So happy to be using this Agent. Makes everything super simple for me and always has answers for me. Highly recommend!

I recently switched my auto insurance to State Farm and I couldnt be happier with their service and my agent Ben Russo and his team. His quick response to my emails, questions, and concerns is beyond exceptional. Professional. Knowledgeable. Since I am extremely happy switching to State Farm for auto I will also have State Farm (Ben Russo) insure my home.

State Farm is great! They’re by far the best insurance company out there and they’ve always been friendly when I’ve called. They don’t hassle about claims, they make filing a claim very easy. My back windows was broken out and it was fixed within hours after reporting it. No issue whatsoever!!

Big Thanks to Ben and his team. They took care of me on short notice and got the job done. Like they say State Farm is There But it was Ben and his team.

Ben was beyond helpful. Best insurance place in the area.

I called Ben Russo to discuss auto insurance. He was recommended by a friend. He came to see me in my home and is saving me nearly $300 a year in car insurance!  Our conversation went to retirement and when I discovered he knew about annuitys, I showed him mine.  There was an option in there I hadnt noticed, but he did!  So thanks to his help I am able to get the max payment under the Lifetime Income Benefit!   I found Ben to be knowledgeable and dedicated to helping people like myself.

We worked with Sam to combine all my parents policies and saved them a bunch of money. So much so that I switched my daughter and myself over to State Farm as well. Pleasure doing business with them!!

Sam Lobel works at Ben Russos location. Both Ben and Sam were amazing during one of the most stressful times for me and my family. Sam was compassionate, understanding, responsive and went out of his way to follow up with me weekly until my policy was issued. I wouldnt even consider going anywhere else.

Ben has been my insurance agent for several years and through several stages of my life - always keeping up with the moves and changes, easily and diligently. He has always made the process go smoothly, and I have always been pleased with the value, responsiveness, and professionalism!

Though she loved the service at the Laconia office where she had her policy for years, my mom just switched her accounts to Ben Russos office due to a recent move of residence. She likes to do business in person. She is so pleased with the service at this office in Concord as well. She was raving to me today about Amy, who was so helpful and friendly on the phone. This means a lot to us as well, knowing she is being well cared for with her insurance needs. Thank you State Farm!

Everything went smoothly as usual!!

Very informative. Got extra discounts and a lower collision deductible for half of what I was paying elsewhere.

Very professional team of agents at this location. We have several policies with them and they are attune to our familys individual needs.

Amy is the best ask for her

Amy is very easy to work with