I had a great experience. Fast, friendly, informative of what I needed. I didnt have a appointment and was in and out within an hour for a 4 tire change while they seemed busy. I priced them online and they were very competitive. The only thing I missed was the warranty offer but I asked at checkout and thats when they explained/offered it to me.

This is exactly the kind of place I try to avoid. They make something as simple as an oil change seem like a great mystery, and the service is delivered with a stereotypical, fake gruffness you see in a bad movie.When I called to make an appointment, the guy seemed bothered that I called and said they closed soon. I called at 4:30 and they didn’t close until 6:00. I was not asking for an appointment that day.As far as price confusion, they have several different tiers of oil changes. The price also changes depending on the type of oil (full synthetic vs conventional). They prices displayed are for the VIP club price. Then, the prices displayed are only for “up to” five quarts of oil. Finally, if you happen to go to their website they offer a $10 off coupon. No one tells you this, and it seems arbitrary. The final price is meant to be a surprise I guess.They also did no routine inspection (tire pressure, tread depth, etc.). They also did not vacuum even the driver floorboard, although it seems no one does this anymore. In the end, I ended up paying more than the dealership charges for a lower quality service (after getting $10 off).The only positive is that they at least did not try to convince me to change my wiper blades or in-cabin air filter, probably because they would have to check them first.Save yourself money and hassle and go somewhere else.

Referred here by a friend who said they were the only place with the tire size he needed, same was true for me. No where else I called had the right tire size.When I arrived I was greeted quickly and they were able to get my car in very quickly. They were straight forward about costs and time expectations. The chairs are also extremely comfortable. A very simple, good experience.

Great group of guys! Even hand tightened and were quick and very good about communicating about spare etc!

Chris was very helpful and kind. Very quick service for an unscheduled rush job in a tire with a leak. Price was very reasonable. No problems with tire since it was fixed by Chris and his team. Thank you for your help, everyone!

This Plaza Tire is the best service Ive had of the Plaza Tires Ive been to in Columbia. The people at the counter were kind and helpful. Straight forward explanations. The whole service center, retail side and mechanic bays is clean. They also have a huge window to see the service bays from the waiting area if that helps you feel more comfortable. They honored my appointment time. Meaning they had the right number of people working to get me in and out in much shorter time than expected! I will be back and share the experience I had with others! Thank you.

I made an order through simpletire for performance tires here, and it seems plaza was very unfamiliar with this. Despite that, technicians were extremely friendly even when it was hard getting my car onto the lift. They let me keep one of the tires, and explained why they can’t align my car. Even after they couldn’t align it, gave me a sheet giving me my suspension specs and showing my camber was slightly off. Good business

Friendly, knowledgeable service manager Chris. Helped me get great tires at a good price. Looked up tires I just bought & cheaper at Plaza than can find online. Van rides great. Highly recommend!

Great people, friendly service and they try hard to accommodate everyone’s need.

Plaza Tire on Grindstone is AMAZING. I had an 8am appointment at the Smiley Rd. branch. When I arrived they refused to honor the appointment time and told me they might be able to get it done by lunch. I went to Grindstone. They said they would try to work me in. The work was done and I was ready to leave in less than 90 minutes. I will keep going to Grindstone. Matt and Aaron are fantastic. I will NEVER return to the Smiley Rd. branch. EVER.

My son attends Mizzou and has a car. He had car troubles and being a dad 7 hours away I needed to find a honest and reliable place that would take care of my son. Chris and the team far exceeded my expectations and took care of us calling me personally along the way. I highly recommend their service and personal care!

Plaza was great I was impressed by the person I spoke with.. very polite and knowledgeable and explained what my car needed well..they did what they said in the time they said.. we will definitely use their services again.

First time going to Plaza and it was great. The staff are friendly and polite. Get you in and out fast. I would definitely recommend. Thanks guys!

Chris @ Grindstone Columbia location was great to work with. I had a tire blow out and was taken in immediately. Went ahead and bought 4 tires and were put on in a hour. Ran over a huge pothole that damaged one tire 8 weeks later and Chris promptly submitted a tire protection claim that covered the cost of a new tire. I’ve never had a claim pay on a damaged tire before (as most try to wiggle out of coverage), so I highly recommend the extra $9.95 on each tire. Extremely impressed and one of the best tire experiences I have experienced.

