Honestly, a quite pleasant experience! Even though my car needed a new tire to pass inspection, I didnt mind the quick one hour wait in the adorable and accommodating waiting room with a clean, well stocked, and well decorated bathroom. It was an enclosed waiting area with a tv, comfortable chairs and even coffee! Maybe I need to get out more but this place was enjoyable!

I was greeted by the owner of the establishment, which is nice. I had my State Emisions check. The service was fast and there was no line. They have a very nice customer waiting area as well. There was only one thing that made me wonder a bit. The owner wanted me to look at my break fluid because he said it was black and needed to be replaced. When I looked it was fine. The same color as when you buy new break fluid. I had my breaks replaced just a few months ago. I told him no thanks and he was fine with that. I will go back again when I need service.

Fantastic customer service and a quality and timely repair/maintenance job. Something specific I like about here is that every time they found a problem or something needed to be updated/replaced, they walked me out to my car and really took the time to explain what the problem was, why it was important and gave me options for solutions. I will definitely be back.

These guys are first class and Jerry is amazing. They only recommend what needs fixing and its quality everytime. I know Im in good hands and will continue coming here for our maintenance and repairs. This place was highly recommended to me, and Ill highly recommend to others. Cant go wrong here.

Beware! This place will not give you pricing, then charge you whatever they would like without performing quality work. Worst/shadiest machanics Ive ever been to

Jesse (maybe spelled Jessie) at the front desk was very helpful. He was polite, smiled, and was knowledgeable and gave me accurate information. He had a sense of urgency about him, not someone who would drag their feet. He was great, and it made the whole service great. I got a tire replaced, and I’ll definitely come back again. 🙏

I was pleased with their service and their professionalism. They delivered my car when I couldnt get there myself andwhen there were shoe tracks left by themechanic, they cleaned it up. Very professional, I highly recommend them.

I had car inspected! I was in and out before I knew it! Staff was very courteous. I would definitely go back for other services and recommend to all my friends and family.

I was on a 1 day trip to see my family and had to get back on the road later that day. I brought my car in and they was able to get my car fix and back on the road as planned. Amazing service!!!

Always Proffessional. Jerry is the gen manager and always on top of his game. They only fix what it needed and very trust worthy. They are very educated and know the maintenance schedules of every make and model. Thanks Jerry!!!!

Great service. Great prices. Great guys. Great conversation. Whats not to like?WELL... They dont wear masks around customers, nor do they ask for people to wear a mask inside. but they do practice distancing, for the most part.STILL, they are great at what they do!

I love the whole crew.🙏🙏 they are all a true blessing in my life. I get my oil changes regularly from there and if there’s any other little problem wrong with my vehicle I can always rely on them to tell me the truth and be fair. God knew what he was doing when he put the screw together.😘🙏

I went in to have my inspection done. They also changed my filters and flushed my brakes. Great customer service and quick.

Don’t waste your time here. Took a brand new car in for a state inspection and they failed it. Immediately took the car else where, and the mechanics were in total disbelief that Rooster failed the vehicle. They felt so bad that Rooster Car Care made such a diagnosis, and tried to figure out a way to do the inspection for free. Go to Jiffy Lube, Take 5, or anywhere else.

Rooster ridge car care has great customer service. The manager is professional, personable and knowledgeable - taking time to explain the repairs in detail. They paid for a rental car and made the process easy for me during the repairs. The car was ready on time and I appreciate their service and experience for my car repair .

Went in to get an oil change. After oil change I was offered an oil change package. I bought the package because it really saved me a lot of money. Synthetic oil changes are not cheap, and my gasoline GMC holds more oil than a regular truck. Jerry offered me the package, explaining exactly how it worked, and I bought it. So many times when you go in to get your oil change you feel like their main job is to upsell you. I felt like I was offered a service that I needed anyway, I never felt like I was being up sold. The owner of this place is very upbeat and is usually there and will actually sit down and talk to you. Jerry’s been doing this for years and his expertise shows. Take your car to roosters, you will be happy with your experience

I needed a car inspection and was hoping to avoid a long wait. I was helped right away by Jerry, the owner. He was very kind and helpful. I will definitely use this shop again.

Dishonest and over priced. I got charged $1100 to have my water pump replaced and was hit with this bill afterwards, they also told me they patched my tire as well and the guy told me to my face he patches it him self but it was not fixed. Would not return or recommend to friends or family. A very dishonest business.

Clean facility, friendly and professional staff. Did inspection and oil change. Very reasonable pricing as well.

Friendly, quick, helpful, professional. Left you feeling confident in their work.

Everyone was very polite and nice. The vehicle was fixed same day and seems to be working properly. Main complaint is about pricing. I had service done twice. First time there was a discrepancy which was worked out during the second visit. However, second visit i was quoted a price, but the actual total was over $100 higher than quote. When i asked about that difference i was told the original quote did not include taxes or shop supplies. If I had known ahead of time of the exact amount, I would have declined the work and left. There was a problem with the work, but was fixed without any problems or additionally fees.

