user
Acceptance Insurance
1722 Broad River Rd Ste 2, Columbia, SC 29210, United States
Appearance
Acceptance Insurance

Comments
Je
Review №1

Ashley was awesome to work with and very professional. She was able to save me many dollars on my car insurance. I am so grateful for her thoroughness and time spent with me to make sure I have the best plan for my needs.

Ma
Review №2

I enjoyed Crystal professionalism, her wit and her ability to smile over the phone. She asked all the right and supportive questions. Crystal is all aces in my book. I knew she was always closing and providing quality service, patiences and a cheerful attitude. Kudos to you Crystal Thanks a million!!!

Si
Review №3

The agent Ashley was very professional in assisting me with all my needs and questions. She was very patient and very polite. Her customer service was above and beyond.

Ty
Review №4

I had the pleasure of speaking with Ashley. She was very pleasant, professional, and knowledgeable. I look forward to continuing to have a great agent - client relationship.

Ro
Review №5

Ashley is really good at what she does. She found the right company for us and she made the process less boring. Many laughs were shared between us during the grueling quoting process!

Oc
Review №6

Exceptional customer service from Ashley. Very thorough in answering all of my questions!!

Br
Review №7

I had the pleasure of talking with Ron, the District Manager to get insured by Acceptance today. The call was very welcoming. It was a breeze and he was very friendly and professional. Thanks!

Sh
Review №8

Crystal is great and got me some needed coverage and a lot of laughs 😅. Thank you Crystal.

KI
Review №9

Crystal is a great person and she help me out so much thanks again

Da
Review №10

Ms. Crystal was very professional when helping me with my insurance needs. She was accurate and very positive. This was actually the first time I enjoyed buying insurance. Thanks MS. CRYSTAL/Acceptance Insurance. Keep up the great work.

Em
Review №11

I had the pleasure of speaking and working with Mrs. Crystal. She was extremely professional and ask great questions in regards to the policy I wanted. The call lasted 15-20 minutes, and now have the same coverage paying less than I would have with my previous insurance company. Could not wait to switch and save money!

Le
Review №12

Crystal Deserves a raise on pay and position.She Truely knows what she is doing.A little bit of struggles. But what comes EASY is EASY TO GO...Need You On My TEAM...✌

Ly
Review №13

Talk to Crystal and she help me out so much I don’t even know where to begin. She was so polite to me and patient. She talked a little trash to me but I love her since of humor. She worked the numbers out and save me some money on my car insurance. I really appreciate everything she did for me. Thanks again!

La
Review №14

Responds on, always calls back, always answers, and resolves issues quickly and will work with you..

J
Review №15

I would recommend anyone to got then

Wa
Review №16

Gotta love Ms Crystal

Fa
Review №17

Nicole was very pleasant and willing to assist! She also provided me with the least expensive quote I was able to find here in Sc. Oh and she is very knowledgeable

Jo
Review №18

Thank you Nichole for helping me save money! I definitely recommend Acceptance Insurance!

me
Review №19

Everytime I call they no one ever pick up the phone. And then when I leave a message for someone to call back, I never get a call back

Me
Review №20

I want to really thank Nicole for helping me out today and getting my payment lowered.

Or
Review №21

Received gr8 customer service from Crystal regarding commercial insurance for my fleet. She was polite & very informative of my options & savings

Te
Review №22

Thank you Nichole for helping me with my car insurance today!!

Na
Review №23

Crystal is a big deal

Ki
Review №24

I contacted this company for an insurance quote. Crystal gathered my information and said she would return my call with the requested information. I was pleasantly surprised when she called within the hour. She not only provided the requested information but also shared information on additional products. Her customer service skills are outstanding!! Thank you Crystal for your responsiveness and professionalism.

Lo
Review №25

Crystal was the best with getting me my quote. She was so professional and sweet.

Ke
Review №26

THESE PEOPLE ARE THE BEST MS CRYSTAL GOT ME THE BEST PRICE IN COLUMBIA.SHE MADE ME FEEL SHE WAS FAMILY AND SHE TOOK GOOD CARE OF ME AND MY CAR THANKS MS CRYSTAL 👍🏾👍🏾

Pe
Review №27

Crystal was great and professional saved me some cash.

