DalTech has been taking care of my computer and IT needs both personally and at my office. They are always very responsive and get me back up and running. The best part is when I call and David answers. He is the absolute best! Even if you dont have a computer issue, I urge you to call and talk to him. A true gem!
DalTech is Fantastic! Chris and his team are professional, responsive and excellent customer service. They are very informative and knowledgeable and can fix PC and MAC computers. They have solved Wi-Fi issues while working from home or in our office. I highly recommend Chris and his team at DalTech!
The guys at DalTech are so professional, so knowledgable and extremely responsive. They can work on any computer, wireless access points (WAP) and any issues you may have. I have been using them for my business and personally and could not be happier.
Extremely responsive! My initial call was answered and a tech was in touch with me 10 minutes later. Not too long after that problem was diagnosed and solved - all remote! Highly recommend for any computer needs!
We have used Chris and his team for years and have been so pleased with their service. They are prompt to respond, and very knowledgeable about anything to do with computers. I highly recommend their service. The remote feature is great, too, when you are in an outlying area and need that assistance. Reputable, knowledgeable and fair pricing. You cant do any better than that.
Chris responded right away to my associated that needed help. Everyone in my BNI group raves about his service.
BIG THANK YOU Chris, in one hour you made me save hours of PC, I-pad, and I-phone struggling. Very efficient and fun with a BIG SMILE. And very nice to my wallet. Patrick
So happy to have found DalTech Computer Systems! As an independent consultant, my computer is critical to my business and I have no IT department standing by to help. If I could tell prospective customers 3 things about DalTech they would be:1) The team at DalTech is fast, efficient and economical. They work with your best interests at heart to get your computer up to speed quickly.2) The team is friendly, explains the work in laymans terms and above all is honest. Im not a computer programmer, so they spoke to me in a language I could understand. Super friendly and cared about my situation. And when they could have sold me on upgrades or other work just because, they didnt. They explained what work was absolutely necessary, and what wasnt, which ultimately had my computer in great working condition at a reasonable cost. WITHOUT losing my data!3) Service after the sale continues. I had a couple questions after I brought my computer home since new software was installed, and the team at DalTech took time to answer all of my questions. They even emailed me a day later to make sure everything was working properly.Ive taken my computer to other repair shops to have similar work done. But never have I received such great service. DalTech is now my IT department!
Chris Straub has built 2 computers for my business, transferred all data to the new computer from the old and he has even resurrected a dead computer and made it also transfer data to another computer. The man is a miracle worker. Pricing is always fair and what a bonus, I enjoy working with him. Good job Chris! Thank you for my new computer!
We have been DalTechs clients for many years. We are a small but busy law office and Chris is always quick in responding, knows our set up and our needs, and addresses those efficiently. DalTech treats our calls and requests for service as if we were its only client . I would recommend DalTech - and have done so on several occasions - the feedback I receive is always positive. Great company, great people, great IT support!!!!
Chris is a life-saver. He and his professional staff have done superb work in helping me with my computer set-up and data transfer. Thank you!!
We have used DalTech for several years for all our tech support and new computer builds. Great service before, during and after the sale. They are professional, knowledgeable, prompt and affordable. What else could you ask for?
We are a small business and we use DalTech as our IT guys! They go above and beyond to help us with any computer or networking issue big or small. They come to our office and fix problems or come pick up our problem computer. They also helped us set up our new email accounts and backed up our old emails and put to the new Outlook account for the whole office. We love Chris and all the team at DalTech! Would highly recommend!
I was so fortunate to be referred to Chris Straub in 2009 when returning back to the metroplex and working from home. Chris handles absolutely every detail, from selling the best computers to meet my specific needs, reviewing programs and setting those up on the computer and one scary time when one crazy virus appeared to wipe out everything, he was able to get everything back! As a non-Millennial (not raised with a phone in my hand) it can be confusing and frustrating when computers misbehave. Chris always quickly fixes everything, gets me back to where I can focus on what Im good at. Just this morning I had to call with a simple question, which was of course not simple for me. He had me up and running in 6 minutes flat! Chris and his staff not only accommodate my schedule, his fees are very reasonable, hes always polite and friendly to work with. Do not hesitate to contact Daltech Computer Systems, LLC with ANY of your computer needs, they truly deserve a SIX star rating.
Chris is awesome! Very knowledgeable about anything computer or IT related. Highly recommend!
Our company and personal computers all have benefit of using DalTech...service has always been excellent and timely. Would never hesitate to recommend this company.
Nells not only fixed my memory issue.. he reran the cables in the case .. why did he need to do that .. because the maker of the computer put it together like it was an old style case and not leveraging the cable design. Nells made sure i had a computer with the things they were supposed to be from the maker..NOW it is running awesomely and has lots of room for airflow. He did this with me there.. i got to see the before and after. As a retired army officer.. I was absolutely impressed by their attention to detail, care for things being done right even if they werent started that way, friendly service, and promptness. I wont go anywhere else for help with my computers.
Chris is rude always delays, always coming up with excuses, does not complete jobs, and if very unloyal, he cant run his company!! I recommend not going to him for nothing not even a job position. I have spoken with his employees and its not them, they are hard working and well intended. It is his tools that need upgrading. Daltech needs to get automated. Beware Daltech does not hold any GL insurance nor product liability insurance. Go to him at your own risk.
I was very pleased with my experience with DalTec. When I brought my laptop in, Nels ran a few quick tests for me free of charge while I waited on my lunch hour, which impressed me. He was very friendly and helpful and then explained to me some options in a low pressure, genuine and professional manner. I decided to think over my options over the weekend and decided to ask Dal Tech to swap out my laptop data to a new laptop. They stayed in contact with me until the project was finished, and their pricing was very reasonable. I also asked if he would help me with recover my Itunes library and playlists that disappeared when I installed the latest version recently, and he did. So glad to have my playlists back. This was a wonderful extra thoughtful customer service bonus that will keep me coming back. I love to support small businesses that go above and beyond, and I would definitely send my friends and family here.
Knowledgeable, Dependable and Effective in solving the hardest problems.
Fantastic group!