I have been with their MVP membership, which is a great value that gives me a heater tune up before the winter. Nicholas was awesome. Informative, professional, and really helpful. Thanks again service champion. Jerry was also here to go over my options for my very old heating system, and he was a gem. Thanks so much for your knowledge
I had all my ducts replaced (9 total) Very pleased with the process and results. The Sales and Service technicians were very personable and professional. All work was done timely and at the price quoted. Very pleased and recommend Service Champions to others requiring this work.
I really appreciate that Marcus was very conscientious about COVID-19 safety. He wore gloves, mask and booties. He was thorough in his heating and air conditioning tune up. He was professional and very pleasant.
Tyler did a great job. He arrived on time, performed the scheduled maintenance efficiently and provided valuable information about the system and how to make it more effective. He even helped move furniture away from a return vent so the system would work better. In addition he was courteous and represented the company well.
Joel was very pleasant, knowledgeable, and went above and beyond his job duties. Very thorough and went over everything he did and made recommendations for my safety and longevity of the equipment. I would highly recommend this company and all their employees!
The technician was friendly, knowledgeable and professional. Did a through inspection of my A/C unit and furnace and provided me with an inspection report outlining how the system was operating and any repairs that would be needed. Overall very happy with my experience
What can I say…wow!The entire team has been amazing. From our original service, to our new installation of the entire system. We are impressed with every person (Donald, Dimitri and Chris) and every service outcome.A truly professional company with years of experience in the industry. We are more than delighted to share how great this company is from start to finish. Highly recommend!
This review is for Justin alone. Justin did a great job and he was thorough with the whole process. He was actually able to follow up on something i have been waiting on for almost 5-6 months. So all in all he was very customer first and addressed all my questions. He even tried to work with me on my unit and made me comfortable with his knowledge.I am still waiting to see if the company will reach out to me and complete my request. The stars I plan on selecting does not reflect Justin and to tie that into his service in any way would be unfair. Justin earned a Five Star rating with me. You should really separate the two so I can leave an honest review of the company as a whole.
Stephen Fike was my Technician for yesterdays visit, 9/16/2021, along with Pablo his assistant. I was very pleased with their work and even more grateful that they took the time to clean-up my garage, just as it was when they started. I have always been impressed with Service Champions that there is a genuine care and concern for cleaning up after a project. I had questions throughout the project and Stephen was very happy to answer any questions I had and explain any other concerns. I felt he showed a true interest and explained things to me where I could understand. Stephen also took the time to explain the project before they started and what was going to happen throughout the project. I felt that was extremely helpful. Thank you Service Champions for your great technicians and knowledge about your products. I am extremely happy with your services and will continue to be a very satisfied customer !!!
Very professional. Courteous, knowledgeable and did a great job! My air conditioner is working great as of this posting. Highly recommend Service Champions. Thanks Mike!
Justin went above and beyond to locate the a/c condenser unit on the roof (sketchy directions from me), label it for me and take pictures; so it could be found in the future. He diagnosed the problem, solved it at least for now; and as a result, made my tenant very happy. My tenant had suffered with the heat in his unit for over a week. Justin was also very courteous. He offered the Maintenance Value Plan Membership which I purchased. This helped me with the repair and diagnostic fee. I appreciated that; as I am a Senior with limited retirement income. He definitely was a big help. Thank-you Justin, George
Technician Steve Hampton is a true professional. Even though he was coming for a very routine furnace and AC inspection, he took his work very seriously and treated the task as if it was the most important job he’s ever had. It seems like a small thing, but as far as I’m concerned, my home is the most important thing in the world. Steve reflected my pride in my home and represented Service Champions very well by not only doing a very thorough job, but explaining everything to me in plain language. Steve shared his professional opinions with me and went above and beyond expectations by helping reprogram our thermostat, cleaning around our outside condenser unit and coming up with solutions for us to reduce our energy bill by making some changes in how we use our AC unit.I will be a Service Champions customer for life.
