Megan has been responsive and has been working with me for over two years before starting a new policy with State Farm.. talk about consistent and caring. The entire staff are very kind and helpful and when Megan wasn’t in the office, the staff ensured me that she would get credit and actually encouraged me to work with her when they could have taken the credit for themselves. Look forward to doing business with them for all of the years to come and will definitely bring my colleagues and family to this location.
I love Corey and very pleased to have State Farm Auto! Corey walked me through every step and definitely showed how to get the most coverage for my money!!!!! The transparency of her work ethic sold me. Thank you so much Corey!
I am new to State Farm and have had nothing but a great experience so far! Christina has been extremely informative and is always willing to assist with any and every question that I may have. She made my transition over to the State Farm family a smooth and pleasant one! You guys rock!!
My experience has been perfect, since i moved here 3 years ago! thank you!
Cori, quoted me a policy that I paid for two months, then the price doubled. It took her 5 days to return a phone call and didnt even explain the reason. Needless to say, I cancelled my policy and received a better price from MetLife. I definitely do not recommend this particular agent. Awful experience. It was an absolute bait and switch
Whitney is my go to girl at Terri Brock State Farm, she is always eager to help and will literally go above and beyond. They are definitely dedicated to giving their clients the best customer service.
I have had great service with Terri Brock State Farm. Christina has been so helpful in any and all questions I have had. I recommend them to anyone.
Terri Brock and her staff are all wonderful! Extremely professional and kind. Terri is the best agent around. She and her staff take time to make sure you understand want you are getting and make insurance easy. You can tell that they genuinely care about their clients and aren’t just trying to sell you something.
We are new to State Farm and Terri’s team have been so informative and helpful. I have never had such a thorough insurance review. Now I understand what I am covered for and how my money is being used to keep my family safe during these very troubled times.
Jessica is extremely knowledgeable and professional. She answered all of my questions in a way I was able to understand and help find the perfect policy for my family. She puts our best interested first and is honest about everything. She breaks everything down for you in great detail. I went for life insurance policies and ended up switching over everything to this group. I trust her and the team and thankful I found them. There are several state farm agencies closer to my home but I am so happy I went with this team.
Had an amazing experience switching agents to Terri’s office. From life insurance to switching vehicle coverage Megan, Whitney, and Terri have been amazing and make it so simple. They make you feel like home when in the office and very professional over the phone. Recommend them to all my family and friends .
Have been working with Megan to transfer our business to Terri Brock State Farm and it has been a pleasure. We have family who have been with this Agency and have always had great things to say. We’re looking forward to making this happen and are very happy with the professional attitude and integrity shown while in this process.
Megan has been great getting back to me in a timely manner. She was quick to establish my rental insurance and also took time to review/compare my current car insurance. I will also be getting my car insurance there as well!
Every member of Terri Brocks team is very professional and considerate.
I will like to thank Terry Brock State Farm staff for their services and for being able to answer all my questions. The staff was very kind and professional.
Professional, responsive, quick to help me out and helped me get a locksmith when I locked myself out of my car at their office. Great group here!
Terri Brocks Office has been the best! I switched from another office because of Terri’s customer service. They are easy to work with and very informative with what you need. I would definitely recommend to anyone looking for a quick and kind set up for insurance.
I love Terri Brock and all of her staff. They are very personable, knowledgeable and always address any concerns I may have. They work with you and I pay much less than with previous insurance companies. Little to no fluctuations in the amounts I pay each year when I renew my insurance
I have enjoyed being with State Farm!
I love the Terri Brock Office. The staff is wonderful and very helpful. I especially want to shout out Jessica for helping me. Thank you!!
Great staff, needed a home insurance quote and they had it to me within the day. Always helpful and happy to answer my questions no matter what stupidity Ive gotten into
Megan is awesome to work with. Always answers and gets you what you need in a hurry which is rare these day.
The staff are super wonderful and always made sure that all my needs are taken care of. Christina was very friendly and informative and made switching all of my insurance needs a breeze. I highly recommend them!
Great place, and our agent is exceptional, very informative.
I called yesterday for a business quote. The individual I talked with did not seem to be very knowledgeable of my request and was going to have to make some calls to confirm they did in fact could cover the business. I knew they did because friends in the same business have policies with State Farm. The agent stated she would check on it and get back in touch with me. Twenty-four hours later I had still not heard from her. I called another State Farm agency and in an hour not only had a quote but also had a polcy.
The staff here is very helpful and quick to respond!
We have had Terri as our agent since 2005. It has always been a pleasure doing business with her and her associates. We switched to SF Bank because when I added my newly purchased used truck to the insurance, Terris office offered to try and finance it for us for a lower interest rate, which they did. On August 15th we sat with Terri to refinance our home. Today on Sept 28 we closed on the mortgage. This was the smoothest and easiest mortgage process possible. I highly recommend Terri and her crew. They are the best. And we love SF Bank.
I highly recommend Terri Brock and her super friendly staff! They are welcoming, helpful, and kind. Ive never had any issues for as long as Ive been with them.
The staff and service here is amazing and getting both home and car insurance setup after moving from a different state was easy and a pleasant experience especially with Christinas help.
Highly recommend! Excellent customer service with very knowledgeable employees who really care about providing the proper protection for you & your family!
Wonderful assistance and always quick replies.
The office has a wonderful staff that is willing to go above and beyond to provide excellent customer service. They truly are your “good neighbor” and knowledgeable. I recommend them to everyone I know!
Always helpful
Great staff and quick service! Also, gives back to the community through different events!
I was trying to do the online auto application and it wasnt letting me purchase online. I ended up calling a different state farm branch first and they werent much help as Im working out of state right now and couldnt make it in to sign documents. I was told I couldnt get insurance without coming in.I went back online to see if I could do the process again this time I ended up speaking with megan from the Terry brock statefarm branch and she really made a complicated situation so much more simple! I was literally on the phone maybe 30 min after hours of trying to purchase it was quick an easy. She was friendly and helpful thank you so much!
I absolutely recommend Terri Brock and her team! They have been my insurance agent for over 10 years.
Nicole Farr provided friendly, personable, knowledgeable and applicable service!
Theyre always there when I have questions and go out of their way to help me with anything I need.
Terri and her staff are the best!! Ive had coverage with them since I relocated to Columbia and theyve been wonderful!
Ask for Megan. She really knew her stuff, and provided excellent customer service.
Very polite and helpful!
Had them since about 2013 they are very professional and I wouldn’t trade them!
This office and the staff suck I wish I could rate them less than 1 star. they have made unauthorized charges to my debit card and have taken a month to refund them. They are rude and unhelpful
Great insurance company, with friendly staff @ Terri Brock.
Awesome service and friendly employees.
Unauthorized payment with my husbands credit/debit card.