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BM Towing
820 W Lane Ave, Columbus, OH 43221, United States
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BM Towing

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Le
Review №1

Mike was the only person that was able to successfully get this vehicle moved due to the low dynamics. I was on I270 from 2:30 - 11;45pm with 4 other tow companies that wouldnt touch it. This morning I met him at 6:30 and he took his time to ensure the vehicle didnt get damaged. Highly recommend his professionalism!!! Thank you so much, Mike!!!!

Da
Review №2

You can’t get a better towing service than BM Towing. Very Professional, Matt and his helper have super great attitudes. Extremely knowledgeable in their profession, and take every precaution to protect your vehicle. I highly recommend you use this towing service AAA+

Do
Review №3

Great guys work here. Very knowledgeable on the proper way to tow classics. Have used them multiple times. Excellent service.

Ga
Review №4

I’m glad they work on weekend. They are very nice very fast service and I really like it all the service they are really quick and the guy name is Mike he’s very nice they are very helping. I’m very satisfying with the service specially that guy Mike is super cool and helping person

Je
Review №5

Quote was substantially higher than other local companies and a 35% additional fee was added for doing even less than was requested of them in the first place. I still have to call another towing company to complete the job. Photos show a 100’ or less winch on solid ground from a chain that I hooked up and had ready for him, tow it 11 miles and drop it in the street. I was quoted $450, it took 1 1/2 hrs, they had me waiting for two hours past the time we agreed on with zero communication. I was charged $600 plus tax. Other companies wanted $200 per hour. (HALF!) I went with them based on availability. My advice, wait for someone who isn’t trying to get their Christmas bonus out of your pocket!

Un
Review №6

Very punctual, were able to get with me quickly and effectively. I did have a hard time understanding the tow truck driver due likely to a misunderstanding of words/my own inability to understand accents, but that is a mostly personal gripe. If you know where you need to go, they are an incredible service.

Br
Review №7

Was able to fix my tire even though nuts were on super tight. My battery died in the process of leaving and the driver came back around to help me get it started. Above and beyond. So thankful for all his help!

Pa
Review №8

They’re ere able to get me a tow within two hours of calling. I paid about $150 to go a mile, but I’m not going to complain since they were able to get out to me pretty quick and took good care of my vehicle.

He
Review №9

Called BM after waiting 2.5 hours and freezing for a tow service that never came thru my road side assistance...they were there within 20 minutes had me hooked up and ready to go in 10 minutes...took my car exactly where I needed it and didnt charge me a fourtune for the tow! Driver was very nice and friendly (super sweet kid) will definitly call again if another tow is needed... Highly recommend!!!

Ra
Review №10

Service provided by this company is great. IT was a Sunday but He still showed up on time and with just a phone call, he took care of everything. I strongly suggest this company for your towing services.

Jo
Review №11

Great experience! Very helpful and timely.

Na
Review №12

We use BM Towing for our company parking lot. They are so friendly and easy to work with! They installed our required signs and placed them in clearly visible spots to warn others. Before they started towing cars, they went to each of the businesses by us to warn them that we were going to start towing. They go above and beyond!! They are super flexible with us and our crazy schedule too! We constantly send one-offs to be towed and they always prompt and reliant. I 100% recommend them if you need any towing needs!

Da
Review №13

Came on time when other company didn’t show 4 times. Quick, professional, Mike got the job done with great care. Highly recommended

Ta
Review №14

Arrived quickly to tow my car after the fuel pump died. Matt the driver was quick and professional.

He
Review №15

My experience with this company was great. From calling the office to the young man that towed my vehicle. They were polite, friendly, and timely. My car was in my own driveway but got here in a timely manner. The young man that towed my car was very friendly and even took my keys to the repair shop drop box for me. I would definitely recommend this company.

Da
Review №16

Excellent company, got there much quicker than expected. Will only call BM from now on

Co
Review №17

The driver Matt did a great job he got to me quick and performed his job above expectations

sh
Review №18

Matt did a great job he was there to help and get are car home thanks.

As
Review №19

There was a guy named matt and he did very well with our service. He was awesome and very nice

Ja
Review №20

I called and they said 180$ plus tax to tow my car 5 miles outrageous. I called K&K towing and they towed it for 90$ plus tax. Always call around before getting a tow. Very nice customer service though

Da
Review №21

Awesome experience! They were very professional and was able to treat my racecar with proper care while towing it. They even went above and beyond to help me get the car into my garage, 10/10 - definitely will call them again for my next tow.

