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Fausak Tires & Service
2516 US-98, Daphne, AL 36526, United States
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Fausak Tires & Service

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tc
Review №1

I have only great things to say about them. They have the best service and do things in a timely manner. I would recommend anyone to go there!

Br
Review №2

Awesome service quick and easy they were very fair with pricing of labor and parts thank you to Hamilton Platt at the Daphne AL location

Ja
Review №3

Fantastic service at a competitive price.Will is very friendly and helpful!

Ma
Review №4

My brakes were squeaking and I needed them checked before a 6 hour drive. They were put on backwards by another company and they fixed them quickly so I could get on the road!! Amazing company and amazing people!

Ra
Review №5

Picked up a nail in a tire while on a family trip. Fausak had it patched and fixed in 45 minutes. Great service.

Do
Review №6

Service was prompt and courteous. Nice new store. Ive bought tires from Fausak for at least 25 years. Ive never had a problem or found out later I paid too much.

Jo
Review №7

Quick and value driven team. Some of my favorite folks that left Mavis years ago. Call backs and phone communication could be better. Vehicle always ready when they say but no notification last two visits.

Jo
Review №8

The guy on the phone was very nice. When I arrived it was kind of hard to get acknowledged.

Oa
Review №9

Great experience! Hamilton and staff were the bomb, I highly recommend them for any these guys

Mi
Review №10

Great service.

DJ
Review №11

Thank you for your kindness. I was leaving town for work and picked up a nail in one of my tires. Words cannot express how grateful I am to you for looking at the tire. God Bless!

Al
Review №12

You really get alot for what you pay. I was a walk-in. They did a set of tires and an alignment in just a bit over an hour. The price was on point too. Im very satisfied.

Pa
Review №13

Very good guys,they helped me for 30 min..My trailer tires was damage,they changed and Im very happy. Thanks guys

Ja
Review №14

If your looking for a professional, trustworthy company to do business with, Fausak Tires in Daphne, Al. is your place. I recently had the unfortunate situation were I needed tires on both my cars, thanks to Hurricane Sally. I had one shop replace the tires on my truck and Fausak’s replaced the tires on my car. Shop A had a special on the tires, it sounded like a good idea to save a few dollars. That would have been fine but Shop A, then told me my brakes needed replacing and that was a $400 repair. I passed on the brakes and got a second opinion at Fausak’s. The brakes were fine and I saved my $400. It’s nice to work with good honest people.

Ch
Review №15

Spoke with Billy about a leaky tire. He said bring it in. Dropped it off and got a call about an hour later. Great service.

Ch
Review №16

Always friendly and knowledgeable

Ms
Review №17

Im so glad that we switched over to Fausak. They are always so professional and honest and dont try to upsell you on anything. I would recommend them to anybody!!!

br
Review №18

I asked them twice to quote a price for installing a serpentine belt and buying an air filter and installing it. They did not give me a quote. $100 labor to install a belt and air filter for an hour and a half of work. That translates to $67/hr. Also overheard them trying to charge an elderly man $85 for a tire sensor. Absolutely ridiculous. Will never go back. Told them all of this to their faces. Was met with “I’m sorry” and no attempt to speak to management or offer a discount or any way to make things right.” I can promise you that’s not how I’m losing a customer if it were my business.

We
Review №19

Always a great place to go. Treated fair and courteous.

Jo
Review №20

Great experience all around. The staff was very professional and prompt. Great, quality service. I would definitely use them again. Thank you.

Li
Review №21

I would not trust my vehicles with anyone else. Everyone is friendly and professional. These guys know their business and do not over charge.

Er
Review №22

I visited this location in February, I had a slow leak in my tire. The staff was so friendly and welcoming from the moment I entered the door. The staff repaired my tire and made sure that I was able to travel back to my destination safely. I enjoyed visiting with the staff and other customers. In this day and time, its hard to encounter good customer service. My experience at Fausak exceeded my expectations. I would highly recommend this location for genuine honest quality service. Thank you gentleman for job well done.👌

Ju
Review №23

Worked me in fast for a tire rotation as a walk in. Did a fine job, CSRs were pleasant and professional.

Mi
Review №24

Bought a set of tires around Thanksgiving. Great service but charged me $30 extra for nitrogen that I did not request. Also charged me for the disposal of four tires even though I kept one. This was at th Government Street location in Mobile.Thanks Chuck for making it right!!@

mc
Review №25

First visit, excellent customer service and reasonable prices. Very pleased and will be returning. Waiting room was clean and comfortable. Service of my car took and hour and no surprise last minute charges, like other mechanics.

Ma
Review №26

Called and confirmed they had a battery for our BMW 328i. Got prices and decided to use them. Battery installed and on our way in under 1 hour-however after further review I discovered the technician had sheared off a supporting bolt that was there to secure the trunk mounted battery. I returned the vehicle and a tech properly removed the stud and replaced the bolt with new. No one on the management team was made aware of initial mistake. They did apologize, but weve now lost confidence. I may trust them to inflate my tires....as I watch.

