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Detwiler-Brofford Insurance
116 Granville St STE 200, Columbus, OH 43230, United States
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Detwiler-Brofford Insurance

Comments
Mi
Review №1

Cody Markle was the worst adjuster possible! Never returns phone calls and lies to homeowners! Switch your homeowners insurance company immediately!!

Re
Review №2

Very prompt and knowledgeable staff, they can offer you good expertise.A pleasure to work with Zach.

Ak
Review №3

Got my auto insurance, renters, and jewelry insurance from dbi insurance. Zach Johnson did an amazing job of getting me the right prices and coverage that I needed. Zach is very professional and polite. Would highly recommend this place. Definitely ask for Zach

Ch
Review №4

Zach has been amazing for my personal and business insurance needs. He has always been responsive and insightful. Great communication and awesome customer service from him and his team.

Ra
Review №5

Missy was so helpful when we were looking for auto insurance. She was very prompt in getting us all the documentation needed to finalize it. She took care of everything we needed to have a new policy in place in no time at all. Once we logged into our new insurance portal, she followed up with us to make sure if we were taken care of an sent us our insurance cards. I would highly recommend her to all our friends and family!

Su
Review №6

Missy was very prompt and answered all my questions. She found us cheaper rates with better coverage. We were well taken care of.

Am
Review №7

Awesome agents I have always enjoyed working with Missy, Zach and Jason. They a are very nice and professional and get what u want done fast and response time with responding back is always the same day! I definitely recommend them! 🙂

Ji
Review №8

During these trying times your office was a big help. Our renewals went up quite a bit. We contacted you and told Missy about it, wondering if there was a better rate for us. She found it with Erie. The best part was we were able to do this all on line. The process was seamless thanks to Missy. She answered all of our questions and we received all of our policies in short order. Thank you Missy, for your expert handling of the process.

Ke
Review №9

I have dealt with Zach Johnson over the years on both a personal and business level. I am always satisfied with his performance and he does his best to provide the best product at the lowest possible price. He is professional and personable and is quick to respond.

Wa
Review №10

DBI connected me with the best fitting insurance for my needs.The staff is courteous and efficient. I have recommended Jason andhis staff to other colleagues of mine.

s
Review №11

You took care of everything with one call, An emailed copies to me.This helped establish that we lived in Ohio.Thank youSteve

Jo
Review №12

Just switched to this provider from Nationwide and wow what a difference! No wait at all. I spoke with Zach, a family man just like me. He answered all my questions and wasnt on the phone the whole time like my last agent. I acually enjoyed getting insurance today! Never thought i would. 5 stars well deserved.

Je
Review №13

Sonya was extremely efficient, kind, and helpful in making my transition to Columbus seamless.

La
Review №14

Easy to work with. Accommodated every thing I needed by phone. Awesome people!

Ga
Review №15

Zach was very thorough & understood our needs when we decided to shop around & ultimately switch car & homeowners insurance. Highly recommend!

Me
Review №16

Everyone that we have had the pleasure of working with has always been great and willing to go the extra mile to help with any issues we have had. Periodically they will review our policies and contact us to let us know that a less expensive product is available. I would and have recommended them to anyone looking for insurance.

Co
Review №17

Zach Johnson is very approachable and has a great attitude. He has been awesome at answering all of my many questions since switching.

Kr
Review №18

Im a recent college graduate and figured it was time to hop off my parents insurance and make my own way. After getting 5 different quotes from various Columbus-based brokers, I went with DBI for its simplicity. Setting everything up was quick and easy, only requiring a single phone call to verify some personal information. Props to Zachary for doing a great job at making this a painless experience!

St
Review №19

They have been a great resource. When I call its an immediate turnaround. The service is fast, friendly, and efficient. And best of all effective! Highly recommended.

Do
Review №20

Great service. Lowest cost for our non-profit. Zach was friendly and super responsive! Thanks for the efficiency.

ga
Review №21

I’ve been a client at Detwiler Brofford for many years. I appreciate the courtesy from the staff that I receive every time I call in. Jason is the best. Always takes the time to look for the best policy available. Very informative and attentive at all times. He is always easy to get a hold of, and finds time out of his busy schedule to address any concerns. Thank you for a job well done. Would highly recommend this agency to anyone looking for insurance.

Ly
Review №22

Going through the process of finding a new insurance company was extremely easy with you. I appreciate all the assistance.

