Very knowledgeable. Great service, and very nice people. I would highly recommend Minuteman Automotive to anyone for all car repairs.

Needed a vehicle checked over before purchase from private seller. Guys here were great and let me see the truck on the lift to see frame. Price was great and service was terrific.

Great Place to get state inspection or car serviced while you shop in west concord. I got an oil change while I got a hair cut.

I work right down the street from minuteman. Its my go to places when I needed oil change, Inspection anything else needed to be looked at or replace While Im at work.Drop my car off there when theyre done I get a call back.I can tell them when Ill picking my car up. The owner is a good guy soft spoken. and his mechanic always get the job done in a timely manner. I highly recommend them for your repair needs.

Needed a state inspection on Saturday the 3rd of July. Called a head to make sure they were open and I could get it done with less than 2 hours before they closed. Guy said yes and did. I was the 2nd or 3rd in line and only took about 45 mins. Didnt have any work done on my car but definitely a good experience with Minuteman Auto.

Found out about this place when I moved back into town and have been coming here for years since. Great, honest, no pageantry auto shop. Good customer services, rates, and work. Highly recommend.

In and out Inspection lickety-split! 📃 Will definitely come back here next year!

Great Service, great mechanic, going there for all of my car trouble. Ask for Wally.

Been a customer for over 5 years excellent auto repair shop highly recommend.

Im very disappointed with Minuteman Automotive. Heres why.1. I filled out the online form, selected a date and submitted it. The form said Your reservation has been booked successfully, you will receive an email confirmation. I never received confirmation, so I called to verify.2. The person answered the phone and said I must have done something wrong. I still had the website open and confirmed that it said I had submitted the form properly. He informed me that they were too busy on Thursday - the day I scheduled that I should bring my car in on Friday.3. The man asked for make, model and year of my car and what I needed. I told him my airconditioner wasnt working and my maintenance alert was on. He said fine bring it in first thing in the morning. I took off a couple hours from work, brought my car over. The man working the desk asked why I brought the car in. I told him I was told to bring it in and had given the man on the phone my name, and details about my car. He then walked outside and looked at my car and said, its a new model Honda, we cant work on the airconditioner here, it must go to the dealer.4. In conclusion, their form didnt work, and I was blamed for incorrectly submitting it. The man on the phone said he took my information, however there was no record of it. I gave him all of the information about my car, and he said to bring it in Friday, only to have them say they didnt work on airconditioners on newer model cars. This was the first time Ive dealt with this business and I was suprised at how disorganized and careless with potential clients time. Ive wasted time from work and I could have taken the car elsewhere if they had just been professional on the phone. Im angry that I have to wait until next week to have my car fixed when I took off time from work.Ive posted images to verify my submission and phone call to this business.

First of all, these guys deserve the upmost respect. While many shops closed during Covid, these guys remained open and did not go on unemployment. They are hardworking, accommodating, do the work on time, and have saved me money. Before going to them, I had paid for a huge repair at the Sunoco in Bedford. When I show these guys the bill because I thought it was unusually high and wanted their input, they agreed I was charged too much. I will not be going anywhere else for my car repair needs.

Ive been using Minuteman Automotive for years and refuse to use anyone else if at all possible. The team is very knowledgeable, honest, and thorough.

A couple years back I moved back into the area (West Concord resident growing up :-)). I noticed my 08 Fusion had drips coming from the front of the car. Being a part time car guy myself I looked at it and it was red tinged. Not good- that signals to me it’s transmission fluid. I just had the transmission fully rebuilt a year prior. Enter my search for a mechanic as I was super busy with work and couldn’t get under the car to repair whatever the issue was.I found Minuteman after a quick search and made an appointment. Arrived at the shop drips and all and waited as my car was pulled in. Once in I waited and the mechanic came in and called for me. He took me out to the car on the lift. “Alright! Found the issue- you’re right it’s transmission but- take a look at your front cooler lines.”Looking up I saw the years of MA road salt had rotted the the front cooler lines. Those needed to be replaced. I got a loaner car for the day and they went to work. Came back that afternoon and was amazed by the great cost!. Thank you for the repair and the quick service. I’ll be back for more repairs!

Very happy with this repair shop friendly Professional staff and reasonable prices. Excellent place for Mass State Inspection.