▪︎Appreciated Joels expertise from Service Champions, without annoying & unnecessary techno-talk, just the facts w/explanation. His demeanor was respectful of my home, my level of understanding, & w/his colleague/trainee, Devon.▪︎He wasted no time, but also was not hurried.... more thorough, precise, confident, deliberate, & explained his actions throughout the visit when I asked.▪︎Lastly, I really found the new Home Heath Report Card very helpful. Color-coding by green, yellow, red showed where I need to plan & prioritize for repairs/replacements, & where equipment is still working well after 12 years of heavy use.▪︎ I would recommend Service Champions (and their employee team, consistently expert, professional, respectful.... for over more than a decade) to friends & neighbors.
Tyler was out today to replace a critical part in the furnace air scrubber. He discovered that replacement was in order when he visited last week on a regular maintenance checkup. We had not known that the bulb/honeycomb part was dead. To have it running properly is critical for us, as I am asthmatic. I cannot say enough good thing about Service Champions in general. You have been our HVAC contractor of choice for many years, attending to things large and small. I would not even think of taking my business elsewhere. Five stars all around. ~ T.F. Black, Moraga
Called Service Champions to set up an appointment to have a new AC unit installed in my Antioch home. Jerry Anderson who was very knowledgeable with years of experience, he really met my expectations. Seems like this company has it, and Is heading in the right direction for grow……. My New 5 ton AC unit Will be installed within the next three days. Another satisfied customer.
I love Service Champions, they always give reliable, professional service and have top rate communication between their technicians and clients. I have been using them for over 20 years in two different homes. They are responsive and polite. Wouldn’t even think of using another company!!
Nam arrived on time and set up while waiting for the unit to arrive. I expected the job to run all day but he and his partner Aiden were able to finish the entire job in 4 hrs. He explained everything thoroughly, helped setup the thermostat and cleaned up after. They were very professional, courteous and made sure everything ran smoothly. I am very pleased I found this company to handle my AC installation.
JC and David were very professional! Polite and provided step by step details on the actions that they were going to do. They worked with me on the resolution and the cost. I was extremely satisfied of the work and the cost. I eagerly signed up to the MVP plan and will recommend to family and friends!!
We retained Service Champions to install a new furnace and air conditioner and new thermostat. We were very impressed with the professionalism of the entire team. They were punctual, courteous and very respectful and a pleasure to work with. Although there were some hiccups on the first day, the problem was in our electrical line and they were able to fix the issue. Special kudos to Mike Guido who came back the second day and got the air conditioning up and running. He was a very nice guy who was extremely pleasant and knowledgeable. The new thermostat we had bought was defective, and Mike installed a temporary one so we could have air conditioning. Then he went and picked up a new thermostat and replaced the temporary one the next day. We were also very pleased with the salesman, Gerald Anderson. He was very good at setting out the options and making good recommendations and was very professional. We have now hired Service Champions to maintain our HVAC system. I would highly recommend this company and their professional team.
He arrived 20 minutes early. He was efficient, personable, thorough, professional. He explained everything he did and made suggestions without “up selling”. The service was reasonable cost wise. I would definitely use these guys again.
Scott came out and gave us an estimate for replacement of our HVACsystem. He was friendly and professional in his presentation. After giving us several options from which to choose, we decided which products we felt fit our needs. He then quoted us a price and emailed us a written copy of the estimate. Never felt pressured, he respected the fact that we were obtaining multiple quotes before making a final decision.
Mike Guido was my service technician. I have nothing but positive things to say about him. He was knowledgeable and matter fact about the questions I had. I never felt like I was being pressured into getting more service which was a huge relief. He saw the issues and fixed the problem surprisingly fast given the scope of it and helped me save money in the long run by recommending tips on how to keep my unit working more efficiently. Overall great experience and a cool house ready for more hot days ahead.
