Sarah and Sosa were wonderful! Very professional. They put both myself and my husband at ease during the whole clean up process .

The PuroClean team (Abby, Raquel, Stefan and Jason) were professional and caring from the first phone call I made to get help for our flooded basement.Stefan and Jason came within hours and made me feel safe and cared for. They were very informative, explaining every step as they went along. They worked tirelessly to dry out my basement. Jason started to feel like a member of my family since he came almost daily to check on the progress!I highly recommend PuroClean. You get a live person on the phone 24 hours a day!

We had a pipe break in the attic which flooded the room below. Water poured in and down our granddaughters ceiling ceiling fan. She was very distressed and upset to see water every where.We called our insurance who recommended PuroClean of Rhode Island.I must say, I was surprised how quickly they had a team come to our house. Bri came in and assessed the situation. She was very knowledgeable and climbed into the attic thoroughly checking everywhere.They removed all the wet materials including insulation, wet rug, and other items. They sealed off the bedroom so the rest of the house continued to function and flow.I would highly recommend PuroClean for any emergency services. They do it all from fire, mild, and water all the way to lead.This Veteran owned company is a jewel in the crown of Rhode Island as the Paramedics of Property!#RockFromRI

My insurance provider arranged to have Puroclean address the remediation of the water damage that originated on the third floor and affected ceilings, walls and floors all the wat to the basement. Stefan from Puroclean arrived within a few hours and jumped in to clean up the water and dry out the ceilings before mold could form. He was very knowledgeable and had a full plan to minimize any damage. Not ever experencing a major water issue and not knowing what to expect from Puroclean had me very concerned about the outcome. Stefan instilled confidence in me that the clean-up and damage would be corrected to my satisfaction. He arrived at our home every day to record moisture levels and refocus efforts to areas that needed more drying. PuroClean is a one stop shop from start to finish. I did not need to hire painters or flooring cortractors. Great job! Thanks so much.

Awesome company to deal with. Loved their staff Sara and Jason, they did a fantastic job especially during the heatwave. They went above and beyond. Couldnt have asked for more professional or trustworthy people. We hope to never experience anything like this again, but if we do, we will definitely contact PuroClean. Thanks again Sara and Jason for doing such a fantastic job putting our house back together, Most grateful to you both!Kathe and Steve

Sarah and Steve performed water damage clean-up in my home in Attleboro, MA after a water pipe burst in my bathroom. We were very happy with their work and professionalism. They were hardworking, empathetic to our situation and very thorough in their clean up work, demolition of floors, gutting of our bathroom, and drying out of our carpets to salvage what they could. My wife and I were extremely happy and satisfied with all of their work. They kept us updated of all their work as it progressed and even showed up on weekends to continue with the clean-up work so that disruption to our home was minimized to the extent possible.

I work with a property management company, we manage over 1,200 units so its safe to say we experience a lot of emergencies where we need a restoration company. We always use Puro clean, Briee is great and always very helpful and responsive. Definitely recommend them.

Thank you Puroclean!!!! Your fast response, professionalism, and patience were truly appreciated. The employees answered all of my questions and did an impeccable job with the clean up of our basement flood. Fast, friendly, thorough service all around. I would highly recommend them to anyone in need.

The team repairing my home from PuroClean, Sarah and Jason, exceeded expectations for professionalism and efficiency. They did an excellent job in such a small crawl space and took great care of our belongings. Top notch crew. Top notch company. Great attitude towards hard work.

They were awesome and very polite and on time ! They listened to my concerns and respected them ! All the workers were awesome, Sarah and Brie and Steve were the ones that really made a big impression! Thank you again I was in a mess and now I can see the light!

The team that arrived to fix our basement was professional, responsible, efficient, and very neat. They were there to answer any questions or concerns we had along the way, and did a great job fixing our problem. Great service from the moment we reached out to PuroClean RI- would highly recommend!

As the contractor for my out of state customer they were very responsive to my clients needs, while providing great service. Sarah did a great job on site and Chris was a real Professional to deal with. I would highly recommend them if you ever need their services.

They were on time, courteous, helpful, they did a great job cleaning my house thanks again to Sarah and Jason and the rest of the team

Stephan and Sara did an exemplary job. They arrived on time, worked quickly and efficiently and kept me appraised on what they were doing and what they had yet to do. Chris, Stacey and Brianna could not have been more helpful or responsive. I have been a property and casualty insurance agent for 42 years, Ive seen many restoration companies, but none better than PuroClean of RI.