De
Review №28

She was very helpful and I would truly recommend HER to Everyone!! Very satisfied with MS.Nicki

Ma
Review №29

Quick review on this company and one of their employee bu the name of Crystal. A friend and I called to get a quote and she was phenomenal! She was very nice with lots of Patience!! That meant a lot! I’m not sure If these go back to mgmt but she’s definitely an asset to this company and what they already have to offer!

La
Review №30

Better go see MS Crystal

Ki
Review №31

I love this place so much! I use to go in and make my payment but now I work in Columbia so I call to do it over the phone. Lisa and Niki are wonderful and always so helpful when I have a million questions! My insurance is high due to age and previous driving record but this branch makes it worth it.

jo
Review №32

Mrs. Crystal display outstanding customer service on my visit yesterday.

Pa
Review №33

Crystal is awesome

Er
Review №34

Crystal was great to work with and provided me with excellent customer service! The rates she provided me with were great for my budget. I look forward to working with her in the years to come.

Ja
Review №35

OMG!! CRYSTAL WAS EXCELLENT!!!! She was very thorough and patient with answering my questions. I was taking notes of things as she was explaining them, but she took the initiative to provide me with information that I could take with me as I weighed my options. I definitely recommend working with her as she is personable, polite, and professional.

la
Review №36

Crystal is a great agent she will tell you things that no other insurance company will tell you. I saved a lot of money and time.

Ja
Review №37

Great coustmer service 😉

se
Review №38

Please go see Crystal

La
Review №39

Thanks Crystal for saving me

De
Review №40

Crystal was very helpful and professional. She made the process easy and she was very efficient!!!

La
Review №41

Affordable prices love it

Ro
Review №42

Crystal is an amazing person. Simply beautiful spirit inside and out. I have 3 drivers in my home between the ages of 17 and 22. She was able to find the perfect insurance plan my famil . I recommend Crystal and Acceptance Insurance to all my family, friends and coworkers

Ch
Review №43

Spoke with and got help from Crystal. She was very patient and very professional. She help me a lot with my auto insurance needs and saving.

Sc
Review №44

I called for a quote and Niki was very professional and nice .. I will recommend this company and location to my friends that need insurance... thanks Niki for your help..

Vi
Review №45

I have been a customer with them for over three years. They are guaranteed to get you the best insurance rate. Great customer service everytime and they truly go above and beyond for you.

Ch
Review №46

If your looking for great car insurance Acceptance is it! Crystal Simon really helped me out! She will help you find the best deal. Go check her out on Broad river rd!

Da
Review №47

Definitely by far my best insurance experience ever! Top notch costumer service! Crystal was thorough and precise in helping with my insurance needs. Great options to fit my needs.

Ke
Review №48

Great experience and excellent customer service from entire staff!! Crystal was great to work with. Very helpful and knowledgeable in providing me with rates to fit my needs and my budget!

Ta
Review №49

Crystal is awesome. Shes patient and very knowledgeable. She was recommended to me by my sister and I recommend her to anyone whos looking. 😉

Ra
Review №50

Crystal does a great job

MA
Review №51

This is a great place to shop rates. David is knowledgeable and fair. I can assure you you will get great service.

Da
Review №52

This location is very friendly love the staff. They treat you like your family. Also willing and eager to help with your needs and your budget. Options are always available to fit my family needs.

Ra
Review №53

The ladies are always nice and have great customer service. I really appreciate the fact that they always know my voice when I call and always have a smile on their faces when I come in

Sh
Review №54

Staff was great.. great you at the door with a smile. And it was a very easy process I highly recommend.

Ta
Review №55

Ive been with acceptance insurance for a long time and they are a really good insurance agency, crystal is very helpful and a very nice person.