Have been going here for 2 years and I haven’t done a review until now. These guys are great at what they do and I recommend you to go here.

Great service! Fast and efficient turn around. Jerry took care of my needs! Would recommend!

Excellent experiences at Roster Ridge. Jerry is excellent.

This place was great. Jerry, the service manager communicated with me the entire time. He was very knowledgeable.Here is the show stopper. I had the back of my truck completely loaded with recycle plastic when it was towed to Rooster Ridge. When I went to pick it up, they had taken the recycle for me to the recycle center. This is great customer service!!!

Best auto service I’ve ever been to. Extremely professional, and service is very quick. Business is very clean and well kept, customer service is off the charts. Fair prices for good work. Would recommend 10/10.

They were very knowledgeable and friendly. The service was great!

I came in for a state inspection and was helped quickly and efficiently, even as a walk-in. I had a mail coupon that gave a nice discount for the service. Front office staff was friendly and got me squared away quickly. Very good service.

They were very professional and very fast. They have amazing prices and take very good care of you! I will be back anytime I have issues with my vehicle

Amazing service, truly the best I have been treated at any car shop.

Jerry and his team are awesome! Experienced, professional, and honest. Helped me out with my 96 F150 that has recently taken on a 70 mile commute. They checked it out from front to back and helped me prioritise repairs so that Betty can stay on the road without killing my wallet. They even offer Lyft services so I didnt have to wait in the shop. I will be seeing them again soon 😎👍

When they worked on out truck they were fast and efficient. They took the time to overlook my vehicle to make sure that everything else was in good working order I appreciated that. They are just really good people to do business with I will be going back.

Good service, fair price, and clean facilities.

They were very cautious, friendly and provided a very professional and fast service. Highly recommended.

Experience was great. Very friendly customer service. No long wait. They show appreciation for coming in. This was my first visit . very friendly environment coffee and hot chocolate was available. .i will surely make this my # 1 oil change spit and will recommend to friends. Good job Jerry.

Much much better than the previous occupants. I have only gone for inspections, but they have treated like I was a regular. I will be back for more inspections.

Been going there for years, before it was Roosters. Still great knowledgable and friendly staff.

Amazing service, very polite. They explain what your car needs in reference to manufacturers instruction. Highly recommend and will be there for my next oil change

Awesome service! Awesome price! Friendly environment!

I really did not want to buy a new car as my A/C went out but the fact that they offer 12 months 0% interest and a 5 year / 50,000 mile warranty is what sold me on using them.

We had our state inspection done and the service was excellent from checking in the completion of the state inspection. We will use this company again.

Yearly vehicle test/registration. Oil change. Easy peasy. All done within 30 min.

Had a very good experience for my safety inspection. Made me aware of suggested future repairs. Was able to attend to me immediately, no waiting. Clean and safe waiting room.

State inspection done here and I will always use this shop for my automotive needs. The management and the team are awesome!!!

They originally told it would be a day to wait on parts. I left the car there. I received a call from Jerry saying they did not give up and sourced the parts and ran and picked them up and had my car ready a day early. Great service. They went above and beyond.

Rude and poorly run. The owner is a scam artist. Prepaid for oil changes, then claimed we used them.Don’t do business with people without character

Great place to go get your vehicle fixed. Willing to work with you. Great people that work there. Will use again and recommend them to others.

The guys are sensitive to my needs, and means, and dont try to oversell products or services that I cant afford.They are friendly, extremely knowledgeable, and I have had no complaints about their service. My car probably should have ended up in a bone yard somewhere a year ago, but these guys kept me up and running.Cheers.

I brought my vehicle into the rooster ridge because of smoke coming from the tail pipeThey said I need a engine replacement they charged me 5,000 for a bad engine I called them to honor the warranty and the manager said it was not covered so now I’m 5,000 in the whole. I’ll never take my car to any rooster ridge again good talk bad bad working extremely disappointed.

Just got my second oil change and they do awesome work. In and out faster than a loop shop. The general manager Jerry is as top-notch as they come.

I recently had some troubles with my service but I was contact and directly helped by their customer service to explain and help me understand the issues and charges I had for the service I requested. The follow up was quick and helpful. Thank you !

Jerry was so nice to help with my oil change! Fantastic location and definitely recommended

Rooster Ridge Car Care was a great experience. They were very helpful and the customer service was great. Great communication and kept me up to date with the progress.They resolved the problem in a short period of time.I highly recommend them!