Sarah was very professional and had a great attitude while doing a dirty job. She was punctual and efficient my experience was a good one and I would use this service again.

I cannot say enough good things about Bri and the crew from PuroClean that came to remediate the flood damage caused by a broken water heater. As a new homeowner, I was in full panic when this occurred. Bris professionalism and calm went a long way to relieving said panic.Bri and her crew did an amazing job! She was thorough and professional with the very large task at hand. More than that, Bri was great at explaining what was needed and patient with answering any questions I had along the way. I couldnt be more pleased with PuroClean, Bri and, of course, Jason and Celio. Many thanks to them all.Edit: I would also like to call out Sarah and Bonan who recently came to empty the pod of my belongings once the renovation was finally complete. They were excellent as well. Not only did they do a big job quickly, they handled my belongings and furniture with care and went above and beyond to help me get my home - and life - back to normal. Kudos to them!

Sarah, Alex, and Jason were very friendly and efficient! They moved everything we needed into the places we wanted. Promote!!!

It was a pleasure doing business with PuroClean. Everyone that helped us from beginning until completion were professional, helpful, and thorough. Stacy and Racquel were extremely helpful and responded quickly over the phone. Stefan was polite and thorough when he walked through and took pictures of the damage. Steve, Saulo and Sarah are extremely hard workers! They left everything clean when they were done right down to washing the floor on the way out of our home. Thank you!

My fiancé and I had a leak in our bedroom that caused water damage to our hardwood floor and our ceiling. Bri and Sarah showed up and saved the day! Both of them came in with a smile on their face and ready to get to work. They really took the time to explain everything that they would be doing and why it needed to be done. I originally thought the damage in our bedroom would be much worse but Bri and Sarah put me at ease and fixed it even better than I thought possible. They put 100% into their work on our bedroom floor and ceiling and were so nice! I highly recommend this business, especially Bri and Sarah!

Stacy and her team were amazing! They arrived on time. The crew was respectful, professional and did an amazing job cleaning up my damaged basement. I was very impressed by their service and would highly recommend them to anyone with water damage. Thank you!

We had a leak from our air handler in the attic that cause quite a mess in two rooms. Bre and Sarah came out, on time, and did a fantastic job explaining the process, documenting the steps and cleaning out all the damaged material.

Excellent communication, a high level professionalism, and quality work! Thank you!

The people at Puroclean from the very start were responsive, polite, on time and explained every step of the way. They clean up after themselves every day. They were on time and very professional. I would not hesitate to recommend them very highly.

The service was excellent! Sarah showed up within 2 hours of my call to my insurance company to start the claim process. She was excellent!

Brianne and the rest of her team did a great job! Incredibly friendly and helpful! They know their stuff too!

Holly has an impeccable work ethic. She is a very hard worker, is detail-oriented, and follows through from start to finish on every step of the process.She explained the work for the day and at day’s end, she showed me pictures, described the work she had done and answered all my questions.Holly took extensive care in removing back-to-back walls and portions of the ceilings in the living room and kitchen areas and cleaned the areas of lead. She meticulously cleaned the work area upon completion.I have the utmost confidence in Holly and strongly recommend her.

Responsible and reliable and knowledgeable staff that were so cooperative. We would NEVER recommend anyone else. Alda & Olivia were FANTASTIC -these ladies were unbelievable, whatever they are paid, it should be doubled!!!Chris - was also so kind, courteous, and took time to explain the process!!!

Holly and team were exceptional! She arrived within hours of our home flood and walked us through the process, explaining details in a very calm and reassuring manner. We knew right away that we were in great hands. Her crew has been in our home for a week now and we feel very confident that our risk for mold and further damage down the line has been mitigated. I would recommend this company to anyone! Also, the owner, Chris Sanford, and a gentleman from their corporate office also came out to our home the day after our flood. They were also very professional, reassuring and caring.

The entire crew is extremely professional and cordial. The exceeded every expectation that I had during this clean up process. Stefan was an oracle of knowledge with on the spot questions and Karl was expeditious in his assessments. If youre thinking of having mitigation work or restoration work done, the choose PuroClean because they will NOT disappoint you. Thank you all for the OUTSTANDING service and for the veterans who have served our nation working in your company too. Again, Thank you all! Cheers!

Ownership and staff are very professional and knowledgeable. We have worked a lot with PuroClean. I would recommend Chris and his team for any restoration services.SpencerDirector, Pride Exteriors Corp.

Bri was professional and knowledgeable.All associates were accommodating and understanding. I would recommend them.

