Paying for high speed internet, modem they send is outdated.Inform them, they send another, and new one doesn’t work. Then you sit on the phone with someone for an hour to discuss how it doesn’t work. Now they are finally trying to schedule to have someone come out.Representative didn’t apologize for service, or give me a credit. Would not recommend anyone use ATT internet services. Internet is slow, won’t work with multiple devices, multiple dead spots, and customer service is awful!