I needed to get new plumbing lines ran that didn’t exist. I had them Install a 3 compartment sink, hand wash sink, and ice bin. All the drains, piping and plumbing, as well as make a hole thru the wood floor and concrete to access the basement. This company came in and gave me a quote that was much higher than others. And prior to him giving me the quote it took him a little time and he researched and gave me a complete explanation on why everything needed to be done within 24 hours. He showed up the day he said he would early in the AM around 7am with THREE TRUCKS, and didn’t leave until after 8pm. I would highly recommend this company and use them again for anything else I needed, commercial or residential. You get what you pay for. Thank you so much.
This is my second review of Rubber Duck Plumbing.Just like the first time; the service was outstanding.At 8:42 AM on Friday, September 24, 2021, I spoke to Joe at Rubber Duck Plumbing.I introduced myself and said that I was a repeat customer.I explained that I had a leaking bathroom faucet.Joe was very helpful. He said that a plumber would arrive today, between 11:00 and 3:00.Andrew, the plumber, arrived promptly within the time specified.Andrew remembered me from the last appointment.I liked that.Andrew was personable, professional and informative.Andrew patiently listened to what I had to say. He then tested both bathroom faucets and confirmed the leak.Prior to commencing any repairs, Andrew explained the scope of work and the costs involved.As a repeat customer, I was once again impressed with the same day appointment, the quick response, professional installation, willingness to listen and courteous service.Many thanks to Andrew and Joe.
Very prompt, professional Service. Ken was neat friendly and quick .I have not had good experiences with plumbers until I hired rubber duck plumbing.
Thought I had a leaky pipe because my kitchen sink was draining right into my basement. Rubber Ruck correctly diagnosed the issue as a faulty faucet. The plumber left for another job while I ran to Home Depot to buy a new one. He returned a little while later and installed it, all on a holiday. Price was fair and the service was fantastic. I would not hesitate to recommend them to anyone.
Prompt, professional and excellent service. I would recommend these guys for any plumbing job. Top quality! Thanks 👍
As long as we’ve been in our house, we’ve had two plumbing emergencies. Both times, we used Rubber Duck Plumbing. They were excellent! They did the necessary work and charged a reasonable rate and did not rip me off! Very happy with them… And while I hope to never have a plumbing emergency again, they are definitely my go-to guys.
John and Joe are both very professional. Their work is exceptional with excellent attention to detail. Clean, neat and courteous to our customers.
I was very pleased with the work of Rubber Duck Plumbing. John, Joe and Pat are very professional and pleasant to work with. They listen, answer questions and get job done quickly and properly. They answer phones quickly, and clean up when done. Their prices are fair & honest. This is my second time using them and I would use them again. They made a stressful situation alot easier. I would recommend them highly! Thank you Rubber Duck!!😊
These guys are truly the best! Came out right away, updated my whole heating and piping system! I definitely recommend rubber duck plumbing to friends family! Thank you guys so much for everything!
Rubber Duck Plumbing has helped me with a number of emergency and maintenance calls at my business. Our commercial property hosts approx. 1,000 people weekly, so I would consider our bathrooms/facilities to be high-to-medium volume usage. Rubber Duck Plumbing is always up to the job, big or small. Their staff is knowledgeable, professional, and reliable. They take the time to explain the issues in terms that I can understand. top notch service all around. I would recommend them to anyone for any residential or commercial property.
Excellent customer focused service. Would recommend and will use again
They installed a gas shut-off valve and installed my new gas dryer when the home improvement company that I ordered the dryer from couldn’t do the installation. They were prompt, friendly, and professional. Very happy with them!
Joe & Ken made what started out to be a stressful situation, much easier to deal with. They were responsive & professional and walked me thru the process that was needed to fix our problem. Thank you Rubber Duck Plumbing🙂🙂.
