Friendly and informative staff. Car was a week late getting repaired due to parts not arriving, but other than that, was happy with repair. Had to get all tires filled with air before leaving because PSI levels were low when they brought me my car.

Leo did a good job communicating with me and Kirby was very friendly at initial check in and with all of my questions and any issues I had. My SUV looked great when I got it back. Thank you for doing a great job. I’m very glad they support USAA also...maybe in the future they will provide a military discount to members!!!

Leo did a good job communicating and keeping me informed of my vehicle status. John Harris @ Fontaine has a friendly staff and provided great customer service. Awesome overall experience!! Thank you.

I no complaints about this company five stars give you a worker Rais Zach specialty one he kept the 1000 with me I will go back and get some of the bodywork done

I want to give John and paint and body a shout out they did a excellent job on my car

I took my daughter’s car there in June and they did not do a good job. The bumper was not secured on and found out from another body shop that they did not put the clamp that secures the jumper on. They had paint splattered on the window and did not attempt to clean it off. I guess experiences like this have caused this body shop to not be a preferred body shop for my insurance now. I have had several cars fixed over the years and within the last few years they have gotten slack. Beware of the poor customer service and lack of caring when you walk through the door too.

Second time using them . Very good work but somebody stole the gas out of tank . Took in with a full tank, got it back for with just under a 1/4 . Note your mileage and gas before you give them your vehicle . Take pictures of your gauges . This happened only once .

Excellent customer service

The staff at the front desk were helpful and always kept me updated with the status of my car. Thank you to Micah and The young lady who keep things running at the Fontaine Road location in Columbia, SC. I am really happy with the outcome of the body work.

Great services, excellent workmanship, received car back in timely manner, and faster than I anticipated.

Went above and beyond what was expected. Used a grilled I preferred and re-imburrsed me the difference. Had to repaint my bumper and offered to make a minor repair in hood for very reasonable cost since they were already painting. You can’t ask for more!

I had a wonderful experience with John Harris. Not often did you get good customer service. The people that work in the front were so friendly and knowledgeable about their jobs. They kept me well informed as the progress at my car. It was ahead of schedule. Look great! I highly recommend John Harris hands down.

I had my vehicle repaired here 6 months ago and everything looked and seemed great, until I need it to secure something in the back area and realize that hooks were missing. So I decided to call up and inquire to find out information only to have them tell me that they didnt work on that side of my vehicle when it has not been repaired anywhere else. Im not saying you owe me a part but dont lie and say you didnt work on my car on one side when you clearly did and I paid out of pocket for it. Not only did I pay $600 for repair I know Im going to have to locate parts and most likely pay another $50 for the small things that you couldnt put in that require one the screw a piece. The visual outside work is pretty good a little off on the matching on my bumper and my quarter panel by a quarter of an inch give or take a little more but decent. Would I recommend this location and/or business to anyone else, most likely not, due to them losing parts and denying things I will not use this business again, I will find another.

John Harris did a great job for me. The quality of the work was top shelf and the customer experience from the time I walked in was stellar. Shop Manager, Robert McIntyre, and all the members of his team demonstrated a commitment to excellence and each took ownership in the customer service process. I highly recommend them.

Good communication. Did a great job fixing the car after an accident.

If you crash into me, this is were I go. From courteous staff, to minute by minute updates online with progress and pictures, this outfit manages to take the mystery out of auto body repair. Youre always in the loop and informed on the progress of your car. No one wants to deal with fixing damage to their vehicle, but if you must, take it here.

Excellent customer service and bodywork

They did such a fantastic job on fixing up my car and matching the paint. My car has never looked better. Thank you guys!!!

Great job

I had a 2x2 inch of my Porsche that had paint damage and they took care of it very well. Upon delivery, I noticed a spot that was not exactly what we agreed upon - they took the car back and fixed the car perfectly. You cant even tell the paint was blended!! It was a great experience working with Jose, who answered my calls and questions throughout the whole process.

After the experience we had in SC, it was nice to deal with professionals. JR was great at keeping us informed of the progress of our vehicle and in making sure we were completely satisfied with the repairs when we picked it up. The man that did the repairs did a phenomenal job. There was $9500 worth of damage to my car and it looks like it just came off the assembly line. Kudos to all that work at this location. I would definitely go back there, if there was ever a need in SC. Thanks John Harris for an excellent job!

