Charlie and his crew are great. Got everything taken care of and pricing was very reasonable

Been looking for an alignment for weeks. Went to multiple shops. One shop told me about Charlies after I drove to Concord to a shop just to be turned away. Thank goodness to because I was starting to give up. The entrance was kinda difficult to find because of the box trucks and, I wasnt greeted the best. I do believe they were discussing a previous job. However these gentlemen got me in and got my car safe for my family. They heard our concerns from the previous shops work. The guy up front assured us we were in good hands. My car was in the back for about 15 to 20 min while we waited in an air conditioned, spacious area with lots of vendors around. Really saved me from walking to the store for a drink and snack for my lil girl. Its now been about 2 weeks after my car was in their shop and no problems have shown. Thank you very much for helping. Very affordable to.

Great friendly service, best price on my Micky Thompson tires, trailer tires and the repairs, will continue to come here !

Charlies tires and auto are always great great and good service also nice people I like them

No regard for customer service, would not recommend at all

Great service, good and fair pricing.

Did not have to wait long for the work to be done. Very pleased.

Hours listed on Google are incorrect, voicemail box is not set up. 0/10 for customer service

Charlies great peopleThey explainwats goingOn wat needs 2 be doneAnd. Stand by there work

They work with you, they do great work and at fair prices.

Always been a big help and reasonable.prices

Always polite and respectful, quality service, extremely fair prices, have been taking vehicles there for over 4 years

Its Under New Management theyre getting things done, best place in town good prices to.

I went in to rent a budget truck.Professional. Courteous. CONSIDERATE.THESE MEN ARE HONEST AND I HIGHLY RECOMMEND YOU USE THIS BUSINESS!I wish they were closer to High Point!

This business is bad. They let my sons car get totally stripped of the rims, TV, and radio. Then they said that it wasnt their fault. They have new cameras and still say that they didnt see nothing. Inside job.

I am giving this company No stars... Charlie ( the owner) seen I was a single woman and tried to take advantage of me in everyway.... When I called his shop I was in desperate need of a good mechanic, however because of this he charged me over $600 just to fix my Axle!!! I couldnt believe it, because the guy who recommended Charlie to me gave him the Upmost respect and said Charlie would take care of me.... I ended up getting my car towed from Charlie shop to another shop... Thankfully I made the decision not to let charlie fix my car axle and I ended up paying less than $300, so I dont recommend anyone to go to Charlies in Concord NC!!! He is only out to get over on innocent people ( especially women)..... Take your business and money to someone who isnt trying to make you pay double the price......

Great prices, fast and dependable! Not to mention, everyone I was in contact with at the shop were very professional and respectful. Definitely going back and sending friends/family!

Honest and fair priced automotive shop

Charlie and Ryan took such good care of my fleet of vehicles. So nice to finally have great, honest mechanics who don’t try and up sell you a spreadsheet full of not needed work.

Great customer service. Good prices for repairs.

Friendly, fast, and fair priced highly recommended!

Ryan and his crew are amazing with all things automotive! Ive been coming here for 6 years went astray trying Christian Brothers, but Ive come back since-folks are the real deal.Mr. Tim will give you a great deal on making you drive away in style so your car will ride better.

Ive always had a good experience here. Theyre fast quick accommodating and hands down have the best prices in town. They do move really fast because demand is so high here and you can trust their work. I think this alone is proof that Charlies Auto Concord has built a strong loyalty with its customers. Ive never had a problem here and will always bring my vehicle here when I have car problems. Ryan (front desk) is a genuine guy who will remember you and brings a unique personal touch to service.

The AC in my truck had stopped blowing cold air, I reached out to Charlie & he was able to work me in the next day without even having an appointment. His manager Ryan took a look at it & instantly identified the issue & was able to have it repaired & ready to go less than 24 hours later. My AC is blowing arctic air now, highly recommend!

Its a good place tp have your car fix

I will not bring my vehicle to this place ever again...Be aware!!!! ( Crooks ) / shady - lies my vehicle never got repaired! Plus they never file a claim with my warranty company to even fix the car! Worse shop in Concord! You have been warned!!!! Stay away from this shop!!!!!