Came on time professional work couldn’t of asked for better quality of work absolutely perfect install
Great workers very neat explain every step before they do job. Highly recommend
John came out on a Saturday morning to check my heating system and was very honest about the situation. Called back the next day wirh ab estimate that was reasonable. Came Monday morning and replaced my oil heating system quickly and efficiently. The entire team was professional and friendly. Did what was needed to prevent damage to the hardwood floors and made sure to cleanup everything. The entire team was awesome!!!
John was terrific! Explained everything in advance, then did a flawless job.Highly recommended!
They did a wonderful job in a timely manner. They were very responsive, Professional and friendly and willing to come and figure out the problem when others wouldn’t. They did the repair on the same day. We would recommend them 100%. I am so glad they were recommended by a friend who also had a pleasant experience.
Came for a water backup into basement at 11:00 pm. I’m so happy to have called this company. Quickly diagnosed the problem ( main line blocked) cleared and had waste flowing within an hour. Extremely nice and cleaned area completely.Called again for completely clogged tub and sink with pipe leaking inside walls. Came on a Sunday, no extra charge and took care of all that was needed. No short cuts or temporary fixes. Very professional. Would definitely recommend to anyone with plumbing problems. John is the best!!
Have used Rubber Duck Plumbing several times before. Their work is excellent and their fee is reasonable. They are professional and show up when they say they will. A definite recommend!
Upon doing a Google search and reading their reveiws, I decided to give Rubber Duck Plumbing a try. I was able to pick the day and time slot right online which was very convienient. Their plumber, Paul, was right on time at the beginging of the window given. He was polite, and professional and walked me thru everything he was doing. He checked our pipes in the basement to make sure all was good, once the job was done, and cleaned up everything in the room before he left. I thought that their price was very resonable and I would definately use their services again when needed.
Joe came to our house on many of extreme emergencies, and has always provided excellent professional service. He explains everything in great detail, and gets to work, and doesnt stop, until the job is done, to the highest level of professionalism. I recommend his services 100%
Incredible service! I converted from oil to gas. The old oil tank was removed, the new boiler was moved into a different room and a water heater was added. All new piping needed to be run to the new boiler and water heater location. The service was amazing!! The guys were on time, worked long days to get the job done and were incredibly clean and neat especially for the job that was done. Very impressive. In addition, their work is impeccable. Everything was perfectly plumb and the pipes were neatly tucked up as high as they could go...something I had requested. Finally, they were able to schedule me quickly. Very appreciative of their work. They are my plumbers from now on.
Great service. Very professional.
Incredibly rudeThere are plenty of other great plumbers, you dont need this one.
Redid entire plumbing and waste lines which had not been properly installed
I worked with them once before and they seem snobby but i trusted then until this last time. Very rude and nasty attitude specially to woman. They will not stand behind their warranty as they promise.
I called early this morning and they were at my door an hour later. Very professional, trustworthy and reliable. My heat was up and going an hour or so later. I would recommend them to anyone who needs their service. Thank you again for the service today..
Our furnace broke in the middle of winter. John from Rubber Duck Plumbing was excellent. He responded quick and was very friendly and professional. The installation was very well done and clean. They were quick and kept us informed on everything from beginning to end. We highly recommend this company to everyone. Their prices were very reasonable for the quality of their service and the care that they put into it. We were more than happy with the whole experience. If I could give them 10 stars I would!
Awesome...... whenever we called, they responded on time and service is great. I dont think someone out there can beat their price and service......
Im a repeat customer and will continue to use them for all of my plumbing needs. They ran new gas lines for an outdoor kitchen. Thank you for wonderful service.
Great service and response time was faster then expected. Very professional
Joe and his team came out quick to repair a broken main sewer line in my basement. Very nice guy.
