt able to get to the car. Thats fine, people get sick. Middle of second week: he (George) mentioned he has conducted some preliminary diagnosis and he doesnt believe anything wrong with the car head gasket wanting to do more. I explained that head gasket is damaged between cylinder 1 and 2 and engine idles rough and if he had a chance to drive the car, and he said no. After further more tests he aggreed with my findings. By this time I had ordered addtional parts that cost me close to 700 dollars. End of second week: Called to get an update and to find out they dont have the tool to do the timing belt. Seriously??? professional mechanic place didnt know this needs a special tool to do the timing belt and accept a job without knowing what tool they need to fix a car??? but he mentioned he has worked on perfomance cars like this before...I wonder how?? He said he order the tool and be here on Monday. Tuesday of third week: He hasnt recieved the tool and waiting for the tool. Wednesday of third week: Went by the shop, car is sitting outside the shop doesnt seems like they have even touched the car at all. Called him to find out whats going on and he said he just got the tool and before I was going to say anything he lashed out and said come and get the car. Went to pick up the car and after closer investigation of outside and engine bay it seems like they have not even touched the car at all. No indication of even open the hood. During all this time my car was sitting outside in the rain and the sun. I rate them with a single star and realistically they dont deserve a single star and only reason I did so I can post this on Google.This may be family owned but bunch of unprofesssional, incompetent, crooks. Please do not take your car to them!!
I had an emergency issue on my vehicle. They were able to fix my vehicle in a timely matter.Service was fast and productive. Outstanding and excellent customer service. Highly would recommend to friends and family.
Honest. Met my needs quickly as a repeat customer.
Wonderfully polite and efficient.
When I got a Mini Cooper I didnt want to take it to just anyone. Jordan Automotive was recommended and they have always been so easy to work with. Theyre willing to go out of their way and theyre always very professional!
Very honest and knowledgeable, wouldn’t trust anybody else to do the work on my Lexus
Never got a response on estimate. Tried 3 times.
In my short working time with Jordan Automotive, I have great confidence in their ability to provide top notch service when my vehicle needs it. Great service with advice on what needs to be done and true to their word. Before having my vehicle serviced at the 150K mile mark, I thought it would never ride, behave and feel as good as it did when it had 40k miles. After having Jordan do their thing, it rides, performs and feels like a new Rover. Thank you George and the staff..
Very competent technician trained to work on Porsches. I had an emergency shift cable failure and they looked at my car on the first day as well as locating the only replacement part available outside of Germany!!!Great reputation in the Eastern Shore area.
We have been using Jordan for years, for our Lexus. No matter how small or large the job, (blinker problem to rewiring) they have been fair and courteous. A couple times Ive left the car thinking that the fix would really cost me, but the honesty of this business never fails to come around. They fix the problem, charge a fair price, and are courteous to boot.
They are the best but be prepared to wait because they are busy.
I recommend that you steer clear of these baboons. Unfortunately, I trusted them to work on my car. They damaged my suspension, then the owner tried to intimidate me and yell at me, saying that my car was fine, when it left. Unbeknownst to him, I was listening outside the garage, as his son said, I dont know why I couldnt get it into calibration. The baboon had bent the sensor on my electronic suspension, so that the suspension was locked out. This damaged my mounts, as well. In addition, they didnt remove my tail lights, before removing my bumper and scratched the $h1t our of it. In addition, despite asking them if the backup sensors came painted to match, they installed black, unpainted sensors into my metallic gray car. In addition, they zip tied the towing hookup so that it hung so low to the ground that theres no doubt it would be ripped off the first time that I drove over a bump. In addition, they left a part off my car that prevented the sound from transmitting through the floor board. In addition, the baboon-like father yells and blames the victim for his shops incompetence. He also proceeded to spitefully rip out the foam insulation from my car, when I asked them to removed the incompetently installed part. In addition... steer clear.
Quality and consistencyThese guys are tops. Ive been using them for 15 years. Their integrity is impeccable. Ive been with them for 15 years. But they really work to make things right. A family run operation and they all work like it. Cant say enough good things about them...and I am not a easy customer...I question everything, take nothing at face value. Theyve never knowingly steered me wrong. I think there was one mistake about 10 years ago and they made it right...in fact I think they discovered it. You wont go wrong. And far from the most expensive...a great value.
George and his team are fair, nice, and honest. I take my bright red Z4 there, and no where else. Recommended to all.
We are new in the area and I asked a trusted auto industry aqcuaitenance where I should take my 2006 and 2007 Acuras.He recommended Jordan and my experience with George and the Jordan team has been exceptional. Their service is excellent and reasonably price. And they are prompt and courteous with their service and assistance. I highly recommend Jordan for all your auto needs.
Excellent customer service and always fair prices!
My husband and I have been extremely pleased with the service and genuine concern that this company has provided, advising us on our 89volvo 740T. We had several things that needed attention including a timing belt, radiator, door hing, back hatch hydraulic lifts, just to mention a few.Yes it took a few days to get the parts but in the end everything we wanted repaired was compleated. And yes it was a sizable bill but we have always taken the approach that the cheapest car to have is the one you already own. We couldnt have purchased another car for the money it took to repair it, then if we had, we wouldnt know the history of a different car. We know this one!JORDAN Automotive is the best foreign car garage on the Eastern Shore if not in all of Alabama. We highly recommend them.
Excellent service and attention to detail. We will definitely return!
Excellent, Excellent service and repair work! I personally couldnt speak highly enough for this company. We have had numerous repairs done to various vehicles we own over the past 7 years (business & personal) and these guys had always shot-straight with us. They have never tried to pressure us into unneeded up-sales - simply put, they tell us the problem and fix it. NO B.S.!!! Thanks so much! An honest mechanic is hard to find!Wes Hamilton, PLUMB PRO, INC
These guys are great! They have done work for my hubby and they did a great job on my Santa Fe. I hate getting car work done and they treated me so well and got the job done quickly. I will definitely be a repeat customer.
High end auto, dont waste time, bring it!!!!
Jordan Automotive is not only convenient to Daphne, Fairhope and the Eastern Shore, but it provides a professional staff who are knowledgeableand pleasant along with efficient and thorough service. Thank you to the Jordan family for taking care of us for all these years.
Just had my Porsche Cayman S at their familys shop for a a new Clutch Kit, Flywheel, Slave Cylinder, Gear Lube, Rear Main Seal, BG Induction Service, and Spark Plugs.Micheal and George Jr. are professionals, they are knowledgeable, efficient, and thorough; most important, they are FAIR.This service was MUCH less expensive than at the local Porsche Dealer Service Center and is warrantied as well.Thanks for getting my dream car back on the road!
Cant put a value on a good mechanic. And just good folks!
Super service and quality repairs.
Great service and very fair prices
They stay busy. But other than getting you car in there - the service is top notch, advice is solid and prices are fair.
Great service and prices are fair
Quality work done here!
Jordan is the best mechanic in Eastern shore
NONE BETTER, NOT EVEN CLOSE!