I took my tdi in because it wasn’t running right. I was quoted $749 for labor. They talked me into replacing the battery cause I figured how much could they charge for a battery? Apparently 3 times more. . $304.91. Then they replaced the mass airflow sensor—$344 for a $35 part. Then Jerry had the gall to be offended that I was upset? About a$2002 Bill? For diagnostic, a battery, and a $35 part. Needless to say, won’t ever use them again.

Awesome shop fixed my AC same day

Fast and good clean!

The customer service has always been very nice here. It took a little longer than expected to get my inspection, but overall, very reputable place. I am pleased with the service and will return.

Good place to take your car . They will try to work with you to get it fixed even if you dont have the money

The staff was great! Explained everything and showed results. I would differently recommend bringing your vehicle to these guys! The price was very affordable!! Thank you to Justin and Jesse for all your help!!

I received a card with a coupon for the annual inspection. I was greeted promptly, my car was taken in immediately and didnt even finish the provided coffee before the car was ready to go. Clean and comfortable waiting area was provided. Overall, a very professional interaction.

Extremely honest. Will go out of their way for the customer to assure the job is done right.

My daughter went here for a state inspection the 2 gentlemen working at this location shouldNot have jobs they were extremely pushy and overbearing ! My daughter was distraught and upset because they made her feel like she had to do a repair she did not. Need took to the dealership and fact is they are liars cheats and thief’s !!! The part recommend was fine sad that these men would bully her into buying a part almost beg which is pathetic if you have to beg for someone to do repairs maybe you should rethink your career options! Would net ever send a family member or friend to these crooks BEWARE OF THIS SHOP !!!!

Jerry and his people at this shop roosters was very professional very courteous on time and did a great job appreciate the good work that they did and will recommend it to all my friends it is a great place to send your car and it will be taken care of thank you very much

Courteous and friendly customer service. I was well informed as to the overall mechanical condition of the car and suggested routine maintenance protocols.Very satisfied with the visit.

Always great service. Its the only shop I go to

I sent my teenager son (minor) to get an oil change with a coupon - he 100% looks like a teenager, no way my kid passes as an adult, and was using mom’s credit card. That didn’t stop the staff from selling him car repairs, he came home with a $680 bill. I called to complain, they don’t care at all that they Ripped off a minor. Disgusting.

Professional, friendly, and reliable. Highly recommend Rooster Ridge for any type of auto repair and maintenance.

Great and friendly service for all my vehicles! It’s always a pleasure doing business with Jay!

Serena was welcoming and knowlegeable about cars. So was Joshua who performed my state inspection. When the monitor showed my Outlander could not make the computer connection for the emissions test, he ran diagnostics and quickly determined the problem was 2 of the spark plugs, which he replaced. Then everything was good and I was happily on my way. Also, while I was there, they filled up my front and back windshield washer fluid tanks and replaced my wiper blades. Happy car. Happy Driver.

I originally went to the other location and I wasn’t very happy with workmanship. I called the location on 242 and Jesse answered the phone. He let me voice my frustrations and agreed things weren’t handled correctly. Right away he ask me to give him the chance to make it right. I agreed and took my truck in and they diagnosed the problem. He called me with a price to rebuild the top half of my engine at a price I would never get anywhere else. The truck wasn’t ready when he promised and Jesse went out of the way to make sure I had a car to drive until the next day. If your wanting to trust a repair shop this is the place to come and ask for Jesse or jerry. They know how to step and not play any games when you need answers and your vehicle fixed so you can get back on the road.

Jerry and all staff very friendly and very nice, They fixed my car with professional, Im very appreciate that.

Was in for a vehicle inspection. Jesse got me in and out in less than 20 minutes with professional and courteous service. Recommended.

Fixed my ac same day for half the price of another estimate 👍

Justin was excellent from start to finish. He knew that I had made an appointment for an inspection and an oil change from my pre-paid 5pk of oil changes and since my car had been in Covid-19 isolation with me for months, a few other checks were performed. Justin kept me informed of the progress, and wrote up an estimate for a needed repair.Polite, efficient, informative and a neat and orderly waiting room.

Had inspection, did the job in a timely fashion.

Went in for the annual state inspection since I am new to the Woodlands (lived inside the loop before) and got a coupon in the mail advertising they were new to the area. Since they were close, went in for the car inspection. Was told my brakes were bad and that they could replace them and my slightly worn wiper blades for ~$600. Brakes going bad are a serious safety issue, but I’ve also been in a car where you can feel the brakes going bad, that is not my car. I paid for the state inspection, replaced the wipers (took 5 minutes from the blades I got from Amazon) and got my car inspected by the one I used to go to inside the loop. Passed no issues and I asked them about the brakes. He mentioned they are worn (car is 4 years old so that’s expected), but assuming I’m not a harsh acceleration-and-brake driver, I’ve got at least a couple of more years with them. Won’t be going back to this place nor would I recommend it to others. Too bad, because they were so close to the woodlands and a new business!