If you have a plumbing oroblem or a water heater problem like we did, call Rubber Duck Plumbing. You won’t regret it! We have a 2 year old HTP rtc-199 tankless hot water heater that stopped heating the water during the big snow storm we had over the weekend. I thought maybe snow and ice had blocked the exhaust or intake on the outside of the house so I waited two days for warmer weather. Still no hot water. Later that day I decided to call 4 “local” plumbers near me on Long Island. I could tell that 2 of the “local” plumbers were just referral services with a website that made money for sending business to others. So their reviews didn’t help. Right off the bat, first call, I was told $190 to come out and diagnose. I thought that sounded ridiculous but the second number I called said $185 to come out. The other two numbers a machine picked up so right away I knew that was the customer service I would receive. Then I called Rubber Duck Plumbing and Joe picked up right away. Instead of hitting me with a huge diagnostic fee right away, he asked when the was the last time I had the unit cleaned. I had no idea what he was talking about. He explained that the unit can gather mineral build up and needs to be flushed clean yearly. Nobody mentioned that to me. He said it may not fix the problem, but if it had not been cleaned in two years it needed it anyway. So he came by that Friday to clean the unit. He was neat, professional, and brought his own mat To make sure he didn’t get my floors dirty. After a bit the cleaning was done but still no hot water. BUT, we had amazing water pressure! The bucket was disgusting so thank god he told me about the cleaning. Then he called my water heaters manufacturer and sat on the phone for over an hour to troubleshoot the unit. He ended up getting them to ship a new display panel and control box to us, overnight. Instead of charging us to install the two parts, which he could’ve done and I wouldn’t have known any better, he explained how easy it was to shut the unit off and swap out the old parts for the new ones. Most people do not do business like this anymore. There is no integrity, only greed with some companies. But Joe was honest, professional, polite, and Made it easy to trust him. He also happened to be pretty funny. There’s no doubt that I will give him a call the next time I have another plumbing-type problem. Rubber Duck Plumbing had earned our business as long as we live in this area. Thanks guys!!!-Greg and Jessica Bretana
Would definitely recommend Rubber Duck Plumbing. John was very informative and professional. Fixed the problem I had with my shower and would highly recommend them. Thank you again 😊
Here @Jason R Cole Home ImprovementsWe use the ducks services to expedite all of our kitchen and bath projects providing our customers with the very best services!!
Quality and professional and promt Thumbs up.
Quick professional all around nice guy.
A godsend. I never, ever, EVER write reviews unless a service is either unbelievably terrible or absolutely glorious, and Rubber Duck is 100% the latter. It was IMPOSSIBLE finding an emergency plumbing service that was A) reliable, B) fair with prices, C) honest, D) competent, E) not a total fraud, and honestly, I can go on with listing A LOT more. I’m in a basement apartment that relies on a sump pump to move water out, and if that thing chokes, I can’t even use my sink without the apartment flooding. Getting it fixed quickly and correctly has always been a giant headache, until Rubber Duck. A random Google search of local plumbers directed me to some total jokes - some who said they’d be here within an hour and 4 hours later I still haven’t heard from them, there was one who told me over the phone that he accepted credit cards, then after a 3-hour wait showed up and said “whoops,” he was mistaken. In a heightened state of desperation and rage I finally found Rubber Duck, and within 90 MINUTES I had running water in my apartment! I’ll never, ever, EVER bother with any other service again. It was quick, simple, painless, honest, convenient, and a bargain. Sadly, that’s difficult to come by these days. And to be honest, I’m so relieved that I’ve got Rubber Duck now in case I have to deal with any more sump pump issues in the future. No more dealing with time-wasting buffoons.
This company came highly recommended and answered my call immediately They responded to the issue I was having during this pandemic and operated in a safe manor.The job was done and the professionalism is top notch. I will be sure to use them in the future and recommend them as wellKim c21 Adams RE
Very professional. Quick response. Great price. Would use again.
