On a family of six road trip, our transfer case went out. Mike Frasers towed us off the highway, gave us phone numbers to resources like cabs, rentals, and sleeping arrangements. They replaced the transfer case in less than 24 hours and put us back on the road at a very reasonable rate. Trustworty, straightforward, fast and efficient. 10/10. Entire staff consists of good, friendly people.
Little did I know that BP uses Green hoses for gas and black for diesel! (Unlike the rest of the world that uses green for diesel!) so, Saturday afternoon my Sprinter started sputtering and I found Mike Fraser and Brian able and willing to help pump out my gas/diesel mixture and then go to a gas station and get me 5 gallons of Diesel to get me back on the road! Great guys and awesome service, in spite of being closed on Saturdays. Thank you guys!
We were traveling from North Georgia when we discovered our air conditioning was not working, after being turned away from three dealerships I stumbled on to their site on google. The nice lady that answered told us to come by and they would jump right on it. The 2 techs that worked on the AC were extremely nice and had us back on the road in short order. This place is awesome, and the folks there are “AWESOMER”(yes, they deserve a new word).
When my vehicle was towed approximately $200 was stolen out of the center console. When I questioned an employee about the what to do about it, he shrugged it off and just walked away. Fortunately I don’t live in the small town and $200 isn’t going to make me have to skip a meal. The place is dirty and has trash stacked all over the place. It felt like walking through a hoarders house.
The team at Frasers is top-notch - from the towing services to the repair of my vehicle. They went above and beyond for me.
Tow truck driver picked us up and dropped us at hotel as shop was closed when we called. After bringing my truck to the shop, he noticed I had left my cellphone inside. He brought the cellphone back to me at the hotel. Thats literally going the extra mile. Next day they repaired truck and we were back on the road. Traveling from Chicago to Ft Myers, Florida, we were lucky to have broken down in Cordele, Georgia where Mike Frazer is located. Great work and reasonable price.
Customer service is ok if u are white. They do poor sloppy work at times. The young ladies one is rude and other fake.
Staff was friendly and understanding as well as has a sense of humor and will do whatever they can in their means to help.
I hit an 18-wheeler tire on the road and it ripped off the exhaust. They were able to weld it back on and I was on the road in a few hours. Im more than happy.
Need a tow. Call them. Quick service.
I had a great experience except for the driver Brian I asked him to put on a face mask for both of our safety but he told me he didnt have to but nothing on.other than that everything was great.
Ever break down within 50 miles of Cordele GA, and you better call Mike or Brian at Frazier Auto Repair & Towing....Our Water pump went out on Saturday afternoon (7/11/2020) & we were treated promptly with respect and good value by this group of men.As a small business owner (roofing) myself, I know how you look forward to Saturday afternoons off & I really appreciate Brian working late & getting us back on our journey!Thank you both!D. Wages
The attendant was nice and he changed my daughters tire and he display great customer service.
They responded very quickly & towed us to the local Ford dealership... Twice.Very friendly & helpful, went above and beyond.Very exeptional towing company.
Very friendly and helpful service. I was completly satisfied.
This man is total piece Got in a wreck wouldn’t in hook from my car even though the tow truck I called was there waiting to hook. Didn’t call this for his services then charged 800 to unhook or told me I would have to pay 2500 if he hauled it to his shop couple miles away a real crook. Don’t use this man Was a semi I wrecked. Ridiculous
My daughter and I were broke down on I-75 S. Cameron’s towing gave us a ride to Crisp Auto in Cordele (do not go to Crisp Auto)! However, we quickly figured that out and went to Fraser’s. They were very helpful and professional in a stressful time. Thank you Mr. Charles for the tow to Warner Robins, GA. You guys are all great.
Rip off. I wouldnt recommend. some one called the owner of this business not myself had my own tow truck on the way he say I owed him a 1000 dollars !!!!! had to pay him before I could get it towed to my house never seen anything like it police just watched it happen crooked
Amazing service
I had mechanical trouble with my truck while traveling on I-75. I asked a local person, at a gas station, if there was a good local mechanic, without hesitation he recommended Mike Fraser. I could not be happier with their service, they took me in quickly, fixed the problem and had me on the road again. Great folks, they saved what could have been a really bad day for me.
Service to slow everything takes to long
Thank you Charles and Mike Frasers Auto Repair! My friends and I were broke down at the Plantation House Shell Gas Station and Charles came and towed us out in the dark on a Sunday night and was there promptly. He was extremely nice and made us feel comfortable after our stressful event while traveling back home to Florida from Tennessee. Thank you Charles for helping us! We were able to spend a safe night in the closest town with no bus or taxi service available and back on the road the next morning after getting the parts needed at the local parts store. We are very appreciative, best to you guys.
I used their wreckers service, good people. Like a pro..
Ok
This man is a crook. I would not choose this small company choose someone else save yourself the heart and the money.
Quick service and very helpful! They are all very nice people who dropped what they were doing to assist us. They towed our vehicle and worked on it and had it road ready in a few hours.
