I had an amazing experience at Adorn. The place is beautiful and clean. The staff was professional and made sure to suggest products based on my needs and interest and answered all my questions. I walked in and received complimentary fitting for their Neoprene waist trainer. Melissa made me feel very comfortable while taking my measurements and insured I got the best size and fit for me. I recommend checking this place out! I will definitely be back.
Where do I begin…love This place! The staff is so professional and attentive. From the minute I walked through the door I was greeted by the receptionist with a smile. I received lash extensions..and let me just say…love love love. I have been several times for body contouring, slimming treatments and now lash extensions. I’m hooked. Latoya and her staff is awesome.
Loved my experience here! The decor and music in the front waiting area set the tone for my facial and wax. Staff were super friendly!The facial room has a soothing tone with dim lights, soft music, and a nice aromatherapy scent. The wax room was well lit with lighting that made it suitable for my wax service to be performed. I would definitely recommend Adorn!
Ive been going to Latoya for a year now and she makes all of my appointments an enjoyable one. Shes very personable and will keep you laughing which is needed as electrolysis isnt the most pleasant! I got lipo cavitation as well as a Brazilian wax done by Candace. All of my experiences at Adorn have been a great and comfortable one and will most definitely go back for future work done.☺ Thank you Adorn!!
Loved it here. The interior is nicely decorated. Everyone is great and knowledgeable. When your being serviced they are constantly making sure you are good.
I do not recommend this place and it seems like the owner, Latoya, is just out to try and get more money out of you. I decided to give this place a chance after speaking with Latoya and to see how they are despite the fact that I felt Candace came off rude on the phone the first time I called. When I first walked in, I wasn’t greeted and definitely didn’t feel welcomed. During my treatment Latoya passively complained about having to come in on Saturday, when she could’ve just told me that she preferred a different day if she didn’t work on Saturdays and I would’ve scheduled it for a different day. Instead, she had an attitude about it and rudely stated that she only works on Wed and Thur. She also asked me if I was the one that spoke to her receptionist (Candace) on the phone last time and I told her yes I am. She asked that question to try and be messy because there was no reason for her to even bring that up because I had already discussed my concerns about Candace’s phone etiquette almost 2 weeks ago with Latoya, so she knew very well that I was the one that had called because that’s why she was even doing my treatment instead of Candace. I guess she thought I was supposed to feel guilty or discuss the situation again while Candace was there, which was very inappropriate and unprofessional. Regardless if I made a complaint on Candace I still came to your business and gave you money. When my treatment was done I don’t like how Latoya just rang me up for $25 facial pads without first asking me if I wanted to purchase them nor did she tell me she was charging me for them. I thought she was just giving me a free sample of cleanser to try, which she had mentioned in the treatment room that she would give. She also mentioned that they had something for skin brightening but I never once told her that I wanted to buy anything else other than the electrolysis treatment from her that day and she should’ve asked first if I wanted to purchase it. Now I’m finding out that the product cannot be returned for a full refund and that they only give store credit even if though I haven’t even opened up or used the product. She was obviously trying to make her money back since I had used a Groupon that cut the cost of the treatment in half by more than fifty percent. I will not be returning to this place to give them any more of my money at all and I would not recommend this place at all. Horrible attitudes and trying to scam people out of more money. Latoya is a horrible business owner. You don’t do stuff like that especially to first time customers. This is why it’s hard to support black owned businesses for this very reason. Latoya’s bad character and attitude will be the downfall of this place.
1st time getting a wax. When I walked in, nothing was offered. No water, not a champagne, not a thing.By the time I was taken into the room I noticed that the room(s) were extremely bright. Definitely not a calming, soothing vibe. No aromatherapy. No soothing music in the rooms (or in the business in general). Just an uncomfortable bed without a pillow for ones head.Instead of a welcoming, soothing spa experience, it was much more transactional and steril. Not at all a bad place. Just not somewhere I would recommend. Especially to someone who has never had this done before.
The staff was friendly and professional. The space was clean, comfortable, and cute! I love the decor and my waist trainer. Lots of services offered. Definitely recommend.
Ive been going here for 7mon for the electrolysis. The owner Latoya is the best. She will make sure u are comfortable and we joke and laugh all the time. I consider her my friend now