PuroClean was recently recommended to us through USAA and we had a fantastic experience. They were thorough, professional, informed, communicative, and on-time from the on-site teams to the business managers. Would highly recommend.

Great company. Excellent service, very quick response. I love that this company is locally owned. Staff very professional, my anxiety about a water leak reduced greatly after the quick response. Recommend highly.

Fantastic company. Weve referred PuroClean several times and our clients always remark on their professionalism and knowledge. They have a great company culture and dedication to the work they do. Highly recommended.

After our gas water tank leaked and flooded the finished basement, we called PuroClean. Within twenty-four hours their crew had placed all of your furniture into a Pod in the driveway and the carpet, drywall, and baseboard into a big dumpster. They have worked with our insurance company and have started the rebuild. Every single Pete on their crew had been most kind and most professional.

PuroClean did a great job helping us with a leak in a multi family property for one of my clients. They were on time, on point, and under budget. I dont want to have to use them again, but if I have a need at least I have a reliable place to call!

I work for a PuroClean in NY and recently my sister had a leak in a wall. Since it wasnt addressed quickly enough mold formed. When she asked me who should she call it was a natural to call Chris at PuroClean RI. Explaining the process and helping them through a bad situation. They now are mold free and have a beautiful kitchen. Nice to know we can count on fellow dealers to help family members when in need!

When my sump pump died in the middle of this heavy rain period, I awoke to 4 of water in my basement. Panicking, I called numerous water mitigation companies, one that needed and estimator to come out first, and then they could schedule the cleanup, or the boss was out and needed to call the office back on availability. Good grief, who can wait??? I luckily then called PuroClean, and what a difference. The guy on the phone said YES someone could come within the hour. Chris arrived quickly and patiently waited until I figured out whether he was the company who said theyd come, or one of the others (I did mention I panicked!). I am so glad he waited. What great service. He surveyed my new lake, described everything hed recommend doing, answered all of my questions with thorough information, suggested appliances the plumber might check when he got here, contacted the insurance company, and promptly got to work. The water went down amazingly quickly with only one pump, and he vacuumed the wet spots dry before bringing in the fans and dehumidifier. He checked on those daily until they were removed. I so appreciate his calmness in all the chaos, I trusted him right away. Kudos to you, PuroClean, for having an employee like that. And for your other staff, who seem to work seamlessly together to make dealing with your company a real pleasure. Ill always recommend you, although I do hope we dont meet again anytime soon.

Olivia was very professional and thorough hard worker very well organized we are extremely satisfied with purocleans services and will recommend Olivia and puroclean to others

PuroClean was great! From the moment they came out to assess the damage, they made us feel like they truly cared about our situation and they continued to demonstrate they cared throughout the entire process. Their estimate was clear, detailed and easy to understand so we knew exactly what needed to be done. Overall, their work was very thorough and left very clean, ready for the contractor to put everything back together. Even our contractor commented on what a nice job they did. Best part, the invoice received after the work was completed was exactly the estimate we received in the beginning - nothing hidden like the horror stories we heard about other companies. They made sure to communicate their findings during the process so we knew what was being done as it was being done. Wed recommend them to anyone we know! Thank you Chris and Chris!

Very professional company. From the beginning to the end of the job everything was handled in a professional manner, with professional trained efficient staff and management kept me informed at all times on the status of the works. I will definitely call them again for estimates and also for construction works.

Very professional, prompt, and flexible with a busy family! In the time the initial damage occurred they were very knowledgeable and helpful! I very much recommend them!!

Puroclean always does a top notch job!

You all went above and beyond to make sure the fire/smoke smell had gone away! I appreciate all your efforts!

It’s very rarely these days to find a company and personnel that go above and beyond to provide excellent customer service. Waking up to a completely flooded downstairs was awful enough. Trying to figure out what to do was overwhelming. Having Holly from PuroClean knock on our door was the answer to our impending meltdown. Well-trained, patient, knowledgeable and caring, Holly took control of our disaster and made it our home again. She assessed our situation and went above and beyond in making sure our home was fit for our grandchildren. Great service!!!!

Excellent response time and service. Bri took care of everything and when I asked what I could do to help she said “you don’t have to do anything.” What’s better than that?

Puroclean promptly returned my call on Friday night before a holiday weekend to tend to a water issue in my basement. Olivia was the first person I spoke to and she was so helpful and understanding that it made a stressful situation easier to deal with. Bree came out within the hour and cleaned the damage. She was professional and courteous and took care of the problem quickly. I highly recommend this company if restoration services are needed.