Je
Review №23

Zach Johnson has been so helpful in getting me lined up with insurance on my new house in Columbus, as well as transferring my auto and personal catastrophe insurance. Thanks, Zach!

Ro
Review №24

Zach has always been helpful with all our needs. He has been there every time we have had a question. When my husbands equipment was stolen he followed it through the entire claim process . Highly recommended!

Ka
Review №25

I always got speedy very informative help, and was informed of any changes way in advance. Very understanding customer service. 5 out of 5 stars! :-)

Ja
Review №26

I am happy with this insurance company. It was easy to do it all online and all of my questions were answered promptly.

Ti
Review №27

Sonya is a great agent. She is very responsive and was able to get me a good deal on insurance. I am paying much less than I would have been paying with GEICO.

Ro
Review №28

Zach worked with me in finding the best insurance solution for my needs at the best price. I was given options to choose from and there was no pressure. Zach made it very easy and kept good communication with me.

De
Review №29

I was in a bit of a time crunch and Zach was very courteous, efficient and prompt in obtaining me quotes on my insurance needs. He is also quick to respond to any questions that I have and has been a pleasure to work with.

Al
Review №30

I came to Zach with virtually no time left when looking for my car insurance, and not only did he hide his annoyance very well as I would have been annoyed with my own self but he was helpful, courtesy and spent a ton of time explaining the differences in my Gieco coverage and the coverage he was able to place for me! I walked away paying 1/2 as much for higher limits and the same deductible for an Erie policy and a ton of peace of mind! He also helped assist me in the early stages of looking for home owners insurance, to which we will be contacting about again soon!!! Ive not only referred the agency multiple times, but it made me appreciate the value of an independent agent much more!

Ad
Review №31

Zach has always been super responsive and helpful. And they got me a great deal with Erie.

An
Review №32

DBI is quick, affordable, and incredibly customer friendly. I suggest them to anybody and everybody shopping for insurance.

Ce
Review №33

Always friendly and professional when we call and level of service is very high - very personalized. Pricing is also very good value.

Dr
Review №34

Awesome employees. Very knowledgeable and friendly! Able to work with you and help you find the right coverage from the right company!

ch
Review №35

They where extremely efficient on getting my business and company trucks covered in one day with an excellent carrier and excellent . They are great to work with and will save you compared to the other companies Thanks Zach

Ki
Review №36

Jason Brofford is super kind and helpful. Answered any and all questions, made suggestions and was sure to provide us adequate coverage. Would definitely recommend Detwiler-Brofford Insurance!

Ar
Review №37

The lowest premiums and the best service!Several years ago, I decided it was time to check around to see if we could get lower rates on our homeowners and auto insurance. I contacted two independent agents and one brand-name insurance company. I was shocked at the price range for the same coverage.Jason Brofford at Detweiller-Brofford Insurance checked with different companies to get us the best deal, and the insurance he found for us was $1000 cheaper. We accepted pretty quickly!Every year when it’s time to renew, Jason again looks around to find us the lowest price for coverage. This year, our policies are with Erie Insurance, top-rated for homeowners Insurance in the August 2017 issue of Consumer Reports magazine.In addition to saving us money big time, we’ve been happy with Detweiller’s customer service. Emails are answered promptly and a human being picks up the phone. Jason, Zach — everyone in the office — is professional and super nice.

Gr
Review №38

I love my insurance people! They make it easy for me when I have to make a claim or to make sure I have the insurance I need! Thank you Detwiler -Brofford!

Li
Review №39

Resonable priceVery effective process.

Jo
Review №40

Good customer service. Good price!

Ju
Review №41

I gave Detwiler -Brofford Insurance a disappointing situation to handle, and they did a fine job. Thanks!

Da
Review №42

Zach Johnson has been a absolute pleasure the whole time answered all my questions about insurance gave me advice an honestly just treated me like family there is not a better insurance agent to deal with then Mr. Zach Johnson!

Bl
Review №43

Thanks for reviewing our business policy, I cant wait to change and save some cash......thanks, Will

Ta
Review №44

Always very helpful

Ri
Review №45

Saved me 250 a year on my insurance

Al
Review №46

Great Customer, Great Prices

Ro
Review №47

Awesome People!!

Information
3 Photos
47 Comments
5 Rating
  • Address:116 Granville St STE 200, Columbus, OH 43230, United States
  • Site:https://detwilerinsurance.com/
  • Phone:+1 614-471-4888
Categories
  • Auto insurance agency
  • Insurance agency
  • Dental insurance agency
  • Health insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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