John Endriss, was the Technician that reviewed the Heating/Air Conditioner today. Excellent, complete evaluation, showing photos as a follow up on the equipment being reviewed.
After moving into a home that had some interesting home repairs, we found Service Champions to clean the ducts (seasonal allergies are awful). One visit was enough to convince us to have a contract with them and we have never regretted that decision. Every employee weve dealt with is professional, polite, does not try to upsell or pressure you into buying something that you dont need. In addition, theyre honest about the options when there is a problem. I would highly recommend this service to anyone who has a furnace, an air conditioner, and isnt a professional who can maintain it themselves.
Justin S. came to our rescue. We had no Ac for 2 days and it was hot hot hot. Excellent customer service. Just arrived on time, explained our issue and fixed right away. We now are able to relax in our cooled house. Thank you Justin
Jason was probably the most courteous, knowledgeable, and trustworthy technician I have ever had in my home. He was respectful and engaging. He explained everything thoroughly and didn’t try to sell anything. He even offered to help if I needed help with anything around the house before he left! He is a first class employee and a great representative of the company.
This review is for Osag Temple. He was very courteous, friendly, and professional. He arrived on time with a friendly smile in uniform and did quality work. He explained the issues clearly and went over our options without trying to sell us anything we didn’t need. I would highly recommend him and Service Champions for AC repairs or replacement. Thank you Osag and great work!
Justin was a super friendly and knowledgeable technician who provided a cleaning and inspection of my AC system. Im very happy with the service. Would I use them again? Absolutely—I was very impressed and signed up for the maintenance plan. 5-star service all around.
Steve was great! Very knowledgeable and took the time to go through all items of the AC system that were being looked at. Highly recommend!!
This Company has maintained our furnace and air conditioner for years. All of their technicians that have worked on these systems for us have provided high quality service.The work that was done today was outstanding and he provided much detail. I am going to request him back for our next 6 months service checkup. Mel
We had our yearly service inspection with their technician Osag Temple and found him to be very professional, informative, knowledgeable and courteous. He brought to our attention the age of our units—time goes by too quickly so we were unaware that it is getting time to plan for replacements. We also were unaware that they replace water heaters—another aging part to our home.He answered all our questions and we never felt pressured. We highly recommend his service expertise.Thank you Osag and Service Champions!Anthony & Karen
Kyle came and did an inspection of the duct work and the ac unit. He was professional and very knowledgeable. He was personable too. Wore his shoes guards in my house every time he came in.I highly recommend Kyle and the company.Today Jay came out and inspected the ducts.He gave us 5 options after his inspection, including 1 being do nothing at all.They are coming tomorrow morning to install new ductwork throughout the house.I’m very happy with the care and concern both men showed while in my house. Also both were so personable. It was a pleasure doing business with the men and the companyEon came and he and another person put in all new ducts. The air smells fresher, the system really blows quite well now and the ac and heater units are not working as hard.Score!!!
David was very professional and very polite. Knowledgeable on ever question we had, took his time being thourough which made us feel assured and confident he was doing everything which was needed. Even offered to help with things around the house that had nothing to do with service champions which was amazingly appreciated. I would give this young man 10 stars if I could !!!!!Thank you very much David and service champions.
Service Champions of Concord customer service is always superb! They are very proactive in emailing and calling you to ask how everything is going and schedule a visit if necessary. They are on time, professional, take the time to really inspect the AC and all its components, provide a quality service and follow through if there are issues. They are very knowledgeable. There is no other provider out there with the incredibly good service as compared to Service Champions of Concord.
In addition to Codi being very technically qualified, his personality and attention to details make him a perfect service representative. Im confident that our system is in excellent repair and, if it needs service again in the future, please send Codi because Codi gets it done!Rich Laufenberg
Everyone I dealt with at Service Champions Heating & Air Conditioning was amazing. Professional, courteous staff, and great communication throughout the process. Really liked the texting updates. The service rep Cody was awesome!Don’t go anywhere else.