Ive used PuroClean several times in the past and have always found Brianna and the entire crew to be responsive, prompt, friendly and knowledgeable. They really are just a call away and they take all of the stress out of the project.

Bri was professional and polite! She explained to me what the process was and showed me after it was completed. Great job!

It’s been a pleasure doing business with PuroClean. Bri was wonderful to work with. She is professional, knowledgeable and friendly. Bri completed the work in a timely fashion and I am very pleased on how it turned out. Should I ever need remediation service again, I will be in touch. I will certainly recommend you to my family and friends as well. Thank you PuroClean and Bri!

As much as we didn’t want to have to have a reason to call a disaster restoration company, I’m glad I called Puroclean. They handled everything with compassion, and professionalism. Thank you for bailing us out!

I had a fantastic experience with puroclean! Bri was exceptional with the cleaning and keeping me informed of everything. She did an awesome job of explaining the process and is the reason I will always use and recommend puroclean!

PuroClean was great for us! We had a plumbing/flooding issue that left one of our bedrooms in need of a total overhaul. They acted quickly to mitigate water damage and get us dried out. They also took care of all of the rebuild work. All together, we went from water logged mess to brand new beautiful space in about 3 weeks. All of the staff responds to people well. They understand that the original disaster has you stressed out, they understand that talking to the insurance company can be a pain, and they understand that your life is a bit upside down until things are fixed. At each step they are patient, kind, empathetic, and informative. Communication and scheduling was also stellar. Most of all, it was nice to have their help in walking us through every step of the process. Cant ask for anything more.

Great quality work

First we had Stephan (sorry if spelling is wrong!) and he was GREAT! So thorough and explained everything when he arrived. When he left everything was clean. I thought it was a fluke and he was just a great worker. Then we needed Puroclean again and Bri came! It was the same service!! She came in and explained exactly what they were doing, her and her partner were so friendly and they left again leaving a clean room. So impressed! And would definitely recommend Puroclean! Thanks again for not being bothered by my dogs guys and for helping out our room!

Awesome job by the team, came out on short notice and took care of everything

Best in class Disaster Recovery specialist. We manage an 8-Family building in Pawtucket that had a main sewer line burst. Not only did Puro Clean respond quickly and remove the raw sewage out, they also left some special filters in the basement to make sure the smell was removed. Top notch professionals I would highly recommend.

Im a Trustee at Pickford Greene condo association. Wr had water damage from a dishwasher on tje second floor.Holly was very informative and professional!

My second floor bathroom leaked into my first floor bathroom and all the way into the basement. What a mess! PuroClean was awesome. The took my panicked call at 4:00AM and quickly dispatched a team to take care of the problem. They were able to diagnose the problem and solution right away. I was worried we would have to take the walls down to dry them out. Thankfully they were able to dry everything out with minimal additional damage. Thank you PuroClean!

Highly recommended! Professional, trusted and exceptional service!

These people were professional, punctual and did not recommend or do more than what was needed. Would definitely recommend them.

On Time, Professional Staff, incredible clean up after mold mitigation and tearing out horse-hair plaster. Went above and beyond.

Great experience doing business with PureClean. Completely on point. Customer sev., pricing and expediting was very smooth.

It’s hard to put into words just what a great experience I had using PuroClean. We had a mold problem in my room and needed to get it fixed quickly. We’d never had a mold problem before and never had to put in an insurance claim before. We called PuroClean and spoke to Carl. He told us he’d take care of everything with the insurance company, something we’d been stressing about, and when he heard my mom had lung cancer and we were worried about the mold spores he immediately had some of his guys come out with air purifiers. His guys were consummate professionals, quick workers, and just all around nice people. They even put us in touch with reliable people for the wall rebuild. When our insurance company gave us problems with parts of the claim, Carl went to bat for us and helped us sort it out. I really can’t rave enough about them. I hope nothing like this happens again but if it does I will absolutely be calling PuroClean back and highly recommend everyone do the same.

They were great!They came an hour after I called. They did a very profesional job and accomodated to my schedule. They saved the wood floor after a leak. They charged a reasonable fee.Also, love that they hire and train veterans.Would higly recommend them!

Puro clean is very good

Thorough, professional and excellent service

Sarah and Sosa, the A Team. On time very professional came in took care of the damaged done by a water link in the washer and dryer area. They removed all molded area and including my living room floor. No mess to clean up .... I highly recommend these 2 from PuroClean.