We use One-Way at a lot of my properties. They are always nice, professional and make sure the job is complete. I would highly recommend them to anyone.

Old style van. Driving down route 28 in Milford. Rocks flung at my windshield from the old van. No mud flaps.... Do they inspect their vehicles before and after driving? Called and let them know damage to my windshield. I know its on me yet if they had mid flaps... This would have been avoided

Excellent work! Fast and courteous.

The apartment complex I live at uses these guys to clean the carpets in our buildings. Every single time I request the carpet in my apartment to be cleaned, the guys that come from One Way (usually 2) are friendly, upbeat, efficient, and quick! Thank you for sending quality workers to come into my home and treat it and myself respectfully and have a good time doing it!

Great employees and they do a wonderful job cleaning carpets.

Do a good job but always trying to upsell services.

They always did amazing work and on time at my apartment propertys

Horrible service. They lied about what they did at our apartment When they were here. Was suppose to clean the carpets after the apartment above us cause our apartment to be flooded. Two days later When they finally showed up at 930 at night. All they did was get a little bit of water out of the hallway. Which was still wet after they left. They left the bedroom window wide opwn with pets in the apartment, anyone could have climbed right on in since we live on the ground floor. Then they told the apartment complex they cleaned the carpets and evwn moved furniture. They did none of that. They are a bunch of liars that dont do what they are being paid to do. Horrible service horrible.company and rude ass people

These people will lie for an extra buck. They inspected my apartments carpet that was already cleaned via carpet cleaner before move out and they claimed Due to excessive urine and damage to carpet rec. replacement. This caused me to be charged a hefty move out fine even though there was no urine what so ever in the carpet. I am an adult with a 4 year old that was potty trained when she was 2, and have never had any pets. There is no way there was urine on the carpet. When trying to get into contact with the owner the receptionist gave me the run around and hung up on me. They dont care because they already got paid off of their lie and the apartment complex doesnt care (brentwood lakes) because they expect me to pay. When you move out of any apartment double check if these people are lying to get an extra buck out of the long run, because in the end you will be the one who gets screwed over. If you rent from a place that uses this place as a carpet cleaner place beware, they will make up anything so they can charge the apartment complex extra and that will trickle down to you.

Always do a great job for our apartment community.

The technician was friendly and did a great job removing the water from my apartment but he was suppose to comeback and deodorize my apartment 2days later hasnt shown and when I called the clerk lied and was rude as hell and just hung up on me horrible service never recommending them and hope they shut downMy apartment is fountain place apartments you can call the office and ask weve been trying to call for days and get this resolved

Great company