Ive been with Jerry Doherty on and off since 2001. Everyone Ive talked to has always been courteous and professional, from Monica to Misty. They are always available, or they get back to me very quickly. Way to go!
I’ve had various policies through this office for five years. Leigh Anne in the office is so responsive and easy to work with. She’s usually able to get me what I need in a matter of minutes.
Have been using forever and they always are super helpful. You will always get a friendly voice on the other end of the phone.
I have been with this agency for 2 years. We have multiple policies and I haven’t had any negative service. They are very professional and I do recommend them!
This office has been great to work with. I greatly appreciate your help.
Very nice and knowledgeable staff. Have recommended their office to many people.
Both Jerry and Monica from this office have been incredibly helpful and real troopers helping get us settled with multiple lines and several states - tremendous assistance with getting Columbus newbies all taken care of in new home city.Absolutely would recommend this office for all your insurance needs!
I have been insured with this agent for about 8 years and have consistently received excellent service -- no matter if it is a small issue or a large one -- from rental car insurance, to accident claims, to policy details -- I have always received prompt, clear, and friendly service from this agent and the office staff.
TERRIBLE!!! I have had problems with them since 2016. The customer service is just disgusting! Leanna has been rude to me over the phone several times, and had even hung up in my face. This is NOT professional, and you all should be ashamed of yourselves!!!
Customer service is awesome! Very responsive, reliable and service oriented.
Working with this office was the worst experience with an insurance agency Ive ever had. Monica lacks any ability to follow through or respond to any requests. Everything she informed me regarding a landlord policy for my rental was either inaccurate or misleading. I would strongly recommend avoiding this agency.