Zo
Review №56

I love the insurance I have a well as the staff. Very friendly and great customer service skills. No wait time at all

La
Review №57

The team at this location is very friendly. Crystal was able to answer my questions in a timely manner. Charity was able to help when Crystal wasnt around. I would suggest this location to everyone.

Le
Review №58

Crystal helped me greatly...PLEASE go see her

Sa
Review №59

Glad I gave Crystal and Nikki a call less than 10 min on the phone.. wonderful experience

Al
Review №60

Thanks for great service Crystal.. I really appreciate my agent she treats me like family

La
Review №61

Stellar Team, very informative with quotes in todays market. I would recommend their services highly.

Am
Review №62

Great service! David is very friendly and super easy to work with. Highly recommend!

St
Review №63

The customer service that I received at acceptance has been outstanding and I would highly recommend the company for outstanding services. They are quick to handle your claims and concerns

An
Review №64

The people here are very nice and do what they can to really help you find the best options for what you need.

ch
Review №65

The customer service was great. And the information was very helpful. Thanks Crystal!

Sa
Review №66

Crystal was very good with helping me. I would highly recommend this office

er
Review №67

The customer service is so good everyone that works there has a very good attitude. I, would recommend this company great staff. I, just love the great customer service and the location Thanks David Mc Garrigle

Ke
Review №68

Crystal was awesome... she got me a great rate

Ma
Review №69

Such a wonderful place... Charity and Crystal make a great team

Te
Review №70

Gotta love Crystal

Jo
Review №71

Crystals service was very helpful. Great agent!

Ci
Review №72

Never can get a quote over the phone. Rude and unpleasant.

Ch
Review №73

Very friendly and fast and saved my drivers license

La
Review №74

Crystal saved us over $200 by switching to your company.. She was very professional and worked with us..

Eb
Review №75

The staff are very friendly and they will help you out with any questions that you have about your policy

Sh
Review №76

Very friendly staff, personable and works to help get you the best coverage for your needs and or budget!

Co
Review №77

Love Crystal

Ra
Review №78

Charity and Crystal treat my like family...love them ladies

Kr
Review №79

These are amazing people inside & out. They are the best especially when it comes down to getting you insurance!.

El
Review №80

Crystal got me a great rate for my homeonwers..Thanks alot

Et
Review №81

I always get Great service from Crystal...everyone should visit this place

ma
Review №82

The rates here are great. David was very helpful.

Ti
Review №83

Crystal is amazing! I would definitely recommend her to anyone!

Xe
Review №84

The agent knows you by name and already have your information pulled when you walk in the door. Very friendly staff and great customer service

Ha
Review №85

Wonderful Customer Service. Highly recommendedCrystal is the best.

Th
Review №86

Love these ladies...they take great care of me

sh
Review №87

VERY GOOD CUSTOMER SERVICE, I REALLY ENJOY WORKING WITH THIS COMPANY

Br
Review №88

This is a super nice branch and would suggest everyone to join acceptance

De
Review №89

Crystal is awesome

Mi
Review №90

Crystal is a top notch agent! I recommend her expertise!

Te
Review №91

Excellent customer service from Crystal, She made my visit very welcoming!

br
Review №92

Crystal is always willing to assist. Great company!!

Ve
Review №93

GREAT SERVICE! Crystal’s the best

To
Review №94

Crystal and Charity are awesome agents! They are a Great Team

Ba
Review №95

She got me such a great rate

De
Review №96

Honestly love this place...Crystal and Charity are so skillfull

Ra
Review №97

Crystal took care of all of my insurance needs. Shes so great!!

De
Review №98

Crystal took great care of me

Ty
Review №99

Crystal did everything possible to get me the best rate

Te
Review №100

Crystal did a wonderful job finding me the best rate

Information
8 Photos
100 Comments
4.8 Rating
  • Address:1722 Broad River Rd Ste 2, Columbia, SC 29210, United States
  • Site:https://locations.acceptanceinsurance.com/sc/columbia/1722-broad-river-rd
  • Phone:+1 803-798-9966
Categories
  • Auto insurance agency
  • Insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:9am–6pm
Similar organizations