He fixed my quacked pipe! Thanks. Great job
They did efficient fast quality work but expensive
7/7/2020 I am so impressed with Rubber Duck Plumbing and highly recommend them. I had a very serious problem with my kitchen sink faucet. John came the same day that I called and installed 2 new valves and a new faucet in a very difficult small area to work. The problem was solved! Joe also came later and they changed the outside hose outlet and the main house water shutoff which were both leaking. They worked so efficiently and left all the areas cleaned up. John, Joe and Rubber Duck Plumbing are professional plumbers and I would definitely call them again for any plumbing problems or projects.12/16/2020 I used them a second time to fix a leak in the bathroom sink drain. John came almost immediately and replaced all the very old pipes in a very small area to work. He had to cut away the old pipe and put in all new PVC pipes. Im so happy to have a reliable plumbing company to use and would always call them for any plumbing needs.6/11/2021 I now had Rubber Duck Plumbing install an updated water heater. That morning, my water heater started leaking from the control box. I called RDP and they were there within 2 hours! They installed a new water heater. Its was an outrageous, neat and clean job and Im so happy to be able to use their services. The very next day, my toilet wouldnt fill unless you took the lid off and moved a part. I called RDP again and they came that same morning. I also just used them to install a utility sink in my basement which will make it so convenient to empty a dehumidifier. Their work is exceptional and professional and they only give you the best products with great reviews. I so highly recommend them and would use them whenever I needed them. Thank you to John, Joe, Patrick and Andrew for their great work!
Excellent service as usual
I spoke to Joe to make an appointment because my toilet was acting up. He was at my house right on time and I described the problem. He flushed, heard the noise, leaned over, turned a valve and the job was done. Joe then told me not to worry about payment! I cannot say what a relief this was, especially with costs going up these days. Thank you for your professionalism and kindness, Joe.
John and Joe and their crew did a fantastic job rebuilding the drain and waste lines for my kitchen and bath today. John said hed bring a full crew so the work was all done efficiently, and as a result, I have all my fixtures back at 2 PM the same day. They kept my home clean and protected my carpets and flooring. The work eliminated all the slow and corroding galvanized pipe and fittings. The men were all pleasant and readily answered any questions. I would be proud to show anyone their work, and I highly recommend them for all plumbing projects.
Best plumbers around. My boiler stopped working on the coldest day of the year & they managed to fit me in & get me up & running and back to having heat. Very clean & efficient. Friendly & knowledgeable
I couldn’t have found a better plumbing company kn my time of need. Joe and John and very professional, prompt and skilled in what they do. I highly recommend rubber duck plumbing for anyone that has an emergency, or just want to update their home.
A must hiring when considering anything involving water. They redid all my plumbing in my kitchen, installed my washer/dryer combo when Home Depot dropped it and ran, and just installed my dishwasher. Give them a call, the best of the best.
Repaired sump pump system.
Excellent service. Knowledgeable and professional. John and Ian installed a new water filtration system under my sink, changed the gaskets, and unclogged the drain. Good clean work, fair price. Definitely a good experience.
We had an emergency in the cold night and we called Rubber Duck Plumbing, which we had found on the internet, and John came to help us. Great work and service! John was very kind and knows his work very well and he was very quick and the price was very fair. I definitely recommend this company.
If could give more stars I would! I had a leaky faucet in my tub, I called and spoke with John. He came and looked at it, gave me my options. He replaced the shower body and was all done in a few hours. Very professional, would absolutely use him again. I highly recommend Rubber Duck Plumbing!
This company is amazing from start to finish, came late on the weekend for an emergency call for my hot water heater not working (I have a new born in the house), and had my boiler up and running in a day after after ordering parts, fair price honest workers, explained to me exactly what they found and it made sense ! A competitor wanted to charge me more then double and it wouldnt have even fixed my problem ! They have my business for sure !
Our boiler broke on a Sunday morning, and we were calling every plumbing business we could find in the hopes of getting it fixed. Rubber Duck Plumbing came highly recommended, so I gave them a call. Joe, the owner, was very honest over the phone and said there are very few, if any, plumbing supply places open on Long Island on a Sunday, so he would not likely be able to fix the boiler that day. He did, however, offer to come over and take a look and at least identify the issue.As it turned out, the boiler was shot and we needed a new one. At this point we realized that we could either get another oil burner or upgrade to gas like we had originally intended to do next spring. Unfortunately, we had to make a decision, and then who knew how long it would take for us to actually have heat.That was on Sunday. By MONDAY EVENING (yes, the VERY NEXT DAY), we had a brand new conversion completed, and were resting warmly on our couch by 6:30 pm. No joke. These guys were amazing. Joe brought a whole crew of guys that worked for hours diligently to get the work done quickly for us. We got them pizza for lunch and they didnt even stop working to eat it! They were eating as they worked. Ive never seen that before. Their attention to detail was outstanding. The quality of their work is commendable. They CLEARLY take pride in their work. Beautiful, beautiful job. We are so grateful we picked them.Highly recommend!!