I’m very disappointed with John Harris Body Shop. It took them 3 times to repair and paint my car and it still isn’t correct. I’m not going to recommend anyone to go to the Fontaine Rd. shop that’s for sure. They did a good job repairing the area that was hit and damaged but they caused more issues where they painted the rest of my car to match where they did the repair work. I don’t get it, you’d think coming back after the first time someone would’ve inspected my car better before I came to pick it up. 🤔

Great body shop.

Great service.. friendly staff

I typically prefer to work with John Harris but after they had my car for a week, I receive it back to realize my aux cord was stolen from my car while being serviced. Was looking forward to the continued partnership, but Ill choose another facility next time.

I have had an excellent experience with John Harris Body Shop both times I have used them to repair my car. Their customer service is fantastic and work is done in a timely manner. They always take care of the customer. Highly recommend.

Customer service is great

Customer service was wonderful.

Horrible service, my car was done and no one notified me. By chance I called today for an update and they told me it was ready yesterday. When I talked to the manager he was rude, unprofessional, and lied saying they gave me daily updates. Over priced. Horrible experience. Worse body shop Ive ever been to.

High price ppl at front end nice get back fubar had truck sent to another good bye never return again wolves in sheep close

Wonderful company! Does great work with quick dependable service.

Did not top off fluids. They also did not close lid on container.

They was very friendly. And very good at communicating during the repair. They did a beautiful job on my car.

If I had an option of negative stars itd be a negative 1000... DONT TAKE YOUR CAR TO THIS LOCATION... ALTHOUGH SOME OF THE PPL ARE NICE THEY ARE COMPLETE MORONS. My car was in an accident so it came here. The day I got my car back the headlight that Id had recently replaced prior to the accident burnt out leaving the parking lot. Being a single mom and wrking all the time I did not have the money to fix it right away. And bc it was not something that happened in the accident I did not report it. I figured it fell on me. I did however call them about my check engine light being still on which it wasnt before The accident. I kept getting transferred to an answering machine and never got a return call. The accident caused damage to my whole front bumper. A few months later my father helped me with new brakes an oil change and a replacement bulb. When I picked my car up from the dealership they informed me that although the bulb was burnt out there was no power to that side of the bumper. They also said that I was the 3rd person within a weeks time to have an issue after taking their vehicle to John Harris!!!! I called and left 2 messages at John Harris about this and my check engine light (again) with no call back. Finally today (7 months later) I get my car up to John Harris and they want to play the blame game.. you should have came sooner.. we cant figure out whats wrong Call your insurance and if they can cover it we will send it to the dealer and fix it or you can take it to the dealer and if they can prove it was from the accident we will fix it or you will owe the dealer because its not a fuse and the scanner isnt telling us anything these are the kind of ppl that work at this location. I now will have to hire a lawyer! My highest opinion... GO SOMEWHERE ELSE AND SAVE YOUR TIME AND MOST IMPORTANTLY YOUR MONEY BC THIS PLACE IS HORRIBLE!!!!

So pleased with the work they did to my car. Best work with a guarantee!!

Fast work

Professional staff. Appointments preferred. Painted my truck and did a great job.

Very timely and personable. Updated frequently by phone calls.

Professionalan customer service is greatly appreciated

Great staff..

Did a nice job on my car repairs

They provided friendly services and did a great good with my repairs. Everything they do is with their customers in mind.

Multiple screwups from bad alignments to loose suspension bolts potentially ending fatally, andjust recently their estimator and repair shop despite LITERALLY DOZENS of visits by us and calls to contact the owners of a damaged vehicle, didnt even examine it before declaring a total loss. Now were stuck without any car at all or any payment (vehicle was owned on loan) because of Harris negligence! Lawsuit soon!!!

Excellent folks. Awesome work.

Good place to have OEM parts installed

Took 3 weeks for a back bumper

STAY AWAY!! Poor Customer Service, trash in paint, Long Wait

They did a great job!!

Quick fast professional service.

Fast service great job

Friendly people

Great service

Excellent work!

Did a poor job