I recently purchased my second truck from Carlsons. They are the most honest dealership you could ever deal with. The prices are real, the sales staff is no-nonsense kind of people.Holly in the office made my deal go through in a matter of just a couple of hours.Would definitely recommend them to anyone who is looking for a truck.After the sale the parts, service department is the easiest to work with as well. On my last vehicle I had a couple of issues with my truck, the warranty took care of it all!!!

The service department is above average, the vehicles they sell are hand picked and very nice.

Such an awesome group of people! Very honest and helpful.

My name is LynnC. I had an emergency breakdown in my truck on the highway about 10:30 in the morning . I spoke to Carlson’s they said they would take care of it. I went to an early lunch and when I came back they had the bearings, rotors, brakes and a caliber replaced when I returned. Outstanding service. I expected to rent a car and pick my truck up the next day. I recommend them to anyone. I have been in the service industry for over 30 years and they gave better service than I could have dreamed. I wish I could have given more than 5 stars

My first time using their services and I was treated like I was an old friend and customer. If you need work done on your vehicle, you cant do wrong by making an appointment at Carlsons.

Used car dealer doing it right! Also great service department!

Service Department has provided reliable advice and prompt service. Rates are reasonable compared to other local mechanics.

Good service dept. I had to add a couple things for them to fix, they did them with no problem. I was happy to not have to wait for my husband to do some of the task (haha)

Very professional & reasonable prices.

Great service and fair prices. Will continue to be a customer. Recommend shop and service to everyone

We walked in with no appointment needing to buy a car that day, not only was this the easiest process weve ever experienced but the price we paid and their ability to meet the payments we wanted was incredible. Its the most inviting and family friendly environment and Michael could not have been more accommodating, at no point did we feel like we were being sold a car. The entire team was honest and extremely efficient we cant thank them enough, I will recommend that everyone who is looking whether youre ready to buy or not, stop in and take a look. I promise youll be back again. This is not the last vehicle Ill be buying from them, theyve got a customer for life.

I love Carlsons... been going there for service for years for my past 2and current vehicle. Plus my mother and daughter go there too. Friendly service and checkout. Even when they are busy, they do their best to fit us in asap. Mark and Jeff take great care of us!

Bought a car here and I wish I never did.I went for an inspection 2 months after I bought it and was told there was going to be a $400 repair on something that shouldve been fixed before I bought the car considering I went to 3 other places saying that the repair mustve been there before I bought the car and they just slapped an inspection sticker on it. Fast forward to 6 months later in January and was hearing a grinding noise, I brought it in and was told it was going to be $20 for them to inspect the brakes which was understandable but it took them about an hour and that $20 price turned into a $50 price because it took them longer than expected to find the issue, and what was wrong with my car wasnt even coming from the brakes. Why should the customer have to pay more because the people who work there couldnt find what was wrong with the car? Shouldnt a thorough brake inspection take longer than 20 minutes?Fast forward to April, 3 months after Carlsons told me the noise I was hearing was from my brakes and I had nothing to worry about. I had to bring it to another place because I didnt trust Carlsons and paid $100 in labor for them to do a thorough inspection on my car, only to be told that the problem that Carlsons told me was the brakes and how there was rust on rotors, was actually a bad transfer case and that the grinding I was hearing wasnt from the brakes at all. So not only did Carlsons charge me $30 more than what I was quoted (bringing the total to $50, when i was told $20 before I got there) for a brake inspection, they lied and said the noise I was hearing was from the brakes when actually it was a bad transfer case which with labor cost me $2000 to get fixed. If they wouldve just checked the car completely instead saying my brakes were bad, I couldve got the car I bought here fixed under warranty but instead they told me the problem I had wasnt serious and then ultimately wasnt covered under the 5 year warranty because the warranty expired in February.Shame on you Carlsons for trying to make an extra buck off your customers and lying to not only me but probably many others. This place went downhill once Ron left. I sincerely hope people stay away from this place. The people that work here arent worth doing business with and they will lie to you.

Great price, friendly and knowledgeable staff - from the service writers to the technicians, very low pressure, and military friendly. Definitely recommend for quality service all around. Tire rotation included every 6k miles with tire purchase👍🏻

Great place to inspect/fix my car

Great prices on solid vehicles. They were straightforward and good people to deal with.

Don’t trust them with your car!!! Brought car here for inspection. Newer vehicle nothing wrong with it. They spent over an hour trying to find something wrong with it. They weren’t able to!! Then when they parked the car ( it’s a stick) they left it in gear without the e break on.. started it and almost went flying because parking a stick properly is to challenging for some I guess

Thank you guys for taking phenomenal care of Marvins Pontiac G6 you guys are amazing. In a world where customers are rarely taking care of and are many time treated as a inconvenience Carlsons stands Head and shoulders above all others. We greatly appreciate your integrity and quality service. You are our first and only choice for auto serve. Thank you!