I really want to give this shop a higher score. As i have used them for about half the years I’ve lived in Concord. HOWEVER! The manager Ryan, as kind, fair, and seemingly honest, as he seems to be, is talking through you so fast that you think you’re getting a deal or you think you’re getting a deal. This is hard to not identify as gaslighting.My reasoning for saying that is that I was offered the best price in town to fix a starter for my car that had been sitting a week before I was able to get it to the shop via tow. I watched my car be taken away and when I picked it up from Charlie’s, on my new (to me) car were several deep gashes. After speaking to both the two and Charlie’s, Ryan said he had a guy to fix it. The guy was mysteriously never available. This is not even my biggest concern. Hundreds of dollars and hundreds of nails on a chalkboard starts of my car later and even bringing it back over the past few months, where Ryan said it was actually something they would fix with no charge to me, my car still is hesitant to start every time.This makes me think it was not diagnosed correctly in the first place. Also that the technician either is a novice or listened to Ryan, who doesn’t work on cars but tries to finish your sentence to see how much money he can get out of you. I deeply regret having to write this. I’ve let Charlie’s work on three cars of mine and had hoped they weren’t the stereotypical mechanic predators on women’s wallets. But I can almost bet that I’ve spent at least...wasted at least $450 on the starter issue and another $1,200 on another which I can admit he was at least honest about given the condition of that vehicle.I would just ask that Ryan take his time diagnosing and explaining things. This is not an auction and working people who don’t work on cars do not have the resources to roll the dice on whether or not their transportation is going to work after they have an urgent car matter. I’d rather be charged a diagnostic fee if in two days you’re going to say, “ohhh, it’s got this thing attached and it’s just not doing what it’s supposed to. Bring her back.” Because time is money and I don’t know what’s wrong with the mechanic’s eyes but not even taking advantage of needing to repair something in proximity for the safety of your customer is careless and a missed opportunity to build an ongoing relationship. If one problem turned out to be two, it’s a win win. I don’t want to see you next week.If you go here-Ryan is jovial. The reception and the game is good. The rest...

Love Charlie

Love this place Ryan is great about getting my daughter and I in for our vehicles to get looked at when we have a issue. The windows are not covered you can see all the cars being worked on. Vending machines and a TV and lounge area. Very reasonable price. Highly Recommend this place!!!

Bought 6 class a rv tires, best price on tires mounting and balance. Friendly people too..

I give Charlies Auto high five. This is the best car shop Ive ever experienced, especially if youre a woman. They arent expensive, they dont hit you with all the expensive Labor. I moved from Charlotte, there isnt a place there that compares to this Auto Shop. He has been servicing my car since I moved to Concord. When I get it paid for in February gonna let them do so Mantance on it so I can keep it, tired of Car Payments, and Expensive Repairs. My Church is in Charlotte I need to keep it going, I know God got me. Thanks Mr. Charlies you Guys are the best World Wide. Excellent Work. God put me here for a reason. All you gotta do is Trust Gods plan. After being in Charlotte all my life I moved her when my job FedEx moved here, I found a great car Shop as well. Grateful!

Love these guys! They always take phenomenal care of me, from my transmission to tires to an oil change, they do it all! Thank you guys for years of amazing service, the extra mile yall go does not go unnoticed!

I took my vehicle up to Charlies yesterday for a tire change and alignment. He had me in and out in about an hour. He also reached out to me to make sure my tires were riding smooth and to make sure I was happy with the service provided. He went over and above what he needed to do. His right hand man Ryan was very friendly and knowledgeable. I would recommend Charlies auto to all of my friends, family, and co workers. They do exceptional work and the pricing was well below what Land Rover would have charged me. If you have a high end vehicle that needs regular maintenance I would take it here instead of getting ripped off at the dealership. If you are looking for a laid back atmosphere with a home fill and honest people then this is the place you should take your vehicle to.

My fiancee and I ran into car troubles on our way from Atlanta to Delaware. The guys at Charlies got us in and out as fast as they could. The service was great and the prices were reasonable!!!

Wow, wow wow! I was referred here by a co-worker and Im so glad I listened! I had a small transmission leak from a previous repair and they fixed it in under an hour. Super nice guys and trustworthy! HIGHLY, HIGHLY, HIGHLY recommend!