These guys are great. They seem really honest.

I decided couple of years back to go to Minuteman Automotive (on a friends recommendation). I am very pleased with their honesty and promptness. I have taken both my cars (one of them is an old 175K mile driven 2008 Mazda CX9 and the other is a 4-year old Tucson) for ALL repairs and maintenance. They have never disappointed me...Keep it up, guys!!

Fast friendly service

Very fast state inspection!

Great workmanship, solid quality and friendly staff, thank you!

This shop is great! Service is excellent ....they know their job and they JUST DO IT!

Great shop for tire installation and repair

State inspection. In and out no worries

Honest and upfront about repairs needed, and pricing. Fast, reliable service and quality work.

Very professional establishment, the owner and his employees are very personable and understanding. Theyre diligent in doing things the right way and communicate well when problems arise (as they often do with cars). Its always a pleasure working with this business.

Service was quick and workers were friendly and polite.

The guys at Minuteman Automotive are fantastic. Theyre always quick, courteous and reasonably priced. Ill definitely be back next time my car needs anything.

Just had a great experience with a body repair. They charged 1/4 of what the dealer-recommended shop wanted, finished a day early, and the repair looks perfect.

Unhelpful. Aggressive. Uncaring. Disappointed each interaction whenever weve brought our cars in.Reading the lower 1 star reviews on this Business really shows the characters of them first hand- according to this poor customer service.I can see Its not just me whos been experiencing these problems....

These guys have done a great job with our cars. Honest, straightforward, and competent. Highly recommend!

Less than two hours later back on the road. Very friendly fast service. Very reasonable prices. Highly recommend!!

Honest as they come. I limped in with a flat and left with a permanent repair and a $20 charge. They said that because the damage was within the tread, it was completely repairable. I was ready to pay for a new tire at $150 and up, and was THRILLED. These guys are going on Santas good list and Im bringing them my business the next time I need a mechanic!

They do good work (as far as I can tell) at fair prices, but something relatively small tends to go wrong. They also need to work on how they respond to customer complaints, which typically amounts to its not our fault or worse (keep reading). After three separate service experiences on two different cars, none of which resulted in a trouble-free experience, I wont take my business there any more. And honestly, I cant say that I think they really care.The problems Ive had include:The first service, they underestimated the cost to replace brake pads and rotors by more than $100. I paid the charge in full without complaint, although they knew I was frustrated.The second service, they dinged one alloy wheel during a tire rotation, which the shop manager refused to take responsibility for, but the owner offered to fix it. I didnt take him up on it because I couldnt be without my car for the 2 days or more it would take to get the wheel fixed.The third service, they forgot to leave my key in my car as I asked them to so I could pick it up after hours, so I ended up having to wait an hour for the owner to come get my key. (Luckily I was able to find a way to reach him and luckily he came to help me.) They offered a small refund which I didnt think was sufficient, after which the owner said how much he was inconvenienced by coming to help and accused me of blackmail for wanting a more significant refund. Adding insult to injury is no way to treat a repeat customer.The owners comment below about me hustling them for $250 in cash is completely false.

They do a great job taking care of my cars. They are professional, friendly, skillful, and willing to accommodate to special needs. They dont do any more than whats needed. Sam and Mike are very personable and really care for me and my cars. Highly recommend this place.

Professional Quality Repair.

This place is great - Brought my SUV in and they worked with my insurance to get everything I needed done. Great work at a Great Price done right.

Quick professional service at reasonable price.

Getting a state inspection done was fast and painless. The staff was knowledgeable about my questions regarding my out of state vehicle and I didnt feel like I was getting swindled into some Auto Shop scheme. I was in and out in 10-15 minutes. I also appreciate that on service and repairs theres a military discount. Its conveniently located to me, so Ill probably be back.

The mechanics were quick, courteous and responsible. Ill definitely be back next time my car needs repair.

Brought my car in for inspection and was very impressed with the quick turnaround and helpfulness. While I was waiting a woman brought in her car w a question about a tire and they took a look at issue immediately. Will definitely come back again.

Great service, reasonable prices, very honest staff and work done on time. I do my state inspection and my cars repairs. Very satisfied I strongly recommend this place.

