I forgot his name but the tall african american man who works nearly every day is so incredibly helpful and kind! He went out of his way to make sure I got the best deal and was so friendly. Definitely recommend. :)

Every time I need to go there its the same employees and theyre Always so helpful

Eric and George are simply the best! Such great individuals and very willing to help. One of my best experiences at a Spectrum store!

Amazing customer service from everyone especially Randy! He was very kind and efficient! Resolved all of my issues and answered all of my questions. I was greeted at the door by everyone available and everything was very clean. I will definitely be making this location my go to.

As it turned out they couldnt help me but I was given very helpful advice. My brother returned old equipment with no problem. The lady and gentleman were very, very nice. 🙂

I went in to pay my mobile bill, and didn’t know that they do not take mobile payments in store. I had literally JUST paid my wifi bill the day before. Well, Keavan took the cash payment, then when i asked if it went to my mobile account, he started swearing and essentially told me that I should know better that they don’t take mobile payments (yeah first time paying in store…) and that it would be a hassle to give me a refund. So i told him i needed a refund anyway (this is my phone bill money…I do not have extra…) and finally they agreed to process it and said they would call me in 2 days to come get my refund. I have been waiting for a WEEK without a call and they still have my money. There is no phone number to contact the store directly, and i sent an email to the address they gave me and have not received a reply. I’m going to have to drive half an hour each way to go into the store and see if they will give me my money back or if I’ve been robbed.Shenanigans.

Juan and the manager were amazing people. Highly recommend this store. Just dont come in coughing up a storm like a woman did lol.

They have nothing in stock. they DO NOT have a public number to call and ask about the inventory so I have had to go up there 3 times to just get told they dont have any iPhone. I could have ordered online but they only offer 2 day shipping.

Several times Ive had issues getting things handled through Spectrum without worried about Commission, but the guy that worked with me today was professional and did excellent work

George is the best guys he help me in major way his service was outstanding

They set you up then you find out you have to pay extra to rewind!!!😖 On regular t.v!!! This is as basic as power on off and volume control and they want more money to do that!. The store was quick to help to sign me up but absolute No Help after that. Bad business!

Speedy service, got exactly what I needed without too much sales harassment

Before we switched to spectrum mobile we went to this store to exchange equipment because it didnt work. When we got spectrum mobile they were excited for us to switch but in a couple of weeks later when we exchanged equipment because it broke again they were in a rude addititude saying did you call customer service? Like they just only wanted get more customers money. Since they were only excited for new services and not exchanging equipment and it was the same guy who was excited on switching to Spectrum mobile and also the equipment of this store is refurbished or used nothing is new from this store. If you want to exchange equipment call customer service they provide new equipment. Then take your faulty equipment at the ups or fedex store.

Be ready to wait. Overall great service

Was very helpful. I was greeted as soon as I walked in. I didnt have to wait in line to pay my cable bill and as soon as I handed my payment over my cable was turned back on in less then 3 to 5 mins. It was asap. And had friendly and welcoming customer service.

James was friendly, professional, and efficient. He spent ample time with my husband and me educating us about Spectrums different cable packages, as well as honest details on taxes and fees. Great experience, knowledgeable employee!

Worst customer service ever. They Will steel your money at every chance they get. Do not get it, it is not worth it

I had put off dealing with my Spectrum accounts because I was worried it would be a complicated mess. But I finally made an appointment at the storefront on Garland road in Dallas. Nick and James greeted me with enthusiasm and confidence. I already had a Spectrum account. I was inheriting a home with an existing account. I needed to transfer and cancel and combine and hopefully save money in the end. Nick went to work and handled every unique request I made of him. I had warned him it would be a challenge. Not only did I walk out with all of my requests handled, but I had a better plan for less money per month. It was all because Nick and James were determined to find solutions that solved all of the problems I presented. Im using my faster than fast internet as I type this to say THANKS for making a dreaded errand into a victory.

Great,I was there to return the equipment and it was quite fast and a good customer service was rendered

We had bad service on our internet.

They time is never correct

No customer service Nothing but indian contractors not worth a quarter

Molly was very nice and super patient and the problem that I had she resolved it i left really happy and nomore headache for me, THANK YOU MOLLY YOUR THE BEST!

The people there are extremely nice. Although beware of Google maps directions, this place is in between The Home Depot and Marshalls.

Great Location!! Great Service!! However Google Maps needs to update directions

Spectrum is a good cable company love them

Your double trailer truck guy cut me off on highway30!

Horrible customer service.We,Unhappy customers, husband and I went in to cancel service.By the time it was over the manager and employee followed me outside to vehicle flipping me off wanting to fight me.. just wow!!

They are fast and greast

Rude employees

Friendly staff.

Great location

They answer calls very quickly

Through this means I let the people that I am a spectrum client know they charge me more every month they increase the service to pay more, my whole family has changed other companies because they were also upset by these collection abuses I Roberto Ramirez did not I remain silent, do not request your spectrum service

Very good

Your service and hygiene

They make you wait a long time to pay for the service.

Well