Had an emergency flood on Sunday, the long weekend of President’s day. Joe called me back within 10 minutes and was on site within an hour. Great work and friendly guy. Highly recommend!
Definitely will use them again. Spoke with John who was not only courteous but very accommodating. He sent over Ian who not only gave me a fair price but worked clean and fast. I would definitely say this local vendor is worth a call and would recommend them.
I had an issue with my toilet backing up and these guys came within 2 hours of me calling. They had no trouble diagnosing the problem and fixing it right away. Reasonable pricing and a pleasure to deal with. Highly recommended
We called Rubber Duck plumbing because we had water leaking out of the shower, behind the wall and into the kitchen. 2 guys came, no tools, looked for a few minutes, and gave an estimate for about $5500 to rip everything apart and install a whole new shower. All I wanted was for them to resolve the issue. After getting such a ridiculous estimate to fix the problem, I decided to investigate the issue myself. After further inspection, I found the piping to the shower head was loose and leaking behind the wall. I snugged it up, no parts needed, problem solved. Would have been nice if they atleast attempted to trouble shoot the problem rather than just come in and say we need a whole new shower for almost $6,000. Never calling them again.
Just want to start by saying these guys are great. On time, knowledgeable, neat, and very respectable. They installed a gas furnace and hot water heater, removal to installation quick and easy. Explained everything clearly and answered all my concerns. They did a great job and would highly recommend Rubber Duck Plumbing.
Thanks so much for your service. I appreciate you guys going above and beyond for me!!! Absolutely recommend to all my friends.
John and Joe did a fantastic job. Highly recommended.
Joe came out for an emergency with my moms water heater. He was professional. We appreciated his honesty. Very happy with rubber duck plumbing.
Rubber Duck arrived on time, quickly found the problem. Just as quickly formed the plan. The quote for the job was a fair price. Work was done right and a perfect clean up. Would not hesitate to recommend and will call them again.
Definitely recommend Rubber Duck Plumbing. They were quick calling us back, came to give estimate the same day and were back the next day for the repair. Did the job for a fair price. Would certainly use them again.
Owners Joe & John were really terrific!!! They care about the quality of their work & obviously about satisfying their customers. Came to repair faucet, which turned out needed to be replaced. They didnt even charge for the first visit! I picked up a new faucet & they returned & did a great job. I highly recommend these pros & will definitely use them again.
I rarely hire contractors. John was recommended by a friend. He showed up on time, was very professional and thorough in explaining the work. We agreed on a price and scope of work. John arrived as scheduled. Most importantly he exceeded our expectations. The scope was roughing in plumbing so it is covered. John used top of the line parts including pipe hangers that resulted in a perfect job. John was one of three quotes, we are very pleased with Rubber Duck Plumbing at every level. We highly recommend you have John quote your plumbing work.
Always do a Great Job. Highly recommended.
Dominick From Discount Cesspool, I called John With Emergency Broken Pipe, He Came In 30 Minutes Same Day Found Break, Fixed It, Customers Of Ours Were Beyond Happy. Thank You. Pricing Was Also Very Fair, They Know Their Stuff!
Wonderful work! Very friendly employees. They go above and beyond to do the job right. Rubber duck plumbing is for sure my new plumber.
John was great.. new homeowner and my boiler would not start. Found him on Google and he came to the rescue. Great work he explained and showed me everything he was doing so didnt feel.like I was getting screwed.. Hopefully Ill never need him again but will call him if I do..
They fit us in for an appointment immediately when I explained our emergency situation and showed up exactly when they said they would. Not only did they fix the problem quickly and completely, they also let us know what was a priority and what could wait so we didn’t end up having to do everything all at once. We will definitely be calling them for all of our plumbing issues from now on.