Ri
Review №27

From KCMO for Cruise and car was overheating. Went to Fausak ans they got us taken care of for under $100 and under 2hrs and good to go. Great staff and excellent service!!! Highly recommend them if you have issues with your vehicle

Re
Review №28

Always friendly and very clean. They take 10000% care of you especially the safety for their customers.

Br
Review №29

Great service Ang good prices. Cant beat it.

Ca
Review №30

Service was great

ro
Review №31

Pleasant people performing a great job .

Je
Review №32

Friendly, reliable service. I have been a customer for years and have always been happy with the customer service and pricing. Today, a warning light came on in my car and they checked my tires and aired them up free of charge. Thank you Terry!

Ro
Review №33

Great service.

Je
Review №34

Great place to work with. Was in town on vacation and blew a tire. Went to their establishment and was treated great. They put a great used tire on my car, checked all my other tires, and was not over charged. Again thank you for the great service.

Sc
Review №35

A great tire place, go see Terry.

Ca
Review №36

Had 2 tires put on my car.They took almost 2 hours.

Ma
Review №37

They were fair, honest, and competitive in price.

Or
Review №38

Nasty

Ma
Review №39

I have been doing business with Fausak for over 35 years. Whether at the Mobile stores at Government and Schillinger or in Daphne where I currently live I have been very happy with the service and pricing I receive. Quality work at a fair price. They dont try to rob you of your last dollar like the dealerships do. The Fausak family has built a reputation of trust and customer satisfaction that is unmatched in the auto service business in our area. I highly recommend visiting a Fausak store near you when you need tires or service for your vehicle. They treat my vehicle like it was their vehicle.

Bo
Review №40

Staff is always nice and knowledgeable

Je
Review №41

Comes recommended by a respected longtime local car repair shop owner who knows the area of shops. Tends to be busy so pick the right time or drop off. Can be pricey on some things compared to what we were accustomed to prior to relocating here recently. Have provided welcome service, however.

tr
Review №42

Amazing service. We had an out of town emergency and a tire that needed to be replaced. They fit us in on a busy day and got us safely back on the road.

Ed
Review №43

Good, professional outfit

va
Review №44

I have been going to this site for a few years now for tires and brakes. Very happy in the past. Called to get an estimate on a pump change out and was given a fair price. Told them the date I was going to bring my car and called back two times to make sure that time would work and told no problem. Dropped the car off and they called back and said they couldnt do the work because they needed a special tool. Picked up car and called back next week to try again and was told the job would now takes days. Story changed every time I spoke to them. Lost a customer today.

ki
Review №45

Very friendly and will go out of their way to make sure the customer has what they need if its not there at the shop or delivered on time. Thanks for a great service

Ki
Review №46

Great place to get service. Friendly and always very helpful.

Ti
Review №47

Helped us with a flat tire great place with great service

Ro
Review №48

I have been coming to Fausaks since I would go with my grandmother at age 10. They always take care of us. Had a flat fairly new tire. $20.00 out the door. Good company.

pa
Review №49

The service was good, the staff was helpful and friendly, and the bathroom was clean!

Ch
Review №50

Friendly staff, fairly quick service

Am
Review №51

I have been dealing with Fausak for almost 20 years. You know how when you go to a dealership or a large national chain auto service place and you always feel like they are speaking a language you dont understand and adding $$ to your bill in the process? I never feel this way at Fausak. They tell you how it is and what it is going to cost and stay with you every step of the way if needed. Give them a try.

Ch
Review №52

Fast friendly well done service from local folks. Good experience.

Mi
Review №53

Best service and prices around. Tires balanced perfectly the first time after 5 attempts at another nearby shop. Awesome customer service as well.

Ti
Review №54

The staff here is so kind polite and helpful theyd make you want to return for every little thing customer service is a 5 star rating.

Er
Review №55

Fausak Tires is great. I got fast service, great customer service and it didnt break the bank.

Jo
Review №56

The guys at fausaks always take care of us we did the bay doors at the mobile location on government Blvd

je
Review №57

Nice personnel but limited on services. What I needed done they claimed they couldnt do.

La
Review №58

The one place I trust for light service and tires. Honest and prompt.

Za
Review №59

Service is great, prices are reasonable.

To
Review №60

Terry always gives me the best deals and service!!

Mi
Review №61

These guys are great, real fair and honest. Went in for tire service I was completely satisfied.

Ra
Review №62

Quick reasonable service, from people I trust!

Fe
Review №63

Quick service love this place ❤️

To
Review №64

Great customer serviceTerry is easy to talk to.

