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The UPS Store
500 Amity Rd Ste 5B, Conway, AR 72032, United States
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The UPS Store

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Br
Review №1

While they do offer Notary services, I wouldnt count on it. After waiting in like for 20 minutes, Im informed they are too busy and cant stop long enough to provide a service they claim to offer. Employees were nice and friendly (which is why I didnt give this 1 star). Once I returned home I checked their page. It doesnt say they require an appointment, but there is a place to make one. (which is confusing, do I need one? do I not?) Also, the latest appointment you can book is 4 P.M. It seems as if this service is not available to people who work a 9-5 job, or who cannot leave work to get this done. To be fair, the rest of my experiences with this store have been 3* or above.

Ev
Review №2

I use this company for all my printing jobs. They always go above and beyond. Their designers and staff are all top notch. HIGHLY reccommend

My
Review №3

I absolutely LOVE THIS STORE!! I had some canvases made for mother’s day and they came out beautifully. Anything you can think of this store will bring it to life and will NOT disappoint. Definitely recommend this store for all your printing needs!

Ju
Review №4

Pros: Staff was very nice and helpful.Con: I was informed that my package couldnt be shipped bc it contained gun parts. When pressed, the employee told me it was the owners (NOT UPS) personal preference not to ship such items. I will not be brining my business back and I would encourage you to do the same.

Je
Review №5

The staff was very friendly and accommodating, even when I realized I had left part of the information at my house! They were not irritated in the slightest- which is amazing because I have done customer service before and know they must have been so tired of people like me LOL. They were very polite and even remembered my name when I got back with the correct paperwork!

Ch
Review №6

Visited the store over the weekend! I love this location! Great customer service and the store is always so neat! Keep up the good work!!

Ky
Review №7

The staff is always super helpful and polite!!! I’m always greeted warmly and the service is the best will definitely be visiting this location more often!

St
Review №8

I use this UPS at least 3 times a week, I’ve always had great service until today. Tara was extremely rude, and harsh with how she spoke to me. Will be driving to other location across town for now on.

Ia
Review №9

This UPS store is amazing.All the employees are very nice and professional.They say Hi when you walk through the door.Sometimes its the little thingsBoth employees are upfront helping making the line move quickly.I wish this was My home town UPS store.

Ca
Review №10

I will give ZERO star if I can. The notary public service is absolutely horrible !!!!! The owner Amanda who is the notary has ZERO patient. She has access to replay my review here. I will be wondering what she will say here(or she can delete my review). This will be my last time going this ups location.Update after the review below from the owner:LOL Unfortunately I finished signing documents with you. Sadly you couldn’t remember my name. I just want be honest, the owner needs more professional education training before serving a customer instead keep telling people what to do without patient.Update after the owner saw my previous review: she deleted what she just said! What a DRAMA!!

Jo
Review №11

They took my pictures and turned them into art. The UPS Store did a fantastic job with turning some pictures that I took and turned them in to canvas print. They have complete 4 so far and will go back to them for prints. You are Awesome! thanks

Ga
Review №12

This was my first and last time coming to this store. I was searching for a notary which I found out UPS stores have their own notary. I went to a previous UPS and the person that did the notary was out sick. I decided to google and find another one which was this UPS located in Conway 17 miles away. I called first to verify if the person the did their notary was there. I was told by a female worker at 4:39pm they was there. I specifically asked what time do they leave because I know they closed at 6pm. The female worker told me they will be their until 6pm. Once I make it to the location around 5:10pm I was told by another female worker that the person that did the notary is not there and has left. At this point I was very upset since I just called at 4:39pm and they where there. Then it sounded like they was trying to make excuses and said the person ran to the bank and should be back in 20 minutes. They told me to just wait in the lobby. After 20 minutes of waiting the female associate then tells me well the notary is on a phone call and won’t be able to see you today. I was furious how did the person go from leaving to go to the Bank and now they are back on a phone call while it has been a customer in the lobby waiting over 20 minutes for them to return. This is unexceptionable. I had something that needed to be sent. I would rather them told me they left early and not coming back instead of waiting and making excuses. This incident occurred 07/27/20.

An
Review №13

Rude and slow. Ill use FedEx next time.

