Never have had any issues with any branches of FNBO. Theyve been my only bank, going on 15 years now. Always great customer service, nice cleanly branch, just the ATM machine can be down sometimes or not take my cash deposits which can be frustrating, but if Ive ever had an issue it was resolved immediately.
The most unprofessional staff Ive ever came across. Rude, lie to your face, and treat you less then a human is this branches motto. Also plenty of attitude is what you get from this branch. I reported this location and they are under review for my incident that happened a few days ago. Disability discrimination. Thankfully the other location across town, on Broadway, helped me in every way possible and so I will always go there!
Excellent customer service!! Kyle Mallicoat went above and beyond.
Bank tellers seem to know what they are doing. I always double check the transaction and they are yet to fail me. Thx
Every time I go through the drive through the people are laughing and seem to be goofing around and they always put my money in the wrong account. Every single time. No fail. Its annoying. I tell them which account too or I say the account linked to the card I give them and its like they just dont care. I dont feel like a valued customer here.
It use to be that when you took money into a bank to exchange it they were happy to help you, now they want a percentage of your money to exchange it I will never open a account or do business with first national bank they are greedy and do not care about people.
Normally when I submit a review about A bank it should be an easy 5 stars. All they have to do is show some common courtesy. Before I stepped foot inside the bank the manager profiled me. Ill be switching banks very soon. Now I know you dont think much of these reviews because you think people are going to voice there opinion anyways. But just so you know Im followed by over 2000 people on my rates and reviews page. And I always give A company A chance to redeem themselves. After what was said to me Im not going to continue to bank with you but if you were to redeem yourself Id pull my review.
My favorite First national bank to go to. Nice people (:
Everyone is so friendly here
An alright place. I guess