Great folks and great service

Bad business!!!! Service Manger Ryan tell too many lies, took to long to repair my car and charged me for something that was never fixed. They will steal parts from under your car to try and take more money from you. Bad business wouldnt recommend. If they can get over on you they will.

I had several of my vehicles worked on there but, they could never get them working. I was told and charged for work that ( I believe) wasnt done. Ryan is a fast talking saleman that will give you a false sense of security. He had my Jeep for over a month and couldnt figure out what was wrong with it. He had my explore for 2 weeks and kept saying hes almost done with it but, the car never moved. Finally I had it towed away and within one hour at another shop had it running perfectly.Be warned, go somewhere else to have work done on your vehicle.

Great service competitive prices.

Very disappointed with the service and apparently the lies I was told. First it took them over 6 months to switch my motor which is way too long for any motor switch. I had to take my car to another mechanic twice since I got it back from this place . This place assured me the car was running great. Well I had to have the timing changed because it wasnt running right which they assured me was perfect but it wasnt. They were supposed to fix my emergency brakes which they assured me it was. Wrong again. It was never fixed and because I was using a broken emergency brake it ultimately locked up my back tires and I had to get that all repaired by another mechanic. Now I will have to place my car in the shop for a third time because the exhaust is smoking and I have 2 oil leaks around the valve covers which they again assured me was fixed. I will never go back or recommend these guys to anyone not even for an oil change.

Great service and affordable prices.

The service is always great!!

Charlie has had my Truck since May 22, 2017 today is Jan 2 2019. we have went there 100 times and he just lies and says it will be done in a week and now it has been over a year and a half. I told him i have somebody that can fix it in 2 days, he says oh its ready to go come get it Monday and thats been the same story every week. I have no idea what to do. I have been paying insurance on this truck the entire time. the repair was a two day repair, and he just WILL NOT FIX IT. and wont give it back. I guess im going to have to get law enforcement involved at this point and I am reporting to everyone I can. All he has to do is give it back and he wont.

The best auto shop I’ve ever been to they are so nice and prices are so low

Best mechanic in concord with the best Hospitality to Auto care

Honest, dependable and fair pricing. Couldnt ask for better quality or service

Was great 👍

Was very disappointed in the fact that the gentleman Ryan told me if i got my motor replaced there he would replace my strut also. In the comversation i also asked if he would make sure belts where good on this new motor.It took over a week to get car back then we had to take it back too them cause something was rattling they did not put the alternator bolts on all the way nor did they fix the strut. It took over Month for them to finally get the strut so we took the car back up too them waited 3 days just too find out the other day when rattling begun again that they never even touched the strut and that one of the belts on the motor is dry rotted. I just pray my motor holds up considering it was $1900. I will never recommend them working on anyones car.

Hands down the best mechanic in Cabarrus County. Great work with fair prices.

Becare full whit this people only stolen ur money I bring my wife car take long time and when call mi are ready charge mi 550 dls for nothing tell mi bring car Back live for 3 day more the guy lier tell mi change parts and never due if u don’t won’t lost ur money Don t go whit this people

Crooks. They quoted me a name brand tire, but installed cheap Chinese knockoffs. Then tried to lie about it. They refunded my money, but wasted alot of my time.

The mechanics are wounderful the guy at the front desk is the worst extremely rude i would not return the 2 stars are because the mechanics were nice, i would never recommend it or return

Quality work and honest

They hook you up quick

Horrible service. They held my car for over 2 weeks . And they put the parts in wrong and it damaged my car even more . When I told them that something was still wrong with my car they denied my services . Y’all just do not go to this shop . Unless you want a chance of your car being completely damaged .

Great business and Fair

Always take my truck to Charlies. Good value but dont expect them to give you a list of items wrong, know what you want fixed before you go.

I love this place they are so helpful

Nice

Charlies Tire & Auto is friendly, reasonable, and they do great work.

My boyfriends mother has been coming here for years to service her personal cars and business truck. I hear nothing but great things and my boyfriend only trust him with his truck.

Super nice people, great prices!

They would not tend to my car

The guys are great!

Had our truck over 6 months

Ryan always takes care of my vehicles.

They are very friendly and do their job very well

Very professional I recommend all the Hispanic race to bring their vehicles to compose another thing that I like is that I will have the workshop very early at 5:30 am ready to work that is what I loved RAZA