Joel was nothing but professional when coming to fix our AC unit. He was efficient with his time, thorough with his work, and answered any questions we had, going above and beyond. I would definitely recommend him for anyone needing maintenance or repair of their HVAC system.
Shakhash Pall did an outstanding job on both the heater and air conditioner. He was very professional and informative about improving the air quality in our home with the purchase of a Air Scrubber by AERUS. Installation was great and we hope to see him in the future.
Jay was my technician he was very thorough and turned over every opening to check to verify the information needed to know what would be the best recommendation for my particular home. Our system is about 12 years old and has leaks everywhere or electricity bill is twice what it should be now we just have to decide what to do thank you very much for your service today very much appreciated.
Very pleased with Service Champions service - from the initial evaluation to the instillation of a new AC unit. The whole team was professional, courteous, and hard working. They kept the place clean and did an excellent job - we will certainly use them again.
Our Service Champions tech - Michael came out on a 100° July day and did air-conditioning maintenance to ensure that our equipment works optimally. He carefully cleaned the outside AC unit and ran all tests. Our system was installed new in 2017 by someone else, and we have had yearly maintenance by them. I was surprised how much debris washed out and away from inside of our outside AC unit. Very glad we switched to Service Champions!
Dhillon is professional and totally knows what he is doing. Our system works quieter than ever!
Jerry came to give me an estimate on a water heater replacement. He was thorough, knowledgeable, and personable. However the water heaters Service Champions use are more upscale than what I need, so I will not be purchasing from them. I do use them for my heating and air conditioning maintenance, and they do a great job!
Our air conditioner started blowing warm air instead of cold - right after a heatwave. We called Service Champions and they were able to come out the next day. Donald was our service rep and he was outstanding. He did a thorough assessment of our situation and found that our capacitor had blown out. He replaced the capacitor and the air conditioner was fixed. He was efficient, professional, and made for an all around great experience. Will use them in the future for any HVAC needs.
David was very professional and engaging. He took the time to show my husband and I what the best option was to make our HVAC system more efficient. The work was done 2 days later with great workman and a follow up by David. It is nice to have peace of mind with the technicians that the company hires, they are all cordial and professional.
Justin was great! I’ll ask for him next time
Michael the technician was Great!!! Did the work effectively and efficiently. Very polite and considerate. Well definitely be using them and him for Our Heating/AC needs!!!
Bryan provided excellent system inspection and verification of system viability. Very professional and knowledgeable. Thank you, Service Champions for providing such excellent craftsmen. Give Bryan a raise.
Michael from Service Champions was very professional, informative, and diligent. He searched and tested for the cause of the problem we were experiencing with our AC that was only 2 years old, found it, explained it to us, fixed it, and made recommendations for different ways we can prevent the problem from recurring. Am very satisfied with the service he provided us with, and glad I chose the Service Champions company to repair our system.
I would recommend Service Champions to anyone with an HVAC issue. They respond timely to your request and are very professional when working with you. You cant ask for more!
The only negative was having to wait through a miserably hot weekend for my available service appointment. Cody was polite, skilled and explained what was wrong as he repaired it. Service champions had installed my system 11 years ago. I have signed up for their maintenance plan.
Justin is a very thorough and dedicated service technician. He explained what he was doing throughout the appointment while checking my heating and air conditioning systems. I will certainly ask for him to check any additional services I may need in the future. Thanks
Rudy and Lho did a great job and were very thorough
Donald was on time, courteous and very efficient. He writes everything down and explains any problems or concerns. He also takes pictures to show when explaining. He is the best
Great team of guys under Eons supervision that worked on my AC installation today. A very thorough job. Eon is very professional and personable as is his entire crew. Appreciate all of his hard work as well as theirs.
Kaytai was very knowledgeable, friendly and thorough in completely checking everything on our air conditioner. We would like him to be the one to service our unit whenever it’s needed in the future. And he’s a dog lover!
