LITERALLY THE BEST PEOPLE EVER!!! So friendly and sweet! I’m from out of state and a college kid and they were so helpful and so easy to work with! Will 100 percent be back for any car issue I have!
I am so thankful for the awesome customer service, professionalism, and empathy Megan showed from start to finish with my service. I was so frustrated I had been recommended to 3 other repair shops and no one could help. I called and got her knowledgeable and friendly voice on the phone. She offered me a ride home and back to the shop once repairs were done. I was equally impressed with Darryl when he called to let me know what the issue with my car was, explained where I could understand and did so in a timely manner. I am impressed with Broad River Auto Repair and will most definitely patron them again.
I highly recommend this family-owned business to anyone. I live in Maryland, but I was in Columbia, SC to pick up my daughter from college, when my Suburban blew the water pump. Paul, Ernie and Megan did everything they could to replace the water pump at a fair price. This business is a gem! I used to be a mechanic 25 years ago, and I am very critical of anyone who works on my cars. These folks were incredible to work with and they are fair. They could have easily take advantage of me, being from out of town, but they did not. Highly recommended!! Good people you can trust to do the job right, and fairly.Go Gamecocks!
Very Professional, affordable, and efficient! Earnie knows his stuff and does great work on my vehicle. Ive had him clean up bad work behind my old mechanic wasnt overcharged and got the job done right! charged me 200$ for a job another shop quoted me $400 on...My go to shop! Highly recommended 💯
They did a great job helping my car no longer have issues so I can hop back on the road with the Lyft adventures.
They saved our vacation! Driving down to Savannah, GA we heard a horrible noise and had to pull off the highway. Lucky we were very close to Broad River Auto Repair, I called and they said they could take a look. So happy with Paul, our technician, he found the issue, showed us and gave us options. In just a couple of hours we were back on the road. Its horrible when your vehicle develops issues on vacation because you dont know the area, we were so lucky to find them! Very thankful to them. Thank you Paul!
Honest, well trained and friendly staff. Been doing business with them for 20 plus years and I wont go anywhere else.
Great service! We have been looking for an honest repair shop for 2.5 years and finally found reliability in Broad River Auto! From scheduling to communication, everything was great! They are competitive and fair with pricing! Will absolutely recommend them and use them again!
Honest fast service, great experience. Definitely a place to bring your moms car to :):)
I took my car there for service for the first time. I had just put uber on my phone and for some reason it didnt work properly. The lady in the office (Megan) I think was her name. Gave me a ride home and back. Very reasonable and took care of me and my car!!
Very fair and experienced Ernie and his staff was amazing
Awesome service, friendly staff and good prices!!
Very professional, plus the owner is super handsome!
This team did an excellent job. Not only was the the service great but the quality of the work was amazing. My alternator went out. Not only did they repair my car but they paid enough attention to set the time on my clock in the car. Highly recommend this team
Great service! Fair price for the repair I needed. I’ll definitely be back!
Wasnt where I expected it to be. Helpful
You can trust this place and its mechanics.
These are my go to guys for working on my car. Great service everytime I use them.
Great staff, very helpful, fair and trustworthy. Will be back for sure next time I need them.
Trustworthy and good people
Ernie and team are awesome! Super knowledgeable, incredibly friendly and always fair with price. Highly recommend for any auto repairs.
Very professional and had my car ready well before the time I expected.
I do most maintenance on my vehicles but when there’s a problem I can’t handle this is the only shop I’ll go to. The technicians have decades of experience, they always do excellent work, they never start work without checking with the customer first and the price that they quote you is the price that you pay...and most important of all, they truly see their customers as their number 1 asset.
Great service hands down reasonable prices far. I think i have a new mechanic. I will bring all of my vechiles to Broad River Auto Repair. If you want your vechile fix right bring it to Broadriver Auto Repair friendly professionals
The staff at BRA are wonderful to work with. Quality work is all you get from them. I have know them for 20 years and I never had to go back for work they done on my fleet vehicles or personal truck. If you take your vehicle somewhere else then you are not getting the best service there is to get on vehicle repairs or service.