JO
Review №22

You need these people. I would haven given more stars but they would not let me. Kaven took care of my every request. He called me when my phone screednedOut the RoboCall, to make sure of every detail. He was early, communicated every step of the way. Courtesy beyond belief. I am excited about this towing company. Telling all of my friends. Call and relax with the most professional towing service ever.

Ju
Review №23

BK did a great job for me and went the extra mile. Awesome job!

Al
Review №24

Robert was very helpful and patient, I will recommend this company service’s any time I or who ever may need it.

mi
Review №25

Horse on board trailer 3 exits from my destination and these guys came and took the truck to the repair shop and my trailer and myself to my destination. Stayed and made sure I got settled and offered to move me if necessary! Ant thank them enough!

Lo
Review №26

My car was hit just as a snow storm was starting. The driver got there quickly but he didnt communicate with us in an appropriate manner. He wasnt even sure he was towing our car. He asked if he was towing it to XXXX place and my husband said yes. We were trying to ask questions. He kept telling us to get in our other car. He just hooked the car up and took off. No paperwork. Apparently you are suppose to follow them to where the car is being towed and pay for the service at that time. This was not communicated. Never in previous experiences with having a car towed have I ever had to follow the tow truck. When we called the company, they were very helpful and transferred us to the driver. He kept saying to follow him to pay. Mind you, the snow storm has kicked up into full swing. We were not risking getting in an accident. I called back the company. They took our payment information over the phone. Unfortunately, we now have to drive to the collision place to drop off the keys. I am hoping that my car got locked.

Fr
Review №27

Mike doing a great for restarting up my vehicle!

Na
Review №28

Robert is an artist. My truck had its tires stolen and was sitting on cinder blocks. He was able to tow my truck with ease and caused 0 damage to the truck. Very friendly and very professional.

Ro
Review №29

Quickly got to me, mix up on the cost, but that was my fault, great service and friendly people

ze
Review №30

Quick to get to me and quick to get me out great pricing

Ma
Review №31

Excellent service! Mike went above and beyond.

Br
Review №32

We always advise our customers to contact BM Towing for their needs. Very professional and honest! Wont destroy your car and they have their own lot for storage unlike most other tow truck companys.

UW
Review №33

Excellent company, service before self must be their motto!Getting towed is never cheap, especially with a tractor and trailer in tow, but they charged a fair and reasonable price. This is where many people have a hard time managing their expectations, not taking into account the cost of recovery equipment and the cost of having associates on call for recovery at any given moment.I broke down on a dangerous stretch of I-70 in Columbus at 9pm. Not only did BM Towing arrive within 25 minutes, Mike M. provided service well above and beyond my expectations.A huge thank you to Mike and the team at BM Towing, you saved my bacon this evening!!!!

Ja
Review №34

Bk didnt excellent job and performed it safely towing a dump truck for us.

Ia
Review №35

BK was able to not only move my car, but diagnose the problem with perfect accuracy.

Sh
Review №36

They were quick, friendly, and affordable. I will definitely be calling them if I ever need a tow again. Keep up the great work guys!

Ta
Review №37

Super nice, helpful and quick, and also affordable ! Thank you so much ✨

RO
Review №38

Matt was a good driver

Me
Review №39

I hit black ice around midnight, called the first company in my google search, and really what a blessing. BK the driver kept in constant contact with me, and was able to have me out of a ditch in about an hour. Which was so much quicker than I expected given the amount of cars in ditches that night. BK was so friendly, caring and understanding. Not only did he car about my car but i felt he cared about me as a person too. Thank you for the service you provided me in a very scary and new situation!

Br
Review №40

I lost the rear tires on my dually pickup truck. The 2 drivers they sent out were excellent.. They were well skilled to handle my situation.. BK even recommended a great shop where I could get my repairs completed.. I highly Recommend them

Ad
Review №41

Professional and quick service

Mi
Review №42

The staff is always so wonderful to work with and someone always arrives very fast. I’m always quoted the best, most affordable prices. Every time I’ve used these guys they are always so friendly. JJ is the best and has helped me out many times! These will always be my go to guys!

