Hook -n- Up is one of the Best Companies, I’ve ever had the privilege of using. I was out of town on Thursday September 2, 2021.About 10 AM wife’s vehicle broke down. She let AARP Roadside know. She’s 79 years old and not from this area She was left hanging for 4 hours in Walmart parking lot, by the local AARP roadside service ( which we have since canceled) provider . The “dispatcher “at that service, which is a half of a mile, from Walmart, told me, after I called at one PM, that she had no information including my wife’s phone number and actually asked me if my wife was at Walmart in another county, even though my wife had received numerous text messages that a recovery vehicle, was going to be there, at noon ..By 2 PM, my wife had become uncomfortable and nearly distraught. I called Hook -n- Up . The lady who answered the phone, went beyond professionalism. She conveys a sense of urgency and sympathy, for my precious family member and the situation at hand. She and one of her great drivers were on the job immediately. The vehicle and my wife were home in less than an hour. It’s nice to know there are still some good and ethical businesses like Hook -n Up, who truly care, about the community and elderly citizens.

Great service, Costumer service at its finest. They had my truck home fast and in one piece. Thank you guys so much.

Very quick response and surprisingly affordable compared to similar companies. I highly recommend them.

Locked myself out of my car with my four month old inside. They were the only place in Culpeper that answered on a Saturday and said there were two others ahead of me and it would be an hour wait. Once I told them about the baby they were there in ten minutes. I’m beyond appreciative!!

Lisa is amazing!! She has gone out of her way numerous times to help out quickly and professionaly!

Great service, quick response. Thank you.

Prompt n fair priced

I called because my tire blew while driving they came quick very polite and reasonable prices. I will call again when needed. I thank them for helping make it better during a stressful time

Trustworthy and friendly. They made the worst possible situation feel better. They towed our vehicle to their lot after a catastrophic accident. They noticed expensive personal items inside and covered the vehicle with a tarp so that the items inside would not be damaged by rain. When we showed up without an appt., and they happened to be there, they let us retrieve our items and waited patiently as we went through it several times to make sure we didn’t miss anything. Thank you Hook-n-up!

Towed my car from parking lotReached here to to pay my towed bill forgot my wallet in rush, they didn’t wait for me to get my wallet from work they shut down their garage and told me to wait untill they come back from their work, I had to wait 30 mins to pick up my own car in the street . They are looking for easy big money . Don’t know how to behave .no friendly at all

I was broke down out in culpepper and called geico for a tow. They sent out this company, called around 1:40pm. Geico said they should be there in about an hour by 2:45pm. Guy named Joe shows up at about 2:15pm ready to rock. Extremely nice fellow and chatty. Couldnt have asked for a better person to come and tow me. Took us all the way back to Fredericksburg. Of course geico took care of the tow but I would highly recommend them to anyone in the area. Thanks Joe! We appreciated it.

Original tow company was a no-show so insurance tried Hook-N-Up. HNU showed up at my location fast, about fifteen minutes before the estimated time they gave me. Their driver was quick, friebdlf, and had me out in no time.

Very friendly service. Made getting my car towed a little less terrible.

Terrible service..no friendly demeanor...absolutely out to get your money! They are ALL business and NOT neighbor friendly.

Great

Got towed quickly