Our go-to place for automotive service. Honest service center for all makes and models. Never any pressure to fix things that dont need it. On several occasions they have brought things to my attention and let me decide if I wanted to proceed with repairs without feeling pressured. I highly recommend Carlsons to anyone looking for honest quality service.

Brought my Ford Edge in for bad brake odor.Jeff at the service desk was friendly yet professional. He had me back on the road with a new brake caliper by mid afternoon.The Carlsons Motor Sale dealership is the place to go!Thank you guys for the great serviceKelly W.

Great company to work for. Owners and management care about employees and customers, treat both respectfully .

Bought a subaru outback from Rich just a few weeks ago He was very knowledgible start to finish and made the process easy Im loving my car and would highly recommend giving them a shot if you are looking for a car

We bought our most recent car from Carlson’s almost two years ago. They are a small privately owned dealership and service center and are honest and reputable!

Brought my Lincoln here because the brakes werent working. They fit me in fast and were done within a day. My brakes work great now and my car is safe. I will deffinately be returning.

Carlsons is great, I wish I lived in NH to use them all the time. Had a slow leak in one tire when visiting my parents, was unsure of my tire tread wear, and was totally expecting to drop lots of money for 4 new tires on an SUV. 1 hour later Carlons finished repairing the leaking tire, told me that I had over half my tire tread life left, and charged me the grand sum of $26.10 when they could have got me for 4 new tires (and they knew I was a New Yorker as well). They were pleasant, professional, and in the age of COVID did the key and credit card exchanges using disinfectant wipes. Im thinking of timing all my repairs around visits to Mom.

Wonderful experience. The staff couldnt be more pleasant or professional. Thank you!

Affordable, trushworthy

Saved our family vacation! We were heading from Western NY to Acadia. Pulled in to our overnight stop w late Friday evening with a smoking rear wheel. Google search and called Carlson first thing Saturday morning. They took us in and had us repaired and on the road by just after noon. We could not have asked for a better experience. Courteous and knowledgeable. A fine combination. If we the lived in the area we would not look elsewhere for a mechanic.

This garage will send a pregnant woman home in an unsafe vehicle, as long as they have your money they dont stand behind any of their shady work. We gave this shady mechanic two strikes before leaving this review first they inspected a truck and told me it was safe when the brakes were completely gone and thats why I brought it there to begin with. The second time my pregnant fiance brought her new car there for an oil change where they shredded her registration somehow, which we had to pay to replace, they said we would have a discount on the next oil change so we brought her car in for another oil change at which point they didnt give us a discount and instead took off all of her tires without our permission and said that they rotated the tires. upon picking up the vehicle all the sensors in the tires for air pressure were broken and they refuse to do anything about it on a brand new Honda CRV. This business has no problem taking advantage of pregnant woman and then when she has to call her husband to come in and talk to them they kicked me out because they dont want to admit that they broke their policy and broke our car. I would never go back there and wouldnt recommend anyone else does either unless you like having absolutely no service and no responsibility for what happens to your car while its there. not to mention the manager physically grabbing me and tried pushing me out the door when they refused to fix what they broke.

First off, the Jeep that I purchased was way more affordable than other comparable ones, and came standard with a 3 month/3k mile powertrain warranty included in the listing price. All of their vehicles have a very clean hustory. The hour long drive was worth it. There were some hiccups in the process that were NOT the dealer, or my fault. Throughout the entire time, they were extremely courteous and professional. They went above and beyond for my needs. I would definitely reccomend them to friends/family, and if I ever want to get a new car (I want to keep this one for a long time), then I will send them to Carlsons. They are NOT a typical small used car dealer. Give them a chance, its worth it.

Repaired my car. Did the work they quoted, for the price they estimated, in the time they said...

We have been taking our vehicles here for service for years. They are great. I have very little knowledge about vehicles, but my husband is extremely knowledgeable. The staff here adjust between us and information is always explained so I can understand. Yet, with my husband they will talk more technical because he enjoys the details.

Was greeted promptly, treated as my car was the only car needing work today. Car was finished when promised and price was reasonable. Thank- you.

The service department is wonderful. They treat you like family. Not like that weird creepy uncle who starts hitting on his nieces after a few drinks family but more like the grandma that slips $2 into a pair of mittens she knitted for you kind of family. Very happy to have brought my car here. Thank you Carlsons!

Good old fashion service with a smile. TRUST is my priority over price and they have it!

No nonsense service. Been servicing my car for 13 years

I get my car service here along with my family and friends. The service is excellent and they dont rip you off. Ron the manager is do nice to work with. There used card are excellent two my family have got three from there.

Very nice salesmen however did not strike a deal. Overpriced and firm.