Me
Review №43

If I ever need towing services. I will definitely be calling again. Thank you to Mr. Robert Wheeler for your professional service. My daughter broke down I was able to take her home and not remain with the car. And within just a short time the car was dropped off in the drive. Have a great day! And a big thank you to Robert!

Ma
Review №44

My truck broke down yesterday on the highway, and they were out quick and got me to the dealership. The dispatcher on the phone was very clear about time, especially because yesterday was Thanksgiving, and the driver was great! Very courteous and professional. I’m happy with the service.

Co
Review №45

I was helped by Robert today. He was so nice & helpful. He helped me change my flat tire. He was really professional. Ive met a bunch of tow truck drivers & he has been the nicest by far!

Ma
Review №46

Excellent Company

Je
Review №47

GREAT PEOPLE TO WORK WITH .

ma
Review №48

I had a great experience with BM towing. They literally made what could have been a bad day, a great day. BK was the person I dealt with and he was so helpful! Price was right! Thank you again!

Ba
Review №49

I was recently stranded due to an unresponsive car. I sat for 2 hours waiting for a battery jump only to find that wasnt the issue. I waited an additional hour for a tow truck to arrive. By this point it was getting dark and being a female, alone with a broken down vehicle I was apprehensive. Steven, the tow truck driver, arrived with a pleasant attitude and immediately put me at ease. He was professional, courteous and took great care loading my car onto the truck. He traveled 30 minutes south of Columbus to help me so our drive to the dealership was long. We had great conversation the entire way and I found him to be knowledgeable, pleasant and dedicated to providing good customer service. It had been a very long day at this point and he made it end on a high note thanks to his dedication. Hes a great addition to the staff at B M Towing. Thats what customer service is all about. Thanks again for everything!!!

Cr
Review №50

We have used this towing company twice now. Excellent service both times. Fairly priced. They come very fast. Courteous Staff and drivers. Highly recommended!!!

Sh
Review №51

BK was very nice, helpful, and professional. I would highly recommend BM Towing to anyone I know. Prices are very reasonable.

ch
Review №52

This guy was nice, professional, efficient and his response time was fast,would definitely be the first I would call if I need a heavy tow

Ju
Review №53

They were amazing! My car was stuck up on a curb and they managed to get it down without hurting the underside at all. I called and they got someone to me within 10 minutes. Would definently recommend them, especially if youre in the university area.

Ch
Review №54

Had starter issues with my car after getting offf work. Waited for 2 hours for another company. Called BM towing and they quoted me a very reasonable price and 15min wait. Truck came in less than 10 and driver very friendly ! Glad I found them

TZ
Review №55

Charge is ridiculously high. Not recommended.

Ka
Review №56

Was broke down yesterday in the rain. CPD help push the car off the main road. We called a several towing companys and they all were a 2 or more wait. Called B M and the lady was real nice and said they could be there around 15 minutes. K showed up and helped us. He towed it to my house. He was polite and knowledgable. Will be using them again.

Da
Review №57

A very good experience with this company. We needed a trailer pulled out of the mud so we could pick it up and deliver it. They were prompt in getting there and were very speedy with recovering the trailer. The workers were courteous and very professional. It was almost $600 for them to recover the trailer but we were very satisfied! We would definitely use them again!

Jo
Review №58

Had my rig towed to the mechanic and the 2 gentlemen that came out were professional and hard working. Got me to the mechanic fast and safe. Great job, will use again if need be.

Sa
Review №59

BK was super awesome and helpful!!! We ran out of gas and he brought us to the gas station. Thank you so much!!!! We didn’t have to walk lol

Ro
Review №60

I called and the towing guy showed up within 10 minutes on a Sunday night around 9pm, excellent service and the guy was a pro. He got it towed to the mechanic shop and was able to pick up the car so fast and parked it perfectly at the repair shop! So happy with this company!

Ke
Review №61

SCAM ALERT!! After paying to park in a lot off high street our car got towed due to a trick of 2 lots combined 1 being pay to park 1 being permit parking — the lots are connected and it’s such a scam. To make it better, 20 MINUTES after they towed my car I called to get my car to which they said they were open 24 hours. I said I’m on my way NOW. I show up not even ten min later and the guy said they closed and it would be 30 MINUTES to get someone back to the office— excuse me? Aren’t you open 24 hours and you KNEW we were coming. Plus we didn’t have a car now and it was COLD!! Show up the next day to get my our car out and the guy working “BK” was a complete jerk and unprofessional telling us we did something wrong and it was our fault! Take the $150 you collected and invest in an actual office and some class.

