Out of town with brooken car, even busy they squeezed us in, had a nice chat, some amazing homemade cookies while waiting,fixed our car, and a great price at the endSOUTHERN HOSPITALITY, weve experienced it,and its awesome

Excellent service! Contact Baylis for anything you need. Very professional and thorough!

Im a true car guy and recommend Chucks! I went to Chucks for a dent in my fender. While there, he offered to also clean my extremely foggy headlights with caked on tire marks from a tractor trailer tire that hit me. The fender is perfect and the headlights look brand new. You can tell they truly care and want the customer to be happy. Trustworthy, honest, good prices, quality work.

I last used Chucks six years ago, and vowed never to again due to the poor customer service I received. But maybe Ive gotten mellow over the years and I decided to give them another shot. Theyre in the neighborhood after all.Not a great idea.I drop the car off the night before. I call the following morning and get an older fellow that I presume is Chuck. I start to explain what I want, but he keeps cutting me off. Theres another service I ask for and for which I provided the part, but they dont wanna do that. At that point, I figure Ill just get the things they WANT to do done, then take it over to Mooneyhans like I should have done to begin with. No ETA, no estimate, no nothing.I call the following day and get a younger guy who is a little more forthcoming and explains they didnt wanna do the one job because it would involve taking apart the dashboard and would be around $1k labor, but hed see what he can do. At least thats an answer. I do get a timeframe for completion, but no cost estimate. Ok.I pick up the car. Pay for it and leave. My CHECK ENGINE light is still on...I dig into the invoice and am met with more surprises:*I asked for coolant change when I spoke to Chuck. This was one of the services I SPECIFICALLY ASKED FOR. But it wasnt done. Nope, not at all.*There are several other services that I didnt request and didnt authorize. Nobody bothered to run them by me at all. Would I have said yes to them? Probably, but its the principle.*Im also charged for replacement headlight bulbs although I provided my own.To their credit, they *did* do the job that Chuck initially didnt wanna do. It wouldnt have been done without me having to be a little assertive when I called on Day 2. It shouldnt have to be that way.Look, what it boils down to is customer service. Poor customer service kept me away for several years prior to this. When I requested services I needed, it feels like Chuck was barely listening (though he was quick to cut me off when I was trying to explain what I wanted). Obviously the coolant change not being performed (while being charged for other services) bears this out as truth. The lack of transparency is incredibly concerning. The lack of being forthcoming about things like timeframes, estimated costs, and additional services doesnt foster any sense of confidence, respect, or trust whatsoever.So yeah, $760 later, no coolant change as requested, and my Check Engine light is still on.Fool me twice, shame on me I guess.

I work there. Really nice folks to work with each week. Come by and check us out. We do mechanical and paint and bodywork. Small jobs and major repairs. Tell them Ethel sent you!

Chucks auto is the best place in town.

My go-to place to take my vehicle for everything! Honest, friendly, and trustworthy folks. I know I am getting a straight, fair deal when working with Chucks. Wouldnt go any other place in the Midlands!

Can’t say enough good things about Chuck and the work he and his staff do. Made my junk car drive like new again and did it for less than he quoted me for. Excellent local full car service center with a friendly and easy going owner. Chuck is the man.

Chucks Auto is the best! My whole family uses him for repairs. He has never tried to get me to buy anything that wasnt needed and treats me with respect. I trust his work completely!

I can always trust these guys to take care of my work trucks and provide great service! Best in Columbia!

Great people that are very experience with both new and classic cars and trucks!

Best mechanic, to my knowledge.

Right people, place and price

Charred Chicken Breast Sandwich is fresh and wholesome. Delicious with a double side of fries!