Je
Review №14

Service is always quick and efficient. Friendly staff.

Di
Review №15

I ABSOLUTELY LOVE THIS LOCATION!! BEST BEST CUSTOMER SERVICE!!!!!

A
Review №16

Ive done business with this store for years, and shipped dozens of packages, and never had a single issue until now. I was shipping a package to a friend, who works at a gun shop. When the asked what was in the package I told them it was plastic parts. Once they saw the address, they inquired again to the packages contents, so I told them it was gun parts (which it was). No receivers (which require an FFL), no fire control parts, and no ammunition. Just some old plastic parts, which are completely harmless. They outright refused to ship my package because of the contents. Bottom line this store is run by Un-American, Anti 2nd Amendment people who would rather decline paying business than keep it. Im using FedEx from now on (they dont care what I ship).

Xb
Review №17

Great store with quick and friendly service. Communicates through email very well too. A+

Sh
Review №18

Rude, constantly telling me where to stand waiting for notary public, then told me they would be ready to help me for an hour and I had to come back. Worthless waste of my time.

Fr
Review №19

I have had wonderful service for all our printing and photo needs. We use them for yards signs, cards, and any other printing needs and have always received the best friendly service!

Cr
Review №20

Absolutely love this store..I walk in with a piece of merchandise and an address and they handle the rest !!!!! The staff is super friendly any helpful

Ch
Review №21

Stopped bye here with the mom to return Amazon products and Well The employee that was there HAD NO F....... clue on anything involving on how or any info with Amazon processes dont make any since

Er
Review №22

I have used this UPS location many times, I am usually treated by the Owner and she is always pleasant and helpful. I have used them for shipping, notary, and even finger printing. Always great service. Will use them again.

Ti
Review №23

Great and friendly service. Please consider opening a UPS Store in Morrilton. Thanks, Nicole W

Ti
Review №24

Front desk lady was short, snappy, and rude even though it wasn’t even busy. Manners matter.

gu
Review №25

Friendly Customer Service. Clean Fast and efficient. Just off the highway Convenient for shipping and receiving packages. Highly Recommend.

Da
Review №26

I agree its a bit pricey, but you get what you pay for. Very fragile items packed professionally and arrived unscathed. Friendly staff and a fast transaction. Will do business with them again.

Su
Review №27

Excellent service! Great staff. Love the printed puzzle and Christmas cards they did for me!

Sh
Review №28

Clean, friendly, but hugely understaffed during the holiday season. Im sure its not like this other times, but seriously, schedule more help the week before Christmas.

Mi
Review №29

Wonderful experience! Great customer service, the store manager Amanda is a super great lady and was very helpful to my request. Highly recommend!

La
Review №30

They offer way more than just shipping options. They have mailboxes, digital imaging, graphic design, printing and more. Their staff is top notch!

Li
Review №31

Most expensive place in town, made me buy a roll of tape to put one piece of tape on my box. I do not recommend this place!

Ke
Review №32

Clean, new facility with friendly staff. Amanda, the owner, also gives great business advice. Thank you for professional service.

An
Review №33

Great service, fast and easy. Was a bit pricy to pack and ship but the service was exceptional!

Ja
Review №34

Im so glad they were open now when we really needed it! Thanks for doing your part as a local small business in time major of need!

Ca
Review №35

SLOW

Mi
Review №36

The friendly staff were eager to please and went out of their way to help with getting my package on its way.

Na
Review №37

Nice and easy

Da
Review №38

Slow and expensive....Not very friendly.

Er
Review №39

96$ to ship 3oz to abq. Lol no.

Ta
Review №40

Quick, friendly service!

Be
Review №41

Always nice staff

Information
12 Photos
41 Comments
3.8 Rating
  • Address:500 Amity Rd Ste 5B, Conway, AR 72032, United States
  • Site:https://locations.theupsstore.com/ar/conway/500-amity-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 501-358-6160
Categories
  • Freight forwarding service
  • Business center
  • Shipping and mailing service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:7:30am–6pm
  • Tuesday:Closed
  • Wednesday:7:30am–6pm
  • Thursday:9am–2:30pm
  • Friday:11am–4pm
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
From the business
  • Identifies as women-led:Yes
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