Ka
Review №62

Truck was there 15 minutes after I called. Great service ; professional . Thank you !

An
Review №63

Car broke down and they sent a car to tow my vehicle! Also have me a ride. A++

My
Review №64

I’ve never heard of B&M towing but I was stranded on the side of the freeway alone in the cold and BK from the company stopped by out of the kindness of his heart and changed my tire for me, free of charge. I couldn’t have been more grateful!!!

Br
Review №65

Wonderful service and support, even on a Sunday afternoon of a holiday weekend! While it is not fun to need your car towed, BK was a super friendly driver who helped us have a good time, relax, and got our car safely to a service center always with a smile on his face!

Ke
Review №66

Excellent service will definitely use again.

As
Review №67

Brother BK was an amazing driver and was on time. He helped me out when I needed to tow my trailer. Price is the most affordable in the area, I called other places they said super expensive price. Thank you

Tr
Review №68

Pretty sure the .. associate.. sells drugs? was there recently tonight at 7:40 on 1/7, he continued talking rudely about how he drove over 100 miles.. not sure how that effects an impound lot??? No one was there, waited thirty minutes for a man to call us stupid and demand to see our credit cards. Truly AWFUL the place needs shut down, that drug dealer needs fired, and the police need a better impound lot. Honestly that man, that wouldnt give me his name had no understanding of what was happening, and wanted to sob about doing his job. IM SO SORRY YOU TOW CARS FOR A LIVING. LEARN SOME DECENCY AND RESPECT. He doesnt deserve to live off his wage, I cut near 30 pounds of onions today and you dont hear me crying. FIRE HIM.

Ma
Review №69

Was very nice and changed our spare tire for free.

Fa
Review №70

I would stay as far as away from this company. They are extremely rude and they will overcharge for works that didnt do. we had horrible experience with them and had to pay over $10K for two hours work and didnt get to tow our truck.

Da
Review №71

NOT SAFE FOR WOMEN ALONE After paying to park in a lot off high street my sister in laws car got towed due to a trick of 2 lots combined 1 being pay to park 1 being permit parking with no signs dividing the men driving the trucks then drove around us 2 times harrassing us. After going 3 miles to the location at nealy midnight they tried to say only the owner of the car could enter ( yeah right with 2 big men into a dark creepy building) luckily my husband (who had picked us up at the parking area on high) had come with us and insisted on going in so i think its a very shady deal and will be talking to someone about this soon NOT SAFE FOR WOMEN

Is
Review №72

Great experience with these guys. Very quick, Very professional, Very kind, and very helpful. I knew it was either my starter or flywheel. Gentleman that came to my aid was a deisil mechanic who had worked on 18 wheelers. He told me the potential problems and even offered a near by shop he suggested to me. EXCELLENT SERVICE!!The back story.....Capital offered me an hour and a half wait. I waited around for them. Sure enough I get a call and see its towing time. I go outside and answer my phone to greet the tow man. Instead I am being told itll be another hour and a half. Not only do I have to wait an hour and a half; I got to wait because he was heading out my way and the office called him onto another job. I was told I would get a call back and be told if another driver was available. I called these guys up and got a driver in 15 minutes!!Plus, they take credit cards!

Sa
Review №73

The service was fast and good. The truck was clean,and the driver was friendly. I highly recommend it.

Fe
Review №74

Mike towed me a few months back. Quick professional service. He was nice and charged an affordable price.Thanks

AB
Review №75

Good company and helpful if you need he is 24 hours available anyone need him so I will recommend to see him BM towning he is Columbus oh or around the state

La
Review №76

Broke down a very dangerous area on 70 in downtown Columbus. I was able to get transmission reset after calling BM Towing. I had to cancel the tow before they arrived but they called an hour later to make sure I made it to Freightliner safely. Thank you!

Ja
Review №77

Good company if you need a tow

Fa
Review №78

Unfortunately, there is no Zero Star!On Friday Dec 29, 2017, I called B M Towing, and I was scheduled to get my car towed on 5:00 p.m., someone came 5:40 p.m., then he tried to jump my car, which I tried before!When my car started, I told him there is no need to tow my car, since I can drive it myself!He quickly jumped into my car and turned it off!I said nothing, and he left!His coworker (from their office) called me to charge me 55$ for the car jump!!I said fine, but before I give the 55$ to you, I will tear the 55$ off!!She said her coworkers time is worth money!!(My time & them being 40 minutes late is worth nothing)!!Greedy!

