The State Farm rep Ken, was a very professional representative and it was apparent he was keen on having my needs up front. Over the phone he knew what to ask. As a retired US Navy Chief, I was impressed and would recommend my family or friends to State Farm. By the way, they didnt gouge the cost. They saved me money by giving me the bottom line cost for a senior adult.
We have gotten our insurance police setup with Kevin Post from Linda Horton - State Farm Insurance. It was a pleasure working with Kevin because he is so helpful and professional. With Kevins help, we are now paying less than half of what we used to pay. He is personable and provides exceptional customer service. Above all, he knows how to find you the best deal that fits our needs. I cant think of any reasons why anyone wouldnt want to work with Kevin. If you want great service and great saving, Kevin is who you need to talk to!
Linda and her team have taken great care of me for 3 years while working in Dallas, TX. All my insurance needs, questions and any information needed was handled immediately and professionally. I will miss being a part of this State Farm family. Thank you for the awesome customer service received!!
Kevin was very professional and helped me get a good rate on my auto insurance.
Linda was able to directly assist me on the phone with a renters insurance policy. Even with it being such a small policy in terms of the revenue they bring in/services offered, she took time to go over the policy in great detail with me, answering all of my questions. As I am new to the Dallas area, she offered me tips on obtaining residency and explained the loyalty benefits of being a State Farm customer in a helpful way. She went out of her way to provide me with useful information and gave me the best customer service I’ve had in a while. She was very professional and made me feel like my business was valued. I am confident that this new policy and future policies I add will be stewarded well. Thanks for your help Linda!
I had a customer that needed auto and home insurance in the Dallas/Fort Worth area and Lindas team member, Kevin Post, was able to reach out to the customer and get all policies taken care of quickly and saved them lots of money as well. They were awesome to work with!
Kevin Post was great to work with to get my renters insurance purchased.
Linda was the one I talked to.she was very friendly and helpful.Would recommend her to anybody
Linda has personally and very kindly responded to me during this quarantine with suggestions which would help me financially but hurt her revenue.I appreciate her authenticity.For the over 2 yrs since I moved back to Dallas, her office staff has been exemplary and her rates the best I’ve found!Grateful to have her as my agent and highly recommend her concierge business practices.
My first encounter with Linda was via email regarding a COI for a client. On behalf of the company, I reached out to Linda Horton, who in every effort went above and beyond to provide me this information. Despite the epic pandemic, Linda remained positive and even followed up with me to be certain of my request. It is impossible to think of this experience without feeling a sense of joy. Linda, I express my gratitude for this experience and wish you the best of luck in your business. With the example youre setting, I have no doubt this business will too go above and beyond. Best!
They are always going above and beyond to help you! They are so kind and treat you like you are the most important person no matter what the situation. It feels like they run their business in a small town old fashioned way. They never rush you and are always so helpful and kind. I love how Linda takes the time to send a hand written card for every holiday and birthday. It’s the little things they do that make it worth it to use them for your insurance provider. With Linda Horton you will always be a name and a friendly face not just a claim number and a pay check! I highly recommend them!!
After being an 11 year client Im being dropped. Recvd a call and was advised Id recv a letter in regards to it, which I have not. Its a shame Im being treated like a number and not a person after all this time and money.
When it comes to dealing with car insurance, it can be a headache but it’s not the case with Linda Horton. She is AMAZING. Not only is she personable, you feel like a valued customer not just a quick sale with her. I highly recommend her office to anyone shopping for insurance.
The service Ive gotten with Lindas office has been outstanding...a friendly, professional group that is quick to respond to questions or needs. Rodolfo has gone above and beyond in providing invaluable information not just pertaining to insurance. He is truly a super star in the world of customer service! This can be said of everyone at Linda Hortons agency...I highly recommend them!
I am very happy with your a special customer service many thank you God bless you and your family!
My family recently made the big move from Colorado to Texas, and let me be the first to tell you, Linda Horton and her team have made the insurance part of the move effortless. I have called with random requests and am always greeted with helpful and happy folks. I highly recommend you trust Linda with all of your insurance needs!!
I love Ms. Hortons office. i have used her and Shatavia for many years and I appreciate them so much!
Linda is by far the best agent. I use her for home, auto, life, and business. She really goes out of her way to find the best coverage and is very pleasant to work with.
Rodolfo has been nothing short of amazing since our move to Texas. He has truly gone above and beyond to make sure that all of our insurance needs have been met. His thoroughness and follow up have been greatly appreciated.
I have not signed up with State Farm yet, but based on my wonderful interaction with Tory yesterday, I fully intend to. He has been the most helpful insurance agent I have ever spoken with. Rather than giving me a generic quote, he answered all of my questions patiently and articulately. I look forward to working with them!
Great help in finding a good insurance rate. being in the Early 20s Insurance is very expensive every where I got the best rate and Life insurance. My Agent Rodolfo Is the best, and helps as much as he can. Love this place
Linda Horton and her team are outstanding! They work 24/7 to serve you. I have worked with them for a long time. They are the best!
Tinille made everything so easy for me as I moved to Dallas. My insurance was affordable, high quality, and easy to understand.
Every time I call your company I feel like I’m taking up your employee’s time y’all must have them on a timed call! So I’ll rather do to a company that will not rush me off the phones and take their time to explain and make sure I get it. My mother also left state farm for the same reason. Rush me off your phones = rush out of your services.
Ive always had positive interaction with Linda and her team members, they have gone out of their way to make sure Ive got everything I need. Linda has taken her time to provide specifics about how the insurance industry works, so I wouldnt make unnecessary claims that would cost more in the long run or possibly get me cancelled (ie. getting chipped windshields fixed). Knowing there are always insurance options, Id highly recommend Lindas State Farm Team.
I thought saving money was what is was all about until Lindas team showed me the importance of having the right amount and right type of insurance. Her staff bent over backwards to make sure I was taken care of, all the while respecting my time. Give her office a shot, youll be glad you did!
Great customer service! Are always available to help with any questions you may have. Im a very satisfied customer!
Tinille was authentically caring during my interaction with her and she was very helpful in transferring my auto insurance.
We love Linda and the service she provides. Shes easy to communicate with and always answers our questions quickly. All our policies are with her.
I was with a different insurance and Rodolfo Mendez saved me money on my new policy. Thank to him Im saving money. I love Statefarm Insurance...
Roldolfo is amazing! He did a great job at explaining to different types of insurance they offered as well as its benefits.He got us an amazing policy that fits our needs. Now Im just wondering what to do with this extra monthly cash? Maybe Shoes? Lol#JustKiddingItsGoingTowardsSavings 😂Thank you Rodolfo Mendez for helping us out! We cant thank you enough!
Been with state farm for quiet sometime and i absolutely like it . Shartavia was very nice, professional and helpful and she definitely helped get what i need.
Excellent, patient and friendly service! Thanks, Tinille Bradford!
Had some initial difficulties with Lindas staff however was very pleased with the service that I received from Linda herself. Once Linda was aware and involved with the problem it was resolved within a few weeks.
Ill always be thankful for the way Linda took care of me when my truck was destroyed by hail damage.
The best insurance agent around
Linda and her team are awesome!
Great office! Highly recommend!
Linda and her staff blend knowledge with service
They are the best