I have only experienced excellent customer service and quality workmanship from Fants Automotive Service. I appreciate their honesty and totally value and trust their opinion when it comes to servicing my beater car. Thank you so much for all of your help. Im kind of new to Culpeper and am so happy I found an auto service I can depend on! JMF
This place is the hidden gem in Culpepper, Virginia for all your automotive care.A family business that actually delivers 100% ethical automotive services.Should you have any automotive issues from tires to transmission, this should be the first place you go to.I have used Fants Automotive Services for the past 8 years for all my automotive needs.The team Tim, Will, Dave etc, will take great care of you and your car or truck.
Friendly and honest. Been bringing my vehicles to Fants for 14 years and never had an issue. They make recommendations when warranted, good or bad, even if the recommendation is, I know you were wanting this done, and we could do it, but its not a good idea, because... - they never try to up-sell me or my family members. I see some people crying about not getting in for their inspections, and yes, sometimes Fants is extremely busy and cant fit me in, so I just wait until later. All around great group of folks, dedicated to quality.
Anything needs to get fixed take it to fants it will get fixed Honest and not overcharged their customers thank you
Fants has serviced my families car needs for many years. They are trustworthy & I have never had a bad experience using them.
Fant Auto has been honest and informative on several visits. I trust them.
Great customer service and I am always confident in their work.
Worst customer service ever checked my oil the next day it was about a quarter low never again
Staff is always very professional and they have great customer service. All of the mechanics and owner work very hard. I appreciate knowing I can take our family vehicles to get regular maintenance and know we are getting a good price and the service will be done properly.
Good and honest service. Say hi to Tim.
Every time I came into to get my truck inspection they always had some kind of reason they could not get to it, what a joke
Excellent service 👍
I was considering purchasing a used vehicle and took it to Fants to have it checked out and get an opinion on it. Set up an appointment and they took it in and put on the lift for me and looked at it. It helped me make the decision on purchasing said vehicle. Locally owned, staff is professional and friendly. Prices are good as well!
Great as always
Always great service at a fair price.
Inspection done after I dropped the car off on my day off, now received a phone call and I am off to work. Thanks again for a thorough inspection. Friendly and well mannered staff. 👍
Best mechanics in town fair prices and very good custimer services
Great experience. I went in for an inspection and an oil change without an appointment and they were able to work me in and have the job done in just a few hours which was better than I expected. The oil change was reasonably priced and very thorough, including a general fluid check up, and the customer service was fantastic.
I have taken my vehicle here a few times and each time they have either tried charging me way more than what was quoted to me or they did not fix the problem at all. The owner is extremely rude and shady. We will never use this company again and I will be sure everyone in the community knows about how this place really is. Dont take your vehicles here you will regret it.
Fants is the only place my parents have ever taken their vehicles and I follow in their footsteps. Tim is nothing less than sincere and helpful! I had an emergency flat tire situation the other day and got my car to him as quickly as I could, no appointment and without hesitation he immediately went to work and fixed my tires in no time! Everyone there is so friendly and honest hard working mechanics! I wouldnt trust anyone else! Thanks Tim!
I’ve been taking my vehicles to these guys for over 20 years, they’re the best in the business and I recommend them to everyone I meet! Everyone there is very honest and dependable!!!
Great Team! When the Nissan dealerships couldnt figure out problems with my car, they could and did. If you are looking for a mechanic that you can rely on, this is it. Smart, flexible and fair.
Best place to get your auto taken care of! Truly - you will never go anywhere else ever again
Fants Automotive was very quick and efficient at patching my tire. The mechanics working were also very kind and courteous. Great shop!
Ive been here the last few years for vehicle inspections. They always do a thorough job and if you have to drop your vehicle off they call you before working on something. Thanks again for today and your speedy Service.
Stopped in without an appointment to see if they could do an inspection. The shop was closing when we got there but they were kind enough to go ahead and inspect it for us. Great experience, highly recommend!
Owner is EXTREMELY rude. Also makes you pay in advance BEFORE doing the auto inspection and it HAS to be cash. What if something was wrong with the car and it needed repairs and did not pass? Also, nobody should EVER have to pay cash upfront for no services rendered. Rudest owner ever = no business from myself or people I know.
I have been going here since 2005 they always take care of me service has always been fast and friendly .
I have gone to Fants a few times and each time has gotten worse. The most recent time I asked about getting a State Inspection and the owner laughed at me. He said I would have to make an appointment (when I have called he said they dont do appointments for inspections). He went on to say that I should know that it is was the end of the month so everyone was coming to get inspections. Then he said that it was lunch time. He continued that he didnt have room for 4 people in his waiting room (my 3 kids and I) for 4 hours and to come back at 2pm. It was 12:30pm, so that isnt 4 hours and when I mentioned it he said it was 11:45am. Umm, ok. I think he has completely lost his mind and has no business working on cars when he cant tell time or speak respectfully to customers. No business from my husband or myself ever again and I will make sure to let everyone I know stay away. Customer service is actually important and the owner is rude and has taught his employees to be the same.
Awesome service
Absolutely the worst place in town dont go their
Not pleased at all. Theyre rude and charged me way to much for what little they did. They also refuse to leave a voice mail. The owner and mechanic are two peas in a pod . from now on Im taking my vehicles to a experienced mechanic
Kind, helpful, and honest!
The owner is as rude as the mechanic. If you dont want to deal with ppl or women specially, change your job.
Friendly and efficient!
Have taken my car here for the last 4 years for inspection and the las 2 years they tell me they have to charge me more for adjusting the lights. I accepted the last 2 times but now for the third time?
Good, honest, and fair repairs.
Great Services At A Great Value.Very Knowledgeable.
Great service...
Not very friendly people there considering the competition. I decided to take my service elsewhere.
Really quick! Pricey though.
If Tim cant fix it at a better price nobody can thanks Tim
Always gets my dads care taken care
Great service
Not enough people.