Courteous, respectful, funny, asked me before doing anything besides putting on 4 new tires. As a senior I don’t like sales & they only had suggestions. I’ll be going back for sure as long as I get that kind of service.

Stop looking around. Just go here.We were visiting Columbia from Dallas. And despite the fact that they were very busy, these guys managed to fit us in.I had a slow leak in one tire. They charged me 20 bucks when they found a screw in it.But they didnt try to screw me by trying to sell me a new tire. And thus... I love these guys!

Fast! Affordable! Went in thinking I needed a whole new tire, left $20 later with just a nail fix. Barely 30 minutes. Awesome!

Excellent customer service and tire change was done promptly.

Plaza Tires is a FANTASTIC company. They never charge me for little items so I always buy tires from them without negotiating the cost. There have also been a few times when I’ve needed help two or three minutes before closing and the guys ALWAYS have worked late to get me back on the road. Great company and I’m a lifetime customer.

I had a slow leak in a tire and needed it repaired. I dropped my car off and it was ready in 2 hours. The staff was very professional and courteous.

Good prices for tires and enligment and very helpful answered all my questions thank u again chris

I was getting estimates this morning and went to Plaza Tires. Their estimate was less than half the price of the previous place I went to. They were knowledgeable and honest, and didnt try to sell me something that I didnt need. They also got me in, job finished, in about 2 hours. Will definitely be back with any repairs that I need done in the future.

Chris and the guys in the shop did an excellent job taking care of my tire warranty from a road hazard issue I had. Highly recommend Plaza tire on grindstone in Columbia.

If you want truthful and trustworthy service provision, then look no further than Plaza Tire Service. I went for IDOD service for my new car. The staff were open and candid, unlike others who may try to take advantage of you on supposition that if have purchased a new car, then you have money to dole out. Thanks for your service, Plaza Tyre.

That was very knowledgeable got me in and out very quick and I had good deals on tires there I would highly recommend them

I like to learn about my vehicle when I have anything done to it. Every question I had was answered with a thorough explanation. The service was incredible.

Service was great. Very helpful. The team was able to get me in and out very fast. I was an out of town customer with a blown out tire. Was treated like a long term customer. Job well done!!!!

If you need tires done, they are a good place to come get them done. If you have a problem after that, that could have been their mistake, good lock on getting in. Been trying to get them to look at a problem for a couple months now and they wont even look at it. They say drop it off in the morning and we may be able to work it in. I have no other way to get around, so easier said then done. When I got tires, it was, come right in, well get you taking care of. Its pissing me off.

I came here a couple months ago for a simple patch on my tire and it still kept leaking after. I eventually took it to another place where they told me the patch job Plaza Tire did actually ruined my nearly new tire by grinding too much away for the patch and I would have to buy a brand new one.

Always great service and attention to detail. Randy and his team are the best. Never go anywhere else for my oil change

They were awesome. The receptionist was especially nice and we had a random, but fascinating, conversation about the Dominican Republic.

Replaced a battery and wipers quickly with friendly service. Even handled a disgruntled customer with grace.

I had a great time today at Plaza Tire on Grindstone Columbia, MO. I went in to get my vehicle inspected for titling and registration. They got me in and out and I was on my way in a very short time. Staff was very respectful and courteous. Will go back there at the slightest opportunity.

If youre looking for a fair and honest place to get some work done to your car general maintenance or tires this is definitely the place in Columbia. Great staff. They offer a really easy Finance program you can use. And the place is clean and professionally. Should be 10 Stars and I thank them for the fair treatment.

Service and price as expected. No surprises. Fast and friendly. Done sooner than expected

These guys were awesome. I was in and out within an hour with 4 new tires and an alignment.

I had an appointment for an ID/OD inspection. They took my care back right on time and had it finished in ten minutes. Prompt service!

Fast, honest service. Talked me out of a service that I thought that I needed. Definitely will be receiving my business in the future.

We broke down on the highway, with a shredded tire, and ended up having a completely messed up ball joint and not knowing it! They saved us and our trip, and couldve easily turned us down, but didnt.

The guys here are always great help and always try to fit me into their schedule as soon as possible.

Excellent place to bring your vehicle into for repairs, new parts, and timely service. I recently purchased a new set of tires from Plaza Tires on Grindstone and they were incredibly helpful in the entire process. They presented me with options, gave their educated opinions on what my best options were, and told me the final price before I even brought the car over. The staff was very helpful and professional. The entire process took only two days, and that included transferring the tires from another Plaza location. I would highly recommend this location for all your car related needs!