Ch
Review №79

Friendly, easy and quick service. Thank you for all of your help R. Wheeler.

R
Review №80

The driver (BK) that came out to get us out of the mud was fantastic. We had a 41ft class A RV and the site we were trying to get into was wet from the rain. He arrived in a timely manner and explained to us and the property owner, what his plan of attack was going to be. He asked about buried cables and water lines. I will not hesitate to use B&M Towing of Columbus OH again.Hopefully I will not need them again. Lesson learned.

af
Review №81

Very good service fast fair prices

Li
Review №82

Thanks BK you guys did a great job of towing my truck thanks again

Er
Review №83

Great guys to work fast service very kind will definitely used then again when needed

Ki
Review №84

Waited for over and hour and a half for a tow truck👎🏾

Ve
Review №85

They came to get me from the highway. Drove the car 6 MINUTES and charged me $140! Ridiculous

Ni
Review №86

Called for someone to come out and change my tire. I asked for a quote, but she never gave me one. Just to find out, they charge $89 to change a flat tire.Driver was a bit dumb, does his job well. His truck didnt have a four way tire iron, so he decided to look in my trunk for one. Hello, I wouldnt be on the side of the road still if that was the case.Said there was a shop around the corner hed take me to that sells used/new tires. Shop only old new tires. Luckily I needed new tires anyways, so it worked out to a degree.Make sure you get a quote before you even let them hang up.

ho
Review №87

A bit expensive but great service and great attitudes I will use them again.

Co
Review №88

Terrible, ripped me off and made me wait in the cold. Charged double other places without quote forced to use it freeze never ever again

ni
Review №89

Called once asked for a tow to a dealership said he’d show up in about an hour never showed up so I called again after waiting two hours and he said he tried to call me but I never received a call. He said he would send another driver out but it would take 2 hours and still never showed wasted my time and was rude on the phone 0/5

Ne
Review №90

Fast and excelent service honest people

Kr
Review №91

These drivers do not drive safely. Tonight at around 7:40pm, right near the 70/71split, one of their drivers was tailgating me, driving their truck just a few short feet behind me as we went around the curve. If it had been busy and we would have had to slow down or stop, the driver would have hit me and no doubt that I would have been injured or killed.The driver then switched lanes with no turn signal and just barely enough space to pass me (I literally mean a foot or two of space between this truck and the back of my car), and switched into the other lane, running a small black sedan off the road and into the shoulder. The black sedan nearly wrecked. The driver then proceeded to drive well above the speed limit onto 670. I was unable to see which direction the driver was going after that.I have never seen this kind of driving from a tow truck before. This is a large truck and the driver put himself and many other people in danger tonight. Choose another tow truck company if at all possible.

An
Review №92

Very bad experience. I called at 1030 am for a tow. I was told it would be an hour and a half wait and it was going to be 89 dollars. I also was told I would get a call ahead of time so I could meet the driver at my vehicle. I get a call 5 hours later and the tow truck driver is already at my car with no heads up so I could meet him. Then they tell me the tow is gonna be 125 dollars. So I call the office to ask whats going on and they tell me its going to be 150 for the tow. Do not use this towing service. My time was wasted dont want yours to be wasted as well.

Er
Review №93

The guy seriously told me to call another company he wasnt doing it tonight. Then just hung up on us ! Im speechless.

Al
Review №94

$140 to go 2.7 miles. They got it there so hooray for that, but the price is pretty egregious.

Ru
Review №95

Hard to find office

Ha
Review №96

Do not use their services! Do not do not! Overcharges you, customer service is terrible and the whole business is just shady.

da
Review №97

Steve did a great job towing me out of the mud, and cared enough to stick around and guide me out of a tough area in the darkness.

Jo
Review №98

Dont even want the work

C.
Review №99

Rip off. Did not disclose 3hr min for after hours towing. Billed us triple what they quoted. Ill wait for Rustys next time.

sa
Review №100

Extremely rude people

Information
80 Photos
100 Comments
4 Rating
  • Address:820 W Lane Ave, Columbus, OH 43221, United States
  • Site:http://bmtowingohio.com/
  • Phone:+1 614-208-7804
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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