They lied to me about my vehicle saying it needed Bearings and all that was wrong was Bearing bolt on the other side. So instead of spending 1,200.00 I only spent 100.00 . $5.00 Bolt and 100 for labor

Thank you for your service! I will recommend by friends to visit your location for car repair and service work. Keep up the good work!

Rooster Ridge Car Care-Conroe is FABULOUS! I called the shop and talked with Jerry about checking my vehicle over after the hard freeze. He told me to bring it on in and they would give the vehicle a checkup. Upon arrival, I was met by Jerry Metcalf, General Manager. He explained to me what needed to be checked and the time it would take to complete the work. He was informative, knowledgeable, sincere, engaging, considerate and helpful. My vehicle was checked over and the necessary repairs were made as explained. The mechanic that took care of my vehicle was informative and knowledge about the work that was completed. If your vehicle needs any type of work you will not find a more honest, fair and knowledge group of people than the ones at RRCC Conroe. They are truly the Best of the Best in keeping your vehicle running smoothly and safely!

Had a rattle in my steering column. I wasnt sure exactly what it was but paid 150 to have them take apart steering column. They then said I had worn joints at the bottom of the steering column but they had to order an entirely new steering column to fix it. Different guy comes in and tells me itll be 1100 then starts rattling around more numbers and stops at 1500. I shouldve walked out there but Ive been coming to this place for regular maintenance for a while so I told them go ahead with it if they think its necessary. They replace the steering column and I still have a rattle sound so I get up early the next day and bring it back to them at 10am. I didnt get a call all day so I finally called them at 5 to check the status. They tell me they test drove it and didnt hear anything so its been sitting in their parking lot for 7 hours and they didnt think to call me. Basically they had their money and were unwilling to attempt to work on it any further.

Came in for a state vehicle inspection (for registration) and they were professional, courteous and efficient.

We went there for state inspection. Excellent local business. We will definitely use it again.

I’m new to the area and I am very picky of where I take my truck to for service and I stumbled across this place and met a nice gent named Cali help me understand the Recommended services gave me a fair price and had me out in back on the road a timely manner if I could give Cali 100 stars for such wonderful service!! I will be making Rooster Ridge Car Care my Permanent automotive shop from now on.

Excellent, professional, informative, friendly.

I was greeted with professionalism & the upmost respect. I also plan on making Rooster Ridge Car Care my primary car doctor.

They fixed my check engine light in one day and go it right the first time. car is driving great now. thanks to jerry and jesse Just outstanding place

Great professional service and extremely friendly staff

They rebuilt my transmission in just a few days at half the price of another quote with a better warranty too. Jerry is the man.

State inspection. Great service!

Dont be fooled by their coupons. They charge more than other stores even with the coupon. They even charge more than the dealership on other maintenance jobs.

Josh was knowledgeable, friendly and efficient. I was very pleased with service and staff.

Jerry and Jesse took great care of my BMW and were top notch in letting me know what was going on with vehicle every step of the way. will be back for sure with my wifes car for inspection

I brought my car in for a State Inspection, but less than 5 minutes later, the man helping me tells me they found a problem with my car. He tells me that the tensioner assembly and serpentine belt needs to be replaced. He attempts to show me what is wrong, pointing to some vibration and saying that everything should be firm and not wiggling. I did not see any of the issues he was pointing out, but of course, I am no mechanic. He tells me that he knows some great vendors and he can give me a great price on the repair. He returns with an estimate of about $461. I call up my dealership because I had warranty on my car and tell them the situation. They tell me that due to the low mileage on my car, it is very unlikely that the tensioner and belt would fail. I forgo the recommended repairs at Rooster Ridge and only pay for the State Inspection. I bring my car into the dealership and lo and behold, nothing was wrong with the tensioner assembly and serpentine belt. I also have my mechanic friend confirm that nothing Rooster Ridge recommended needs to be repaired. I don’t understand why Rooster Ridge was trying to sell me repairs that I didn’t need. I went to them hoping to find a convenient, and reliable repair shop, and to my disappointment, was almost scammed out of $500.People tell me this is a classic case of repair shops picking on ignorant people who dont know anything about cars. I refuse to believe it because I think thats sad and disappointing. Most people rely on their mechanics because they dont know much about cars and hope that their local repair shop would be honest and trustworthy. Unfortunately, Rooster Ridge isnt one of them.

Went in for a discounted oil change. Decided to also have my air filter and cabin filter replaced as well. They identified an oil leak we are in the process of taking care of.

Great service!

Awesome shop! Super fast and honest! Would definitely recommend!!

Great fast service and super nice waiting room. Will be back again with my other vehicle

I went here for a state inspection. All of the employees I encountered were very friendly and courteous and they performed the inspection quickly.

Courteous and efficient. Service was completed quickly.

Courteous and friendly treatment. I’ll use their services again when I need them.