Water pump froze up and ripped the belt off going north on I75, They came and rescued my wife and I with a flatbed took us back to the shop and had us back on the road in less than four hours. Great people and great service!..art
Been going since I was able to drive, theyve never done me wrong. Great place to get your car fixed and your tires.
I was driving a hummer southbound to Tampa when it overheated. Contacted them at 1245PM on the day before Thanksgiving and the tow truck was there at 1:30. they determine the belt needed to be replaced and air-conditioner device needed to be replaced too as it seezed - then my radiator was dropping coolant and found a loose clamp causing drops every second. I am very impressed with your operation outstanding service . And what impressed me the most was that the owner is hands-on . The price was very fair.
OMG, if you are looking for Real Southern Hospitality this is the Repair Shop to visit. Thanks for your patience and reasonable prices. I made it Home Safely.
Auto repair has always done a fabulous job! Customer service is courteous. I think efficiency is only slightly a bother.
Was om the road traveling from Florida to South Dakota when I took my car in to get looked at and repaired because I noticed that the car would hesitate when I gave it gas to go up a hill or pass someone. I was told after they hooked it up to their computer that nothing was wrong with it execept for us having a brake light or turn signal out (which was totally untrue as we checked ievsrything before we even left the garage). At that point they told me that they could drive it after they ate their lunch and see if they could figure out the problem then. I told them no thank you as I had to get back on the road as soon as possible and we had already been sitting at their shop for about 2 hours with our pets. After I told them to just give me back the keys and I would pass on the further diagnosis they informed me that I owed $68 for the “work” they had done. I almost died when they told me that. $68?!???!? For what??? And as if this wasn’t bad enough, the next day the car broke down in the middle of nowhere in South Dakota, just like I thought it eventually would because the problem got worse and worse. How on earth could a car be hooked up to a computer one day and be fine, and then the next day completely break down to the point where the engine wouldn’t even turn over. I have my sting suspicion that it was never even hooked up to their computer, and if it was, their computer SUCKS!!
My water pump went out on I-75 S on a Sunday afternoon on my way to FL from AL. I was stranded with not a clue where I was or what I needed to do. I googled tow service near me and mikes business popped up and I called, mike sent a tow truck driver named Charles, he was there within 30 minutes. Charles took me to a good hotel and then took my truck to their shop, mike had one his mechanics start on my truck 1st thing Monday morning and I was back on the road by lunch Monday. I am forever grateful for mike and Charles. if I ever break down again, I hope its near cordel, GA so I can call them.
This is my main mechanic and Ive also purchased 2 great cars from that Ive sold and going back for another one,I love Mr Mike, his wife, and staff - Dawn * Jessica Rock!
Towed my sons car... my credit cards were left in seat..and they were still there when I picked the car up. Thankful they have honest employees..
Can we do negative stars??Setting up an easy tow - dealership to dealership - 50 miles. I was told they dont charge the dealership to which they are towing. Ok - I guess, even though every other place does. Driver cannot accept credit cards. A little less ok, because EVERYONE else does.But when I asked to take payment over the phone, they said I need to send DL and CC info via email - to a gmail account. I said that this was not a secure method to send credit card info. So then Im told, I can send you my phone number and you can text me a PICTURE OF YOUR DL AND CREDIT CARD, FRONT AND BACK.I thought this was a prank. I mean, its 2019. Does anyone really ask for this? Is this the same Nigerian Prince that will wire $1M to my account if I provide him the number?? We settled on cash on delivery.The icing was that I called at 8:30 am - 90 minute ETA. at 10:30 called back. They blamed ME for not paying up front, to which I reminded them that I was waiting at the dealership they were delivering to, with cash. Then it was another 90 minute ETA.Oh yes, and that original quote for $190? Thats now $200 (said the contracted out random trucker now towing my vehicle).Not just never again....Im honestly considering banning any business within a 10 mile radius in case this level of incompetence is catching.
They are equipped to handle anything, they have a repair shop, body shop, and a towing shop.They are very sufficient !
Fast response and friendly service
In Cordele, Ga. They are very nice and helpful. GOD bless them.
I’ve used Fraser’s many times over the last 25 years. They have always treated me well and been efficient.
Superb auto repair. helped us out with great service in a desperate time of need. would give 6 stars if possible. thank you.
This shop helped me out in a pinch. Mr. Mike Fraser and everyone working there are some of the sweetest people Ive ever come across. I was on my way to Florida from Gainesville GA and on the way there my transmission decided to blow up completely. I had no clue where I was and definitely didnt know anyone around. Luckily someone pointed me in the direction of Frasers shop and from there they proceeded to take me into their shop and diagnose my truck, all the while being completely considerate of where me and my girlfriend were traveling from, so they didnt try to rip us off, just did everything they could to help me out. A week later, I had a new tranny in my truck and its running better than ever. Thanks to Frasers and everyone who works there!
We came in because our turn signal wasnt working. One of the mechanics tried it and it suddenly worked, having not actually done anything to the car. He charged us $37 for doing literally nothing even though we pointed this out. They cheated us. Dont go there expecting fair service.
Great service....
Good service and good work
Sux and slow
Always on time and friendly.
Excellent service
Great customer service
Great work