McLain Sims was really friendly and helpful! He switched my car/life insurance over from Progressive and got me a much better quote.

Stopped to pay my bill. Ladies are always friendly.

McLain goes above and beyond to help out his clients. He is very efficient, trustworthy, and professional. I highly recommend him and farm bureau.

Ive been with farm bureau for years and love them, always there for an ease of mind!

They gave out my personal information to a person I was doing business with. Did not file a claim with them having work done on my car but the guy was friends with the claims guy and called him and asking personal information and they told him my business. Very very upset that they would give out my information to a stranger that had no right to it.

Very friendly folks and always able to answer all my questions

McLain was absolutely wonderful!

I had nothing but bad experiences with fbtn and was fixing to cancel till I started going to this office, everyone at this office that Ive encountered has been very nice and knowledgeable. They saved me from leaving fbtn and now I wouldnt go anywhere else! Drew is the guy for all your insurance needs!

Hi Matt Garrett and Matt Crumby, Just want to say I truly thank you for not just your help but patience and true customer service. Theirs not anyone that I know goes out of there way to help when homeowners are in need as I was a couple months ago. In addition with understanding and willing to work with people like myself on a busy schedule. You not only represent yourself as a person but your company for truly caring about your job. FBITN should if not already know who they have in their network.When I was in the military for over 22 years people asked me “why, why do I do what I do?” I would tell them “because, to me it’s not just a job. It’s something I love to do.” Rarely, do people get to wake up and go to a job they love these days. You and I are/were lucky to be able to love what we do. As it shows in you.Respectfully,William Jeff RiceU.S Army RetiredRanger Medic“Hero’s come from the skies above, Airborne”

I only deal with one guy for insurance, and that’s my agent McLain Sims. He’s treated me right ever since he first earned my business many years ago. I would have no problem recommending him to others.

Drew and the team have been more than helpful through every transition, new car, accident. They’re always quick and responsive when I have questions or need information. Highly recommend!

Awesome people work here

They really try to work with you. The receptionist was super friendly and just great positive attitude through and through

Mclain is a very big help. He broke down my life insurance policy to make it easy to understand. Highly recommend using him for all your insurance needs.

I talked to Drew and he answered all my questions. He is very knowledgeable and a great agent. Highly recommend going through him.

Great people and they take care of you! Down home feeling !

Matt Garrett is always helpful and attentive to my needs and answers and explains anything I have had a question about. I recommend to all my friends and family.

I could not ask for a better team to handle my business. My experience with Barry Daniels for the last ten years is the reason I’m giving them five stars.

Drew is a great agent and always has my family’s best interests at heart with my insurance needs.

McLain is my agent and he is always quick to respond. He answers all of my questions and is very thorough. I would recommend McLain to everyone! 😊

Farm Bureau always takes care of everything I need and makes me feel right at home. They always make the insurance process very easy to understand.

I am a long time customer with Farm Bureau. When I moved to Cookeville I walked into the local office to get all my policies transferred . A young man named Mclain, met with me and took all the time needed to explain everything to me. If there were things that needed to be changed or updated to meet my needs, this guy took care of it. This young man is still the most courteous, kind, professional you could ever ask for. Anytime I have a change, or just need a copy of my insurance, I always know it will be taking care of in a timely manner and it will be completed to my satisfaction! Thank you, Mclain, for all you do!

I love the food here. The Jim Dandy, wedges, twinburger, and chicken strips are a.azing. YOU MUST STOP!!! 😋

The ladies in the office are helpful and kind. Brian Street is great to work with

Drew Campbell has made my insurance problems go away. I highly recommend him to anyone in need of a honest hard working gentleman.

Matt Garrett is a wonderful agent to deal with, we have been dealing strictly with him for 6/7 years. Started off with home insurance for a few years and then moved everything there plus more.

Great company, prompt service. Awesome reps

Excellant customer service. Thanks Jennifer Short!

He’s incredibly charming and insightful.

My family has been with Farm Bureau for years but I branched out on my own when I moved to Cookeville and they took care of me from the start. I had a great experience here. The ladies up front were very helpful. McLain assisted and helped me find the right plan I was looking for. Great agents here that represent Farm Bureau well. I would recommend this Farm Bureau on Veterans Dr. to anyone in the Cookeville area. They will do what’s best for you and answer any questions that you have. A+ customer service.

They treat you like family!

McClain Saved me $1200.00 dollars on my house & car insurance. He’s my insurance guy.

6 week turn around for whether you can actually provide health coverage approval is unacceptable. Get it together!

They are awesome!!

All i asked was homeowners insurance quote never heard from them

Cheeper