Needed a steering box installed in a 46 year old custom van. I was told it would take 3 - 4 hours and made arrangements to drop it off the day before. Van was done before noon the next day! Very happy with the work, the price and the quickness in which the work was done. Will definitely go back for any needed work in the future.

I got my car inspected here. It took a little less than half an hour but they were friendly and efficient and I didn’t have to leave and come back to get my car! Amazing!

What a great place! Friendly, professional people. It was like finding a little gem in my own neighborhood!

Very helpful getting my inspection done after advising me to have GVWR corrected at the registry.

Great service, honest and quick turn around.

I went to Tap Auto in Cumberland for a vehicle state inspection. Upon arriving I was greeted by a worker/owner not sure who stating that license plate frames in RI are illegal . I then asked him to remove it and he stated “My tool, my time $10 .” I asked him to borrow a screwdriver and did it myself . Upon doing some research plate frames are not illegal in RI unless you cannot read the plate. My frame was the standard frame put on by the dealer when the car was new . Not one number was obscured. Guess this is a quick way to make 10 dollars. This aside the woman in the office was very nice .

Been here 3 times so 100 % satisfied with service. THEIR very professional I will continue to give them my business!!!

I have been going to Tap for over 20 years. The only place I bring my work truck and personal pickup. Top notch service

The lady receptionist was great. However, the man who did my state inspection scammed me. He told me there was a new law that went into effect Jan 2020 in RI that you cannot have a license frame around your license plate. He told me that my car will not pass inspection and he charged me to remove the license frame. Honestly, it felt fishy and I was targeted for being a woman at an auto shop. After I went home and googled it, the law states that your license plate needs to be visible. A simple frame around the license plate is fine. I wont be going back to them. Period.Edit: Here is my reply to the owners response below:The frame that was removed was a standard frame that Anchor of Subaru dealership placed on my license plate the last time I had an oil change. There was no obstruction in identifying my plate digits. It was not a home made frame. It was one of those standard frames that thousands of cars have around their plates.On another note, as I update my review I found another reviewer complaining about the same issue I had. Please read the review posted by Al DAImeida below.

Very good customer service and overall a great experience. From the moment we walked in, we were treated really good by their staff. Its hard to find a really good place like this nowadays, and I hope to be able to do business with them again in the future. Thank you!

Quick service and friendly staff. Made the inspection process smooth.

Had my RI state inspection for emissions and safety completed here. Very clean and professional service with friendly office staff.

Labor is $80 hr. Now I know why their garage is spotless and empty.

Had my car inspected Awesome service 👍 thank you

Great guys, reasonable and they do it right the first time.

Need too get there s#$& together but good people

Best service ever, quick, easy, no hassle car inspection. 5 star!

Best automotive service in the area. Invited me to come in immediately without a prior appointment.

Highly recommended!!! Fast inspections, easy to schedule, good service, very clean, nice enviroment. As a woman that dont like to go fix my car, this is a good place to go. Very honest people, tell the true if they can or cant fix it. They dont waste your time.

Donnie and Chuck are two guys that certainly know trucks. You might pay a little more but they will get your truck back on the road quickly and correctly. I went to two other mechanics for my brakes, one was rogers front end, who only charged me $55 to adjust them, but they failed and after backing into a car we came to tap. The bill was not $55 for sure but they found i needed much more than an adjustment. Now my truck drives like new and im not afraid that Im going to hit someone and get sued over having an unsafe vehicle on the road. Thanks Donnie.

Save time and patience, bring your vehicle here first. Probably the best troubleshooters in the business.

Nice guys ...they work with ya.

Don and the crew are great to deal with. They will get you back on the road as quick as possible. Thanks TAP Auto...

Ok

These guys know trucks. 6 months worth of issues that no one else could figure out, they had it done in 3 days. I will never bring my trucks to another shop again. I would say Ill be going back soon, but with how well my truck is running I dont think Ill need to.

Very friendly staff, great service!

Told me the truth didnt fix the truck knowing it wouldnt pass inspection later.

They know what theyre doing

Ciosed

I went in for a car inspection today, they were super nice and helpful. I wish I had gotten the mans name but it was really nice chatting with him, plus the inspection went by quick and simple! Id definitely go here again.