Excellent service.I have now been to them three times. Brake job, windshield wiper transmission replaced, and AC fixed. They are always professional, fast, and do excellent work. They are honest, and their prices are fair. I highly recommend!
Ernie was very knowledgeable and explained everything so we can understand what was wrong with my Kia. And he also said we should take it back to the Kia dealership because the problem would be covered under the Kia warranty. Very honest very good people.
Service was great. They fixed my car. Sent me pics of the bad parts and prices before doing so. Nice place
Extremely Nice Staff. Had my truck towed there after it broke down on us on our family roadtrip.We were 200 miles away from home. They turned a fustrating situation into a convenient one. Between Broad River and AAA I couldnt have stayed sane without them! They kept me informed and allowed me to hold my truck there until I was able to arrange for pick-up. Thanks again!
I have my major maintenance work completed here. I do the minor work myself. The owner does honest quality work, at honest prices. I have never called for a quote like the other reviews, so I can not speak for that aspect of this business. I went there from a referral from a friend. In person the owner is quote personable, professional and polite. I would imagine all mechanics get lots of calls a day asking for quotes that lead no where. The waiting room is basic and clean, with free coffee. Also when ever I have dropped off a car they have usually had a full bay (good sign to me).
Broad River Auto Repair is the best repair shop around. They always do great work at fair prices! The staff and owners are excellent honest people. I would and do recommend this shop to anyone who is looking to have their vehicle repaired.
We broke down yesterday after buisiness hours trying to evacuate Myrtle Beach with our six kids. Im so thankful if it had to happen it happened near Broad River Auto! Ernie went the extra mile to get our truck fixed and get us back on the road by the time we had to check out of our hotel. Yesterday, Don did an awesome job giving us a tow and stopping by the hotel to let us unpack stuff for the night. I cannot recommend them enough! Thank you!
At the recommendation of a friend I had my first experience with Broad River Auto Repair yesterday. Very pleased with service received and will depend on them in the future to keep my car in good repair. Price was reasonable.
Great place. Just stopped in to get my headlights replaced. They got to me right away at a very reasonable price. Would recommend them to anyone!
Excellent service!!!! Thanks🙏🙌😇!!!
Honest dependable mechanics. because Hes earned the respect & trust from his customers. Action speak louder than words He doesnt have to advertiseof mouth is his advertisement
If you want a Great job done bring it to Paul@Ernie
Very decent people
Ernie and his guys are top notch. We take our personal and commercial vehicles to them anytime we have problems. They give you details on whats wrong and pricing for repair.
Good guys. Have been using them for years and always got quality work done for a fair price.
My car had zero power and they had me up and running in one day. Thanks again for your fast service and your Friendly Staff
Ive been bringing our cars here as long as weve lived in the Columbia area. Its a small, honest shop where 2 of the 3 full time mechanics are co-owners.
Got my truck serviced here, Great crew and fast. I will be returning if I need auto care.
Had a minor issue as i was traveling stopped in here and was treated with fast reliable service.
Good people. Honest. They have my vote.
Great customer service! They always get me squared away!
I wouldnt take my vehicles anywhere else, the guys at Broad River Auto repair have always been very quick and precise in repairs.
I would highly recommend them to anybody! I called them this morning and had tow truck take to Broad River Auto & they fixed my car very quickly and the car runs great!
Cant enough about staff and their knowledge of vehicles.
These mechanics are truth tellers! Ernie and the team ALWAYS save us money, and unfortunately keep reviving my 14 year vehicle!!
RUDE! called to ask a simple question and was told that he could not speak with me. thanks. you dont need my business anyway!
They are quick, with great service!
That guy is a con man dont take your car there
Very good
Ernie is the best!!!
Never got to go they stay busy
Excellent service!