Carlsons Motor Sales is great! Especially these days, it can be difficult to find a reliable vehicle in good condition for a decent price. Carlsons made that a lot easier! From the moment my parents and I got there and every time we return, the staff at Carlsons is very helpful yet they dont apply any pressure. When purchasing my car, the employee who helped me throughout the process came in on his day off, just to make sure all my questions were answered and my purchase went smoothly. No matter what the make or price of the car you buy, your business with them is appreciated. When bringing the vehicle back for service, they fit me in as soon as possible and always follow up with every detail and then some. The staff at Carlsons always wants to make sure youre safe and happy with your vehicle!

Bought my second car here.. Top of the line Sales and Service.. TYVM

Like the level of information given to me before repairs are made. Friendly staff.

I have taken my cars to Carlsons for a long time.

Very friendly. They go out of their way for you. Just didnt have the right preowned for me .

Great service!

Took my vehicle there for state inspection and found the staff to be very friendly and courteous. My daughter went a few days later and had the very same impression. If were ever in the market for a used vehicle, this will be my go to destination!

While driving by Carlsons one night I pulled over when I saw a beautiful Corolla 🚗 in front of the building. The sales manager was friendly and helpful, and it was a relief not to be subjected to any high-powered sales tactics. In the past, other salesmen have used the old tired line, Whats it going to take for you to drive off with this car today? When I bought my previous car somewhere else, the salesman demanded that I give him the check for my downpayment before I had even looked at any cars! He became angry when I asked him if I could have the check back if I didnt find a suitable car.Im sure many of you have your own horror stories.Anyway, all of the staff were pleasant and low-key, and I felt right at home, joking around with them.I got a good deal on a rather new car in pristine condition and drove off with my wonderful car the day after I saw it.This was the most pleasant car buying experience I have ever had, and I highly recommend Carlsons!

On our way from Massachusetts, We Had a tire blow out on the Highway on a family vacation trip to The White Mountains. We ended up at Carlsons and were treated great. It could have been a stressful time with a 7month old and 5 year old, but they were professional, efficient and kind! The receptionist even gave our 5yr old a coloring book while we waited. We were in and out, and were only charged $19.95 for plugging our tire. We could have had an awful and expensive experience, instead it was a high-lite of our vacation! Thank You Carlsons for saving The day!

I was overseas with the Army when I saw a truck I really wanted at Carlsons and they worked with me very well to make it happen. Very honest and good people. Would highly reccommend.

By far the easist and most pleasant car buying experience (at a dealer) that I have ever experienced. They have nice recent pre-owned vehicles with low mileage at fair prices. No pressure. Awesome people.

Greatest shop you can go to. Ron is up front on all repairs and prices are as expected.

I had a great experience at Carlson’s and would definitely recommend them if you are looking for a good quality used vehicle. Nice clean inventory selection and their upfront price could not have been beat elsewhere.

Fairly priced and low pressure environment. Had a great experience and will certainly be going back in the future!

Fair and honest service department. They seem to go the extra mile for you.

Busy day in the Service Department, but I received the same high quality customer service!

Very disappointed no one had masks on. Was told it was hard with the heat. Wont go back. Dont know if its clean.

Highly satisfied with service done to my vehicle, excellent customer service, everyone was very kind.

Good folks, reasonable and knowledgeable

Best service department and service director Ron. Always friendly and honest.

We bought a car there a year ago, within a few days the check engine light came on, we brought it back. Carlsons said it was because my son had not put the gas cap on right, they cleared the code and we picked up the car. Within a month the light came back on, so I bought a new AC Delco gas cap and reset the code. Now comes time for inspection, the check engine light is on. We bring it to Carlsons. After $260.00 worth of work, they tell us to drive it for a week. The next day the light is back on. So I do some research and ended up changing, VVT solenoids, Camshaft position sensors and a purge valve solenoid all per the codes. The light remains on. So I am now frustrated and call Carlsons, $423.00 and two days later they changed another sensor and tell me If the light comes back on, there may be a problem with the PCM, this makes me suspiscious. When I go to pick up the car, they then tell me that it may be the PCM or the timing chain and in order to fix it under the manufacturers warranty, I need to take it to a dealer. They did not inspect it either. The check engine is back on. I will never buy from them again. We have been chasing this light on and off for a year. They should stick to selling what they can service.

They try hard to accommodate the customer.

Other local dealerships should take a lesson, no BS no frills. Thank you Carlson Motors

Great customer service and excellent work

Good place to work

Fast service. Dropped off car for inspection to be scheduled for Thursday, but they squeezed me into next day service when they could.

Had a great experience.

Service dept are good people! I was about to head home to NY from New Hampshire when I heard a disturbing scraping noise under my car and couldnt pin down the source of it. When I called them about it on a very busy saturday, they offered to put the car up on a lift to see if it was safe to drive on the trip home and didnt even charge me for it. (It was rust in my brake drum and they cleaned it out btw.)

Very honest people and excellent quality service.

Love to go here for service

Great service. State inspection for only $25.

Good dealership friendly

Trustworthy mechanical staff.

I like these guys, they can repair anything and are straight shooters.

Great customer service!

HONEST!

Snip people

No good.