I hired Rubber Duck Plumbing to come in and fix a drain clog in my shower. He made him aware that 2 other plumbers were there and could not fix it. We felt there was something in the drain. He said he could fix it. He did not fix the drain but made it worse. He did fix a clog in the sink and a float in the toilet but charged me $648. We has another guy come in and he fixed it and guaranteed it for 6 months. Charged me $200. I would not hire him again
Furnace was not producing heat through house but now it is.
I have used Rubber Duck Plumbing on two different occasions and have been pleased with the service. The only issue I had was I was given an appointment time of 12:30-2:30 and the gentleman showed up after 5 p.m.
We had a leak coming in from the basement for a while. Joe came in, diagnosed the problem, and had it fixed in no time. He gave us an exceptionally reasonable price and did very clean work. I have referred them to family members and they never disappoint. Great work!
Rubber duck plumbing is the best! We needed them for a leak and they got there same day alittle earlier than promised. But they called prior to make sure that was okay. The person was professional, very quick and knowledgeable. We are very confident in their work and will use them again in the future!
I had been having trouble with my hot water heater. Rubber Duck came promptly. They were courteous and efficient. Replaced my unit and the cost was affordable. Would highly recommend them.
I was very happy that John & Joe were able to find and fix a recurring problem that we were experiencing . They were punctual and very clean with their work. I wouldnt hesitate to call them again.
Came on the weekend - no extra charge / Clean and neat throughout the entire house / Very dependable / Highly recommended!
Rubber Duck plumbing came to my home to unclog a bathroom sink. I was pleased by their performance, the friendliness of Joe the owner and the amount was significantly less then I expected. I highly recommend them.
Quality work and Quick turnaround after an emergency water heater burst.
Great job hard working and very knowledgeable..,
I was very happy with Rubber Duck Plumbing. They came right away on a Sunday night, were very professional and clear with explaining the different scenarios that were possible for our situation and the pricing for each scenario. I would definitely recommend them!
We have used this company several times in the past. They are punctual and come same day or next day even if it is not an emergency situation.
Rubber Duck installed gas connection to my natural gas generator. Installation was completely quickly and they handled the permits. Kudos to Rubber Duck. Very satisfied.
I had a leak in a waste pipe in the crawl space next to my basement. The sewer smell was overpowering and the crawl space is very tight. Joe and his partner showed up quickly, assessed the issue and fixed the broken pipe right there on the spot. I was quoted a fair price, especially considering how awful the work conditions were. They also recommended a great remediation company to clean up the mess after they finished fixing the pipe. A real life-saver. Theyre nice, friendly guys as well. Will definitely use them again!
We had John at Rubber Duck Plumbing Inc. Come to our home to repair our leaking toilet. It was a large leak and they came quoted and fixed it right there on the spot. They cleaned up. And were very friendly. I will be recommending them to anyone who needs a plumber.
Owner was incredibly rude, cursing left and right AT me! The most unprofessional business owner Ive ever come across. Way too many other plumbers out there who are actually courteous! Im a female so ladies, call someone professional!
My father asked me to wait at his house for the plumber between 10am and 1pm while he was at dialysis. At 2:30 I called Rubber Duck Plumbing to ask if they were coming and why I didnt get a phone call that he couldnt keep the appointment. I was told Well I guess we are the worst plumbers in the world and we wasted your whole day. And was hung up on. I literally cannot believe that this is how the business is operated. I wouldnt even have my worst enemy call these people.
We called Rubber Duck Plumbing Inc. Joe came over immediately. We had a horribly clogged main line. They came quoted and fixed the job right then. They gave a warranty and cleaned up. Thanks rubber duck.
Sink needed help.They fixed it
Timely, pleasant, explained job to me as it was being done. have used this service before and would again
Serviced my boiler 123. Thanks guys!
Disgusting idiots dont know how to talk to the customers..very unsatisfied.
Great
Service was GREAT!!!! Thanks Joe!!