Ar
Review №65

I wish i could give 0 or even negative stars. These people will completely rip you off and not even do the work they are charging you triple digits to do.Let me preface this review by saying I have been going to Fausaks for years, in fact since I got my first car nearly ten years ago. Recently, I have discovered that they charge you for goods and services that you dont even receive. I refuse to return here after finding out their terrible and unsafe practices. I normally do my own tires, oil changes, etc, but occasionally when I need major service such as new tires/brake rotors turned, I take it to a shop, this shop up until recently. about 8 months I got my rotors turned and a few months later all 4 tires got replaced, or so i thought. I took my vehicle to a shop a few months after that where a personal friend of mine works, and he threw it up on a rack, and showed that one tire in particular the tread was almost bare, a 4 borderline 3 on the tread tester, when all the others were at about an 8/9, which anyone in the industry knows, doesnt happen to a new tire in 4-8 months, especially since i rotate my tires every 5000 miles or so to keep them even (which would only happen once in 4-8 months of average driving). I then told him the brakes had been acting weird and i heard squeaking, but i had just replaced the pads and had the rotors turned when i had it at Fausaks last. WRONG AGAIN. The rotors on my vehicle were not even touched, and I would have to have them turned, OR EVEN REPLACED due to Fausaks Negligence. My friend showed me the visible grooves in the rotors, and obvious signs that only my pads were replaced. In only a few short months rotors could not have those kind of grooves if they were turned when i got the pads replaced. In my opinion, when I had my car there, they took it, rotated and balanced, if that, and sent me on my way. I cant know for sure as i replaced the full set of tires soon after, but in my friends and mines opinion, one wasnt actually replaced due to extensive wear on the one tire alone after 4 months.Case and Point: DO NOT BRING YOUR VEHICLE HERE. They will not do the work they charge you for, and put you and your family at risk by doing so.Edit #1: I have to keep this short because of the character limit. I talked to Chuck Fuqua, who told me that rotors cant be turned more than once, that sand will cause significant damage to rotors in 12k miles, and that I would have to pay replace 4 tires, 4 brake pads, and 4 brake discs. I took my car to Eastern Shore Hyundai to a trusted mechanic friend and guess what? The only thing I need is new brake pads, 2 new tires, and to turn the rotors. The picture shown is a brake pad shown to me at Hyundai. Fausak either used an inferior brake pad, or just didnt bother replacing my original ones.All in all, they turned my rotors, and replaced the tires. They just put inferior brake pads on my car, and then lied to me trying to get me to spend a ton of money to replace things on my car that werent needing to be replaced.

Ca
Review №66

I must have came on a bad day! Lug nuts destroyed because the wrong size socket was used, tires not balance properly, had to come back for a second time, and right front tire pressure sensor damaged. Not to mention the tire pressures when I left were 47, 51, 29, and 38. Not feeing warm and fuzzy.

Ry
Review №67

Super helpful, wont try to rip you off and sell you stuff

pa
Review №68

VERY PROFESSIONAL. NEVER HAVE TO WORRY THAT THEYWILL TRY TO SELL YOU SOMETHING YOU DONT NEED.

Da
Review №69

They didnt have what I needed but were very helpful and helped point me in the direction of some place that could. They were very helpful and knowledgeable.

Ed
Review №70

Best service anywhere !

Ry
Review №71

I have been doing business with Fausaks for the last 20/30 years. I have always recieved the best price & service

Ju
Review №72

I have dealt with Fausak for a number of years and have trust them completely. They give you reasonable prices and great service!

La
Review №73

Good customer service and fast.

Ev
Review №74

Quick friendly service at a fair price.

Mi
Review №75

Best service in town.

Ha
Review №76

I have followed Willie for the past 20 years to the point that I ask him to service my car when I come back from Sarasota, FL.

bu
Review №77

This place lost me as a customer this place has certainly gone down hill so what happened was when I took my old vehicle in and they told oh your rotors need to be turned so I let them well months later I started having issues where turns out the rotors warped so I let them put new break pad rotors warped not even a year later and they tell there no warrenty turns out they sold me some crappy rotors and break pads with no brand stamped on them and didnt have the things on the pad that make the sound that they need to replaced and told us when my dad had a nail in the tire it couldnt be patched they told him it had to replaced Im disappointed in this place they use to be good and honest

Mi
Review №78

Great price and service

Li
Review №79

Honest place to do business with

Jo
Review №80

Horrible customer service. Theyll never get another nickel from me.

Pe
Review №81

Patched tire, no charge because I bought tire there. Will buy there again when needed.

Ka
Review №82

Too expensive

jo
Review №83

Almost every time I come in here,it costs me money...lol. But they are fair on their prices ☺️

Da
Review №84

Fast reliable service

Ro
Review №85

I love my job

Br
Review №86

Always taken care of. Dont try and sell what you dont need.

te
Review №87

Great service, great staff, very qualified,

Ri
Review №88

Good service

Ch
Review №89

Very honest and professional.

Bi
Review №90

Excellent as always!

Tr
Review №91

Great customer service

To
Review №92

Great place

He
Review №93

Good service.

Th
Review №94

Friendly & Helpful

An
Review №95

Fast

Ta
Review №96

HORRIBLE SERVICE,

Ja
Review №97

Fast and reasonable

Mi
Review №98

Very friendly

Information
42 Photos
98 Comments
4.4 Rating
  • Address:2516 US-98, Daphne, AL 36526, United States
  • Site:http://fausaktire.com/
  • Phone:+1 251-626-6215
Categories
  • Auto electrical service
  • Auto air conditioning service
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–2pm
  • Saturday:Closed
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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