Sam Silva, the service man who did the work on my HVAC equipment, did an outstanding job. I very much appreciate the quality of the workmanship provided by Service Champions.
Marcus was on time and very professional. He was respectful of our home and left everything in good condition. If we need service I would be happy to request Marcus to come and do the work!!
Our service technician, Osag Temple, is always very polite and responsive to our questions. He is highly qualified and very professional. I would recommend Service Champions based on their employees!
He was very pleasant and he knew what he was doing and Im very happy with his help. He was also very polite.
Tyler, the service technician, arrived on time, and he was courteous and knowledgeable and checked everything on the AC part of the system. He explained what needed to be done (a new filter replacement), and provided me with the information on the replacement filter I needed to get for my system.
These folks are highly professional and never charge more than what you expect. Donald is a first class technician, always does a great job, is highly personable. I would recommend him and Service Champions anytime you need a job done well, on time, and without any hassles.
They were able to schedule me for the next day and per my request, were able to come earlier than scheduled. Every person we have met from this company has been very professional, personable and competent.
Fast and professional. Came for an annual checkup and found a couple of problems. Came back with new parts and fixed the problems. Very satisfied.
He is a very knowledgeable technician. He was courteous, respectful and proficient. A great representative of your company.
I hadn’t had any work done since we purchased our home 4 years ago so I figured there was some deferred maintenance- they came by as scheduled, performed all expected services and communicated additional fixes. Knowledgeable and I ended up signing up for the annual maintenance which should be beneficial in the long run. Very professional, took pictures of everything as well.
Joel was amazing! Very professional, great customer service, very knowledgeable, prompt, and took the time to explain everything in details. Clean cut, no surprises, no fine print, great service, great job, great quality!
The two installers were very professional, courteous, respectful of property, and worked efficiently in replacing an AC condenser. They exhibited everything I have come to expect over the years from Service Champions — peerless service at a fair price. Highly recommended.
We had service champions come out to access our system and help figure out why it was not working properly. The sales rep diagnosed it as poor ducting so they recommended to replace our ducts. He promised that we would be blown out of the house with the new ducting. We had them install the ducting and unfortunately the system performed marginally better and we were not blown out of our house. We spent the better part of 2 years after that with service calls (probably about 7-8) to have technicians diagnose our system and recommend fixes. They threw all kinds of theories out there and installed dampers, upsized the main supply that they originally ran, installed additional returns. All of the work did not fix the issue. All of the company reps, with the exception of the original salesman, were professional and courteous; however, they could not fix the system after many visits. I rated them a 1 because despite their can do attitude, they could not do what they were hired to do. On the flip side we recently had work done by Absolute Air from Martinez and they were awesome and delivered more than they promised. Please consider Absolute Air and not these guys.
Very knowledgeable about their field. Very professional and courteous. Plan on using this company again.
We had Service Champions replace our heating system and zone our two-story home. We are very pleased with the work done and professionalism of the crew who installed our system. We feel that the work done was quality and we will be saving money in the long run with zoning our home, running systems only in rooms we mostly use. I appreciate the work that was done and the friendly crew who made sure we understood how to work our new system before they left. We will defiantly be using Service Champions again for future cooling and heating needs.
Eon and Danny did a fine job. I was particularly impressed that they not only hauled off the furnace they replaced but also one that a prime contractor had left in the crawl space. On time and communicative. Impressed with you folks as always.
Shakhash was terrific. Friendly, conscientious, and helpful. That has been our experience with all of the Service Champions employees
Service Champions is a great company. From repairing our old HVAC unit, to helping us purchase and installing the new one, every person we’ve worked with has been professional and so nice!
Jay Rivera was so friendly and professional. Explaining everything and answering all the questions that i ask. . Very satisfied to the service
Came as scheduled and determined issues quickly. Explained in detail what was going on and why so I could understand recommendations. Great experience overall.