Excellent service!!!! They are very easy to work with and were very cooperative. Best prices excellent service, and they really care about the customer and the vehicle. Definitely would recommend to bring your car here for all its service needs.

First time I was here I needed a quick fix on a tire, in and out with enough time to grab food on my break!Second time I limped in with what turned out to be a seized engine (whoops...) I needed to junk my car, they assisted me with setting it up and let my car sit on the lot without pressure.Even when I was a pain in the butt and overstayed a week longer than expected they were still very generous, kind and polite. Thank you for your services!

Great place for state inspection in/out in few minutes. I like the friendliness and the knowledge of their staff. Been a customer for 3 years I highly recommend this place

The mechanics were quick, courteous and responsible. Ill definitely be back next time my car needs repair.

They are a honest shop with competitive pricing. Weve been here for everything from oil changes to more complicated work. They are also conveniently located near the West Concord commuter rail. My husband and I would definitely recommend them!

These people do an amazing job!! I came in here for my front bumper repair. Sam is a very patient guy who goes through all the options available to you and makes you understand each and every thing that goes in for the repair. The pricing is the most reasonable i got after i went around several auto body shops for an estimate. Delivered on time with everything fixed just how i wanted with a bit of tweaks here and there that were done in addition to the bumper repair. Thoroughly impressed with their work and the amount they charged me for it. I would highly recommend this place.

Honest, Friendly and the prices are reasonable. I highly recommend this Concord Shop

Great job done. My car runs good and reasonable fees.Very friendly and professional.Sam, Mike and entire staff amazing.

The tech was upfront about pricing, the work performed, and was thorough in explaining everything. Would come back!

Great repair work, customer service and a fantastic bunch of guys. They run a first class auto shop and I recommend them highly!!!.

Always professional, expert automotive repair, and very nice people . Best overall experience anywhere in the vicinity . A pleasure .......

Great place for auto repairs. Fair prices for good work!

Moving here from the South we had no idea who to trust. Then we met Keith at Minuteman Automotive. He and his team were both accommodating and professional. You will receive great customer service with Keith and his team!

Professional fast & friendly service, best in Concord

The place for auto repair, state inspection & collision repair. Highly recommend

I start visiting Minuteman Automotive one year gothey must be the most patient people ever worked with . Very good services. I love this shop . i really recommend this business to everyone

Prompt profession service for my Inspection Sticker

Great bunch of folks. Honest and punctual

They were very helpful.

Owner is friendly I got my inspection sticker there, and jimmy is a knowledgeable mechanic his years of experience can tell what most problems are by the sound and feel of how it runs, thanks for all your help as i prepare to re-enlist for the army, dont mind the xbox doom unlock avatar

My husband brought his truck in because he was leaking oul. He thought he needed a rear main bearing seal. We expected to spend hundreds of dollars. They could have said that it was the seal and charged us hundreds. Instead they fixed the problem and it cost us only $20.00. I was surprised at how honest they were. I give them a thumbs up.

Expensive does work then gives price 40% over estimate after being threatened by a call from the owner I will restate that got an estimate when bringing in car called for pricing with no return calls... 2 times... picked up car and bill was over 800 on a car barely worth the value of tepairs....car was never right..being threatened by owner about my review with court action is the wrong way to improve reviews....I changed my review from 2 stars to 1 for his calling me....

Very friendly and knowledgeable and always fair on pricing wont take my car anywhere else

Great place. Honest people. They saved me a lot of money.

Did state inspection..was quick and nice

Keith is the dude. Knows what hes doing, honest and competitive about service and cost, and tends to be very prompt. Nice to have someone transparent in an often dishonest industry.

Great customer service and friendly staff

Best auto repair in concord ma. Friendly and professional.

This place is awesome, people there they know what they are doing

Great service, hard working and honest staff, reasonable prices, and the work is always done on time, 5 stars overall!

I have been customer with these people for years and I always leave happy, they are fair with the prices and I strongly recommend them

I have always been treated fairly for my auto repairs. Even above and beyond during a difficult personal time with a loaner vehicle.

Great place to have your car serviced

Very friendly and proffesional.

Friendly staff and quick service

Very Professional! Great Service

Excellent highly recommended

Fast, friendly, fair and honest

Nice service . Just a inspection sticker