The guys at Plaza Tire on Grindstone are absolutely awesome!!!! Take care of my personal and my business stuff perfect every single time!

Great dependable service every time I have gone there.

Thank you very much for your professional and quick service!

Amazing team and loved their quick help before my wife and I go on a trip!

Plaza Tire on Grindstone always gives us efficient service and is very reliable. They never try to push repairs or parts that your vehicle doesn’t need. I trust Randy and Chris to make the right recommendations every visit. We’ve been customers for six years.

They work super fast.. really appriciate that

Excellent customer service, have never had a problemWith any tires purchased by Plaza tire. Highly recommended! Randy and Chris are awesome!

I had a great experience. I was able to come in, get my new tires and a brake job. There was not a long wait. Plus, there was fresh coffee!

Great service. They were able to fit me in 30 mins before closing and fix me with a new tire right then and there.

Have been taking our vehicles to Plaza Tire for years because of the great service and will continue to do so.

Excellent customer service by Christopher McQuegge at front desk. Very knowledgeable and helpful. I appreciated his expertise. Fast replacement of my damaged tire (less than 20 minutes as a walk-in). Thank you!

Always fast, friendly and professional. The coverage plan for the life of the tire is amazing. I get free fixes on flats and too-cheap-to-be-true brand new replacement tires.

The team at Plaza Tires on Grindstone are simply the best. They are so kind, knowledgeable and no pressure. They will continue to have my business as long as I live here in Columbia!

Same day service and a pleasurable experience

Oil change took less than 30 minutes and quickly reattached the hose for my windshield wipers!

Plaza Tire is a great place for all your car care needs. I was in and out of an oil change in 30 minutes!

Fast service compared to other Plaza tires.

Walked in and was able to get 4 tires installed immediately. The staff was awesome! Very friendly, explained everything and showed a printout of the mis-alignment that was causing extra wear. 4 tires are never cheap but i got all 4 installed on my Charger for a bit over $1k

The service was great and the people were friendly. I was able to make an appointment for an oil change and they got me in and out very fast. Beyond that, they recommended I get new tires because they noticed the tread on my current tires. Overall, a great experience!

These group of guys are simply amazing, I have never in my life experienced this type of quality and dedication they gave me. To all the folks in Columbia looking for quality work I highly recommend Plaza Tire. I have to say so long to the other mechanics out there Im staying here for life. Outstanding!!!!!! BRAVO!!!

Dropped off my vehicle at 9am and they told me it’d only be a few hours and they’d call me when it was done. 4:30 they’re closing time came around and i still didn’t get a call, i called the store to be told they hadn’t even started it yet. I was upset because i was told it’d only be a few hours and ended up taking them an entire day, didn’t get a call till 5:30 though, which means it took them an hour or less to do my car😑 waited an entire day for something that only took them 1 hour after being told at 9am my car would be ready within the next 3 hours. very frustrating will not be returning.

Great place to get vehicles servicedAnd purchase tires. Fast serviceVery friendly and helpful employeesBeen going there for years and will continue for many more

Bought 4 new tires from Plaza 6 months ago. Suppose to get free tire rotations since I purchased from them. Took truck in for oil change and tire rotations like I was promised. They charged me for the tire rotations said it only applies if I purchased warranty when I bought new tires. The guy at counter did take off the charge after some reluctance on my part. When I dropped vehicle in for work I told salesman I purchased tires and it showed on computer. He did not tell me they would not honor that till after work complete. I am done with Plaza!

Fast and friendly service! I called last minute to get two front tires replaced on my car and they fit me in their schedule. I’m super happy I chose to go to Plaza Tire!

Man! They are super quick! Will definitely be back! JQellen Official on YouTube!🙌🏾

Same day quick service and great value for the price. Chris at Grindstone location was very helpful.

These guys are quick, friendly, and reasonably priced! Super clean shop, too. Would highly recommend!

Their service was quick. I wasnt impressed with adding protection plan service on my bill without discussing with me prior. Any type of extras should be discussed prior to the charge.

As usual, another great experience at Plaza! I always recommend Plaza on the MU parents FB page when parents have questions about new tires and oil changes.