Codi from Service Master did an excellent job explaining what he found, potential repair options and gave an overall recommendation
Osag Temple at Service Champions gave us excellent courteous and professional service. I highly recommend Service Champions Heating & Air Conditioning.
Bryan was very professional, knowledgeable, and thorough with his explanation of the problem and solution to fix it. He also checked over everything else and advised me of items to keep an eye on.
Technician was able to identify two other issues which he is able to repair. Knowledgeable of the hvac system. Recommended reasonable maintenance program so to keep my system in good condition
VERY HAPPY WITH THE SERVICE. DILLON WAS HELPFUL. HE IS COMING BACK TO INSTALL A FILTER.RENEE RASENS MEDAK
Justin was an absolute pleasure to work with. Extremely professional and knowledge. Probably the best service provider I have ever come across. Thanks so much Justin!
Excellent service. Very prompt. Our Technician Joel was very thorough, professional and resolved our AC issue. Definitely recommend!
Very professional and pleasant! They are thorough, careful, and competent. I have used this company for 11 years and have not been disappointed.
I’ve used them for maintenance on my old furnace for awhile. Because of that experience, which includes all personnel, inside and in the field, I had them replace the furnace, water heater and add A/C. They were not the least expensive but they are the best. Warranties, the best. Product, the best. Every aspect of their service, the best. A special thanks to Jay, Washington, Chewy, Mitch, Nick. They’ve all gone beyond even what I expected. And, I expected a lot ;)
Service with a smile and personality. I understand why you guys have such high ratings. Thank you 😊
Thank you Hung for your professionalism and expertise to resolve my AC issues. The unit you installed yesterday is fantastic and keeping my house cool.
We have used Service Champions for about 20 years. They have always been professional and informative. Today Michael Brito was no different. He found a problem and told us the best way to fix it. I felt very confident in his assessment.
Very thorough in performing annual maintenance check-up. Courteous and patient in explaining results and providing recommendations.
Sam was very professional and thorough and his diagnosis of my equipment. He also provided me with detail pictures and illustrations of the problems that I was having with my furnace. Very professional and very considerate installed everything he did
We had an issue with our ac faulting out several times during a hot weakened. Service Champions sent Codi out to our house and was able to make the appropriate repairs to get it back up and running properly
Did a thorough diagnostic including recommending new furnace part to prevent possible future failure of unit.
Sam was awesome. He performed a thorough inspection, explained my options and completed the recommended work. My a/c is working like new again. Thank you again...
Eric, Sales Representative, Service Champion was very professional. Eric shared information with my husband about the cost of a new furnace. He also shared information about financing. However, my husband stated that he would pay cash. After Eric left, he explained that we needed to sale my car immediately to pay for this item. I told him we are not selling my car to buy a furnace. If this well-maintained furnace goes out during the colder months, we will wrap ourselves in blankets and use space heaters until we are able to fix the problem. During these times, our priority is to make sure that our grandchildren and family members can count on us for financial assistance. Thank you for your time.
Excellent service, on time, efficient, and thorough. Kept me updated throughout the appointment. 5 stars!
Our technician, Osag was absolutely the best. He went above and beyond to get our air conditioning running and then made sure both my husband and my Nest apps were properly set up so that we could use our system. We were so happy with his service. Wish they could send him out every time.
Jesse was very professional and he provided us with a detailed explanation about our service.Thank you for the excellent customer service!
I was very happy with Kyle and Nicholas today. They were both knowledgeable, courteous and helpful. Every appointment Ive had with Service Champions has been positive.
Details of services were well explained.Technician Logan was very friendly, well knowledgeable and responsive to questions about you HVAC system questions. Showed pictures of how your HVAC system looks like before and after service.Highly Recommended for maintaining your HVAC systems with such good deals of being On their MVP Plan Membership. No need to worries about your scheduling too 👏👏👏👍👍👍👍