Quick service, and very honest and transparent information! I plan on taking all of my vehicles here whenever I need anything.

Excellent service, good selection of available tires for our vehicle. The staff was professional and knowledgeable. Top-notch experience all around.

The Guys were Great! I’m from out of town visiting family had only one day before getting back on the road. They managed to squeeze me in between appointments for a front end alignment, without it I do not think I would have been able to continue. Very professional, highly recommend!

Service was great. Friendly and clean place. Got what I came in for and then some. Definitely recommend this place and staff. Thanks again

Very friendly staff, they helped me find the best deal for my car and seemed very knowledgeable in everything they told me. I will definitely return

The staff and owner are very friendly and always looking out for your best interests!

They rescheduled my appointment. Took about an hour to get the newly-scheduled oil change completed. Was more expensive than I expected it to be. Probably will look elsewhere in the future

Great service got me in and out easy Chris was both helpful and friendly.

I’ve only stopped in a couple of times, but they’ve been super helpful both times. Just got my tires taken care of there on a last second call-in and they got all 4 tires changed and out the door in less than an hour. Last time I was there, I had a tire get checked out because I scraped a good amount of rubber off the sidewall. They came out and looked at it, easily could have told me I needed to replace it so I spent money there, but instead really took some time to inspect it and determined I was good. Super kind and courteous staff that truly takes care of you. I appreciate places like this a lot.

They were amazing from the minute I walked in until I walked out and it only took an hour and I didnt have an appointment and they had to go across town to get the tires that I specifically asked for so they were so honest and didnt try to talk me out of the research I had done on the tires I wanted they were very honest about the price about getting them on and the long term use of the tires loved them from now on go there and get all my tire needs

We were passing through with a 38ft horse trailer. Had tire issues on our truck and called Plaza Tires. They were SO accommodating! They had 4 new tires on our truck in no time so we could be back on the road. Randy and his team were knowledgeable, friendly and quick. We are very thankful for them!

Very helpful. Did not try to oversell us at all. Very friendly and made my tire buying experience very easy!

Awesome group to service my vehicle! They were busy, but got me in quickly! Didn’t feel scammed like many other car repair shops! Highly recommend!

Great service, friendly people, very attentive. Will gladly use their services again.

On two separate occasions Ive needed assistance with a flat tire and the employees have been uniquely kind and helpful. Im very grateful for their generosity and service.

I just bought tires for my daughter who is away at college, we have a location near home is where I made the purchase before she left. She is not even at college 1 month and had to have 1 replaced, I had road hazard and had bought the unlimited alignment for life of owning the car and no problems honoring any of it plus it was ready the same day. Wonderful to have them in her area. MADE A BAD EXPERIENCE she had that caused the tire to have a big hole in it not so bad at all. Very happy and thankful things werent worse than just a tire.

Extremely knowledgeable and compassionate in a frustrating tire situation. They triple checked my tire before suggesting what needed to be done. I feel at ease now that theyve looked at my car.

Financing options are great, they work quick and communicate well.

Fast and friendly service. No issues and they were able to save me a few extra bucks!

Fast and friendly service! I was able to get a vehicle safety inspection, and the customer service was excellent! I will be sure to return for further vehicle services.

Excellent and efficient service. Highly recommend!

They were awesome! They helped me right away, and went above and beyond my expectations!

They were fantastic. They helped me get exactly what I needed in a timely fashion and went over everything that they did to ensure that I felt happy with their work. I would recommend going in the morning when they first open because it’s based off of when you arrive and how they can work it into their schedule. Overall it was a perfect experience!

Great team from sales to operations. - I only wish they upsold me on the nitrogen air in my new tires. I will go back and get it done.

Quick. Professional. Excellent service. I will return for all tire related vehicle needs!

Great tire recommendations, great tire brands, great prices and super service! No need to look any further for tires and services! Dennis R Columbia, MO

Excellent service. They took me in when I called. Very happy

Just moved here from out of state, Needed an inspection for my car. Never had to have one of those before.The shop was super fast and professional. Will use them again, no doubt. Thank you for getting me in and out so fast!

Just moved in from out of state and needed the ID/OD inspection to check the odometer and get a piece of paper as documentation to register our 2015 model year car. Process was easy: we set an appointment, then came for the five minutes of work. Would recommend this company for this service.

Decent customer service and so far work is excellent! Fixed the shake from tiered ends and new tires